I signed up with siteground yesterday and everything has been perfect. Uptime has been great, and server speeds are alright. Except the only thing I don't like is that it's fairly hard to find the place to submit a ticket, and their interface is a bit confusing.
View 14 RepliesHave you heard the expression "cut off your nose to spite your face?" That's SiteGround.com's customer service in a nutshell.
In March 2008, I wanted to get a new domain and have SiteGround.com host it. I already had two accounts with them. So I got online and began a chat with "Rada" or "Dana" (all bogus names). I signed up for a new domain and extended the others. With the package I ordered I paid $146. During that initial chat, Rada or Dana said that if I signed up for another domain with hosting they would give me $10 off.
Low and behold, I began another chat with Rada and/or Dana the next day. I said I wanted to purchase another domain and mentioned the $10 discount offer I was promised the day before. Suddenly, $10 in the face or ordering a new service for $50 was a big deal to SiteGround.com. They reneged on their offer and refused to give me the $10 discount.
Subsequently, I also had problems logging on with the original order as SiteGround.com naming conventions sometimes prevent users from using the usernames they create. SiteGround.com also created a different password. After 4 hours of chats in which SiteGround.com attempted to upsell everything while you think they are trying to help you went nowhere.
I got the money back from the credit card company but my word of advice is avoid these guys. They will say one thing and do another and they send you lengthy explanations as to why they are "prevented" by their rules from offering $10 discounts for customers who want to purchase services that equal at least $146.
i want to create a community using vbulletin boards, so i would like you please recommend me.. if this hosting is a godd choice, or another hosting that you have had a very good experience
View 4 Replies View RelatedI work for a small services company with a non-server or bandwith intensive that needs a UK based managed VPS with telephone support and excellent levels of support (we are not technical) and great uptime. We aren't that price sensitive, but just don't want to go up to the Rackspace £200 a month type levels of costs. We basically want a Rackspace for VPS's, if you know wnat I mean?
View 3 Replies View RelatedI'm been with HostGator for about 2 years now and I love their service! Its really easy to get in contact with HostGator staff either by Phone, Live Chat, or Ticket they always resolve whatever issue i'm having in a timely manner. I also like calling HostGator and not talking with someone in India who has no knowledge of what I'm trying to get help with and doesn't even know much about that company, I get that enough when I call Dell lol. Anyways, I just wanted to let everyone know that if you are looking for Shared, Reseller, or Dedicated web hosting then choose HostGator.com .
View 8 Replies View RelatedI need to remind you before you read any of this, I have only been with them (racksrv.com) for half of a month, but within that half of month, I have tested them (racksrv.com) in many, many ways.
I couldn't see many reviews of them (racksrv.com), so thought I would give one. I will keep updating this review as time pass's.
Alright, where to start. Some time ago, I came to them in need of a dedicated server. I would like to first point out their support / sales. To be honest, test them. Send a ticket in, and see how long it takes them to reply. Even on weekends, go for it.
My point is, somehow, they seem to answer all of my tickets, whether they be sales or support, super fast. I literally have not seen them reply later than around 30 minutes, ever. Most times, it was way, way under that.
They must have it synced with their PDA's or something. Well, either way its amazing. I ask questions, regarding anything, and they always come up with an answer for me.
Now onto when my services was setup. I was sort of a special customer. I needed a special deal, something they did not really have listed on their site. I contacted them on the weekend, and got reply's to all my questions.
They told me what they could do for me, when they could set it up, and everything was done correctly. They setup the server when they were supposed to, they installed the right operating system, and on top of that they updated the server for me (only a simple "yum update", but still, never saw that from any host).
Onto the network. It is quite amazing. From North America, the pings are still low. There are no slow downs, and the port you get is dedicated. Yes, dedicated. I know that as a fact, as I have tested it at many different times of the day, and getting 100mbit full was possible every time.
They are a bit expensive yes, but to be honest, its worth it. All in all, so far, they are great.
I know you are IMMEDIATELY thinking, "bah, it's only been half a month, how can you review over that short of a period?!". Simply because I have been with over 30 providers over the years. And I have seen nothing as good as this.
Like I previously said, I will post another review later on or update this one. That is about it.
I wanted to take a minute to throw out a review of a good host I found a few months back. I remember while I was looking for them that I found a ton of "Avoid XYZ host" or "ABC host is terrible," but very few reports of a host that people would suggest TO use.
In any case, I transferred my business domain (www.thecliplady.com) over to MDDHosting (www.mddhosting.com) a few months back and everything has been fantastic. As I recall, my account was setup quickly, and they helped me to transfer from my old server and setup my SSL cert right away. Since then, I have had almost 0 downtime, was always notified of maintenance or issues that might affect my account, and generally everything was quite snappy (pages loaded quickly, etc).
But, the one thing that really blows me away and is truly fantastic about MDDHosting is the support. In my time with them, I have filled 5 support tickets. In the worst case, I waited about 25 minutes for a response. Yesterday, my ticket was responded to in 2 minutes, and completely resolved in 3 minutes (It was a simple issue, but it was nice to not wait to finish deploying my new site).
Here is a screenshot of that last ticket: [url]
To sum it up, I feel very confident in suggesting MDDHosting to anyone who values great support and a stable server. Plus, the prices aren't bad either. Make sure you at least check them out, seriously!
The funny thing about this "yet another" overselling thread is that my host, Siteground.com, is an active over seller, and even though I don't like it, this is now way of life.
The hosting industry has changed in the past few years. In the quest for success, for more clients and more profits, the larger hosting companies have made sure the hosting world has changed, and has changed for the worse (both for customers and companies).
Why did it happened?
Back in 2004/5 hosts used to offer moderate packages containing 1GB of space (a lot) with some traffic. Then, came ego powered web hosts such as Bluehost, came with the answer of the ever important question - "How can we drive more signups our way?" - the answer as simple, genius, and yet destructive - recruit affiliates! Affiliates want money, and money were being offered, a lot of them (65USD per sale I think).
Every miracle lasts for three days - what happened next:
hint: type "web hosting" in google and check out the directories on the top positions
So, people started copying the idea, and recruiting affiliates, and the web hosting directories were born. Now everybody is in the directory, and the highest bidder was on the Number one position, the BEST HOST!, well, the one who pays most...when you are first, there is always someone who is willing to pay more, so the first company outbid the N1 host, then the second outbid the first, so quickly afiliate prices jumped from the 50-70 range a few years ago to the 150-200 bucks per new client today.
That is crazy, you are paying affiliates 2-3 years worth of revenue, just to have the client. But what does this have to do with OVERSELLING? Everything!
Now that you are in the directory, and can't pay more (you will never make any money...), you have to be different than the other companies in the directory. How - invest in new technology? better customer service? money? oops, they were spend already by the marketing department. So, the only thing that you can do is to raize features.
The first company raized the features to 20GB space/200GB Traffic, then the next one came with 50/500, then somebody else came with 300/3000, then companies like ours came and said, ok, if you can offer 300GB of space, sure we can offer 600GB of space And then yahoo came, and did it - "we promise you the world" - unlimited space, unlimited traffic - what a rubbish - there is no such thing as unlimited, unmettered maybe, unlimited - just ask them about their bandwidth cap - they have one, don't they?
If you google the directories on "web hosting" you will note that everybody offers unlimited space/traffic. But how can you be now different now? - of course, invest in technology...oops, no money, sorry. Then again someone came up with the idea to offer to host more domains per one account - and now we are different! Here you can host 5 domains, elsewhere, only one, everybody will signup from us! Aleluia! oops, three days later, everybody was offering unlimited domains, and nothing changed the equilibrium.
You though it was all over, wrong! Then came Sept 2008 around, and the Bluehost ego struck again - what can we do to attract more customers - sure, lets dump the prices - 7.95/mo was now 4.95/mo, surely no one can else can charge 4.95/mo, give unlimited features, domains, and pay 200 bucks per new client. Of course this is true, at least for the first 3 days, then everybody lowered their prices.
The end result: everybody has the same equal share of the market, and everybody is making a lot less profit (if any) than before. On the other side, the customer is now used to shop for the biggest features at the lowest price, without really knowing how to understand difference between a quality service and an affiliate "you pay a lot and don't get anything in return" hosting service.
I've seen in previous threads people to immediately jump and start saying that overselling is bad - that is true and yet not true - it depends whether you are a host or a customer:
Customers:
+ cheaper than before, much cheaper than what it should be
+ features, if you need to use more features, you have a deal
+ competition will drive quality/innovation forward
- 90%+ of all overselling hosts spend their money on advertising, and you get no service at all
I would never buy a hosting from a company that relies exclusively on affiliate marketing - they don't focus on quality, they can't offer reliability (no money for new servers, no money for softwares etc), and the worst off all, they educate the customer with bad habits and of course, drive them away from the hosting business. Up to now, this was not a problem, as even though many people opt out of building and managing personal websites, newcomers compensated. However, recent stats show that the growth of the US hosting users has grown with less than 0.4% over the last 12 months, and with the economic slowdown, more people are opting out each month.
Overselling by itself is not a problem - it is true that most customers would never hit the limits (even though most of the time they are invisible) - hosting overselling is just like any other industry overselling (phone, electricity, airlines etc). There is only one BUT here - even though it is unlikely that most people would consume a large share of resources - can you provide service to those customers who would actually need the features? - I think the answer is yes at least this is true if you are a large host with a lot of infrastructure.
Of course, what will happen if everybody start using all the resources. What will happen if the Chinese stop eating rise and start consuming meat?
Me and my team run the websites grimepedia.co.uk, grimeforum.com, grimestore.com and grimedigital.com.
Up until two weeks ago our grimepedia website was hosted with Siteground. We were hosted for little over a year until we hit problems with their service and bad business practise. We originally paid for a year of hosting which expired 2 months ago now. As we have a dedicated server which our sites are hosted at we decided that we would move our grimepedia site to this server. After 2 weeks of battling with the cpanel restore siteground gave us we were unable to get the grimepedia to work on our server and so decided we would renew back with siteground for another year.
A week after we had renewed with siteground we received an email from them telling us that for the past few months we have been using over our designated resources and that we must upgrade to VPS or dedicated hosting. With this they also told us that we would be removed from our current server until we upgraded. Now annoyed that they had waited for us to renew before telling us this we decided we would try and move to our new server again (expecting that we would be refunded for the time that we wern't being hosted at siteground).
After a week of trying we finally managed to get our grimepedia site working on our dedicated server and so emailed siteground to let them know we had successfully removed our burden from them and that we would appreciate it if their accounts department could now sort out our refund for the hosting time we paid for but never received. Siteground reply was to tell us that as we broke terms and condition by going over our usage and that as it was a renewal we would not be given a refund of any kind. Shocked we replied to make sure that what they were telling us was correct. Sitegrounds final offer was to allow us to continue using our account but that we host another site there in order to use up the time owed. As we have our own dedicated server and siteground are very aware of this I find this a ridiculous offer.
We are now currently in the process of speaking to our bank to have the fund returned and are in contact with trading standards.
We would also like to thank our great hosts at inspire-hosting.co.uk who have worked endlessly to help us get all of our sites up and running on our dedicated server.
When, after months of efforts, I couldn't get my SiteGround.com account to work my last recourse was to contact my credit card company. With the chargeback complete, SiteGround.com cancelled my account and shut down my website in order to retaliate against me. SiteGround.com is a very mean-spirited company who will pursue you with a sick vigor if they don't get their way (something for nothing.)
You're best bet is to not use SiteGround.com services at all.
About a month ago I transferred a live site from a host to siteground as they supported all the functions I needed. I could have transferred the site myself, but to help convince to move to siteground promised me a free no downtime guaranteed transfer (which apparently is company policy) So I let them do it. There was downtime during the transfer but not a big deal I was ok with that But then a few days later my site went down big time. Someone called me to tell me it was down and I didn't have access to a computer so I called siteground. The operator (besides having trouble understanding english) wouldn't even report that my site was down to support!! Finally I get back to the computer and report it myself. Their 15 min or less turned out to be about 45 Then when I ask if I am going to be compensated for the extreme amount of downtime like the promise but I get turned down at every turn the excuse being technically it was downtime because it loaded a blank page STILL downtime in my book since it was siteground's fault I hadn't touched it. To add injury upon insult my site that ran perfectly smooth before has numerous problems. Every time I submitted a ticket they either tried to make it sound like it was my fault (again I hadn't touched it) or gave me the "normally this is a paid service but we made an exception for you" line as if I would need the service if they hadn't messed up the transfer. My overall experience with their service left me disgusted. Not to mention when I cancelled the "guaranteed money back" withholds nearly 4 months worth of the year I paid in advance. I have since transferred the SAME site MYSELF to atechosting and now have had it running for a few days there and had no downtime during transfer or a single problem since.
I will say performance wise they were fine even though their was some 169 on my server.
I'm down to only 2 web hosting plan that I want to join and I wonder if anyone is using any one of them.
It seems siteground has a better plan(more space, traffic bandwidth, other feature) but hostmonster allow ssh access and I think that maybe good for installing our own software.
I also interested to see if anyone uses there free shopping cart software like osCommerce, zencart and cubecart.
Anyone has any trouble with them in PHP5 environment?
I already have accounts at BlueHost and HostGator - quite fine
I must take another hosting service
Do you have good or bad experiences with:
Midphase: http://www.midphase.com
Site5: http://www.site5.com
Siteground: http://www.siteground.com
Lunarpages: http://www.lunarpages.com
HostIcan: http://www.hostican.com
I guess they are overselling. No problem
I need to set up many small websites (mostly affiliate marketing custom landing pages) + many sub-domains
Which one would you recommend?
I am posting here as I did not see any place else to post. I do not think they are window based web hosting. so here it is:
Beware! they say anything to get you to sign up and then you are stuck because there is a $30 cancellation fee plus you have to pay $15 "free" domain that I did not even need!
I went on chat (before purchase and during) and must have asked every which way if unlimited domain meant unlimited website. I even said I wanted to work on a few websites that I already owned domain name for and that is what I would be doing 1st.
apparently their term for websites is "add on". Because I did no use that term, I did not know there was a $15 charge /website per year! I told them that was not what i was told before I signed up. It took me 8 time of asking where was the link explaining this before they finally told me it. I looked all over and could not find this charge in all of their packages and prices. I had to ask again where exactly is this information.
She told me to scroll all the way down to where it says "add on" I asked what is add on? Thats website add on! It does not say web site add on but thats what you are suppose to figure out for your self after you do an extensive search of their website and ask the sale representative who lies to you and tell you can have unlimited websites!
Do not be scammed like I was. fortunately this all took place w/in a 12 hour period so I should be able to cancel on my credit card company. I am sure others have been taken by this deception.
I am back in the hunt for a honest vbullettin and joomla friendly web host provider and allows for at least 10 website on one account and not extra charges for website addition. And will be upfront about any additional charges just to get my site up and running. I been at this for over 2 weeks now. Right back where I started.
I'm coming upto a months service with a2b2 and have to say it's been a pleasure using the services. It might not all be fully automated with a nice gui but the service provides everything I need including stable servers for developing
Support = 5/5
The times i've been required to contact them they have replied fast and dealt with the issues i've had and have been polite and easy to communicate with during pre-sales also.
Network = 5/5
I cannot say i've noticed any downtime with them, I will admit i've not monitored the VS too closely but everytime i've tried and SSH session it's been there ready for use.
Server Speed = 5/5
After being with VPSlink for a few months and getting extremly tired of the slow diskspeeds it's been a dream using my VPS with a2b2. no lagging when typing commands.
I've got one of there £12.50 packages but minus CPanel as I wanted to build my own mailserver.
Service, Reliabilty and Support knock the socks off what VPSlink provide I can't speak highly enough of Rus and his team
I will be moving out of VPSLink this month since i've just finished configuring my development server with a2b2, I'm not going to post the url hosted with a2b2 but will provide it in a pm to a moderator if they require it as it's a dev platform I don't really want the world knowing the url
About a month ago I purchased my first dedicated server from Softlayer. I was originally with BurstNET, but due to some network issues at their datacenter I decided that it was in my best interest to move to a more premium network. Keep in mind that this is a review of Softlayer. It has absolutely nothing to do with my opinions on BurstNET (I actually love BurstNET).
My Review
Before I purchased my dedicated server I spoke with a live chat representative. We went over many things, and I believe we chatted for close to thirty minutes. After making my decision, I ordered the dedicated server. After I ordered the server, the person on the live chat session told me that she would be calling my phone for an order verification. This went very smoothly, it was completed within minutes of ordering.
I believe I waited a few hours for my server to be deployed. I thought it was quite nice that I didn't have to wait a day for it to be ready. That is definitely a plus in my book. After the server was deployed, I explored the Softlayer control panel, which is incredibly useful. I'm glad that I don't have to save my server login details anymore.
Unfortunately, after having my server for nearly a week, I experienced about six hours of downtime. This downtime happened between the hours of 12:00AM and 6:00AM EST. I wasn't really bothered by it (yes, it's downtime, but I know it's not something that happens a lot with Softlayer). I contacted Softlayer about it, and later received 10-15% off my next payment (I'm not sure whether it was 10% or 15%, but it was one of those numbers). I'm honestly not sure what caused the downtime. I think it had something to do with a power failure, but don't quote me on that -- I didn't read up on the outage. Apparently it only affected the servers in the Dallas datacenter, Server Room 4.
Once my server went online I experienced another problem (this time it was my fault). I called the Softlayer support line, and luckily talked to a guy who fixed the problem. I know that Softlayer isn't managed, so this was definitely helpful.
Overall, I'll say that Softlayer has been truly amazing. I love their pricing, their support, and their network. They've got a long-term client.
I order a plan at Manadospace.com in 12.1.2008, they have 12 Day Money Back Guarantee,but when i ask for Money Back,they rufused!
In 12.18.2008,they mail me that I had been to move on new server with new quota for value hosting plan! But they deleted all my files without any back up.
In 1.4.2009,they close my account without any note or mail.I contact them and they tell me that because my main domain doesn't use they host,and it violate their TOS ,so they close my accout and delete my all files.But I can't find any words like "main domain can't use another host" at [url]termofservice.html in 1.5.2009.
now they modify point 11 of there tos,but I have a copy of there tos in 1.5.2009.
my site :[url
After using Pacificrack before we had considered to use them again, however the coverup thread certainly made us think but we decided to give them another go, however Chris Gotzmann was extremely helpful via MSN and we secured an excellent deal on a Core2Quad server.
Sales:
After speaking with Chris via MSN we came to a deal on a Core2Quad Q6600 server. Chris promptly created my client account and generated an invoice, I paid for it and the server was deployed and ready to go 10 hours later, Excellent.
Support:
The support before when we used them was excellent, Support ticket's answered in 10 minutes or less and the support now is still at that level if not better as some of our tickets get answered in under 60 seconds. We have put in several tickets this month and all issues have been resolved in under 10 minutes after getting an inital reply within 1-5 minutes.
Network:
I cannot really fault their network, it provides unbelievably good download speeds to the UK and good ping times, there have been only a couple of very minor hiccups this month but it only affected service for around 1-5 minutes if that.
Overall:
I am extremely happy with Pacificrack, their service is as good as it was before and Chris and the team have been extremely helpful and supportive to me. I cannot really fault their service and I hope to continue using them.
Sales Rating:
8/10, Sometimes took a little bit of time to get a response on email
Support:
10/10, Cant fault it and cant complain at reply times
Network:
9/10, Other than the couple of minor hiccups, no complaints here
I have submitted an IP address/domain to the mods for verification.
It has been one year today that I have had a VPS with JaguarPC. It has been a pleasurable experience.
From day one I received prompt curious service from their sales department and support the few times it was needed.
I was overseas on trip to Bulgaria and Turkey right after setting up my VPS. I messed up something just before I left that caused the VPS to crash while I was away. It was my error - I was out of the country and my assistant who knows little about running a VPS was able to get out an email to me in Bulgaria. I opened a ticket with support and gave them my friends email address so they could work with him and that was all it took.
Support had my system up and running in no time even though I messed up.
The VPS has run perfect since. Just recently my VPS was moved from the Houston Data Center to the Atlanta Center. The migration went great and the new server is outstanding. Fast and very responsive. WHM/Cpanel a resource hog as it is loads almost instantaneously now. Two Dual-Core AMD Opteron(tm) 2210 Processors! The VPS has only 8.3% of memory usage with no disk swapping. SATA drives in RAID 10. My old server was always at 46% which still was good.
Regardless of what you may read here from some grippers - you too can have a good experience at JaguarPC.
Right now you can get 15% off for life on a VPS - if you are looking for a powerful server to have a VPS on the current ones Jag is selling are it! (till Feb 15)
I am no employee of JaguarPC just a happy client who wants to tell the truth about my one year anniversary with the company.
The company has a great forum where a good group of old time customers help other customers with installs or whatever with their hosting needs. Even the resident wacko VIN DSL is a big help when he wants to be
They continue to improve all faucets of the company with new ideas and services -that along with the continuous hiring of an excellent team of sales and service personnel as the company grows make it so that I can look forward to another good year at JaguarPC.
just want to say this forum kicks some serious arse. It helped me out tremendously with a potential scam that I almost got myself caught in this morning. Secondly, since I am on here posting this morning I might as well post up a one year review of Singlehop.com and the dedicated server I am using.
My websites hosted on rig: www.svtsnake.com, www.nsgcenter.com, www.nextlevelhardware.com
My host: SingleHop
My sales rep: Miguel Villegas
My hosting package: Dedicated Server E8400, 2GB ram, 250GB HDD (non raid), Plesk CP with 5 domain license.
My monthly pricing: 189.00 even per month
At the beginning of my term about a year ago I was achieving 2.1 to 3.0 MB/s throughput down and close to 500 KB/s up which is excellent and really incredible for working on SSH Secure Shell for me with uploading and downloading DB files, etc. At this current point in time I have noticed a minor decrease in speed to around 1.5 MB/s download speeds and at nighttime hours around 700K, which is more than ample and still excellent IMO as you will see in this picture: http://nsgcenter.com/dlspeed.jpg
I am very happy with overall throughput of the server at almost all hours. You can check out overall network response time and server DB response by playing around with the vbulletin database I run at svtsnake.com. There is always a huge amount of concurrent users and never any slowdown.
Something else incredible for me with Singlehop so far is network downtime. I can honestly say, since my latest term with them. I was also a customer a few years ago and had a few issues with server downtime that I ceased being a customer with them because of it. However, I was refunded an compensated in a timely matter and everything was taken care of immediately.
However, it seems that as of recently they have improved there infrastructure tremendously because I have NOT been down for 1 second in over 7 months. Even when they schedule downtine, my server has never noticed it. My uptime has been 100% for every single day that I have owned this server on Singlehop.com.
There is one issue that I can say I am very unhappy with, and it is an issue where all partys can be blamed even including myself. I am well aware that there policy states after 3 days of non payment they can shut down server connection. So, I was a customer for seven months when a new single hop account executive named Miguel Villegas joined the team and was my representative. I had changed my cell phone and never updated the file, and at the same time I own multiple businesses and frequently close and open different credit/debit/rewards cards to be used for processing payment. Note that I have never missed a payment with them up until this point. The payment was do on like the 18th of the month or something, and I received the invoice thinking that my credit card on file was automatically going to pay my bill like it always does. But it just so happens that the credit card I had on file with singlehop was stolen at a nightclub in NYC called MansionNYC, and I was pick pocketed. I lost all of my credit cards that night and called up to report all of them stolen. So, obviously I was issued new credit card and I was waiting for them to issue me new cards in the mail and new numbers, which took about 3 to 5 days with most companys. So, here I am 3 days late for payment and I wake up one morning and ALL of my websites are completely shut down. No notification, no warning, just closed and I got an email from Miguel Villegas my account representative explaing that my server was turned off until I remit payment.
I called up Singlehop and I was furiated, yelled almost at the top of my lungs that they simply just shut off a server, after 3 days of payment. Especially in a situation like this and they never even called me up to let me know they were doing this because my cell phone was different on file - which was mis-communication on my part. At this point in time I called up my bank HSBC and got an emergency debit card number to make the payment to Miguel through email and my server was re-activated.
But, 3 days after invoice is due to just cancel someones server or suspend it is definitely not good business policy. I have been a customers for almost a year and the whole incident was a fluke, they didnt have to suspend the server. In my business, we give a customer at least 30 days to pay a bill. But thats not the point, I know there policy states you have 3 days to remit payment or policy account suspension. But I think that is a horrendous policy, especially for emergency situations like I was in. What happens if the owner of a business is dying of an anyeurism in the hospital and is 3 days late with his web payment for his website, does singlehop simply suspend his 16 million hit per month vbulletin forum just because of lack of communication and payment?
I am still a longstanding customer with Singlehop but felt I needed to share that story with everyone. So, yes I am very happy with quality of service, speed of service, tech support, packages offered. But, I am very upset about there payment policy regarding 3 days of lack of payment that just aint right. I really like the attitude and business practices of the execs at the company and they are going to hate me for the negative feedback of my one bad incident with them, but overall Singlehop has my business and will have my business UNTIL either the server is offline every other week, or my DB crashes due to SInglehop issues. LOL Neither I think will be happening anytime soon.
Thanks for reading everyone. If anything, I hope Singlehop reads this and considers modifying there policy regarding server suspension and lack of payment maybe to something more like 10 to 15 days. Not 3 days.
Because i have couple site hosted by both hosting company (DTH=downtownhost and TCH=totalchoicehosting) and have positive experience with them i needed to make decision who will be hoster for my new project.
The problem was by both company and by 99% others that traceroute command is not enabled by default and it is essential for my new project.
After exchanging a couple emails with both companies DTH was winner again because DTH allow on shared hosting traceroute command (in situation that you need it).
Answer from TCH was that only on VPS (semi-dedicated) is traceroute command possible and not on shared envirovment.
I must again praise DTH for the way how they handle with their customers and that they are ready to do everything for their customers. Not wonder that they are one of the greatest hosting company.
I'll keep it short and sweet. I signed up for medialayer on December 23, 2007. Its been more than 6 months and there has been not one unscheduled downtime, the support is phenomenal on the rare occasion I need to use it and its the fastest host I've ever used, dedicated or shared. My sites have been on the front page of Digg, Osnews, Stumbleupon and I've yet to see my hosting so much as shudder. Unbelievably powerful servers. They are accommodating, friendly and brilliant.
No, they don't have terabytes of bandwidth and it doesn't cost $1 per month; but it doesn't get much better than this otherwise.
Hosted sites ticketed to mod team. Keep up the great work, Medialayer.
I hvae been with them for little over a month now, and as long as you be a bit snappy on the chat you can always et your way, there great
you get given a manager for your account, which is a really nice thing to do.
iweb.com
After getting completely fed up with bluehost (my site was so slow!), I recently switched to mddhosting. I had considered other hosts, but luckily, I found this forum before switching -- and I discovered mddhosting here!
I'd highly recommend mddhosting. They took the time to talk to me and answer all my questions before I switched (and I asked a lot of questions!). After I took the plunge, they basically did all the work for me migrating my website. I was shocked! There was one small glitch in the migration as some software wasn't installed on their server that I needed, but they cleared this up in less than an hour after I submitted my support ticket. Since then, its been smooth sailing. My site is really fast -- I've never had to wait for a page to load. I host some videos, so I was a little worried about these, but they are just as fast as the rest of my content. The only other time I've needed support was when I changed SSL certificates, and again, they pretty much handled everything for me.
Great service! I'd highly recommend them.
I have a Server with Centos7 + Plesk 12 and in the service configuration say that the Bind service is not installed, from command line i have install named services and make a manual configuration the first domain, but when I return to the service page in plesk... the problem is the same, the Bind Service is not installed; then the problem is when i want create a new hosting i need to go to the ssh to make the DNS configuration...
View 1 Replies View RelatedGot following Problem: Unable to find service node for web service on domain with id = 0
After a Check from [URL] ....
I tried this: [URL] ....
Result:
+--------------------+--------------+---------------------------------------+------------------------------+------------+
| Domains | Service Type | IpAddressesCollections.ipCollectionId | Current value of ipAddressId | Have to be |
+--------------------+--------------+---------------------------------------+------------------------------+------------+
| XXXXXXXXXXXXX.org | mail | 30 | 0 | 1 |
+--------------------+--------------+---------------------------------------+------------------------------+------------+
Resolution:
mysql -uadmin -p`cat /etc/psa/.psa.shadow` -Dpsa -e 'Update IpAddressesCollections SET ipAddressId = 1 WHERE ipCollectionId = 30'
Result: ERROR 1062 (23000) at line 1: Duplicate entry '30-0' for key 'PRIMARY'
Deleted a domain workspace in Parallels Plesk and now I am getting this error when signing into the panel:Looked at the logs and been trying multiple commands (including the bootstrapper repair etc.)I found the full error from the logs:
[13-Jun-2015 16:35:33 UTC] PleskDBException: Unable to find service node for web service on domain with id=6
file: /usr/local/psa/admin/plib/PhDomain.php
line: 1404
code: 0
trace: #0 /usr/local/psa/admin/plib/Smb/Subscription/Domain.php(490): PhDomain->getWebHostingServiceNode()
[code]....
We are currently using Parallel Plesk 11.0 version and there is one requirement from microsoft provider to add the exact same values in SRV Records.
Priority of Service = 100
Weight of Service = 1
but these values are not available in the dropdownlist. attached are the screenshots.
Clean install on openSUSE 13.1
After deleting a domain, we got the following error which rendered the panel useless.
Internal error: Unable to find service node for web service on domain with id=5
Message Unable to find service node for web service on domain with id=5
File PhDomain.php
Line 1402
Type PleskDBException
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I've been hosted on Hawkhost since last year (exactly as it will be expiring on October) and they have been great. I don't regularly check my own website but everytime I do, it's up and running. They were so good I never even had to contact them (only in the beginning because of site transfer). I even forgot what I was hosted on because the whole year just went by so smoothly.
View 14 Replies View Relatedi would like to tell everybody ,that how much i was satisfied with infrenion.com ,Yesterday i signed up with them as i already they have best support ,i have asked at least 100+ questions and they answered each and every one clearly and helped me in setup of my site in every aspect. I didn't see this much in any of my previous hosts.
View 13 Replies View Related