HostChum Servers All Down - Cant Reach Them - All Day Downtime
Apr 15, 2009
I wouldn't trust HostChum.com to host anything. Today I awoke to my server being down. No notice of anything no email no nothing of anything planned. So I goto their site to check the situation and wow their site is a parked page from godaddy so that doesn't get me anywhere. But I did write their phone number down just in case. So after many calls with no answer I left a message and phone number each time. No calls, no emails, no nothing.
Just gone into thin air, all my hard work of building sites and they just rip it out. I had a day of downtime just a week ago when the switched datacenters. Now they just shut everything down with not a word.
This has to be the worst treatment by a company ever, so I wonder if I will ever get to get the files from my server. What jerks save your money and never use this company.
View 1 Replies
ADVERTISEMENT
Apr 30, 2007
Does anyone have any suggestions on how you would physically move servers from one datacenter to another with minimal downtime?
The IP address is going to change, so the server will go off and then come back online with a new ip.
Just how much downtime is acceptable before customers get annoyed?
When is the best time to do it?
Move them yourself or courier or any other ways?
View 14 Replies
View Related
Apr 14, 2007
I see several ISP advertising that they can help clients without any downtime? I now have a couple of large clients I am supposed to move to my servers. They are moving from cpanel servers to my cpanel servers, so the moving part is easy enough, but how should I proceed to have no or very little downtime?
View 6 Replies
View Related
Jan 15, 2009
They have added the option to pay try 2checkout they are very nice and helpful i hope for no downtime, fast support and many years with them
View 4 Replies
View Related
Feb 9, 2009
I need to move a VPS server from other host , i was looking for offers and i can`t chose between VPSVille and hostChum.
I`m looking in cPanel 3 or cPanel 4 from VPSVille UK data center (they have promotion 25% off recurring)
and from the other hand i`m thinking about Ultimate plan from hostchum and maybe upgraded with 512MB of ram plus.
What will you chose between those to?
View 1 Replies
View Related
Apr 6, 2009
Any review about hostchum.
View 7 Replies
View Related
Feb 22, 2009
I was a customer with Hostchum.com for little then a month the VPS was good and nicly maintained. The service i got was very good and fast. The reason why i left is that the speed in the US was excellent but the speed to europe was not so fast. They even moved me to a new server in the hope the speed would increase it did but not the speed i needed. Its real shame i need to go becuase like i said service was good.
View 2 Replies
View Related
Dec 19, 2008
I have look around for VPS server and i find this company hostchum.com.
There prices are very low.
On on-line chat with them i find that they offer full management ; 100mbps port speed;
limit of 19VPS on one nod.
Any one have experience with them?
View 12 Replies
View Related
Feb 11, 2009
I'm a VPS customer of Hostchum.
I found good customer support officers there.
They provide about 20 hours a day live-chat service .
View 14 Replies
View Related
Apr 6, 2009
I came to know about [url] which will be [url] soon.
it's price is affordable and seems promising.
any reviews of it?
View 14 Replies
View Related
Feb 17, 2009
I was a customer of hostchum for about 3 or 4 days.
They ran a special for a really nice VPS and I decided to buy it.
1 gig ram
30 gig disk
400 gig bw
ect
When I first logged in, well... I couldn't.
Submitted a support ticket and got that problem fixed within two hours. "Good support!"
I thought... Next day, I logged in again and installed my cPanel, and noticed that I had been given a TRIAL LICENSE! Submitted a support ticket and a day later that had been fixed. And I should also mention that I was PROMISED, that I would have NO DATA LOSS!
Guess what happened! DATA LOSS! I lost everything that I had set up! And I was promised NO DATA LOSS! I submitted a support ticket and the owner was apparently "stunned" that I lost everything. Well it wasn't THAT big of a loss... So I installed all my websites again and fixed all the features that where lost. Then I had an issue installing Fantastico... Well submit a support ticket (it was an average of 2 tickets a day now...) and I was starting to see slower and slower response times...
Instead of the 30 minute response times I was used to... it was now hours before anybody got back to me. OK, thats not the worst support I have seen. They get back to me and tell me that its fixed... it had been about half a day to fix fantastico... but... they didn't. I was able to install it on my vps whm... but it didn't show up on any cPanel account. Submit another support ticket that day, 12 hours later, fixed.
"Fantastic," I thought, "everything now works!"
No.
The next day I get on one of my new websites internetincometeacher.com to mess around with the wordpress settings, getting ready to upload some of the content I had written... and I can't... the website is completely down!
It was JUST WORKING! I was FURIOUS! I submitted a support ticket over 36 hours ago and the problem has not been fixed... it hasn't even been identified! It took a day to get a response, and the response was:
"and what websites are not working?"
I said: "None of them"
Response: "what websites aren't working?"
I said: "None of them"
My response was 8 hours ago... Havn't received word yet.
I should also mention that I have requested a cancellation and a refund about 8 hours ago too and have not received word from them. Which is why I am writing this horrid review.
I suggest to everybody to not use them. And I would also be VERY suspicious of the positive reviews that I have read about them as well. They could just as easily be employees being told to create an account and write positive reviews.
View 14 Replies
View Related
Apr 16, 2009
I am filing a complaint with the local FBI office here and would like any help I can get to gather as much information as possible to give him.
The guys full names, phone numbers and any other info available and the addresses of the HostChum company and the VpsWiz company and any prior companies that the guys would have committed fraud at prior.
View 14 Replies
View Related
Jan 2, 2007
my site which is hosted on ICD is down and I can't reach ICD.
Does anyone know what's going on?
View 5 Replies
View Related
Jun 7, 2008
I don't know if this is the appropiate forum to post this.
The thing is that i have a domain and 2 days ago i have pointed it to another ns.
Now i cannot reach it. I ping it and i get "Bad destination" on all pings.
Also, i cannot query the dns records for that domain.
View 13 Replies
View Related
Feb 15, 2007
I have a server with debian 3.1 sarge and 2.6.19-grsec kernel.
Sometimes is happend that I cannot reach my server for a few days in any way (cant ssh to it, connect to vnc, connect to psybnc which run from it etc..)
It says connection timed out, but when I try to connect to my server from another machine, its ok, I can reach vnc,ssh,psybnc and so on..
and If I use that other machine to connect to my server regularly, this cant reach my server thing happens again as at my computer.
View 6 Replies
View Related
Apr 10, 2009
We saw the special offer of ThePlanet here on banner advertisement and tried to get a special promo but since the last 3 days, I am running after them and every sales person is telling something different about promo and my deal even it's confirmed by management...
View 8 Replies
View Related
Apr 30, 2009
I have a huge problem, to reach my web site - who was under control of burtonhoste company. Will you please inform me how to reach this site ...
View 4 Replies
View Related
Jun 15, 2008
I couldn't reach anyone from razorservers for 2 weeks. I have 2 open tickets with no answer from staff for 2 weeks. I tried directly contact to Matt one week ago, but no answer too.
View 2 Replies
View Related
May 8, 2007
I have a VPS running Windows 2003 with Plesk 8.1 and MailEnable Standard Edition.
I don;t recieve all the emails that being sent to my domain. I know that a person did send e an email but it didn't reach my inbox. And, however, the user that sent this email didn't recieve any error.
Is there any way hat I can check this issue to be sure? It'snot only one person that I know the sent me emails and I dind't see them.
I don;t have antivisur or antispam enabled on this domain.
View 0 Replies
View Related
Jul 30, 2008
Hi, I can ping also can trace to but cannot browse the website?
View 6 Replies
View Related
Jul 26, 2008
I have check my cpanel, service status, the last service "Disk /dev/sda3 (/var)" reach 97%
View 10 Replies
View Related
Aug 1, 2008
My internet connection is up and running, I can visit any site except for www.hostingdiscussion.com
After I notified my hosting provider - they said they can see the site just fine. However, how come it would just suddenly go off like that for me?
Please let me know if the site is up for you or not. I am located in Montreal, so if any of you are here using Videotron as your Internet service provider,
View 14 Replies
View Related
Oct 12, 2007
I received a call from my friend who lives in another city
in his office there are 2 computers one of them can visit my site but one of them can not
The page can not be found!
Nothing wrong with his computer because he is using internet and going here and there he only has problem coming to my site simply page can not be found.
all my domains are dead
View 8 Replies
View Related
May 5, 2007
I want to auto block IP address when it reach to 100 connection ? using iptables
Any IP has more than 100 connections must be blocked by iptables.
View 8 Replies
View Related
Nov 9, 2007
Member join confirmation email and any other emails from my site doesn't reach HOTMail.
It sends to yahoo and gmail OK. But, email doesn't reach hotmail, not even in junk folder.
What happen? What's problem? I checked my site with black list. It seems ok.
Why this happen and what's problem? How Can I solve it?
You can test like following.
Go to following link
[url]
Input any hotmail or (may be AOL too.).
Send it.
You don't get the email.
If you put yahoo. You will get it.
View 10 Replies
View Related
May 29, 2009
I have had multiple A records for a website for years, i.e.
www.mywebsite.com => 1.1.1.1, 2.2.2.2
Well 2.2.2.2 has been down for a few days due to technical issue. So I just figured "well i got some work to do this weekend to bring it up, no rush". Turns out that customers are calling and complaining "I couldnt reach your website yesterday for a few hours".
I am seeing no problems personally, but some customers are. I dont think the percentage of customers is very high but there are so far a dozen or so complaints.
Any ideas on what I am doing wrong or where to start looking? I thought the major browsers (i confirmed with four clients they are using IE) would try 1.1.1.1 and then 2.2.2.2 or vice-versa. But apparently that is not happening. I dont think the TTL makes a difference.
What could be set up wrong or is this to be expected ? (and how to improve for future?)
View 9 Replies
View Related
Jun 5, 2008
i own a dedicated server with cpanel. i have SPF record in my domain and still emails sent from outlook are placed in spam folder by yahoo? how to fix this problem?
View 4 Replies
View Related
Apr 30, 2008
In your opinion how much downtime is too much downtime?
1, 2, 5 hours over the course of a month? 99.8%, 98%, 95% total uptime too little?
I mean I can understand technical difficulties and I am willing to be patient with my host especially when the service (when it is up) is good but where exactly do you draw the line, start asking questions, or canceling that contract and demanding your refund?
View 3 Replies
View Related
Jul 17, 2007
i have 150 domains my server I wish it to migrate to a new server I can do restore domains, mail and users and data, stats to new server. I need minimum downtime so I need your's advice step by step which service need to restore first so my user get minimum downtime.
WIndows 2003 Enterprise
Helm3.2.15.
IIS6.
Smatermail4.
smarterstats.
MSDNS.
MSFTP.
MySQL5.x.
SQL server2005.
.
.
View 4 Replies
View Related
