Plesk Automation :: PPA With Disabled Domains On SmarterMail

Jul 15, 2015

We have migrated from an old Expand/Plesk with SmarterMail setup to PPA with SmarterMail. One issue we've noticed is that with Expand, if we disabled the mail on a domain, in SmarterMail it would rename the domain with a .disabled on the end which prevented issues from other users trying to send to that domain on the same SmarterMail server. In PPA when disabling a domain, it disables the mail on SmarterMail but does not rename the domain.

To try illustrate the issue:

If say outsidemail.com is in PPA for hosting but has email elsewhere and mail is disabled for them in PPA, because it does not rename the domain to outsidemail.com.disabled, anyone on outsidemail.com cannot send to anyone on that SmarterMail server as it wants them to authenticate. Also if someone else on that SmarterMail server tries to send to outsidemail.com it will try and send locally.

There is a work around for the second problem by going into the the outsidemail.com domain on the SmarterMail service and setting it to use MX instead of local, but this still does not allow them to send to anyone else on that server.

We can go in and manually rename the domains in SmarterMail but this is difficult to do for everyone not using the SmarterMail. Is there a way to have PPA rename the domain in SmarterMail like the old Expand/Plesk environment did?

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Plesk Automation :: Sites Getting Disabled

Dec 15, 2014

We are having an issue with websites randomly getting disabled within our PPA system. There doesn't seem to be any reason why they are getting disabled. Our PPA is not tied to a billing system that would make them shut off. Turning them back on works fine but it shouldn't be just shutting them off.

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Oct 31, 2009

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I can access SmarterMail fine at [url]and [url]. SmarterMail is configured through IIS7, its in it's own application pool. Since im on 64bit, Mailservice.exe is configured to run as a 32bit service.

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I thought maybe it didn't like some of the characters I had in the password, and tried simplifying that but it didn't work. So I'm wondering if it is just because Plesk 11.5 won't work with SmarterMail 11.6 yet?

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Jul 5, 2013

I am trying to install Automation, and I keep getting an error after the "Getting SELinux" step, here is a log of the process so far:

Code:
[INFO]: Checking current user privileges...
[INFO]: Checking critical environment requirements...
[INFO]: Determining OS parameters...
[INFO]: Detected OS: CentOS-5-x86_64
[INFO]: Getting SELinux state...
[ERROR]: Unexpected error: ''

[Code] ....

I have tried running the installation on a different server and the same issue came up...

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[LOGTEE]: Error Downloading Packages:
[LOGTEE]:
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Jan 29, 2015

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2. Open the ports in the iptables file.

3. ran the ppa_installer per the instructions on [URL] ....

The ppa_installer log says installed Successfully. However the following occurs:

1. Cannot browse to the url:8443, or any of the other variations (8080, 8880, https/http)

2. Yum installer is now broken (I replicated this twice). Yum will not run at all with the following error:

There was a problem importing one of the Python modules required to run yum. The error leading to this problem was: /usr/lib64/libcurl.so.4: file too short

Please install a package which provides this module, or verify that the module is installed correctly.It's possible that the above module doesn't match the

current version of Python, which is:
2.6.6 (r266:84292, Jan 22 2014, 09:42:36)
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I am now going to try Cent OS 6.4.. will report back.

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Apr 7, 2014

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Jul 9, 2015

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Jul 17, 2015

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JavaScript is either disabled or not available on your browser. You are restricted to the minimal view.

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Plesk 11.x / Linux :: Mailbox Disabled - Email Accepted And Not Bouncing

Jul 4, 2014

I have Plesk 11.5.30 Update #47, Centos OS 6.5 x64, MTA Qmail 1.03

Today I encountered a estrange thing, a disabled mailbox was accepting mail but not bouncing it.

In the panel the "user@tld.com" mailbox is disabled, if a email is sent to that address Qmail accepts it:

Jul 4 17:51:35 mx3 qmail-queue-handlers[27432]: Handlers Filter before-queue for qmail started ...
Jul 4 17:51:36 mx3 qmail-queue-handlers[27432]: from=root@mx3
Jul 4 17:51:36 mx3 qmail-queue-handlers[27432]: to=user@tld.com
Jul 4 17:51:36 mx3 qmail-queue-handlers[27432]: handlers_stderr: SKIP

[Code] ....

No mail is bounced, nothing, the message is not in the mailbox.

Tested in several accounts the result is the same, even in a new created account.

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Here's some screen shots:

[url]

[url]

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May 26, 2015

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When I add the serverroom.net.au domain to PPA, I it fails at the sync task with an error saying that there are no A or AAA records for ns1.serverroom.net.au, even when these records exist in the external DNS. The same error occurs when I try to add the domain as a dns entry and switch to internal...

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Am I still going to have to assign Postfix to my Service Templates in PPA even if we're not planning on using it for mailboxes?

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