How To Reach Burton Hosting?

Apr 30, 2009

I have a huge problem, to reach my web site - who was under control of burtonhoste company. Will you please inform me how to reach this site ...

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Burton Hosting...

Mar 29, 2009

For this who had problems with Burton a few weeks back, have any of you since had your domain expire?

Ours was unfortunately registered by Burton with all his personal details and a good while back, I emailed him about this asking for it to be renewed but with our own details. Needless to say he failed to respond and the domain has now expired!

Has this happened to any others affected by Burton Hosting?

I went to the Tucows website and filled out an email form which, I think has gone directly to B3 or BH!

What do I do now as the renewal was always automatically done by him. As he seems to have moved on, and is no longer interested, what do I do now?

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Burton Hosting Still Trading

Oct 23, 2007

I am based in the UK and have a dedicated server with Burton Hosting. Our server has gone down, normally I can easily get through to someone but their phones (UK and US) are dead, they just hang up. No-one is answering the support tickets, or looking at the forum. This is completely unlike them (normally can get through within 30 seconds) and I fear the worst. I have been trying since 9am UK time (5 hours). Does anyone know what's up, or have another phone number, other than those listed on their website?

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Burton Hosting Totally Unresponsive

Jun 10, 2008

Has anyone had any more luck getting a response to either tickets or emails from Burton Hosting since the last thread here, which is months old? Our uptime remains decent, but with absolutely no responses to tickets (we have many outstanding by now) or emails (both to the standard network and support addresses and to individuals personally), and their phones disconnected, we of course are very concerned, and will probably be forced to look for a new host (I just hate the hassle!!) when our contract expires next month.

I did find in another forum posts about a Virante Marketing fiasco in which Burton was falsifying reviews, etc.---this does NOT sound like the Burton I knew before.

While we have exploratory emails out to DreamHost and a few others, I was hoping someone here would know a way to contact Burton---I just hate not knowing!

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Old Burton Hosting Customer Just Been Invoiced 4 Months Late

May 1, 2009

When I tried and failed to get any any repsonse out of them for 2 months at the end of last year, I mailed all the addresses I could find asking for my account to be closed and changed my DNS records to reflect a change in hosts. There were a few threads on this site that said the company had folded.

My renewal was due in January and when no invoice appear I assumed that everything was cancelled.

Till yesterday that is, when I recieved an invoice for renewal from gnax.net that is due today! The Burton Hosting billing site is also back up again.

I have just been on the Burton Hosting website and see there is a placeholder saying that my account is now owned by gnax.net. Surely they should have informed me of this change?

At the moment I am refusing to pay this money (Although mailing support@gnax.net does not work, despite it being the contact address in the invoice mail).

Have any other old Burton Hosting clients just been invoiced and given 1 day to pay?

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Can't Reach My Site - But My Hosting Provider Can

Aug 1, 2008

My internet connection is up and running, I can visit any site except for www.hostingdiscussion.com

After I notified my hosting provider - they said they can see the site just fine. However, how come it would just suddenly go off like that for me?

Please let me know if the site is up for you or not. I am located in Montreal, so if any of you are here using Videotron as your Internet service provider,

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Jan 2, 2007

my site which is hosted on ICD is down and I can't reach ICD.

Does anyone know what's going on?

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Cannot Reach My Domain

Jun 7, 2008

I don't know if this is the appropiate forum to post this.

The thing is that i have a domain and 2 days ago i have pointed it to another ns.
Now i cannot reach it. I ping it and i get "Bad destination" on all pings.

Also, i cannot query the dns records for that domain.

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Feb 15, 2007

I have a server with debian 3.1 sarge and 2.6.19-grsec kernel.

Sometimes is happend that I cannot reach my server for a few days in any way (cant ssh to it, connect to vnc, connect to psybnc which run from it etc..)

It says connection timed out, but when I try to connect to my server from another machine, its ok, I can reach vnc,ssh,psybnc and so on..

and If I use that other machine to connect to my server regularly, this cant reach my server thing happens again as at my computer.

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Apr 10, 2009

We saw the special offer of ThePlanet here on banner advertisement and tried to get a special promo but since the last 3 days, I am running after them and every sales person is telling something different about promo and my deal even it's confirmed by management...

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Jun 15, 2008

I couldn't reach anyone from razorservers for 2 weeks. I have 2 open tickets with no answer from staff for 2 weeks. I tried directly contact to Matt one week ago, but no answer too.

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Mail The Reach The Mailbox

May 8, 2007

I have a VPS running Windows 2003 with Plesk 8.1 and MailEnable Standard Edition.

I don;t recieve all the emails that being sent to my domain. I know that a person did send e an email but it didn't reach my inbox. And, however, the user that sent this email didn't recieve any error.

Is there any way hat I can check this issue to be sure? It'snot only one person that I know the sent me emails and I dind't see them.

I don;t have antivisur or antispam enabled on this domain.

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Jul 30, 2008

Hi, I can ping also can trace to but cannot browse the website?

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Apr 15, 2009

I wouldn't trust HostChum.com to host anything. Today I awoke to my server being down. No notice of anything no email no nothing of anything planned. So I goto their site to check the situation and wow their site is a parked page from godaddy so that doesn't get me anywhere. But I did write their phone number down just in case. So after many calls with no answer I left a message and phone number each time. No calls, no emails, no nothing.

Just gone into thin air, all my hard work of building sites and they just rip it out. I had a day of downtime just a week ago when the switched datacenters. Now they just shut everything down with not a word.

This has to be the worst treatment by a company ever, so I wonder if I will ever get to get the files from my server. What jerks save your money and never use this company.

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Jul 26, 2008

I have check my cpanel, service status, the last service "Disk /dev/sda3 (/var)" reach 97%

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Just Some Internet Connections Can Not Reach My Site

Oct 12, 2007

I received a call from my friend who lives in another city

in his office there are 2 computers one of them can visit my site but one of them can not

The page can not be found!

Nothing wrong with his computer because he is using internet and going here and there he only has problem coming to my site simply page can not be found.

all my domains are dead

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How To Auto Block IP When The Connections Reach To 100

May 5, 2007

I want to auto block IP address when it reach to 100 connection ? using iptables

Any IP has more than 100 connections must be blocked by iptables.

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Email Doesn't Reach To Hotmail.

Nov 9, 2007

Member join confirmation email and any other emails from my site doesn't reach HOTMail.

It sends to yahoo and gmail OK. But, email doesn't reach hotmail, not even in junk folder.

What happen? What's problem? I checked my site with black list. It seems ok.

Why this happen and what's problem? How Can I solve it?

You can test like following.
Go to following link
[url]

Input any hotmail or (may be AOL too.).
Send it.

You don't get the email.

If you put yahoo. You will get it.

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Multiple A Records For Website -- Client Does Not Reach Web Always

May 29, 2009

I have had multiple A records for a website for years, i.e.
www.mywebsite.com => 1.1.1.1, 2.2.2.2

Well 2.2.2.2 has been down for a few days due to technical issue. So I just figured "well i got some work to do this weekend to bring it up, no rush". Turns out that customers are calling and complaining "I couldnt reach your website yesterday for a few hours".

I am seeing no problems personally, but some customers are. I dont think the percentage of customers is very high but there are so far a dozen or so complaints.

Any ideas on what I am doing wrong or where to start looking? I thought the major browsers (i confirmed with four clients they are using IE) would try 1.1.1.1 and then 2.2.2.2 or vice-versa. But apparently that is not happening. I dont think the TTL makes a difference.

What could be set up wrong or is this to be expected ? (and how to improve for future?)

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Jun 5, 2008

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Hosting Review Site Or Top 3 Hosting Co. For Shared Hosting

Apr 23, 2009

I'm trying to find at least three web hosting companies to choose from to host a Joomla websites on a shared server. Would consider dedicated if the deal was right. I have a friend of mine who wants to create a church website, and is looking for the best deal. I use Netfirms which I have never had an issue with, but I didn't want to be bias, and would like give him other options to choose from.

Is there a good WebHosting Review site, I could check out, or maybe someone could recommend their top three. I reading threw the forums here and I noticed there are not that many complaints with Hostgator. Again, I just want to see if there was anything out there better.

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Streaming :: Windows Server 2008 Hosting Or Redhat Linux Hosting?

Mar 5, 2009

I'm hosting wmv,wma,mp3 files, streaming of video can be done with Windows hosting, but my website script is with php.

Do you suggest Windows Server 2008 hosting or redhat linux hosting?

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Your Opinion As A Customer: A Hosting Provider Who Couldn't Provide E-mail Hosting

Jun 4, 2009

Lets say you're a customer looking for web hosting, but do have technical experience - you know, you develop your own websites, you've had experience in this sort of thing before.

What if you came across a provider who seemed to offer a good service, they're high quality, they can host your website on their brilliant setup etc... but they do not provide any e-mail accounts with your hosting?

We're developing our own shared hosting setup, our own control panel too. Regardless of the control panel though, we wouldn't feel comfortable hosting peoples e-mail. We have plenty of experience in every other aspect of general shared hosting - but not looking after e-mail accounts nor the associated software.

To be honest I don't think that many shared hosting providers truely handle e-mail properly, and that job should really be left to the professionals.

We could of course guide customers or potential customers on why we won't offer e-mail accounts (i.e. not wanting to offer something we know we can't provide to a high enough standard) and instruct them on how to setup e-mail with another provider (such as Google, who will do this for free with limitations).

The alternative to the above is that we mask in a third party to look after e-mail, i.e. resell someone elses e-mail services as part of our hosting packages. The third party would require API access to setup/remove accounts..

What do you think? Are we just acting stupid trying to provide web hosting without e-mail hosting included? I noticed a while back Dreamhost encouraged their customers to use an alternative e-mail provider!

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Hosting Multiple Sites On The Same Hosting Account. Getting A Weird Redirect

Oct 26, 2009

I have about 5 sites all hosted on my same hosting account. One of those domains is attached to the hosting account. I place my other domains in a folder of a sub-directory of my main domain. This has been working fine, up until today when i noticed a weird error. I give you a little example of how my sites are setup

my main domain:
www.maindomain.com

My other sites hosted in a sub-directory of my main domain:
www.maindomain.com/sites/site2/
www.maindomain.com/sites/site3/

How my other sites appear on the web:
www.site2.com
www.site3.com

This works fine for every page until i go to www.site2.com/index.php
It redirects to www.maindomain.com/sites/site2/index.php for some reason

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Feb 27, 2008

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Plesk 12.x / Linux :: Error When Changing From No Hosting To Website Hosting

Aug 31, 2014

Plesk 12 - Domain with no hosting I'm getting error when changing hosting settings to Website Hosting

Error: Some fields are empty or contain an improper value. ('home' = '')

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Starting Webhosting, Game Hosting, And Voice Hosting

Jun 4, 2008

*web hosting
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Unlimited Domains With Shared Hosting Vs. Reseller Hosting

Apr 2, 2009

This question gets asked a lot in our Helpdesk and I figured I would post our knowledgebase article here to help anyone else wondering the Pros and Cons of Unlimited Domain Shared Hosting vs. Reseller Hosting. If anyone has anything else to add, I appreciate any feedback on how we can improve our KB article.

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Given the present state of shared hosting, many clients may ask "Why would I need a Reseller account if I can host unlimited Addon and Parked domains within a single shared hosting account?". There is certainly enough Disk Space and Bandwidth provided in many of today's hosting packages, so why bother to purchase a Reseller account?

Many don't realize the drawbacks of hosting large numbers of domains within a single hosting account until they've already packed tens of them onto a single package.

So how do you know whether a Reseller account or Shared Hosting account is right for you? The answer is in how you plan to provide access to others and how "mission-critical" the sites are. You should consider the following factors when deciding on hosting a large number of domains:

1. Who will be managing these sites?

2. How important is site security between sites?

3. Will these domains need dedicated SSLs?

4. How resource intensive will these sites be (RAM, CPU, MySQL)?

In a nutshell, Reseller plans are for those who wish to host websites for other sub-clients and a shared hosting package is for a single individual managing multiple personal domains. We'll go over the 4 points above in greater detail.

1. Who will be managing these site?

If you personally own multiple domains and wish to host them within the same hosting space, you can easily do so with an Addon or Parked domain. An addon domain will allow you to host a new domain within a subdirectory of your hosting space. A parked domain will allow you to have multiple domain names point to the same content. Since addon domains reside within the same user space as your main domain, you can manage all of your domains with a single login. You can see the problem if you want to provide another user with access. Since all accounts are managed with a single set of login credentials, if you give another user access to their addon domain you are also giving them access to your main domain. If you have vital information stored on your main domain and you are hosting another domain as an addon domain for someone else, you cannot provide them access to their hosting without compromising the integrity of your main domain.

When hosting sites as a Reseller, your clients in turn will want access to their account and will want exclusive rights to their disk space and server resources. With a Reseller account, each sub-account you create gets its own username, password, and isolated user space on the server. Individual clients of yours have access to their user space and their user space alone. In addition to the isolation with regards to access concerns, each account also gets their own cPanel access. All of the same great features that you use to manage your sites can also be given to your clients. Next time client Y wants to add an email account, you don't have to do it for them for fear of giving them access to your cPanel, you can simply give them their login details and they can manage their own email accounts.

2. How important is site security between sites?

This is along the same lines as point 1. This is not necessarily related to who you are hosting for, but what content you are hosting. Imagine that you are a webmaster and you are hosting your own personal site-in-a-box community forums (such as PHPBB or vBulliten) on your main domain and a company website for a paying client on an addon domain. It is not uncommon for popular scripts to have security flaws in older versions. Script authors will often update security flaws in later versions of their software. For this reason, it is very important to keep scripts up to date on your site. But let's assume you forget to update your scripts for a couple of months and an unscrupulous individual takes advantage of a well known security hole. Using this exploit, they gain access to your forums and any subdirectories. Since you are hosting another domain as an addon, they now have access to this domain's content as well. A site defacement on this company's site may not bode well for you when they are considering you for web master services in the future.

If these two domains had been separate into two individual users (i.e. two subaccounts created through a Reseller), their content would've been inherently isolated server side by Linux's user management. Sure, your forums still would've been affected by the security hole, but the break-in would've been isolated to your site alone.

Going back to our example, let's say that instead of a corporate website as an addon domain you are hosting an image gallery site for all of your cats. In this case, it may not be a big deal if a compromise in your main domain spreads to your addon domain. After all, they are both owned by you and you're only losing some time and effort to restore these sites from your local backups (which I'm sure you've actively maintained ). But then again, you are losing time and time is money. If these sites had been separated into individual users, again, you'd only have to restore one site's content.

The idea here is isolation. Reseller plans provide you with the peace of mind to know that if one of your users doesn't keep up with their site's content as actively as they should, their actions won't negatively impact the content hosted on other domains. If you and those you host in your addons are diligent webmasters, maybe this point won't have much bearing on your decision. Only you can say for sure.

3. Will these domains need SSLs?

As of this writing, SSL certificates must have a dedicated IP address to be installed. If you are hosting multiple domains on the same shared hosting package, you can still install an SSL (or purchase a dedicated IP address and install one) but you are limited to exactly one SSL on your account. If you are hosting multiple domains on the same package (and consequently the same IP), you must choose which domains gets to have the dedicated SSL.

Sub accounts of Resellers can each be placed onto separate IP addresses and, as a result, can each have their own dedicated SSL installed.

Of course, both shared accounts and Resellers' sub accounts can use the server's shared SSL free of charge. However, some clients prefer to see their domain in the URL bar when they visit https.

4. How resource intensive will these sites be (RAM, CPU, MySQL)?

We've already established that disk space and bandwidth will be no problem. But what about CPU, RAM, and MySQL resources?

It's important to be aware of the resource needs of your website. As administrators, we have to make sure all users "play nice" on the server. We can't have user X eating all of the CPU cycles computing pi to the trillionth decimal place while you are trying to serve web pages to your loyal visitors. We have to monitor the actions of all of our users and in the event someone is stepping beyond the bounds of acceptable resource consumption, we have to take action. In most cases, this entails disabling the abusive script, but in extreme cases we have to suspend the abusive user account to prevent other domains from encountering performance degradation on their sites.

If you are hosting 100 domains as addon domains, all serving nothing but static HTML pages, maybe you will stay off the radar.

But considering most sites are more complicated than static HTML, you may want to be aware of how many sites you host as addons and what content they serve. If you're hosting the latest and greatest Joomla modules, with up to date news feeds, integrated forums modules, polls, blog posts, etc your site can certainly require a degree of CPU to serve your pages. Now imagine you have 5 or 10 of these sites all hosted as addon domains. The resources these sites need to generate their content can quickly add up and before you know it you've got a friendly email from Acenet, Inc. in your inbox wondering why your user is consuming 2 of the 8 CPU cores on the server. That may be an exaggeration, but you get the idea. In the event your resource usage becomes so excessive that we have to suspend your user, now all of your sites are down instead of whichever one may be the direct cause of the spike in CPU, RAM, or MySQL consumption.

If each of these had been separate Reseller accounts, the offending account could've been suspended temporarily while we work through the cause, leaving the rest of your domains live and kicking.

The conclusion here is that you need to be aware of the needs of your sites in a general sense. Hosting unlimited domains within a shared hosting space is certainly a nice feature. For those webmasters who have multiple presences on the web, it's very convenient to be able to manage all of their personal domains from a single control panel. For those entrepreneurs who are hosting multiple domains for other individuals, the features and security associated with a Reseller plan and the inherent isolation of Linux users is a must have.
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Jul 31, 2014

I'have a problem with my aps setup on sanbox.When i create on customer ccp when i click finish i have this error. I must only test.

Error: Instance of application with id 124 and version '1-4' can not be provided: There is no resource of class 'Shared hosting Apache' with provisioning attributes 'Web Cluster' in subscription with id 1.:There is no resource of class 'Physical hosting (IIS)' with provisioning attributes 'Web Cluster' in subscription with id 1..If i add the shared hosting apache resourse i get this error : There are no "apache" services that satisfy given attributes: "Web Cluster".

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