Plesk Automation :: Unable To Add Domain That Was Deleted By Client

Feb 18, 2014

A client is trying to add a domain that was accidentally deleted when he deleted an account, but now when adding the domain again it is not adding it. The task in CP fails. If I manually try delete the domain I get this error:

[root@ns1 bin]# ./domain --remove domain.com
An error occurred during domain removal: Unable to remove domains: Package with UID '8972ffa7-50fb-4dbc-8639-bf08caee425d' not found.

In mysql I see the domain is still in the db so something did not go right when the client deleted the hosting package, and now it is in limbo as the domain cannot be re-added.

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Plesk Automation :: DNS Record - Unable To Set Cname For Root Of Domain

Feb 28, 2015

I have a domain hosted in a external pool of servers.I must set a dns record for www.domain.tld and domain.tld (without www). It must be done using cname.The www.domain.tld , works fine.

Ex:www.domain.tld IN CNAME xyz.otherdomain.tld.

But I am not able to set a DNS record for a root of domain.

Ex: domain.tld IN CNAME xyz.otherdomain.tld.
neither domain.tld IN CNAME www.domain.tld.

The PPA didn't allow me.It say that the host field is mandatory.

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Plesk Automation :: Unable To Add 2012 R2 Server

Feb 17, 2014

Today i setup a test environment. I have all fresh OS installs today. Management node is Centos 6.5 with PPA 11.5 update 2

I go to servers > add > choose IIS role. The Server is Windows 2012 R2, I have disabled Windows Firewall and disabled UAC, and rebooted it before trying to setup on PPA.

Enter IP and i get the following error.

Code:
Automated WinRM Enabling Failed
Error during WinRM enabling on '192.168.1.101'. Script exit code is 1. Script output (stdout/stderr): ERROR: Cannot open control pipe - NT_STATUS_INVALID_PARAMETER
Failed to install winexesvc
/

Repair Connectivity
To make automated deployment possible please try to check network communications between Management and target nodes. Ensure that WMI is not blocked on a target node. Or copy, paste and invoke the following script on a target node.

netsh advfirewall firewall add rule name="WinRM in" protocol=TCP dir=in profile=any localport=5985 remoteip=any localip=any action=allow
netsh advfirewall firewall add rule name="POA in" protocol=TCP dir=in profile=any localport=8352 remoteip=any localip=any action=allow

[code]...

However, it does create several roles in windows firewall so PPA can connect and sucessfully created X number of rules.I too disabled IPTables on management node.

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Plesk Automation :: Unable To Create Branded Names

Mar 11, 2014

Having an issue creating a brand in PPA 11.5. After configuring the brand, all tasks complete okay. After opening up the website, i receive the following error:

Bad Gateway: Web server received an invalid response while acting as a gateway or proxy server.

Web Server at branded.name.com

I have tested this on

PPA version
11.5 Update #02
and
PPA version
11.5 Update #03

Still not working. In both cases I re-created the brand.

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Plesk Automation :: Unable To Restrict Customer Permissions

Feb 28, 2015

I'm not able to restrict the customer permission.

I want to prevent customer of creation new Webspaces , domains, subdomains and manage DNS records.

If I put zero in webspaces, the customer remains able to create a new webspace.

If I disable DNS management, he can creates a subdomain in DNS.

I tried to put zero in domains, subdomains, webspace, dns in subscription.

None of permissions combinations or subscription limit prevents him to create a new webspace, neither add subdomain an manage the dns records.

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Plesk Automation :: Application - Unable To Install DotNetNuke

Apr 23, 2014

When I try to install DotNetNuke to a windows web space on PPA 11.5 #4, it fails with bad gateway.

I've tried this multiple times with same result. Other apps seem to work fine.

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Plesk 12.x / Linux :: Unable To Connect To Mailserver Through Mail Client

May 30, 2015

I have the problem that I can't connect to my mailserver tru the mail client (Webmail works fine, I receive mails and can send mails)

But if i try to connect over mailclient I get this error in errorlog:

couriertls: connect: error:1408A0C1:SSL routines:SSL3_GET_CLIENT_HELLO:no shared cipher

What can I do to get connection over mailclient?

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Plesk Automation :: Unable To Set Up Service Nodes - Single IP Address

Jun 30, 2014

I'm attempting to run PPA on Azure but I only have one IP to work with, the public IP address. It's not possible to communicate between servers using the internal IP addresses as they are not necessarily on the same sub net. How can I get PPA and service nodes running on a single IP address per machine?

An example of the error I get when setting up a service node is

Failed to execute command 'cscript /Nologo http_download.js http://<private ip address>/tarballs/Win32Bin/support.cab'. Check logs in 'c:POA_Deploy' at host '<public ip address>' for more details about the reasons of failure.

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Plesk Automation :: Unable To Download Wordpress From APS Applications Catalog

Sep 20, 2013

From PPA im not able to download wordpress, i can see the download bar but seems that there's some problem to download the package.... why? Which logs i have to check ?

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Plesk Automation :: Unable To Create Subscription On Windows Node

Apr 10, 2014

im getting an error when im trying to create a subscription on a windows node via PPA management node, the task error is:

Method name: registerIpPlesk on SCREFleskWebIIS:0
Last execution output: This IP address XXX.XXX.XXX.XXX is already registered in Panel on the network interface Local Area Connection

the IP XXX.XXX.XXX.XXX is the correct service node IIS ip address..

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Plesk 11.x / Windows :: Unable To Create Hosting - IP Address Does Not Exist In Client Pool

Feb 1, 2013

I have a server setup and running shared hosting perfectly. I duplicated one of the plans and just set it to DEDICATED IP. This is for users that will be requiring SSL.

I then went into my panel settings and added in all the additional ip's. It even says in the panel listing "6 dedicated ip's available".

Yet, when I try to re-run the task for provisioning it constantly fails with the message:

Unable to create hosting. Ip address does not exist in client's pool ....

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Plesk 12.x / Windows :: Deleting Domain Has Deleted Entire Customer?

Jul 3, 2015

We needed to delete a domain which has been terminated by a customer. This customer has about 40 domains linked to them.

When we deleted the domain, it deleted the entire customer!

I'm trying to find the support option on your site but I can't find it, there's just no support option for Plesk anymore.

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Plesk Automation :: Can't Add New Domain To PPA

May 26, 2015

I have recently deployed PPA with on nodes with hostnames on the serverroom.net.au domain, so management.serverroom.net.au, mail.serverroom.net.au etc. The DNS is currently hosted on a plesk server which will soon be migrated to PPA.

When I add the serverroom.net.au domain to PPA, I it fails at the sync task with an error saying that there are no A or AAA records for ns1.serverroom.net.au, even when these records exist in the external DNS. The same error occurs when I try to add the domain as a dns entry and switch to internal...

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Plesk Automation :: Default Value For Preferred Domain?

Mar 14, 2014

Is it possible to set default value for 'Preferred domain' in domain hosting panel ?

For example we want for each new created domain + aliases to be redirected to www.domain.tld, so 'Preferred domain: www.domain.tld'

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Plesk Automation :: Get All Domain Present On Server

Oct 31, 2014

im trying crate small remote application for manage plesk planel. and need xml api command simile to this :

<?xml version="1.0" encoding="UTF-8"?>
<packet version="1.5.0.0">
<server>
<set>
<result>
<status>ok</status>
</result>
</set>
</server>
</packet>

for get all domain present on my server !‚Äč

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Plesk Automation :: Disable Email On Domain Entirely?

Jul 25, 2014

How do we disable email on the domain entirely? The client is hosting email externally - the offered spam filtering is wholely inadequate and we're seeing a few of these happening - to the point I'm considering offering externally hosted email plans anyway - but back to the problem - I need to delete the mailboxes and then disable mail - and then remove the DNS records for webmail etc - but can't seem to find how to turn off locally hosted email for a domain.

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Plesk Automation :: Creating Subscription - This Domain Name Already Exists

Feb 14, 2014

The issue is effectively that we created a subscription with the domain. Which has since been deleted. The domain now wants to be added to another subscription on the account.

The domain can be seen in both the PBAS and PPA domains and everything seems to point at the right subscriptions. I presume all this is right as we have other domains quite happily added to the subscription in a similar manner.

I'm not really wanting to rip out the entire domain from the system as we spent the morning putting in 132 records, due to a bizarre lack of bulk insertion tools.

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Plesk 12.x / Linux :: Domain Scheduled Tasks (Client Area)

Jul 22, 2014

We have a VPS with Centos 5 and Plesk 12.0.18.

The CRON service is running and works correctly, the Scheduled tasks on the administration Plesk Panel (tools & Setting / Scheduled tasks / root user) works ok, but when a customer sets a new scheduled task from her domain panel, don't works.

The task is a simple WGET command.

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Plesk Automation :: Move Single Domain Email To Another Node?

May 14, 2015

I have a full mail node and I have to move some domains on a different node without losing data . Is possible with PPA?

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Plesk Automation :: Database Resource On Primary Branded Domain

Aug 16, 2014

I added a mail resource and a database resource to the "branding" service template, and made sure the provisioning attributes match up to an actual node. I also made sure that under the resources for the branding template the "Branding Hosting (management node)" -> "Number of MySQL databases" is "1" and the "MySQL Database" is unlimited.

Ive made a primary branded domain assigned to the administrator account. When I then login to the account, I see that the mail resource is added and I can add email accounts. However, the database resource does not seem to be activated. Indeed, if I try to add a application in the domain that requires a database, it fails because there is not a database resource available.

The database server is a separate node from the management server.

I do not see any running tasks waiting, and the events log doesnt mention anything about provisioning a database.

Separately but tangentially related, once the account is up, I dont see it listed as an active subscription under the service template. I should see it there, right?

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Plesk Unable To Add Domain :: Such DNS Record Already Exists

Jul 8, 2008

I added a domain name through Plesk. after that I deleted it because I wasn't happy with the configuration and thought I'd just start from scratch.

now, I'm unable to add it. the domain is not listed with the other domains on the server, however when I try to add it I get "Such DNS record already exists".

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Plesk 11.x / Windows :: Unable To Access Domain

Feb 11, 2014

I had used Panel version 11.5.30. I unable to access Hosting Services / Domains !

You can see this picture show about this case !

I don't know why this Panel error ???

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Plesk 11.x / Windows :: Inactive Domain - Unable To Activate

Jan 30, 2013

My domain is inactive in plesk and not active !!

After click in active to Domain this error : Error: Unable to activate the domain: Either the domain owner or their subscription is suspended.

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Plesk 12.x / Linux :: Migration Error - Unable To Find Domain

Nov 18, 2014

When you perform a migration, Plesk gives me this error. For more I search, I find what may be the cause.

Error: Unable to find domain with name 'e-domain.com'[2014-11-18 19:41:31] ERR [panel] exception 'PleskObjectNotFoundException' with message 'Unable to find domain with name 'e-domain.com'' in /usr/local/psa/admin/plib/Domain.php:950
Stack trace:
#0 /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php(1278): Domain::getByName('e-domain.c...')
#1 /usr/local/psa/admin/plib/backup/Conflicts/Resolver/UnfitSettingsResolver.php(500):

[Code] .....

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Plesk 11.x / Linux :: Failed Domain Creation - Unable To Restore DNS Zone

Aug 18, 2014

I have a VPS running Plesk 11.x and yesterdady I tried adding a new domain to my subscription and received this error:

Error: Unable to update domain data: Unable to restore the DNS zone: an error occurred while adding the DOMAINNAME IN A DOMAINNAME record: Incorrect DNS record values were specified.

I have one subscription and under that a few domains. I've not had any DNS issues before so I'm a little stumped as to where to start looking. I suspect DNS template issues but I'm not that au fait with the DNS template so I don't want to start fiddling. My service provider suggested I look at [URL] ... which doesn't appear to be related as I have no duplicate domains under my subscription.

Following on from this the VPS is my personal server and I host a few sites for friends consequently I only have the one subscription. I've been advised that I should have one subscription per domain. Is that correct information?

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Plesk 11.x / Windows :: Create Subscription - Unable To Update Domain Data

Feb 4, 2014

In plesk 11 with os windows 2012 when i try to create any new subscription i get following error:

Error: Unable to update domain data: Execute websrvmng --add-domain "--domain-name=testDomain123.com" failed with error code 1:

what should i do? this problem happen suddenly without any changes by us.

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Plesk Automation :: Error While Installing Automation During (Getting SELinux) Step

Jul 5, 2013

I am trying to install Automation, and I keep getting an error after the "Getting SELinux" step, here is a log of the process so far:

Code:
[INFO]: Checking current user privileges...
[INFO]: Checking critical environment requirements...
[INFO]: Determining OS parameters...
[INFO]: Detected OS: CentOS-5-x86_64
[INFO]: Getting SELinux state...
[ERROR]: Unexpected error: ''

[Code] ....

I have tried running the installation on a different server and the same issue came up...

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Plesk Automation :: Failure To Install Automation On Centos 6.5

Apr 4, 2015

I am installing plesk automation on centos 6.5 using this command on a fresh system

./ppa_installer --password some_password --admin_email some_email

and get the following error.

[LOGTEE]: Error Downloading Packages:
[LOGTEE]:
[LOGTEE]: libuuid-2.17.2-12.18.el6.i686: failure: Packages/libuuid-2.17.2-12.18.el6.i686.rpm from base: [Errno 256] No more mirrors to try.

Looks like some lib is not found in the mirrors.

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Plesk Automation :: Automation Installer Breaks Yum In CentOS 6.6

Jan 29, 2015

On a clean install of CentOS 6.6 (Final) I did the following:

1. updated the /etc/hosts file to point my ip to the hostname

2. Open the ports in the iptables file.

3. ran the ppa_installer per the instructions on [URL] ....

The ppa_installer log says installed Successfully. However the following occurs:

1. Cannot browse to the url:8443, or any of the other variations (8080, 8880, https/http)

2. Yum installer is now broken (I replicated this twice). Yum will not run at all with the following error:

There was a problem importing one of the Python modules required to run yum. The error leading to this problem was: /usr/lib64/libcurl.so.4: file too short

Please install a package which provides this module, or verify that the module is installed correctly.It's possible that the above module doesn't match the

current version of Python, which is:
2.6.6 (r266:84292, Jan 22 2014, 09:42:36)
[GCC 4.4.7 20120313 (Red Hat 4.4.7-4)]

I am now going to try Cent OS 6.4.. will report back.

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Plesk 11.x / Linux :: Accessing Mail Settings On Domain - Unable To Find Service Node For IP Address

Jun 30, 2014

When trying to access the settings for mail on a domain I get the following error:

Error: Unable to find service node for ip address with id=6

I understand this is a problem with the database but I am not sure where to look to fix it.

I only have 4 IP addresses on the system.

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Plesk 12.x / Linux :: Unable To Find Service Node For Web Service On Domain With ID 0

Sep 10, 2014

Got following Problem: Unable to find service node for web service on domain with id = 0

After a Check from [URL] ....

I tried this: [URL] ....

Result:

+--------------------+--------------+---------------------------------------+------------------------------+------------+
| Domains | Service Type | IpAddressesCollections.ipCollectionId | Current value of ipAddressId | Have to be |
+--------------------+--------------+---------------------------------------+------------------------------+------------+
| XXXXXXXXXXXXX.org | mail | 30 | 0 | 1 |
+--------------------+--------------+---------------------------------------+------------------------------+------------+

Resolution:

mysql -uadmin -p`cat /etc/psa/.psa.shadow` -Dpsa -e 'Update IpAddressesCollections SET ipAddressId = 1 WHERE ipCollectionId = 30'

Result: ERROR 1062 (23000) at line 1: Duplicate entry '30-0' for key 'PRIMARY'

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