Can't Reach My Site - But My Hosting Provider Can

Aug 1, 2008

My internet connection is up and running, I can visit any site except for www.hostingdiscussion.com

After I notified my hosting provider - they said they can see the site just fine. However, how come it would just suddenly go off like that for me?

Please let me know if the site is up for you or not. I am located in Montreal, so if any of you are here using Videotron as your Internet service provider,

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This one site keeps spamming my forum and trying to scam my members. The site is trying to use deception to lure my customers to their site.
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What if you came across a provider who seemed to offer a good service, they're high quality, they can host your website on their brilliant setup etc... but they do not provide any e-mail accounts with your hosting?

We're developing our own shared hosting setup, our own control panel too. Regardless of the control panel though, we wouldn't feel comfortable hosting peoples e-mail. We have plenty of experience in every other aspect of general shared hosting - but not looking after e-mail accounts nor the associated software.

To be honest I don't think that many shared hosting providers truely handle e-mail properly, and that job should really be left to the professionals.

We could of course guide customers or potential customers on why we won't offer e-mail accounts (i.e. not wanting to offer something we know we can't provide to a high enough standard) and instruct them on how to setup e-mail with another provider (such as Google, who will do this for free with limitations).

The alternative to the above is that we mask in a third party to look after e-mail, i.e. resell someone elses e-mail services as part of our hosting packages. The third party would require API access to setup/remove accounts..

What do you think? Are we just acting stupid trying to provide web hosting without e-mail hosting included? I noticed a while back Dreamhost encouraged their customers to use an alternative e-mail provider!

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2) How much space do you require and how much money are you spending. For this you need to search the cheapest and reliable hosting provide.

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Our business is perfectly legal (as explained below) and we have neither the time nor inclination to debate the merits of our needs and would appreciate respect for that position (as we have read some of the reactions to such requests by US members for non-US servers and many have been less than respectful).

That said, here are three NL providers we're NOT interested in:

Leaseweb. That is based largely on a recent post in which they indicated they shut down servers with little notice if they get even one, even unsubstantiated, complaint about a TOS violation but also because we've read nightmare stories about how they treat small businesses and individual customers. Apparently, they've become too big for small accounts and our business server is as mission-critical to us as their big business clients. We need a provider that respects small business.

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i3D.net. They are our current dedi provider with whom we have a Rackserver but it isn't working out for a variety of reasons, the most important being we have no remote access control panel or power management. Right now, we are required to pay for OS reinstalls and just about anything else we need that's not a simple reboot. We don't necessarily believe they are a bad provider and don't want to malign them but our experience with them makes us disinclined to upgrade to a Dell server (and we are "anti-Dell" because of our personal experiences with Dell, anyway). We don't believe most customers feel this way about since their offerings are certainly suitable for most needs.

Therefore, we're looking for different alternatives from Leaseweb, i3D and Server Boost that are reputable, provide high-quality servers and solid, English-speaking, tech support at a reasonable monthly price. (We liked, for example, what OVH was offering but their NL site is in Dutch, only, and we don't want a UK server.)

What we now have:

* Intel Quadcore 2.4 Ghz CPU
* 2 GB DDR2 RAM
* 500 GB HDD (non-RAID)
* max 1000 mbit connection
* 2000 GB traffic
* 10+ IP addresses
* Full root access
* SSH access
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* No hosting control panel
* Upgradeable RAM, B/W, IP addresses, etc.
* Full hardware SLA

What we MUST have:

* Intel Core 2 Duo, 2.4+ Ghz CPU
* 4 GB DDR2 RAM (upgradeable to 8 GB, if nec.)
* 160+ GB HDD (RAID isn't necessary if single HD)
* max 1000 mbit connection
* 250-500 GB traffic p/m
* 15 IP addresses
* Full root/ SSH access
* IMPERATIVE: Remote access control panel with power control and ability to complete repair and maintenance tasks and OS reinstalls remotely WITHOUT having to contact Tech Support or pay for such services**
* Netherlands company/NL datacenter ONLY
* CentOS 5.3 x86_64 Linux (minimal) installed
* Full virtualization capability
* Unmanaged
* NO hosting control panel
* Upgradeable RAM, B/W, IP addresses, etc. as well as to a newer/larger dedi in first 30-days of contract without paying setup fees
* Full hardware SLA
* Responsive, English-speaking tech support, preferably 24/7** by email or phone and response within several hours
* TOS/Privacy Policies/Legal Policies available in English without the "Dutch only" terms valid caveat
* Server/order details available in English
* Fully itemized invoices available upon request
* Server provisioned and ready-to-use within 24-48 hours after payment clears (must be guaranteed in writing)
* MONTHLY contract (with NO 30-day advanced notice cancellation clause**) and PayPal as payment option

(**Lack of these important features is why we're switching providers.)

Prospective providers should be clear that this server is for our completely legal, US-based businesses that represent high-profile individuals engaged in legal business activities themselves. We will host several websites and blogs that are business-oriented and targeted to them, C-suite decision-makers who contract for our services and their audiences.

Our sites will contain NO adult content (legal or otherwise, whether it's called porn, erotica, or whatever), warez, torrents, copyrighted material for which we don't have permission to post/use, or overtly controversial materials like anti-government, hate speech, etc. We won't be spamming, phishing or doing IRC. We will not market to or represent clients who engage in such activities, even if legal in their jurisdiction.

We are not going to be hosting others' websites and our sites/blogs aren't expected to generate excessively high traffic. We use IP addresses for NS purposes and other purposes for which separate IP addresses are needed. So, we won't need DDoS or similar protection.

Our budget is €125.

Please give us your hosting-provider (only) suggestions. We'd prefer only recommendations of NL-based providers you've used. SERIOUS responses only; due to time constraints, we're forced to ignore any responses that don't adhere to our request for provider recommendations or attempt to debate the merits or our needs.

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I'll try to list some basic needs I got:

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I have a member list of about 30,000 who I email twice a week! These people are opt-in recipients of these emails.

On top of that I'd like to start mining and sending out opt-in requests of about 50-100,000 a month to NEW emails that I don't have direct permission to email.

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I am not very sure whats the business going to be for this website but would want to wait for few months after launching.

So, Please suggest me a cheap Hosting provider who can help me host my code in Python , MySQL database and also allow 100s of emails every day. I would also want to register a domain for my website too. Would everything comes as package?

I should also have 100GB space atleast to be prepared to grow !

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One of the most important parts related to web hosting is the supporting services. So when you purchase a new web hosting account, try to check their supporting services. Try to ask them a few technical questions even you don’t have a problem. It just tests their supporting quality. How do they answer your questions quickly? Ask yourself this question. If they spend a lot of time “two or three days”, it might be poor service. For this situation, my advice is to cancel your account. The most of web hosting companies offer 30 days money back and try another web hosting company.

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I have been doing my homework on windows ASP.NET shared hosting providers and have narrowed down my choice to discountASP & CrystalTech. I am now struggling with making the final decision and would appreciate any thoughts/input/comments/experience that you might have.

My requirements are:
- ASP.NET 2.0
- SQL Server 2005
- SSL Certificate
- Daily backups
- Ability to backup SQL database in real-time
- 20GB Bandwidth
- 100MB Disk Space
- 300MB SQL Disk Space

Site Description: Publish educational material. Users can navigate the site and see articles for free or login and see premium content with subscription. Currently getting 7500 views a day, 1500 visits and 25,000 hits.

Specific items of note:
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- CrystalTech has phone support, discountASP does not
- CrystalTech is $16.95/month, discountASP is $30/month
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