Plesk 12.x / Linux :: Server Backup - UTF-8 Encoding Declared / Invalid Sequence Occurred
Jun 27, 2014
Since updating to plesk 12, we haven't been able to back up the server; even tough sites are backed up individually - apparently backups are ok, haven't had the need to try them.
The troubling domain is a huge joomla site which was backed up w/o trouble through previous versions of plesk 9, 10 and 11.
This is the error message at the server's backup admin:
ERROR: (server object 'server') Runtime error: The check dump failed with code '1'. The dump can contain invalid data! at /usr/local/psa/admin/bin/plesk_agent_manager line 1022.
ERROR: (server object 'server') The dump have been invalidated by check-dump operation
WARNING: (hosting object 'domain.com') Encoding::encode: source UTF-8 encoding declared, but invalid UTF-8 sequence occurred. Falling back to ISO-8859-1
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Jul 7, 2014
I have the last update (#6) but i have this message when i try to make a backup.
Error:
Runtime error: The check dump failed with code '1'. The dump can contain invalid data! at /opt/psa/admin/bin/plesk_agent_manager line 1022.
Error:
The dump have been invalidated by check-dump operation
What is this?
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Nov 11, 2014
First of all I checked via command line if any software is not installed properly while plesk installation was done on destination server (windows server 2012 R2). All looks fine, please check attached file pleskinstallation.txt
Source plesk version 10.4.4 (windows server 2008)
Destination plesk version 12.0.18 MU#23 built.
We are in testing mode of migrating websites hosted with source plesk version 10.4.4 onto destination server plesk server 12.0.18 having (windows server 2012 R2).
What we did, we restored the backup of Source plesk version 10.4.4 (windows server 2008) to Destination plesk version 12.0.18 MU#23 built.
Now the problem is that backup which we restored on Destination plesk version 12.0.18 MU#23 was of 68 GB and now when we setup the backup on Destination plesk version 12.0.18 MU#23 and when backup completes successfully it show us wrong backup size up to 16 GB.
We have requested several times to plesk support has to check the entire new plesk version in terms of all feature (like taking backup, restoring, plesk installation etc) while releasing new version, If they have noticed bug than plesk support should not release new version or micro update until they are sure.
I would request them again to check backup size bug along with other bugs.
1. "Stats crashing and not updating stats"
2. installing "Spam assassin" on Plesk 12.0.18 on windows server 2012 r2 and we are getting error:
Error: Unable to set Plesk SpamAssassin 3.3.2 as the default Spam Filter: defpackagemng failed: Execute spammng.exe --check failed with error code 1: Unable generate the unique file name by template D:Program Files (x86)ParallelsPleskAdditionalPerlsiteetcmailspamassassinlocal.cf[*].bak: directory D:Program Files (x86)ParallelsPleskAdditionalPerlsiteetcmailspamassassin does not exist.
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Aug 14, 2014
We get a lot of warning for one and the same domain during backups:
Code:
Warning: hosting "domain.com"
Encoding::encode: source UTF-8 encoding declared, but invalid UTF-8 sequence occured. Falling back to ISO-8859-1
How may we solve it?
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Apr 17, 2014
I have this error.
HTML:
<?xml version="1.0" encoding="UTF-8"?>
<!--
For more information on how to configure your ASP.NET application, please visit
http://go.microsoft.com/fwlink/?LinkId=169433
-->
<configuration>
<configSections>
[Code] ....
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Jul 25, 2014
After upgrading from 9.5 to 11.5.30 update #47 (CentOS 5.8 (Final) 32bit) i'm getting error when trying to add an email box:
Internal error: SQLSTATE[HY093]: Invalid parameter number: no parameters were bound MessageSQLSTATE[HY093]: Invalid parameter number: no parameters were bound
File Pdo.php
Line234
TypeZend_Db_Statement_Exception
mysql request "select objectId from Configurations where status='error';" gives nothing.
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Jun 16, 2014
there are many online tools to check the health of our servers, domains, smtp services, etc.
this came to my attention a long time ago, but it is now that i actually want to try and fix this stuff.
dnsmydomain.tld SOA Serial Number Format is Invalid
dnsmydomain.tld SOA Expire Value out of recommended rangeClick to expand...
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May 16, 2014
"Unable to set the certificate: Invalid certificate format." when i enter my key..
How can i fix this problem?
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Apr 15, 2015
I have following Warning when creating a new Domain inside a Subscriptions:
I found this Article: [URL] .....
But in my case this does not solve the Problem.
1> All permissions are right.
2> When I type command '/usr/local/psa/bin/repair --restore-vhosts-permissions' i get the answer 'Directory permissions were successfully updated.'
3> The Order of Webuser and FTPUser (as described in the article) could also not be the problem, because in my case there is only one user (There is only Webuser and no FTP-User.)
4> When typing '/usr/local/psa/bin/repair --update-vhosts-structure' I get the following error 6 times each:
Code:
[2015-04-15 21:03:30] ERR [util_exec] proc_close() failed
Error: update-vhosts-structure failed: mkdir: cannot create directory `./webroot.kk-bits.com/logs': File exists
ERROR: Cannot relink logs. Target directory '/var/www/vhosts/webroot.kk-bits.com/logs' is in invalid state.
Unable to update the structure of the home directory: an unexpected error has occurred.
update-vhosts-structure failed: mkdir: cannot create directory `./webroot.kk-bits.com/logs': File exists
ERROR: Cannot relink logs. Target directory '/var/www/vhosts/webroot.kk-bits.com/logs' is in invalid state.
To get the error 6 times seems to mean, that i have this problem with 6 Domain.
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May 24, 2014
I recently opened a new plesk account on another server and need to restore a backup from a previous server. Both plesk 11.5.
How can I do this ?
I don't have ssh or other access.
Can I just copy the guid ID off the new server and overwrite the extracted backup files?
Only issue I have with that is that a can't redo the XML file required for uploading backups to restore...
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Jun 4, 2014
I recently started getting errors when attempting to backup our web server.
Code:
Warning: mysql "db_xxx_0"
Failed to pack files webxx-fullbackup_db_xxx_0_1_1406050308 in /mnt/backup/location [ 412107659264 bytes free of 541129271296 bytes total on mount point 0]
Warning: mysql "db_xxx_0"
Use of chdir('') or chdir(undef) as chdir() is deprecated at /opt/psa/PMM/agents/shared/Storage/Bundle.pm line 38.
mysqldump: Error 2013: Lost connection to MySQL server during query when dumping table `wp_postmeta` at row: 1357
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Apr 4, 2015
I need to transfer all of my domains to a new server is there an easy solution to avoid manually backing up all the files, databases create new subscriptions,domains etc Also i will have to perform the same task for a local development machine which has already plesk 12 install (debian 7.8)
So in summary Plesk 11.5 (centOs 5.6) => Plesk 12 (debian 7.8)
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Jun 12, 2015
I'm on plesk 12.0.18 and i would like to backup my server config. I have an error Logging::error('Available disk space () is less than required by storage bund...', 'fatal') called at /opt/psa/PMM/agents/shared/Storage/Storage.pm line 523
[URL] ....
the function un cat /usr/local/psa/PMM/agents/shared/HelpFuncs.pm is like that
Code:
sub getMountSpace {
my $mount = shift;
my $df = qx( df -P -k $mount) or die $!;
while ( $df =~ /^(S+)s+(d+)s+(d+)s+(d+)s+(d+\%)s+(S+)$/gm ) {
[Code]...
We've unchecked the disk space verification in backup settings with no more results ...
is it a way to launch the function reserveSpace and/or getMountSpace helper in shell ? to see the returned value ?
or can i launch /usr/local/psa/bin/pleskbackup server -c comand line to backup only the config ?
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Mar 18, 2015
Is it enough to restore the full server backup via the web interface of Plesk to get everything running fine after a reinstall, or is there something else I should do ? I have all kind of backups (server, domains, customers). My server is running Plesk 12 on Ubuntu 12, and I think I will have Ubuntu 14 on the new installation. My backups are on a server on the same local network than my server.
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Dec 29, 2014
I have 2 identical servers: I'm trying to do backups from server1 to server2 and from server2 to server1.
In every server I setup a subscription just for storing backups.
If I configure Personal FTP Repository from server1 to server1 - the same server - it works (it gives a warning: backup on the same server is not safe).
If I try to configure Personal FTP Repository from server1 to server2 and vice versa, it gives me the following error:
Transport error: unable to list directory: Curl error: FTP: couldn't retrieve (RETR failed) the specified file
If I try to give a different password, it tells that the password is wrong: this means that server1 is able to connect to server2 and the ports are well configured (I hope).
If I connect in active mode from my PC with Filezilla to server1 or server2, same username and password, it works!
I'm not able to configure Personal FTP Repository and to backup to another server.
S.O.: CentOS 6.5 (Final)
Plesk: 12.0.18 Update #30
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Oct 22, 2014
I host a number of large sites (20GB+) on my VPS server running Centos6 and Plesk Panel 12. Due to the large sites I don't want to keep multiple backups on the actual server because it would take too much disk space. When I create a backup to the server's repository all is good, but when I click the green arrow to download the backup it takes a long time and then it fails with a timeout error. On some smaller sites it takes a while but eventually downloads the tar.
So my question: Is it possible to access the Server Repository via FTP? How and where would I set this up? Presumably it would be a better way to download these large archive files?
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Oct 7, 2014
We use Plesk 12 with ubuntu 12.04.5 LTS ......
Plesk 12 does not create backups for Customers.
If we restarts the server, Plesk created again for 2 days backups and then again not. There are no errors present.
The backup should be loaded on a FTP backup server after the Create
This makes Plesk but only if you restarts the server. Otherwise, no backups are created or loaded on the FTP backup server.....
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Feb 25, 2015
Which protocol I should use for performing a backup of important server files and folders. I do make a snapshot but i found that's not enough.
My Centos 6.6 has ProFTPD configuration setup only for webhosts so no root access. I came across SCP, but don't know how to secure that like a Pro. I have also heard about SSHFS for linux.
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Feb 21, 2015
I update the backup of whole server (the file is .xml.tar)
Now how can I restore all my domains, server.configuration and so on?
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Mar 5, 2015
I try to backup server and become error
Code:
# plesk bin pleskbackup server
UNIVERSAL->import is deprecated and will be removed in a future perl at (eval 13) line 3.
UNIVERSAL->import is deprecated and will be removed in a future perl at /usr/local/psa/PMM/agents/shared/IPC/Run.pm line 1060.
UNIVERSAL->import is deprecated and will be removed in a future perl at /usr/local/psa/PMM/agents/shared/IPC/Run/IO.pm line 78.
UNIVERSAL->import is deprecated and will be removed in a future perl at /usr/local/psa/PMM/agents/shared/IPC/Run/Timer.pm line 161.
Runtime error: Could not run make dump with pmmcli[Illegal seek]
Code:
# /usr/local/psa/admin/sbin/pmmcli
Traceback (most recent call last):
File "/usr/local/psa/admin/sbin/pmmcli", line 5, in <module>
import pmmcli
File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 21, in <module>
import pmmcli_session
File "/usr/local/psa/admin/share/pmmcli/pmmcli_session.py", line 15, in <module>
import pmm_migration_handler
File "/usr/local/psa/admin/share/pmmcli/pmm_migration_handler.py", line 16, in <module>
import migration_handler
ImportError: Bad magic number in /usr/local/psa/admin/share/migration-handler/migration_handler.pyc
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Mar 30, 2015
When i try to restore a domain from Server Repository I am getting this strange error
Internal server error:
ERROR: Call to a member function write() on a non-object (Apache.php:821)
How could I fix it?
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Mar 19, 2014
I'm trying to upload backup ms sql server file. But the Control panel tells me error: "Error: copy_file failed: filemng cp failed:"
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May 17, 2015
I have multiple backups stored under server repository (subscriptions --> <domainname> --> website and domains --> backup manager).
The physical files are located at: /var/lib/psa/dumps/clients/904279/domains/<domainname>/
When I click the green arrow to download these files to a local computer (see attached image) I get a new page with title "Download the backup file". On this page I have the option to set a password on the downloaded file, but no matter what I do (password or no password) the file is not downloaded to my local PC. I don't get a pop-up box with the option to save the file. Just nothing happens ...
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Aug 15, 2014
I have 2 problems:
Firstly I wonder if there is any possibility to limit the number of cores the plesk backup zipping tool uses? This pigz takes up all my CPU. Is there any way I can reduce the amount of cores it uses because all my websites are down every time a backup takes place for around 3 minutes.
Secondly I get the following in my syslog:
1 baby plesk sendmail[20189]: Error during 'check-quota' handler
I don't know what is wrong. I think it's since the upgrade to Plesk 12. I now have 12.0.18 Update #13.
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Sep 17, 2014
I have a 6GB backup file created with another Plesk Backup Manager, now I trying to upload this backup file to my Plesk Backup Manager but after upload 3% I am getting "413 Request Entity Too Large" error, I tried with disable NGINX but still getting this error.
how can I resolve this error or is their any other way to upload my file on backup manager?
I see that Backup Manager have a file size restriction of 2GB how can I increase this?
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Feb 11, 2015
I have an Ubuntu 14.04 LTS 64 bit virtual private server with Plesk 12. The server is hired from a hosting provider. The server is used to run the Odoo ERP application (using postgres database).
The Odoo application is running fine and now I want to create a backup of the application using Plesks Backup manager.
I choose configurations and content option in the backup manager but the created backup is only 200kb.
I think the problem is the location where the Odoo application is installed is not included in the backup. I made a tar backup from the server and extracted it on my pc. It seems that the main parts of the Odoo application are in the var, opt, etc and usr directories (not in a domain but under root).
Installing the application in a domain would solve the Plesk backup issue I think but the installation script of Odoo puts Odoo in var, opt, etc and usr directories even if I put the install script in the directory of a created domain. Since the manual Odoo installation is complicated I am very happy to use the script.
My questions are:
1. Is it possible to include the directories var, opt, etc and usr in the Plesk backup and how and where do I do that?
2. Can I restore such a backup without no problem in Plesk?
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Mar 7, 2015
OSMicrosoft Windows Server 2012 R2
Plesk version12.0.18 Update #37, last updated at Mar 4, 2015 05:22 AM
Code: An unhandled error occurred. Please see the details below.
file_exists(): open_basedir restriction in effect. File(C:Inetpubvhostsyekia.irhttpdocs/lang/fa/https://github.php) is not within the allowed path(s): (C:Inetpubvhostsyekia.irhttpdocs;WindowsTemp)
C:Inetpubvhostsyekia.irhttpdocsvendorlaravelframeworksrcIlluminateFilesystemFilesystem.php line 20
[URL]
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Sep 16, 2014
I created a backup using the backup manager in plesk panel (~4Gb). When I click the green arrow on the right to download, I get transfered to another page that suggests I should enter a password to protect my backup. No matter if I enter a password or skip this security option, I get back to the backup manager overview, but the download doesn't start. There is no error message. Just nothing happens. I also searched in /opt/psa/admin/logs for an error log, but there is none.
From another thread I read the owner should be psaadm for /var/lib/psa as well as /var/lib/psa/dumps (and files/subfolders), on my server the owner is root for all those. But that thread was for plesk 8.
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