Plesk 12.x / Linux :: Backup Fails During Dump?
Feb 2, 2015
After successful creation of a full backup, pmm-ras hangs forever (100% CPU) while trying to export the dump to FTP. I have two identical Plesk 12.0.18 installations and this happens only on one of them.
I see the following in /opt/psa/PMM/sessions/*/.stderr:
Use of uninitialized value in numeric eq (==) at /opt/psa/admin/bin/plesk_agent_manager line 827.
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Dec 12, 2014
On our Centos 6.5 Vps with Plesk 12.0.18 the scheduled backup to a personal repository ftp fails every time with this error:
ERROR: () Unable to rotate dump: The dump rotation is failed with code '126' at /usr/local/psa/admin/bin/plesk_agent_manager line 1041.
ERROR: () Can't upload file 'clients/vorrei-cloud/domains/vorrei.org/backup_vorrei.org_info_1412130307.xml' to ftp. Error code: 1
On the target server there are nothing.
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Oct 24, 2014
Beginning with today, all Backups to FTP repository failed. Even updates being started manually fail.
FTP Space is not full, there are still app. 400GB free space left.
I was also able to do a ftp upload on terminal using ftp client.
Server is accessible, credentials are right, but backup fails.
Why backup stops working after having done login.
This are the last few lines of the current psadump.log (removed server url and username):
[2014-10-24 13:38:46.754|17907] INFO: Repository 'ftps://[XXX]//as/': Initializing...
[2014-10-24 13:38:46.754|17907] INFO: Transport: Get repository transport ftps://[XXX]//as/
[2014-10-24 13:38:46.754|17907] INFO: Transport: Init credentials for user '[XXX]'
[2014-10-24 13:38:46.756|17907] INFO: Repository 'ftps://[XXX]//as/': Initialized
[2014-10-24 13:38:46.758|17907] INFO: pmm-ras finished. Exit code: 1
==============================
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Jul 7, 2014
I have the last update (#6) but i have this message when i try to make a backup.
Error:
Runtime error: The check dump failed with code '1'. The dump can contain invalid data! at /opt/psa/admin/bin/plesk_agent_manager line 1022.
Error:
The dump have been invalidated by check-dump operation
What is this?
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Jun 20, 2014
All domains were offline this morning. Plesk showed the following error message. It seems we are beta testing the software. I am on Suse 13.1, clean install.
Unable to rotate dump: The dump rotation is failed with code '1' at /usr/local/psa/admin/bin/plesk_agent_manager line 1041.
Warning: domain "abc.com"
The domain 'abc.com' may be inaccessible after backup. Please, resume it manually!
Warning: domain "abc.com"
Cannot resume domain 'abc.com' (ErrorCode: 255, STDOUT [Error:].
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Jun 20, 2014
Ii got the following error during automatic Backup:
Unable to rotate dump: The dump rotation is failed with code '1' at /opt/psa/admin/bin/plesk_agent_manager line 1041.
I used Plesk Version 12.0.18. The Backup is created, but i following this error Message.
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Mar 5, 2015
I try to backup server and become error
Code:
# plesk bin pleskbackup server
UNIVERSAL->import is deprecated and will be removed in a future perl at (eval 13) line 3.
UNIVERSAL->import is deprecated and will be removed in a future perl at /usr/local/psa/PMM/agents/shared/IPC/Run.pm line 1060.
UNIVERSAL->import is deprecated and will be removed in a future perl at /usr/local/psa/PMM/agents/shared/IPC/Run/IO.pm line 78.
UNIVERSAL->import is deprecated and will be removed in a future perl at /usr/local/psa/PMM/agents/shared/IPC/Run/Timer.pm line 161.
Runtime error: Could not run make dump with pmmcli[Illegal seek]
Code:
# /usr/local/psa/admin/sbin/pmmcli
Traceback (most recent call last):
File "/usr/local/psa/admin/sbin/pmmcli", line 5, in <module>
import pmmcli
File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 21, in <module>
import pmmcli_session
File "/usr/local/psa/admin/share/pmmcli/pmmcli_session.py", line 15, in <module>
import pmm_migration_handler
File "/usr/local/psa/admin/share/pmmcli/pmm_migration_handler.py", line 16, in <module>
import migration_handler
ImportError: Bad magic number in /usr/local/psa/admin/share/migration-handler/migration_handler.pyc
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Feb 4, 2015
I have enabled the backup rotation of some websites to my "Personal FTP Repository", the problem is that Plesk is unable to do it due this error:
Code:
Unable to rotate dump: The dump rotation is failed with code '121' at /usr/local/psa/admin/bin/plesk_agent_manager line 1041.
I read here [URL] .... that it should be solved but I have the version 12.0.18 Update #33, why does it persist?
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Apr 3, 2015
I have a new installation of Plesk 12.0.18 on CentOS 6.6.This is the text from the server information page in Plesk:
Parallels Plesk v12.0.18_build1200140606.15 os_CentOS 6
CentOS 6.6 (Final)
I am not able to take backups of the content of the server. This is the error I get:
Error:
Runtime error: The check dump failed with code '1'. The dump can contain invalid data! at /usr/local/psa/admin/bin/plesk_agent_manager line 1022.
Error:
The dump have been invalidated by check-dump operation
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Jun 3, 2015
I am having trouble with backing up a wordpress multisite.. When backup is on i am getting this error:
Not all the data was backed up into /var/lib/psa/dumps/domains/<domain>/databases/<db_name> successfully. mysqldump: Got error: 1016: Can't open file: './<db_name>/<some_table>.frm' (errno: 24) when using LOCK TABLES
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Jun 16, 2014
why but autoupdate fails. It doesn't give a reason why it cant backup.
For line of log :
START pp11.5.30-bootstrapper-11.5.30-cos5.build115131216.11 installing AT Thu Mar 27 07:43:37 CET 2014
Last lines of log :
===> Upgrading database
Trying to start service mysqld... mysqld (pid 24610) is running...
done
Trying to establish test connection... connected
done
Trying to find psa database... version is 011005030
Version is OK, no need to create psa database.
Trying to backup MySQL database...
ERROR while trying to backup MySQL database
Check the error reason(see log file: /tmp/plesk_11.5.30_installation.log), fix and try again
Trying to start psa...
**** Product prep-install for BASE failed.
***** problem report *****
ERROR while trying to backup MySQL database
Check the error reason(see log file: /tmp/plesk_11.5.30_installation.log), fix and try again
STOP Bootstrapper 11.5.30 prep-install for BASE AT Tue Jun 17 04:04:48 CEST 2014
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Sep 6, 2014
I experienced an issue using an external backup repository on Plesk 12.0.18 machines using ftps. The ftp server uses ftps (explicit) connections.Plesk 11.5 works fine (and ordinary ftp client like Filezilla as well), Plesk 12 throws the following error when trying to add the server via the web interface:
Code:
Curl error: Login denied
Unencrypted connections will work. Plesk 11.5 machines (with the same settings) will work.
I've analyzed the problem and got so far: The backup manager tries to connect using "regular" transfer method + ssl, not ftp-ssl explicit.Is there a chance to force Plesk using explicit ftpes connections? Or is there another work around?Some additional infos about the (ftp) server: The ftp server is running ProFTP 1.3.4d, uses port 2000 for the control port and has a port range (2001 - 2100) for the passive connections.I tried to add the server using the address field of the gui IP:2000 and checkboxed "passive mode" and "ftps".
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Sep 25, 2012
I have an issue on a Plesk 11 Installation
Every time a backup task finishes (full server or a single domain) i get the following error:
The operation you were performing failed. You can retry the operation with or without changing its parameters. You may also want to report this problem to our support.
Unable to find Backup dump object
---------------------- Debug Info -------------------------------
0: backup.abstract-repository.item.php:63
__backup__abstract_repository__item->getDump()
1: backup.abstract-repository.item.restore.php:38
__backup__abstract_repository__item__restore->accessItem(string 'GET', NULL null)
2: UIPointer.php:600
UIPointer->access(string 'GET')
3: plesk.php:50Click to expand...
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May 26, 2015
under Plesk 12.0.18 PHPMyAdmin is failing to import a 3 MB SQL dump of a simple Joomla website. "Error 505 Bad Gateway", it says.It happens with other dumps too, some as small as ~500 KB. The format (SQL or ZIP) of the file uploaded doesn't seem to matter, because the upload itself seems to work; it seems it's the post-processing what is raising the error.
The funny thing is that the import itself seems to work (the contents of the SQL dump are imported), but the error message appears and causes confusion and support requests from our clients./var/log/sw-cp-server/error_log says:
2015/05/15 03:19:31 [error] 10215#0: *5 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: XX.XX. XXX. XXX, server: , request: "POST /domains/databases/phpMyAdmin/import.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "xxxx. xxxxxxx.com:8443", referrer: URL.....To me it sounds like a timeout.
This seems to be a "popular" error among Plesk users, and I have tried this, this and this with no luck.
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Nov 13, 2014
My Plesk backup doesn't work properly. I constantly get the error "dump file has wrong format".I followed the steps in "How to verify an invalid Plesk backup file" [URL] .... and found the following:
Code:
C:UsersAdministrator>c:xmllintxmllint.exe --noout --schema "%plesk_dir%PMM
plesk.xsd" "D:Program Files (x86)ParallelsPleskBackupmanual_info_1411131008
_formatted.xml"
file:///D:/Program%20Files%20(x86)/Parallels/Plesk/Backup/manual_info_1411131008
_formatted.xml:2769:
[code]...
No matter what I do (updating settings, saving, etc.), the error keeps coming back. Seems like a database inconsistency. How can I access the Plesk DB through PhpMyAdmin to check the notifications table? When I go to Settings > Database servers > Local MySQL server > Webadmin, I only see my customers' databases.
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Jun 8, 2015
I think the samba add on for Plesk 12 is not correctly implemented for CentOS 7.To get smb users added I first had to manually install the samba-client, since smbpasswd was missing:
Code:
yum install samba-client Next I had to manually run
Code:
chcon -R -t samba_share_t /var/www/vhosts/my-server.tld/ for each share to be able to access it...
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Dec 4, 2014
In Server-Wide Mail Settings I have set up the SMTP IP to: 74.208.4.223 but my server remains binding the SMTP service to 74.208.79.148.
As I could see there is a known issue: [URL] .....
I could not follow the instructions because I do not know how to insert queries in plesk database.
In meantime I have tried other workaround as described here: [URL] ..... but it did not work.
My plesk is: 12.0.18 Update #26, last updated at Nov 28, 2014 09:18 PM
This is a dedicated host...
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Jul 1, 2014
OS CentOS 6.5 (Final)
Plesk version 12.0.18 Update #6, last updated at July 2, 2014 11:13 AM
The system is up-to-date; last checked at June 27, 2014 04:43 AM
All current websites on the server seem to work fine any new subscriptions we cannot get working at all.
We can connect via FTP to new sites SOMETIMES - just cant get directory listing. When we can connect and get into a directory it slows down.
In Active mode:
Command:MLSD
Response:425 Unable to build data connection: Connection refused
Error:Failed to retrieve directory listing​
Install Wordpress via the Parallels panel it loads and says it is all there, just can't log or display any pages. The default Parallels page is displayed.
Upload a html page via the File Manager in Parallels and it displays the default Parallels page.
Unpack the Wordpress tar file via File Manager and it displays the default Parallels page.
The Wordpress feature in Parallels says it is working fine, can't display any page, can't log in as it returns a 404 page or the default Parallels page.
Create a site in Presence builder and Parallels says there is a site. The default Parallels page is displayed when opening the site.
Go to DOMAINS and there is 0mb in space used and there are files listed in the File Manager - none of which can be displayed.
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Jul 11, 2015
I have been seeing these in my log and received complaints from customers not able to get their mail out. These messages just stay in the queue and go no where.
what they are successfully using as a tlsserverciphers and tlsclientciphers? Maybe it the dh key being too small. How can this be fixed on Qmail?
qmail: 1436646171.830486 delivery 6: deferral: TLS_connect_failed:_error:14082174:SSL_routines:SSL3_CHECK_CERT_AND_ALGORITHM:dh_key_too_small;_connected_to_170.49.86.238.
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Nov 13, 2014
Installation of the Plesk VPN extension reproducible fails on Debian Wheezy
Plesk 12.0.18 Update #24
Debian 7.7 Kernel 3.2.0-4-amd64 #1 SMP Debian 3.2.57-3+deb7u2 x86_64 GNU/Linux
Steps to reproduce:
Plesk Panel > Updates and Upgrades > Install "Plesk VPN extension"
Green Message "All operations with products and components have been successfully completed."
Going back from Upgrade window to Plesk Panel Home
[Code] .....
What I already have tried:
Shell > apt-get install psa-vpn
Getting error mossage:
Setting up psa-vpn (12.0.18-debian7.0.build1200140606.15) ...
ERROR: could not insert 'tun': Unknown symbol in module, or unknown parameter (see dmesg)
Shell > modprobe tun
ERROR: could not insert 'tun': Unknown symbol in module, or unknown parameter (see dmesg)
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Sep 24, 2014
I tried to install php55 on opensuse 13.1 with plesk 12 running from an opensuse untested package
goal:
Install php55 for all domains/subscriptions, esspecially including zendoptimizer. Sicne its all WP, there is no need to configure php-version it for each domain. I actually dont even need several php-versions.
result:
- php-version shown: 5.5
- mysql extension missing in package - wordpress in my subscriptions couldnt connect to mysql-db
assumption:
- "bad" sw-package
- bad configuration
- my lack of knowledge esspecially about php/mysql
question(s):
- Is there a standard/recommended install for php5.5 on opensuse 13.1 and plesk12? I failed to google a fitting one
- I probably had the wrong package for php55 - compile myself or is there a recommended package?
- Should I go for php 7 (6) or go for php 55? (Why?)
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Oct 27, 2014
I am trying to install Plesk 12.0 on fresh CentOS 6 (64bit). It goes as far as initialising the databases and then moans about missing files:/usr/bin/sw-engine: error while loading shared libraries: libpng12.so.0: cannot open shared object file: No such file or directory
I then install libpng
$ yum install libpng.x86_64
Re-run installer and hits next error - libfreetype:
/usr/bin/sw-engine: error while loading shared libraries: libfreetype.so.6: cannot open shared object file: No such file or directoryI have CentOS-base repo and Epel repo enabled.
Why are those files not being installed as dependencies by Plesk? Is this a bug ?
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May 26, 2015
Plesk recently attempted to do an auto-update and it failed. I have not been able to get it to update since. When I connect using SSH, and try to do a manual yum update I get the following error:
Code:
Loaded plugins: fastestmirror
Setting up Update Process
Loading mirror speeds from cached hostfile
epel/metalink | 13 kB 00:00
Traceback (most recent call last):
File "/usr/bin/yum", line 29, in <module>
[Code] .....
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Apr 10, 2015
Migrating accounts to a fresh Plesk 12 installation task fails with the following error: Perhaps /usr/local/psa/admin/bin/deployer application missing, has incorrect permissions or unexpectedly terminated
Fresh install of Plesk 12.0.18 MU42 on CentOS 7.1. Tried to reinstall, same problem.
already tried this:
[URL] ...
...without success
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May 27, 2014
According to: URL....I tried to install php 5.3...Before able to .configure php source, i must install several dependencies. I resolved most of them but installing libmcrypt-devel gives the following error:
---> Package libmcrypt-devel.x86_64 0:2.5.7-5.el6.art will be installed
--> Processing Dependency: libmcrypt = 2.5.7-5.el6.art for package: libmcrypt-devel-2.5.7-5.el6.art.x86_64
--> Finished Dependency Resolution
Error: Package: libmcrypt-devel-2.5.7-5.el6.art.x86_64 (atomic)
Requires: libmcrypt = 2.5.7-5.el6.art
Installed: libmcrypt-2.5.8-9.el6.x86_64 (@PSA_10_4_4-thirdparty)
libmcrypt = 2.5.8-9.el6
Available: libmcrypt-2.5.7-5.el6.art.x86_64 (atomic)
libmcrypt = 2.5.7-5.el6.art
You could try using --skip-broken to work around the problem...You could try running: rpm -Va --nofiles --nodiges.
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Jan 13, 2015
sw-engine fails to start with the following message:
system is debian 7.0.7 with Plesk 12.0.18 I have the problem on two servers, it started after upgrading debian
/usr/bin/sw-engine: error while loading shared libraries: libruntime.so.1: cannot open shared object file: No such file or directory
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Oct 21, 2014
I'm using Plesk 12.0.18 on a virtual container powered by Parallels Virtuozzo Containers, and I cannot get the FTP (personal repository) working.In my settings, I've unchecked Passive mode (as the VPS is configured with the Virtuozzo firewall) yet Plesk still seems to test the connection with passive mode, which I know will fail. However active FTP on the command-line works fine.
My settings:
Host: ftp.hidrive.strato.com
Directory: /users/xxx/plesk_backups
FTP username: xxx
Password: xxx
Passive mode: UNCHECKED
FTPS: UNCHECKED
Saving the repository fails with (after a hang): Transport error: unable to list directory: Curl error: Couldn't connect to server
If the "directory" doesn't exist on the FTP server it fails immediately, so the connection is working, and it seems to be on the "dir/ls" command that it fails - which is a symptom it's using Passive mode.
According to the Panel log file, Plesk issues the below command:
[21-Oct-2014 02:53:55 America/Chicago] PleskUtilException: '/usr/local/psa/admin/bin/pmm-ras' '--check-repository' '--dump-storage=ftp://xxx@ftp.hidrive.strato.com/users/xxx/plesk_backups' '--use-ftp-passive-mode' failed with code 125.
Note the "--use-ftp-passive-mode" even though "passive mode" is UNCHECKED in the UI.
From a terminal:
# ftp ftp.hidrive.strato.com
Connected to ftp.hidrive.strato.com (85.214.3.73).
220 Another visitor. Stay a while...
Name (ftp.hidrive.strato.com:root): xxx
331 FTP login okay, send password.
Password:
230 User logged in, proceed.
[code].....
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Sep 15, 2014
I attempted to install Zen Cart in a (correctly formed) subdomain and I received this message when the process crashed before beginning: "Non-zero exit status returned by script."
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Feb 17, 2015
I am trying to update Plesk but whenever i try do so with the installer, the update fails because data is somehow added to /etc/apt/sources.list and sources cannot be read anymore. This happens both with the admin panel and the command lines.
Here is the command I'm running:
Code:
plesk installer --all-versions --select-product-id plesk --select-release-latest --show-components >/dev/null && plesk installer --version
Here is the output :
Code:
Doing restart of Parallels Installer...
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading ppsmbe.inf3: 18%..79%..99%..100% was finished.
[Code] ....
And here is the content of my /etc/apt/sources.list file after the command is ran:
Code:
root:x:0:0:root:/root:/bin/bash
daemon:x:1:1:daemon:/usr/sbin:/usr/sbin/nologin
bin:x:2:2:bin:/bin:/usr/sbin/nologin
sys:x:3:3:sys:/dev:/usr/sbin/nologin
sync:x:4:65534:sync:/bin:/bin/sync
games:x:5:60:games:/usr/games:/usr/sbin/nologin
[Code] ....
The piece of data above the sources keeps coming back everytime I run the command even though I'm deleting it.
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