Plesk 11.x / Linux :: Qmail Not Working - SMTP Isn't Responding
May 26, 2014
Just got a strange problem on my plesk server. (11.0.9)
Qmail isn't working...
In Home>Tools & Settings>Services management SMTP "Server (QMail)" is stoppped.
When I try to start it, it say "Information: Please allow for some time for the service to start." but never starts...
In command line i try to restart it with "service qmail restart" and it says "OK" also if i run "service qmail status" it says "qmail-send (pid 2880) is running..."
but, it really doesn't work... queue is getting bigger and smtp isnt responding...!
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May 19, 2015
Since 15.05.2015 smtp experiencing problems.
Smtp service (qmail) stops responding on port 25:
# time telnet localhost 25
Trying 127.0.0.1...
quit
quit
Connected to localhost.localdomain (127.0.0.1).
Escape character is '^]'.
quit
quit
Connection closed by foreign host.
real 4m10.629s
user 0m0.000s
sys 0m0.002s
After server restart or sometimes apache stop or ixnetd restart its responding for a some random time, and then again it stops to respond. Plesk panel show it as stopped but qmail itself running in memory, and does other its work, it just stops responding at port 25, or responds with a huge delay.
I've tried change it to postfix, reconfigured with mchk, repaired with repair.sh -r, disabled and uninstalled parallels antivirus, antispam, dnsbl, disabled firewall, disabled smtp lock. Checked apache, dns. Enabled submission port which works when 25 port doesnt, but i need working 25 port.
Nothing solves problem, its just stops responding after some random time. There is no errors on maillog.
I think this problem occured after recent plesk microupdate, because i didn't do anything to server configuration in last months.
This article says it might be dnsbl [URL] .... but it disabled(from plesk panel) on my server, maybe there is way to focefully kill any relation to dnsbl?
Plesk info:
OS Red Hat Enterprise Linux Server 5.9 (Tikanga)
Panel version 11.5.30 Update #50, last updated at May 18, 2015 05:21 PM
The system is up-to-date; last checked at May 17, 2015 10:56 PM
update: xinetd restart is definitely brings smtp alive, but it goes off after random period of time (5min ~ couple hours)
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May 13, 2014
I want to add a new port for SMTP (1024) as a client's ISP block 25, 587 and 2525. I tried following this guide: [URL] ... but it doesn't work with Parallels Plesk Panel 11.5 ...
How to add an additional SMTP port to Qmail in Plesk 11.5?
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Jun 16, 2015
We are seeing intermittent slow responses from SMTP on a RHEL6 server running Qmail on Plesk 11.5. The response is being measured from a remote Zabbix server.
The response time seems to be slow (>10s) for a period of 2-3 minutes and then returns to normal (<1s). All other services continue to be ok during the period of slowness.
The server_args line in /etc/xinetd.d/smtp_psa already contains "-Rt0" and all the DNS servers in /etc/resolv.conf are resolving properly.
From looking at the maillog file the server was receiving about 35 SMTP connections a minute at the time of the slowdown. We have the server configured to use 2 x RBL's.
I wonder if we are hitting a limit on the maximum amount of SMTP connections. The file /var/qmail/control/concurrencyincoming does not exist so, according to the Qmail manual, there shouldn't be a limit on the number of incoming SMTP connections.
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Aug 15, 2014
I'm using a 1blu.de vServer. On my VPS is Plesk 11.5 with centOS 6 installed. I created my Webspace [URL] .... and removed the Mail Services and activated the MSMTP plugin because I'm using the webserver from the hoster 1blu.de.
I activated the Firewall with the "allow any connection" rule.
In Plesk Tools & Settings > External SMTP Server I filled in the server informations smtp.1blu.de password & username. I checked all three boxes -> SMTP needs auth, allow user scripts ...
I installed Wordpress 3.9.2 with a Theme that uses PHP Mail function. The contact form is not sending any messages out. So I tried other php mail scripts but it doesn't work.
[URL] ....
Code:
<html>
<head><title>PHP Mail() test</title></head>
<body>
This form will attempt to send a test email. Please enter where this test should be sent to
<br><p>
<form action = "sendmail.php" method = "post" name="sendmail">
Enter an email address: <input type = "text" name = "to"><br>
<input type="submit" value="Send" name="submit"><input type="reset" value="Reset" name="reset"><br><p>
[URL] ....
Where can I find the log file that could give me information?
I just want to use php mail for my wordpress contact form and for a project application.
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Jun 30, 2015
I have made a fresh plesk 12 install on a cent os 7. all is working fine except the SSL 443 port. on startup the following error message is thrown:
Code:
nginx.service - Startup script for nginx service
Loaded: loaded (/usr/lib/systemd/system/nginx.service; enabled)
Active: failed (Result: exit-code) since Tue 2015-06-30 17:55:37 CEST; 6min ago
Process: 800 ExecStartPre=/usr/sbin/nginx -q -t (code=exited, status=1/FAILURE)
Process: 797 ExecStartPre=/usr/bin/test $NGINX_ENABLED = yes (code=exited, status=0/SUCCESS)
Process: 788 ExecStartPre=/bin/echo Starting nginx service (code=exited, status=0/SUCCESS)
[code]....
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Apr 27, 2008
I am using Qmail for most of my email accounts which is taking up a lot of my Singapore bandwidth which is extremely expensive. Anyway to configure such that POP goes to my Singapore servers, while I setup a pair of servers in USA for my SMTP needs?
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Jul 22, 2015
I am a new user of Plesk 11.5.30 struggling to understand how qmail is configured.
I intend to install ezmlm to work with qmail but the installation guide assumes that the qmail installation is set up per LWQ (Life with qmail - see URL....
For example the following are quotes from LWQ:All of qmail's system configuration files, with the exception of the .qmail files in ~alias, reside in /var/qmail/control.A series of configuration files resides under /var/qmail/users.
The qmail sendmail, which is normally in /var/qmail/bin/sendmail, usually replaces .None of these directories exist. So where are all these configuration entities?
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Oct 15, 2014
I have issue with qmail server. I want to update ssl certificate and for this i have replaced older servercert.pem with new servercert.pem file in /var / qmail/ control/. and restart service of qmail using qmailctl restart.But after updating this certificate my web browser still showing older certificate details.
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Nov 15, 2007
I have a problem to send email using qmail to 1 company.
eg : mail@mycompany.com to mail@companytwo.com
The problem happen just when i send email to this companytwo only....
when i run this command to check
tail -f /var/log/qmail/send/current
i found this error appear 'Sorry,_I_wasn't_able_to_establish_an_SMTP_connection'
How to i fix this problem....
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Jul 21, 2015
I am unable to switch from qmail to postfix via the control panel. It opens a new window that just hangs and never loads. While waiting for it to load, I see these 2 processes running..
root 25108 0.1 0.0 133972 20604 ? S 21:58 0:00 /var/cache/parallels_installer/parallels_installer_CentOS_6_x86_64 --service-mode=components --enable-xml-output --ssl-cert /usr/local/psa/admin/conf/httpsd.pem --branch release,stable --web-interface --with-ssl --disable-browser
root 25109 0.0 0.0 104952 3032 ? S 21:58 0:00 /var/cache/parallels_installer/parallels_installer_CentOS_6_x86_64 --service-mode=components --enable-xml-output --ssl-cert /usr/local/psa/admin/conf/httpsd.pem --branch release,stable --web-interface --with-ssl --disable-browser
But after waiting 20 minutes, the browser never loaded and the two proceses remain. So I killed both processes and removed /tmp/psa-installer.lock and started again. The same thing happened.
Is there a way to fix this? If not, is there an easy way to switch MTAs from the command line?
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Jul 11, 2015
I have been seeing these in my log and received complaints from customers not able to get their mail out. These messages just stay in the queue and go no where.
what they are successfully using as a tlsserverciphers and tlsclientciphers? Maybe it the dh key being too small. How can this be fixed on Qmail?
qmail: 1436646171.830486 delivery 6: deferral: TLS_connect_failed:_error:14082174:SSL_routines:SSL3_CHECK_CERT_AND_ALGORITHM:dh_key_too_small;_connected_to_170.49.86.238.
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Nov 8, 2007
I had Qmail installed and configure more than 2 years.
Last week, when I using Post Client (The Bat) try to send email, "Connection to Host" message shows Toooo long (aprox. 10 minutes)
POP3 connection working well.
OS RedHat Linux 2.4.25
[root@host smtp]# tail /var/log/qmail/smtp/current
@400000004733722622dcef34 tcpserver: status: 16/20
@400000004733722623095e34 -Table 'vpopmail.relay' doesn't exist-db_close() called!
@4000000047337226230be6a4 db_ping() is re-calling open_db!
@40000000473372262311f954 tcpserver: status: 17/20
@400000004733722623ad3b6c tcpserver: pid 6923 from 76.65.180.227
@400000004733722625a588fc -Table 'vpopmail.relay' doesn't exist-db_close() called!
@400000004733722625cf11cc db_ping() is re-calling open_db!
@400000004733722625fe863c tcpserver: pid 6926 from 76.65.180.227
@400000004733722d1b7434b4 tcpserver: end 6190 status 0
@400000004733722d1b744454 tcpserver: status: 16/20
and ps -aux return approx 10-15 lines with:
vpopmail 7330 0.0 0.1 2152 788 ? S 15:32 0:00 /usr/bin/tcpserver -v -R -S -p -x /etc/tcprules.d/tcp.smtp.cdb -c 20 -u 107 -g ...
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Feb 12, 2015
Mail isn't leaving the queue, it's returning this error
Feb 12 23:12:01 XXXX postfix-local[64360]: System error .qmail: Permission denied
Feb 12 23:12:01 XXXX postfix-local[64360]: Wrong permissions for .qmail
All the files within /var/qmail/ are set to the user and group "popuser", and have the nessacery rwx permissions for the user/group.
The OS is CentOS.
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May 27, 2015
I'm using Plesk 11.5.50 CentOS 6.5 64bit with Qmail. I have installed a SSL certificate on mail server "mail.company.tld" and is running successfully with smtp/pop3/imap4 daemon. Every user agent uses "mail.company.tld" for smtp/pop3/imap4. The qmail name is "mail.company.tld" (file me). The server has about 300 domains and 1000 accounts.
Now we want to add a new SSL certificate, called "mail.newcompany.tld", and use it only for certain domains. I would like to know if is possible to use the new SSL "mail.newcompany.tld" for a specific mail domain without using the old SSL "mail.company.tld" that isn't expired yet. From Plesk Panel I haven't found a section for using the SSL for a specific mail domain.
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Nov 17, 2014
I have a server(godaddy) with plesk. It was all working well till 8 - 10 days ago. I didnt notice it one week later where I started receiving a lot of failed mail notices. Then on investigation, there were more then 50K spam mails in the mail queue and the mails that were supposed to be sent(registration, forgot password) were also held up in the queue. I found the source of the spam and fixed that.
Also I cleared the mail-queue. Now when I try to send out a test message, it still gets held up in the mail queue. But I can send a test mail to the same domain (info@mydomain.com). All new user registration mails are also held up and this is greatly affecting the site.
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May 22, 2014
I need reinstall qmail after spam atack and follows the post.URL....It says:
rpm -Uvh --force psa-qmail
but my system return an error message..error: opening psa-qmail failed: it does not existe file or directory (error: la apertura de psa-qmail falló: No existe el fichero o el directorio)
rpm -q psa-qmail
return
psa-qmail-1.03-cos5.build1013120126.11
And my system is CentOS
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Apr 21, 2008
Can i use Qmail or Sendmail or Postfix with WHM other than exim mail SMTP.
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May 9, 2014
I am running CentOS 5.10 (Final) with Plesk 11.5.30 Update #44 and since a few days have the strangest problem with incoming emails from certain hosts.
The email from known senders produces a relaylock message like:
/var/qmail/bin/relaylock [12345]: mail from 80.80.80.80:59595 (mail.hostname.com)
From what I was able to gather this is regular behaviour with plesk and qmail, indicating that the senders' mailserver has made contact.
Then nothing happens. For hours. 7-10 to be exact. Then the mail is being processed and delivered.
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Sep 15, 2014
We installed a new VPS with Centos and Plesk 12.
Domains are simply not showing in the controlpanel. We can see the subscriptions but its empty under the button 'Domains'. Newly created sites as well as migrated sites do not show.
Before we created or migrated a site to the server we changed psa.conf HTTPD_VHOSTS_D /home/httpd/vhosts
This is a legacy from our old servers and never has been a problem. I suppose this is not related, but just thought I should mention it.
The second problem with this server is that when we toggle the mailservice in 'Services management' the button reacts but does not change the state of qmail. It just keeps running. What can be wrong with this fresh installation?
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Jun 23, 2014
I have a PTR record and RDNS works for me but when i want sending email to this server : 62.152.169.25 error occurs and mail undelivery received.
qmail: 1403506829.587606 delivery 2978: failure: 62.152.169.25_does_not_like_recipient./Remote_host_said:_550_Invalid_RDNS_entry_for_144.76.245.38/Giving_up_on_62.152.169.25./
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Nov 21, 2006
My server is not sending mail for about a week, and i dont know what is the problem and how to fix this.
also, in PLesk, it still states that Mail is on and active.
Could anybody point me the direction how to fix that?
i am having a server runnung RHEL 4
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May 26, 2014
I'm having a hard time figuring why me emails are not delivered to mailboxes.
A bit of context:
OS: Ubuntu 12
Plesk pannel: 11.5
This server was supposed to be a new server (upgrade) from a previous who was working correctly (Also Linux with Plesk but both older versions).
After new server installed and websited up and running, I decided to create mailboxes and then copied all mailboxes (including emails and folders) to this new server.
First issue I got was i could not connect, until I figure out permissions were incorrect (for root after copy) and fixed it to be accessible by "popuser" (each user to access his mailbox).
Now i can connect, but new emails stay on qmail and can't be delivered to mailboxes.
Even after I have deleted the emalboxes and recreate them (now new emails are being delivered) all those emails in the queue can't be delivered.
I forced queue flush with "postqueue -f" but I get errors on the log:
(temporary failure. Command output: .qmail has prog delivery but has x bit set. (#4.7.0) 4.2.1 Message can not be delivered at this time )...
Which user should i give permissions (if that is the case) so tha both popuser (email user) and qmail/postfix can write on the mailboxes and deliver messages?
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Mar 1, 2006
I have a RC4 sever running with apache2, PHP 5.1.2 and qmail installed.
when I try to run the mail() function from a php page like this: ....
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Dec 14, 2006
I've just moved over to a VPS package with startlogic and am running into a problem with having mail sent from my new server. Basically, mail is backing up in the mail queue and is failing to be sent, but then after a long time (a few days) it, or at least some of it, will suddenly be sent successfully for no apparent reason.
In the meantime the mail is backing up in the mail queue. Looking at the qmail logs I'm seeing lots of "Sorry,_I_wasn't_able_to_establish_an_SMTP_connection" type of errors, and occasional "Sorry,_I_couldn't_find_any_host_named_localhost.localdomain" errors (though the SMTP ones are far more common place).
I've gone through the plesk/virtuozzo mail server options and they seem fine, and it does send some mail through, just very sporadically and up to about 5 days late.
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Dec 4, 2014
In Server-Wide Mail Settings I have set up the SMTP IP to: 74.208.4.223 but my server remains binding the SMTP service to 74.208.79.148.
As I could see there is a known issue: [URL] .....
I could not follow the instructions because I do not know how to insert queries in plesk database.
In meantime I have tried other workaround as described here: [URL] ..... but it did not work.
My plesk is: 12.0.18 Update #26, last updated at Nov 28, 2014 09:18 PM
This is a dedicated host...
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Jul 14, 2013
I am using Plesk Panel 11.0.9 (latest updates applied) on CentOS 6.4. at Strato. Unfortunately I can not send email from outside of the server (thunderbird). As I am not familiar wwith mail server configuration at all I would expect that plesk panel does that for me (right?)
* I can send emails via web mail.
* I can receive emails in thunderbird, but sending runs into a timeout.
* The plesk firewall configuration does have a rule for smtp (but I don't see for which port), so I would expect it is not a firewall issue
* I would like to send with some security (starttls and encrypted password), but sending does currently also not work with any combination of (non-)security setting.
My domain has been migrated from another provider, I added it myself via Plesk panel later. The only mail-related change I did without plesk panel was to copy the mailboxes from my old server to /var/qmail/mailnames. But this should not effect sending email...
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May 23, 2014
I would like to close port 25 and use other port for SMTP service and so avoid a lot of attempts to Access my SNTP port.
I followed all the steps in [URL] ... included the last one, about close port 25 from external.
And now qmail can send mails but can not receive from external senders. Is there any solution for solve it? or qmail must listen port 25?
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Jun 17, 2014
I've a problem with a server with Postfix. Emails (smtp) are refused by an operator because there is too many mail sent in a few moment.
With Qmail, we make this config :
1) we create file concurrencyremote
# vi /var/qmail/control/concurrencyremote
with the value 3
2) we restart Qmail and it's ok
With Postfix, we make that :
1) we modify the file /etc/postfix/main.cf
default_destination_concurrency_limit = 3
2) In /etc/postfix/transport :
wanadoo.com slow ;
wanadoo.fr slow ;
orange.fr slow ;
orange.com slow ;
laposte.net slow ;
.wanadoo.com slow ;
.wanadoo.fr slow ;
.orange.fr slow ;
.orange.com slow ;
3) After :
#postmap /etc/postfix/transport
4) In /etc/postfix/master.cf :
slow unix - - n - 5 smtp -o syslog_name=postfix-slow -o smtp_destination_concurrency_limit=3 -o slow_destination_rate_delay=1
5) In /etc/postfix/main.cf :
slow_destination_recipient_limit = 20
slow_destination_concurrency_limit = 3
And we modify :
transport_maps = hash:/var/spool/postfix/plesk/transport, hash:/etc/postfix/transport
6) At the end :
# /etc/init.d/postfix reload
But it doesn't work. Operator "Orange" refused emails.
In maillog, we have :
dsn=4.3.0, status=deferred (mail transport unavailable)
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Jun 25, 2015
I am having trouble with setting up an email account to set up the email I go to Mail > Create Email Address > and enter email address (info@example.com) and check the "access to control panel" and create a password and also check "mailbox" .
But in the email client, when I go to use SMTP and I enter the following info:
- SMTP Server: example.com
- username: info@example.com
- password: password I created above
- port 25
- user TLS
I get this error: Your other email provider is responding too slowly. Please try again later, or contact the administrator of your other domain for further information.
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