Plesk 12.x / Windows :: Invalid File Size Displayed In Backup Manager Server Repository
Nov 11, 2014
First of all I checked via command line if any software is not installed properly while plesk installation was done on destination server (windows server 2012 R2). All looks fine, please check attached file pleskinstallation.txt
Source plesk version 10.4.4 (windows server 2008)
Destination plesk version 12.0.18 MU#23 built.
We are in testing mode of migrating websites hosted with source plesk version 10.4.4 onto destination server plesk server 12.0.18 having (windows server 2012 R2).
What we did, we restored the backup of Source plesk version 10.4.4 (windows server 2008) to Destination plesk version 12.0.18 MU#23 built.
Now the problem is that backup which we restored on Destination plesk version 12.0.18 MU#23 was of 68 GB and now when we setup the backup on Destination plesk version 12.0.18 MU#23 and when backup completes successfully it show us wrong backup size up to 16 GB.
We have requested several times to plesk support has to check the entire new plesk version in terms of all feature (like taking backup, restoring, plesk installation etc) while releasing new version, If they have noticed bug than plesk support should not release new version or micro update until they are sure.
I would request them again to check backup size bug along with other bugs.
1. "Stats crashing and not updating stats"
2. installing "Spam assassin" on Plesk 12.0.18 on windows server 2012 r2 and we are getting error:
Error: Unable to set Plesk SpamAssassin 3.3.2 as the default Spam Filter: defpackagemng failed: Execute spammng.exe --check failed with error code 1: Unable generate the unique file name by template D:Program Files (x86)ParallelsPleskAdditionalPerlsiteetcmailspamassassinlocal.cf[*].bak: directory D:Program Files (x86)ParallelsPleskAdditionalPerlsiteetcmailspamassassin does not exist.
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May 27, 2015
I lately decide to change my server provided and I decided to go for pre-installed Plesk12 service , plesk installed with os installation and in the beginning was looking ok , till I faced two problems .
The first problem I found is on Backup manager , I set a daily backup with maximum of 5 but every day I receive the error :The backup backup_website.com_info_1505272137.xml and backup_website.com_info_1505262137.xml was not created , I check the current backup task and the two task shows fails.(picture attached)
The second problem I found It may be related , is concerning the File permission , the user root and on group root are not able to change any file permission but the user pinco on group root is able to change it as well as the user Pinco on group psacln/psaserv , I updated the plesk12 to latest release to see if maybe was some changes but unfortunately nothing
Not migration for domains and was fresh install for os and plesk12
Plesk version:12.0.18 Update #48
OS: CentOS 6.2 (Final)
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Jun 22, 2014
We have Panel Plesk 11.5.30 in Windows 2008 R2. when you go to File Sharing in all the Subscriptions, appears this error: Internal error: Unable to access File Sharing repository with the system user name "admin": wrong username or password
This happen since we do the update to the new version 11.5.30 ...
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Jul 19, 2012
My download button doesn't work in File Manager.
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Feb 1, 2015
Using Plesk 12 with an automated install of Wordpress. Created a site locally using wamp and after some database related issues finally managed to upload the content using a plug in and the content looks fine and largely(!) works.The directory structure is root/httpdocs/wordpress (and I can't change that as a webapp is using it - presumably the Wordpress install).
Following various articles on the net I've deleted the Wordpress skeleton files and index.html file however I'm not entirely sure whether the index.php file should directly be under root or in the httpdocs folder?? - as wherever I put index.php and edit the path accordingly it doesn't display the site.Adding the wordpress folder into the site address ie mysite.com/wordpress displays the content.
Also one article indicated that as I'm using permalinks I need to also copy the .htaccess file but it doesn't display in the Plesk file manager. I know it's a hidden file but I can't see it either when forcing FileZilla to show hidden files.[edit - as it's a windows server, further reading indicates it should be web.config rather than .htaccess (?) but the same comment applies... imh]
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Jun 4, 2014
When I try to unzip my archive on FileManager, I see on logs next message:
psacontentfile.PSAUnZipperException: File 'new/.access.php' extract error ---> psacontentfile.PSAUnZipperException: Libray cannot extract this entry version required (778) ---> ICSharpCode.SharpZipLib.Zip.ZipException: Libraycannot extract this entry version required (778)
at ICSharpCode.SharpZipLib.Zip.ZipInputStream.InitialRead(Byte[] destination, Int32 offset, Int32 count)
[Code] ......
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Jun 4, 2014
How Can I prevent users removing file web.config on FileManager?
I try set attribute read-only, but not effect.
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Sep 11, 2014
After we update to plesk 12. We are not able to access file manager inside plesk.
Its giving this error : check attachment,
Also when we tries to delete a domain we can't its giving this error message : Failed to parse response. Reason: Failed to read data from stream Process output:
It seems some permission issue. I already executed plesk configutor and permission fix tool but the issue remains.
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Nov 4, 2013
I see that, when subscriptions is suspended, backup manager continuous working.
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Jun 6, 2014
I am now fgetting an error while clicking the Backup Manager option in Plesk panel 11.5 in Windows 2008 R2. see the error below:-
===========
Error: 'ascii' codec can't encode character u'xc2' in position 392: ordinal not in range(128)
===========
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Jul 31, 2014
When I click to Backup Manager it gives an error "Error: 'ascii' codec can't decode byte 0xc4 in position 7: ordinal not in range(128)" , now i can't reach backup properties
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Apr 17, 2014
I have this error.
HTML:
<?xml version="1.0" encoding="UTF-8"?>
<!--
For more information on how to configure your ASP.NET application, please visit
http://go.microsoft.com/fwlink/?LinkId=169433
-->
<configuration>
<configSections>
[Code] ....
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Dec 29, 2014
I have 2 identical servers: I'm trying to do backups from server1 to server2 and from server2 to server1.
In every server I setup a subscription just for storing backups.
If I configure Personal FTP Repository from server1 to server1 - the same server - it works (it gives a warning: backup on the same server is not safe).
If I try to configure Personal FTP Repository from server1 to server2 and vice versa, it gives me the following error:
Transport error: unable to list directory: Curl error: FTP: couldn't retrieve (RETR failed) the specified file
If I try to give a different password, it tells that the password is wrong: this means that server1 is able to connect to server2 and the ports are well configured (I hope).
If I connect in active mode from my PC with Filezilla to server1 or server2, same username and password, it works!
I'm not able to configure Personal FTP Repository and to backup to another server.
S.O.: CentOS 6.5 (Final)
Plesk: 12.0.18 Update #30
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Dec 23, 2014
I'm having a problem with Plesk Panel 11.0.9 update #64. All other page running perfect. But when I go to "Backup Manager --> Database Backup Repository --> Upload Backup File" then Plesk Panel show error: Internal Server Error 500.0.
On server, it show detail below: .....
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Oct 22, 2014
I host a number of large sites (20GB+) on my VPS server running Centos6 and Plesk Panel 12. Due to the large sites I don't want to keep multiple backups on the actual server because it would take too much disk space. When I create a backup to the server's repository all is good, but when I click the green arrow to download the backup it takes a long time and then it fails with a timeout error. On some smaller sites it takes a while but eventually downloads the tar.
So my question: Is it possible to access the Server Repository via FTP? How and where would I set this up? Presumably it would be a better way to download these large archive files?
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Feb 10, 2015
I'm build Plesk Panel for Linux and Presence Builder, I don't want my user can upload their website to hosting via File Manager. How can I do it...
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Mar 30, 2015
When i try to restore a domain from Server Repository I am getting this strange error
Internal server error:
ERROR: Call to a member function write() on a non-object (Apache.php:821)
How could I fix it?
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May 2, 2013
I have daily backups for all accounts setup on our Plesk 11 server and was wondering how I would go about restoring a single database from the backup manager? I could restore the entire zip file, but that would make a mess of any other databases which of course isn't optimal. I see if I download a client's zip file that within the zip_file/databases/db_name there is another zip file which contains a tmp file which for a MySQL database it looks fairly standard, for MSSQL it looks to be in their format but is this what's really necessary? Can I even use those tmp files to restore manually through the Backup Manager -> Database Backup Repository? Why isn't there a simple way for a client to restore a database with the existing backups?
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Jun 27, 2014
Since updating to plesk 12, we haven't been able to back up the server; even tough sites are backed up individually - apparently backups are ok, haven't had the need to try them.
The troubling domain is a huge joomla site which was backed up w/o trouble through previous versions of plesk 9, 10 and 11.
This is the error message at the server's backup admin:
ERROR: (server object 'server') Runtime error: The check dump failed with code '1'. The dump can contain invalid data! at /usr/local/psa/admin/bin/plesk_agent_manager line 1022.
ERROR: (server object 'server') The dump have been invalidated by check-dump operation
WARNING: (hosting object 'domain.com') Encoding::encode: source UTF-8 encoding declared, but invalid UTF-8 sequence occurred. Falling back to ISO-8859-1
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Jan 17, 2015
Adding simple subdomain in plesk panel hosted on windows 2012, but browsing the subdomain returning:
This page can’t be displayed....
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Dec 2, 2014
I have a Plesk 11.5 server that someone made changes to in IIS to allow web site users to turn the sending of detailed error messages on and off from a web.config file. Unfortunately now none of the sites will send detailed error messages to the browser no matter what is done. The person that made the changes to IIS did not document them properly and cannot tell me what exactly they changed. None of the obvious settings have made an effect on the problem.
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May 17, 2015
I have multiple backups stored under server repository (subscriptions --> <domainname> --> website and domains --> backup manager).
The physical files are located at: /var/lib/psa/dumps/clients/904279/domains/<domainname>/
When I click the green arrow to download these files to a local computer (see attached image) I get a new page with title "Download the backup file". On this page I have the option to set a password on the downloaded file, but no matter what I do (password or no password) the file is not downloaded to my local PC. I don't get a pop-up box with the option to save the file. Just nothing happens ...
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Feb 8, 2015
I am having issues with the plesk backup manager. I set up my personal FTP personal repository in tools & settings, then backup manager. My ftp is secure with a specific port. here are my options:
FTP server hostname or IP: myipaddress":"port without quotes. Directory for backup files storage: complete also used /complete. Both correct username and password
Use passive mode checked
Use FTPS checked
Use password protection checked
Here is my scenario:
Personal FTP repository backups are set up with:
Create a multivolume backup
Volume size: 2047
Store backup in: Personal FTP Repository
max number of backups: 1
For some reason when I manually backed up the server with server repository, my storage went from 14gb to 6gb.. I have zero backups in both server repository and personal FTP repository because I deleted them. Now its stuck at 6gb, which seems that the backup is stored somewhere in the system and is not deleted.Where can I find this backup? I am using CentOS.
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Sep 17, 2014
I have a 6GB backup file created with another Plesk Backup Manager, now I trying to upload this backup file to my Plesk Backup Manager but after upload 3% I am getting "413 Request Entity Too Large" error, I tried with disable NGINX but still getting this error.
how can I resolve this error or is their any other way to upload my file on backup manager?
I see that Backup Manager have a file size restriction of 2GB how can I increase this?
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Feb 11, 2015
I have an Ubuntu 14.04 LTS 64 bit virtual private server with Plesk 12. The server is hired from a hosting provider. The server is used to run the Odoo ERP application (using postgres database).
The Odoo application is running fine and now I want to create a backup of the application using Plesks Backup manager.
I choose configurations and content option in the backup manager but the created backup is only 200kb.
I think the problem is the location where the Odoo application is installed is not included in the backup. I made a tar backup from the server and extracted it on my pc. It seems that the main parts of the Odoo application are in the var, opt, etc and usr directories (not in a domain but under root).
Installing the application in a domain would solve the Plesk backup issue I think but the installation script of Odoo puts Odoo in var, opt, etc and usr directories even if I put the install script in the directory of a created domain. Since the manual Odoo installation is complicated I am very happy to use the script.
My questions are:
1. Is it possible to include the directories var, opt, etc and usr in the Plesk backup and how and where do I do that?
2. Can I restore such a backup without no problem in Plesk?
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Sep 16, 2013
I restored Plesk Panel from web-gui up to 11 hours, is it normal?I have more that 300 accounts.
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Oct 24, 2014
Beginning with today, all Backups to FTP repository failed. Even updates being started manually fail.
FTP Space is not full, there are still app. 400GB free space left.
I was also able to do a ftp upload on terminal using ftp client.
Server is accessible, credentials are right, but backup fails.
Why backup stops working after having done login.
This are the last few lines of the current psadump.log (removed server url and username):
[2014-10-24 13:38:46.754|17907] INFO: Repository 'ftps://[XXX]//as/': Initializing...
[2014-10-24 13:38:46.754|17907] INFO: Transport: Get repository transport ftps://[XXX]//as/
[2014-10-24 13:38:46.754|17907] INFO: Transport: Init credentials for user '[XXX]'
[2014-10-24 13:38:46.756|17907] INFO: Repository 'ftps://[XXX]//as/': Initialized
[2014-10-24 13:38:46.758|17907] INFO: pmm-ras finished. Exit code: 1
==============================
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Jun 27, 2014
After starting back up in plesk 11.5 I get this error after some time...
Code:
Runtime error: Export dump to FTP failed at /usr/local/psa/admin/bin/plesk_agent_manager line 727.
at /usr/local/psa/admin/bin/plesk_agent_manager line 727
main::perform('verbose', 4, 'owner-type', 'server', 'split-size', undef, 'session-path', '/usr/local/psa/PMM/sessions/2014-06-27-025357.825', 'description', ...) called at /usr/local/psa/admin/bin/plesk_agent_manager line 1319
[Code] ....
The backup was stored in Server Repository and was also uploaded to ftp....
Backup file size in server repository : 169 MB
In personal repository showed in plesk :169 MB
File size shown in FTP in backup server : 169.08MB
Then why does the error occur ?
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Sep 18, 2014
The Problem:
I'm trying to set up an automatic backup to an ftp server using ftps (as configured in the personal ftp repository).
Copying the files fails however.
The things I checked:
The Plesk management website can't show the target folder's contents.
The only error I get is Error-Code "1".
The ftp server (a synology NAS) logs the ftp access: Credentials are correct, session is terminated after transferring 0 Bytes.
Each failed backup leaves a 0-Byte .tar file on the Backup folder.
If I disable ftps and go with plain ftp, everything works just fine.
Our previous generation Plesks (v11 and lower) can utilize ftps for backup (to the same ftp server) without a hitch.
Additional considerations:
Since the WebServer is on a hosted machine and file transfer has to be done across the internet, unsecured transport is not an option.
I have virtually zero Linux experience
[System Information]
Plesk Version: 12.0.8 Update #18
Operating System: Ubuntu 12.04.5 LTS
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