Gigenet Order Delivery
Oct 4, 2009I bought Gigenet.com server.
How long after the server opens
I bought Gigenet.com server.
How long after the server opens
I don't know if you've already experienced this but I really want a server from Kimsufi (from OVH) but I can't go trough their confirmation step where they need to send me a SMS with an activation code. I'm from Canada and althought the support told me it should work I have never received their SMS (and even tried my friends' cellphone numbers)
The support also said that I could choose the "skip verification" step and go trought the process, but when I try this, the process goes back to the SMS verification step with an error message telling me I didn't enter the right code (Since I entered nothing of course)
Has anybody ever had any problem like this? I have a friend who's from France and he said it was lightning fast, so I'm wondering if my only option is to find someone who will activate my account for me in Europe.
i just ordered a new server in Limestonenetworks.
I'll post my experience here about they
I ordered the following server:
[url]
If everything goes all right i'll make sure to give they the best Review i can give to a company!
hours after I ordered, I contact them and they say my payment wasnt recieved.
I checked my email, "Sale transaction has been completed", "Your payment ID xxxxxxxx was successful"
etc.
The payment went through, and they're saying i never paid
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View 11 Replies View RelatedWell I ordered a nocster server about 12 hours ago, received the billing authorisation form (im a new client) and completed that scanned it along with id and utility statement and emailed it back to the auth address etc.
I'm yet to receive an email or anything accepting it and im just a little concerned that it didnt get through due to being a large email with attachements etc.
So my question is...how long does it usually take for billing to approve you and do they send you an email stating as such?? Also how long till server delivery on average?
I know that actual server delivery can take up to 5 days etc, im just interested on the average.
36 Hours ago i placed an order at dynu.com
I paid the company via Paypal right away and havent heard a thing since. I tried to write and call the phonenumbers listet, but no response
Have any of you guys had bad bad experiences with this company?
I signed up for a basic dedicated server (carbon.aeflexmedia.com/69.65.42.26) from Gigenet back in September. It's now almost May, and I've got one simple thing to say about Gigenet - they are incredible.
I had a small issue when first getting the server, where I was supposed to have VPN/KVMoIP access and didn't have it, but a quick phone call to their support team, and a couple of hours later, I had the server setup with VPN and KVMoIP. Aside from that, as well as a few tickets regarding IP/PTR requests, I haven't had to use the support very much, but when I do contact support, replies come typically within 5-10 minutes, sometimes even less.
The network is incredible, definitely the best network in the Midwest, maybe even the US. It's never down, and latency is always low to my location in suburban Chicago, on both DSL and Cable. If there are any issues, their team are always willing to solve the issue.
The server's an Intel Core2Duo E7200, with 2GB of RAM, and a 250GB Hard Drive. The hardware is top notch, and I haven't had any issues with it. The server also has KVMoIP/IPMI, which is accessible through the control panel, as well as through VPN.
as our business is expanding so no we are planning to have 1 More server now and i found gigenet.com
so just wanted to know anyone here using them?
are they high quality provider?
how is their support and services?
As a blog host will you delete a blog without a court decision?, or a rejoinder from the displeased party?
View 8 Replies View RelatedThe onboard NICs on one our machines have become faulty, but due to their being no spare card slots on the server - a USB NIC has been used as a replacement.
This was fine, until the machine had to be reset - and on reboot MS SQL and Merak both failed - the reason being they load up *before* the USB driver kicks in for the nic (MS SQL for example tries to start, cannot listen on the IP then fails - Merak loads up, but doesn't bind -- even after the card comes up).
So my question is, is there a way to make the USB drivers load up first, or somehow put a delay on MS SQL and Merak?
MYSQL doesn't seem to be affected .... but that could just be fluke...
Some of our clients have alot of webspaces (resellers that migrated from Expand) and having to order the list of webspaces each time they want to move to another domain is causing them some hassle. Is there a way to set the webspaces to order by name by default?
View 2 Replies View Relatedwhat's your opinon for gigenet.com ?
View 11 Replies View RelatedI've never written a review before neither have i really remained active on these forums, but i'd like to give you my small updated review of Gigenet if it would help.
I can honestly say i've only been with these for a week at the most thus going to give a monthly update on my hosting experience with Gigenet. If you don't fancy reading through this whole post then let me make it quick for you, i've purchased a dedicated server from them and they're fantastic - i would highly recommend them to anyone. But if you fancy reading through my so called detailed review then feel free to read on.
The Setup
-----------
I ordered at about 10pm GMT (what time this is in the US i do not know) but i woke up the following morning with all the details i needed to start working on the dedicated server. The time was 23:23:51 when i receieved details for the server so the setup was a little under 1 hour and a half. I'll let you discuss the setup time, but i thought it was fantastic.
The Support
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I'm very new to the web hosting industry (i've had experience with resellers before) so i've required a lot of help from their sales and support - which i can happily say has been the best experience i've had from a company such as theirselves before. They've been able to reply to all my support tickets within 5 minutes and i've started about 5 different tickets on numerous occasions requiring help, they gave a prompt reply with everything i needed to know.
The Staff
------------
Brilliant support staff and very helpful, just what you'd want to pay for. The staff make sure you're happy with the support they have given you, fantastic support usually very detailed helpful responses. Just like to say a personal thanks to each staff member for being polite and helpful with all my requests. Not forgetting the sales staff either, Brandon Hale - very helpful guy, i'm sure the others are as well.
The Pricing
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I'm assuming it's not the lowest pricing in the world, it's always possible to find better deals elsewhere but i would seriously pay more for the service Gigenet has to offer, it's well worth it. If the service they have provided so far is going to continue which i'm sure it will, then i'm going to be using these guys for years to come.
The Uptime
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It's just what you'd expect for a weeks of hosting really, 100%. But the service they run is definately professional so i can't see any problems persisting, but i'll update you all with this information as time passes. I've not met any other problems as of yet either, but again i'll update you on my progress.
Again, i can't emphasise enough how happy i am to be a customer of Gignet's and i'm going to be a customer for a while to come. I hope this small review has been of any help to anyone currently researching Gigenet. I also really apreciate the fantastic service Gigenet has currently provided, so i thought i'd show some apreciation and post a review for them.
i have been with softlayer more than 3 yeres now iam looking to new data center and new server hosting any of this 2 company is good ?
View 14 Replies View RelatedWe have servers in many DC's FDC, Singlehop, DedicatedNOW, ThePlanet, but no one set up our servers faster than Gigenet. I placed the order and 2 hours later I get my server login details and all the plugins I needed were also installed. I also read on their website that 95% of the servers get deployed within 2 hours which is great! I have contacted support 2 times and they replied quickly and they did exactly what I asked for. So far so good and will update everyone in a couple of months on how everything goes.
View 14 Replies View Relatedi've been trying to contact Gigenet Sales for over 24hours via email and live chat, but no reply from both email & live chat.
is gigenet reliable?
i've seen many great review about Gigenet but why can't they reply my sales inquiry?
if someone who has used both the providers could help me decide between the two.
I need an unmanaged server and location for both is fine for me.
Our website, hosted in Canada, came under DDOS attack 4 days ago and our IP immediately got null routed. I understand this action.
As Gigenet is reputed for being good there, I contacted them, among other suppliers of remote protection.
A first chat with Derek at Gigenet.com was pretty good, despite I got disconnected a few times due to my internet connection problems. Derek quickly supplied a test IP, and I sent the website there. Unfortunately (!) the attack had stopped and he could not see anything. Then I got disconnected and could not connect again before the morning
In the morning I sent an email to Derek as he was not online, asking him some details about the setup, especially technical modifications we would have to make to our scripts.
I had to wait TWO days to get a reply, more than short. I emailed him again.
I connected again yesterday on Gigenet, could catch Derek 2 minutes, he said "I reply to your email quickly". I told him we are waiting his reply to subscribe to their proxyshield protection.
After 2 hours wait, I went to the gigenet chat again and John Lee helped me a lot, replying to my questions, but the last one "must be replied by Derek", he said. Concerning the price and concrete setup. He told me that Derek will reply immediately after his conference.
I went to bed as I am in another TZ, thinking that I will get his email during the night.
Morning; NO email. And now the chat is closed until Monday. So I sent an email to "sales", asking in short if gigenet is a serious company or what. FOUR DAYS offline due to attacks!
Mister Ameen Pishdadi kindly replied me right now "We are not interested in working on this project with you as you are not being attacked on the demo account we gave you.
When you have a real attack please contact us."
What is this crap? As soon as we are attacked we are null routed and I promised my hosting company we won't connect the site again without protection!
And gigenet does not sell their program (at $1300 by month, first level!) as a PREVENTIVE action?
I am more than disappointed by this so called "good company". If somebody could tell me an email of a HIGH executive, thank you. Writing to "sales@gigenet.com" will probably be without result.
how TB10 is VS Gigenet? I have Gigenet as my host and for DDOS protection. Due to the sluggish times, I've been hit hard on my primary income earning sites. Since I am paying Gigenet for both hosting and DDOS protection, my costs have gone up quite a bit. I was thinking of moving my two servers over to TB10. It would considerably save me a nice some of money. I only have one question. Is TB10's service (hosting and DDOS protection) as good as Gigenet?
Its mainly a pricing issue. I'd cut around 1500 a month in hosting costs.
Im currently hosted with Staminus, I left dedicatednow in the past because of the way they handled the ddos attacks, if they were too big they would just give up very easily.
Thats not something I was ok with. Im wondering now if maybe things have changed or where I should go? I am currently with Staminus but they are too over priced for me. I want to move to a nice 8 core somewhere else that I don't have to tack on hundreds more just to stay online.
Does anyone know of a reseller (as gigenet doesn't sell them directly AFAIK) of VPSs at the gigenet datacenter?
I need a new VPS for a new project and I'm looking at one located in the midwest and Chicago seems a perfect location. My project isn't big enough to require a dedi, but I was hoping to find a vps company who has nodes at gigenet.
Both are great companies which causes me to have a hard time deciding which to choose..10TB
-Resold servers from SoftLayer, which is a plus
-SoftLayer offers small to mid range DDoS protection if I am not wrong
-Cost efficient
-Reputable
-And many more..Gigenet
-Cost efficient
-Owns their own datacenter
-Offers a wide range of products and add-ons for a low cost/minimum cost
-Solid SLA
-Reputable
-And many more..
I am also considering going for both, but I still need one of them for a start..
Personally I like 10TB more, for no particular reason, just liking it, but I can't resist what Gigenet offers too.. I wish to go for both too..
I've decided to move from LSN (review coming soon) to a new home, but I'm not quite sure where to put them. (To avoid any confusion from the title: My babies are my websites, not servers if someone would mistake this thread for being a co-lo ).
I've looked at choopa and gigenet as they have gotten good reviews and when looking at the outage reports forum here they don't seem to have had many reports.
For some reason my gut feeling says "go with Gigenet", considering all reviews I've read about them has been extremely good, not to mention the uptime they've had. I'm not sure how accurate these statistics are, so please correct me if wrong.
[url]
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The things that makes me worried about choopa are:
* 12 Months contract
* "The May Incident" of Choopa from the link above. 833 minutes of downtime?? But an average uptime of 99.94% over 1114 days seems very good considering whatever happened in May 2008 killed the statistics.
* Haven't heard much about the company and google wasn't very helpful finding reviews. Seen gigenet here and there and heard great things about their ProxyShield. Hey, even WHT use it.
The only falling point I can see on Gigenet is the price. I'd have to pay $1,471 compared to $798 with the newest offer from Choopa ($673 more a month, $8076 more a year). The 100Mbit unlimited is $1000 compared to Choopas $500. If I'd want to upgrade in the future, I could get almost four servers at Choopa for the price of two at Gigenet.
Does any of you think $673 extra pr month with Gigenet is justified? Would the service be _that_ much better?
ordered at 5/28/2008
No response yet
I am posting this to tell my experience with UKeasily. I ordered a dedicated server from UKeasily on 8th March.
I did a research on WHT and chatted with their live help. Everything seems great. A tracert to their test IP also shows their server in good location and returned good net stats for me.
However, everything changed after I putting down my orders and paid the money. 8th March is a saturday and I do not expect them to act on week end. I phoned them on monday 10th March and got firm words from them that my order was received and the server will be ready in 48 hours. I was happy to hear it.
Then the bad news come. The dedicated server is not ready on 13th March. I waited for another day to call UKeasily. But only to find out that the UKeasily's telephone numbers are either no longer in use or go to answering machine. UKeasily's live chat has been offline for 5 days. Messages left out on their support system was not answered.
I did receive an email from google checkout telling me that UKeasily informed them the server order was shipped. I myself then checked my email box but found nothing. Called UKeasily again, still the answering machine.
I am running dedicated servers on UK2, OVH and Godaddy. Those companies may have slower server installation time but with good level of support. The level of service received from UKeasily is disappointing.
Beware if you were about to buy from UKeasily as of now. A server company that has the live chat offline for more than 5 consecutuve days and not answering even sales calls may not provide enough technical support while you need it. If you check their website, their live chat is still offline and sales number still goes to answering machine.
Does the iptables service need to be running in order for APF to function? If so, can APF act like it is running, when the iptables service is not running, thus giving you a false sense of security?
View 14 Replies View RelatedHere is my GigeNet review. I am about 8 months with them and I thought I own them one review.
I applied for managed dedicated server and in few hours I got message that my server is ready. It was windows 2008 data center box with Hyper-V which I use for VPS hosting. Soon after it was setup I had problems with routing my VPS machines to outside world. I got response in 3 minutes with solution . After that I requested support many times, on different issues, like setting up my own BW monitoring for VPS, windows licensing, firewalls, CPanel (I have some Linux VPS too), and each time I got prompt response from their very kind support. I really have feeling they have 3 people working just for me.
Later on I bought another server, requested all kinds of stuff from them like transferring IP blocks from one server to another and changing CPU on live server (with 15 minutes of downtime, I don't know how they did that ), and they were prompt and professional every single time.
In the past I had few horror stories, but finally I found dedicated server company which is almost too good to be true.
I really recommend them to everyone, especially if you can get one of theirs special offers, when they basically give you all above mentioned for the price of unmanaged server.
I had a quick firewall question because I am a little confused on the subject. When I spoke with Gigenet, they told me that their firewalls are "Dedicated" as opposed to Softlayer's firewalls, which are shared. I spoke with Softlayer concerning this and they gave me the long way around it but it sounded like it was a shared firewall.
My question goes out to past or present customers, does anyone know if this is true and if it is, does it really make that much of a difference?
Never ever go for gigenet.com if you want a dedicated server. Here is the story:
I needed a VPN access to their infrastructure and asked to their sales if this is possible with them, because i loved it with softlayer. They said yes. 1 week after i ordered a bargain basement server to see their service quality and so. After i got my server and instructions to login to server and their client portal, i realized that there was no VPN available for me. After a few days of talks with their sales and techs along with a cancelation request, they confirmed to make it available for me.
They opened up a vpn access and a put a nic card on the box. Everything was dealed and was going good. Then i recieved an email from gigenet sales Brandon Hale that they processed my cancelation request and pulled the server offline immidiately (at the begining of the month where i paid for full month) and they cant refund me my money.
Gigenet is an epic fail. Here is a list of reasons:
1) Sales and Techs have lots of communication problems.
2) Sales promise all the things but never make it happen after you order the things.
3) Their infrastructure is very unfriendly. You get like four different passwords for
each interface you get. one for support one for portal one for vpn, etc etc...
4) They cut off the connection immidiately when you place a cancelation. They dont even wait for the remaining days for the month.
my conclusion is, if you really in need of a quality service just go for softlayer.
This post is not a bump up post for Softlayer but SL is the win.
Does anyone here use Gigenet Proxyshield that protects your server from DDOS attacks? They don't list the price on their website here:
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So i'm guessing it's probably expensive. Anyone know how much it costs?
Also, on their order form it asks you for an "ATTACK SIZE". What does this mean and what would you write?