Support Response Of Volumedrive.com Is Too Slow

May 13, 2008

10 days ago, I require volumedrive.com assign another ip to my server.

Yestoday, I ask them again.

I hope donnot need another 10 days.

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Volumedrive Works Slow

Dec 8, 2008

Does anyone have a problem with volumedrive with accessing your sites?
I have a dedicated server (no load, consumes around 500Mbytes/month) but I my pages open pretty often slow. Today I even cannot open a page because speed is around 1byte/second. Yes, I can access my server, but I cannot wait when a page finishes loading. I wait and wait and wait. Anyone has a similar problem, probably near to me? My ip range: 66.197.221.XX

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VolumeDrive Support

Apr 4, 2008

I tried contacting VolumeDrive to set up an account, but didn't ever hear back. Anyone had any luck with them?

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Nov 6, 2008

I've been trying to get ahold of Awknet (www.awknet.com) Sales sector for about a week now and still no response :-( Does anyone have similar experience? Or maybe Awknet just didn't get my email? :<

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Qmail Slow Response

May 9, 2007

I have Qmail installed on my Centos box. There seems to be some problem with connection because when I run DNSreport from dnsstuff.com on it it shows me that it cannot connect to mailserver.

I tried telnet from local and this is what happened...

telnet mail.mydomain.com 25
Trying XXX.XXX.XXX.XXX...
Connected to mail.mydomain.com (XXX.XXX.XXX.XXX).
Escape character is '^]'.

then nothing happens for a while (about 30s)
and then I receive this greetings message:

220 [mydomain.com] ESMTP NO UCE/SPAM on this server ESMTP

How can I speed up this process? Are there any lookups possible or what?

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Slow Response Time From Server ...

Jun 9, 2009

I have a dedicated server that I am renting that appears to randomly respond very slowly for some reason (pings are between 90-4000ms with about 75% packet loss).

This has been happening lately (about once a week for the past 4 weeks) and I thought I had originally found the cause of the problem but it appears I haven't.

Originally, when this problem was happening we were getting an abnormally high about of traffic but a reboot always fixed the issue. I've checked every where I can think of but I cannot find anything out of the ordinary.

ight now we're averaging less than 2Mbps in traffic, the CPU load is less than 0.75, the memory usage is at 55% with no swap being used, Apache connections are normal, no active SSH, FTP, or mail connections, I've restarted all services which had no impact, I've checked the access and error logs but can't see anything out of the ordinary.

I have a ticket open with the data center but I'm trying to figure this out on my own to fix whatever is causing this so I can move my data over to a new server we just got setup over the weekend in a local data center.

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Limestone - Extremely Slow Response

Dec 20, 2008

Limestone's support is extremely slow. I just got a server with them to host VPSes, so I was inquiring about additional IPs in case I needed them.

Their first two responses were within 4-5 hours, which is bearable. However, yesterday, I actually needed to order more IPs and posted a new reply. I have yet to receive a reply after over 12 hours and my client has been left waiting to receive the additional IPs he ordered.

I haven't been with Limestone long, and I haven't had much other experience with their support, but I was unsure what else to do other than post this here and hopefully get a resolution.

I know their servers are unmanaged and pretty cheap, but I think they should still take the time to answer tickets in a decent amount of time.

Has anyone had similar experiences with Limestone?

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Slow Server Response Time ....

Oct 6, 2008

I recently made a shift to FDC for one of my servers that I use for downloadable content.

I went for a $199 server with a 100mbps shared bandwidth port. Now, the only problem I seem to be having with it is that downloads appear to be, I would say recognized, very slowly by the server before they start, however, once the download starts I get a full speed. This usually happens during peak times.

I'm using about 10/15mbps on the server according to my cPanel statistics. I just wanted to ask here prior to contacting FDC on this, whether this slow server response time has something to do with the bandwidth port, or perhaps the server's RAM, CPU, etc? Given I'm using quite minimal bandwidth on the port, should I consider having them fix this or upgrade the server instead?

And if I had to upgrade, would I need to upgrade the port or the RAM, or both for this?

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Godaddy Linux Server Response Very Slow

Jul 11, 2008

Godaddy linux server respons very slow

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DedicatedNOW / Fortress ITX - Blacklisted IPs, Slow Response

Jun 18, 2008

This is in regard to ongoing stress I've had over this server from DN...

Keep in mind this is a NEW server order; my first with this company.

I was assigned IPs that appear to be on multiple spam block lists. The "biggest" problems are mail being dumped to bulk by yahoo and dumped to bulk or completely black holed by hotmail. It was also blocked by comcast, mail.ru, and anyone who uses SORBS (those are the only ones I KNOW about so far). This helps reinforce the suspicion that bulk mail was being delivered from the IPs at some point.

I Contacted support at 9PM on the 13th and was referred to abuse. Only after complaining again on the 17th, was I told they requested removal from ONE of the blacklists and they would "look into" the others. I replied saying I wanted new IPs or I would request a refund and that I did not feel the service I recently purchased was actually delivered.

Now here is the part that is giving me the feeling this will not end well for me; I no longer see the abuse department ticket when I log into their ticket system.

What If I ordered the server to use as a mail server? Am I out of line for finding a new server unable to deliver mail to the hotmail/yahoo inbox unacceptable?

Telling my customers to wait and maybe someday their mail will be delivered to the major free mail services is not the kind of reputation I want to have. Its feels like I was sold a problem someone else created and am expected to wait an unspecified amount of time to see if it can be resolved. I do not feel its fair to be left hanging while waiting for white listing attempts on IPs I did not soil in the first place.

I really hate bulk mailers and spammers. : /

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Slow Page Response With Database Driven Site

Jan 24, 2007

I have built a database driven site with PHP & MySQL. Pages download quicker on some connections than other (obviously), however this is not due to connection speed. The web host server seems to respond very slowly to my boss's network (which is on a proxy server). Could it be that this problem is related to the web host? i.e. could it be that the web host is unequipped to deal quickly with this type of network?

On my home connection (2Mbps), pages often download instantly, however occaisionally I have to wait 10-20 seconds to receive the page from the host.

Finally, could you recommend an excellent web host to use with our site? My boss wants to offer a professional service where server response is quick. We are based in the UK.

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Plesk 11.x / Linux :: Slow SMTP Response From Qmail

Jun 16, 2015

We are seeing intermittent slow responses from SMTP on a RHEL6 server running Qmail on Plesk 11.5. The response is being measured from a remote Zabbix server.

The response time seems to be slow (>10s) for a period of 2-3 minutes and then returns to normal (<1s). All other services continue to be ok during the period of slowness.

The server_args line in /etc/xinetd.d/smtp_psa already contains "-Rt0" and all the DNS servers in /etc/resolv.conf are resolving properly.

From looking at the maillog file the server was receiving about 35 SMTP connections a minute at the time of the slowdown. We have the server configured to use 2 x RBL's.

I wonder if we are hitting a limit on the maximum amount of SMTP connections. The file /var/qmail/control/concurrencyincoming does not exist so, according to the Qmail manual, there shouldn't be a limit on the number of incoming SMTP connections.

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Fast Support Response

Oct 28, 2009

anyone know of any company with fast response time? (5-30minute no matter what time of the day it is, and maybe even guaranteed in some way?)

i have 3 different server at 3 different provider for redundancy and backup purpose and on top of that have also try 3 other hosting company but seem like support is hit and miss depending on time sometime waiting 4-8+ hours for a response.

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Response To Support Ticket

Aug 10, 2007

Recently my VPS was not accessable when browsing to sites hosted on it. I noticed it and so did members of a forum hosted on the VPS.

I did a traceroute:

11 27 ms 27 ms 27 ms i-9-0.sydp-core01.net.reach.com [202.84.221.89]
12 180 ms 180 ms 180 ms i-3-0.wil-core03.net.reach.com [202.84.140.29]
13 180 ms 180 ms 191 ms i-3-4.wil03.net.reach.com [202.84.251.162]
14 180 ms 181 ms 181 ms assign.net.reach.com [134.159.63.66]
15 854 ms 261 ms * t3-2.mpd01.lax01.atlas.cogentco.com [154.54.3.141]
16 192 ms 192 ms 193 ms t7-1.mpd02.sfo01.atlas.cogentco.com [154.54.6.30]
17 193 ms 192 ms 193 ms t4-1.mpd01.sjc05.atlas.cogentco.com [154.54.6.70]
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.

Those tracert's were timing out just before (one hop) they got to
18 193 ms 193 ms 192 ms Managed_Solutions_Group.demarc.cogentco.com [
19 193 ms 192 ms 196 ms vz07-ca.privatesystems.net [205.209.146.207]

The last one I assume is the node of my host and one hop before it gets to my vps.

So, if I received a response (almost an hour after submitting) from support that "I'm not seeing any issues with your VPS currently. From the trace route you have provided, it would appears that there is an issue along your ISPs connection. Please contact them for further assistance."...

Would you agree it's an ISP issue or network issue at the data center? I believe it's not an ISP issue and that I received an inaccurate and unacceptable response.

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Apache :: 2.4.4 Forward Proxy - Response Slow When Tested From Browser

Jan 22, 2014

I have Configured Apache2.4.4 for forward Proxy and tested from my browser the response is very slow and even not coming complete Response for some requests.

I also Tested the same for Apache2.2 Forward Proxy it is very fast and good.

May I know what is the Problem in Apache 2.4

Is there any Issues in proxy modules (mod_proxy,mod_proxy_connect.so,mod_proxy_http.so) in Apache2.4

This is the same configuration i used for Apache2.2 and Apache2.4

##########################################################################
## Apache Forward proxy
##########################################################################
<IfModule !proxy_module>
LoadModule proxy_module modules/mod_proxy.so
</IfModule>

<IfModule !proxy_connect_module>
LoadModule proxy_connect_module modules/mod_proxy_connect.so

[Code] ....

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Avg Support Ticket Response Time

Dec 2, 2008

What is the average support ticket response time for your managed vps host? I know the time will vary depending on what is to be done. But what I am asking is the time for looking into some system parameters or some minor tweaking or just a general information question.

I am happy with KH since they are pretty fast in answering. Usually, my tickets get responded within 20-30 mins. But, when your tail is on fire, even 30 minutes seems to be eternity .

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Fast Support Response Time

May 28, 2008

Do you know any dedicated company that has very fast response time when contacted regarding server problems (bw slowdown, server not responding, etc.). I need really prompt support, best would be if techical support is available through live chat. Also, I dont need live chat like I experienced with some companies, in which 90% of the time they tell you please e-mail support@xxxx.xxx for help. And then I wait 6 hours for support to reply. I want company which will take server down/server slowdown very seriously and start resolving the issue within 15 minutes. Does support like this even exists, ?

Also, can you tell me in terms of responsivenes which is best (if you have server in one of these companies, what was their average response time):

HiVelocity, FDC, AlphaRed, any other company with good bandwidth offers. I need 20Mbps unmetered (or 100Mbps shared unmetered), or 6000 Gb outgoing bw.

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DMEHosting Slow Support

Apr 4, 2009

I have been with DMEhosting for all of 4 days now. I got one of their dedicated servers with the Smart Tools Bundle for windows server. I bought it on saturday. The server was setup on tuesday. Without the Smart Tools Bundle. I noticed this on april 2nd and i open a support ticket that morning. Two days my support ticket sat their with no response. I have lost all faith in this company and i am now just wanting out. I do not care about the month i have paid to them. I have informed them as of today that they can cancel my server.

Just my experience with DMEHosting

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VPS Support Not Good - Web Site Is Slow

Nov 11, 2008

our VPS hosting company did an upgrade the other day and now something is wrong with our home page, it takes about 30sec to load. They keep saying its a php problem, but the scripting is fine, the engine is fine and the only thing that changed is that they did an upgrade.

They don't seem to be able to grasp the problem, and it is making my boss go nuts. A web guy a know said it definately had to be something at their end, and everyone else is at a loss.

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1paket.com Server. Slow For Anyone? Need Support To Answer My Tix.

Oct 16, 2009

Im having problems contacting 1paket.com support. The site is mighty slow and unreachable at times.

I have sent two requests and got no reply. is there phone number for 1paket support?

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Ecatel - Great Network, But Slow Support

May 23, 2008

We've got a discounted Quad dedi box from Ecatel.net about a week ago. Their network and prices are really good, sure. But we still have problems with start up because the second hdd isn't mounted or installed properly. The support team has answers about 1-2 times per day only so this question is in progress already for days.. The helpdesk is locked somehow from todays morning (I see our account is present but there's no way to log in) and we are still waiting for replys from day-before-yesterday requests...

I wouldn't like to be some kind of sharp under any circumstances and I respect every business but this is probably too long so we have to pay now just for waiting to get a server ready with no start yet.

Does somebody work with them? Is it normal situation? We still have some boxes in Layeredtech and would like to move to European DC (these boxes are middle-ended so we need more power now). There were no such problems in LT. Never. The maximum response time to such kind of questions was 2-5 hours (15 minutes in general), maybe a bit more (for hardware setup requests), but not days and nights with no progress indicator.

Maybe that is a European DC highlight strategy to have such delays with tickets response, isn't it? Coz the European market is new for us, anyway, we've never had boxes there before but would like to.

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VPS Incredibly Slow, Huge Numbers Of Slow MySQL Queries For Plesk/Watchdog

Nov 11, 2008

I've got 25 domains on a Virtuozzo/Plesk8.6/CentOS5 VPS. Each domain has one up-to-date install of WordPress, most have very little traffic (average 200mb per month), maybe 2 domains get 5-7gb traffic per month.

I monitor port 80 connections and rarely see more than 10 at a time.
That should in my opinion be no problem at all for a VPS with 768mb guaranteed ram and 2.4ghz cpu. I've got 30gb hard drive spare too.

But.... about 8 or 10 times a day it grinds to a complete halt: server load at 500-1000%, sites timing out, plesk takes 3mins to load, often I can't even connect with SSH, and the plesk web server, apache

INSERT INTO module_watchdog_sys_stat (time, type, value, service_id) VALUES(FROM_UNIXTIME(1226404705), 'MAINMEM_USAGE', 17472, 11);

80 seconds sounds like a huge amount of time for a MySQL insert to me! Does anyone know if this is likely to be the cause of my trouble? Some problem with Plesk and the database? Or could it be something else?

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How Is Volumedrive

May 19, 2009

I see on their website they have very minimal information. But i would like to know how is their customer backend control panel ? I.e can you restart server from the customer control panel ?

And how is there support response in terms like your server is down and you have to restart it how fast do they respond ? Please honest replies only.

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Is Volumedrive Down

Jul 12, 2008

I am not able to access my server with VD , can some one confirm is it down?

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VolumeDrive A Reseller?

Apr 9, 2008

I'm still looking for a new server. VolumeDrive.com has interested me, but so far I've been unable to get a real price quote out of them (four requests).

With the recent problems with a different reseller I want to make sure I don't deal with a reseller.

The VolumeDrive site says they have their own datacenter, but it appears all their traffic is routed via burst.net (hostnoc.net which is BurstNET). I suspect that VolumeDrive is just a reseller for BurstNET, but honestly I don't know for sure.

Anyone know the bottom line on VolumeDrive? I'd like to find out before I give one last attempt to get a price quotation for my config.

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Sentris VS Volumedrive

Sep 4, 2009

i seraching for cheap quad core i7 servers

i found 2 company that has this server with 100~130 $ for prepayment.

which one is better? i read some bad reviews about sentris and network quality but they offer full manage+ back up space

i read good reviews for volumedrive

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Review For Volumedrive

Apr 29, 2008

Its been a long time since I have been there with VolumeDrive and I think they do deserve a review here.

I started off with volumedrive in November with 1 server and the very next month got another one.

Their uptime has been amazing. I have rather enjoyed their really good uptime. Their prices are really cheap as compared to others but the services offered are really great.

Jeff and Josh make an amazing team and help you out all the time even tho their servers are unmanaged ones. They have great connectivity but the only problem is the BurstNET network they are on. I have had a few problems with BurstNET and that is the reason I am shifting out of VolumeDrive.

They are soon going to be moving to their own datacenter and services (I hope) would only improve then.

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My VolumeDrive Review

Oct 6, 2008

This is My Review for VD Server Service..its short because i had the Service only for Month..

In Short Words, it was Very Good Expirence, I had little Truble to Get the DNS to Work, I had Few times Down For Problem with the DA Panel.. But The Service Is Great and the Support is Quick and Helpful. Too Bad i had to Cancel Because i wanted to Gain More Expirence to how Run Server, so i decided to install Linux and Learn it befor Run a Server..But Sure when i come Back i well Sign up again with VD, The Price Very Good and The Server and Support very Good too. so why Not ..

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VolumeDrive Vs. ServerBoost

May 17, 2008

What you think which on these providers is better, and why?

www.volumedrive.com or www.serverboost.nl

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What Happened To Volumedrive.com

Sep 20, 2008

I have my server hosted by volumedrive.com but it went down today. I can't access volumedrive.com either. Anybody know what happen to them?

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