Plesk 12.x / Windows :: Server Tab Missing?

Jun 16, 2015

I created a User Account with the Administrator Role for one of my colleagues & the User Role Properties indicate that access to all of the Plesk services has been granted.

However, when my colleague logs in, he's unable to see the Server tab (see attached screen shot).

Where do I configure the permissions so that he can see the Server tab?

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Plesk 12.x / Windows :: PHP Missing After 12.0.18 Update On Windows

Aug 11, 2014

Latest Update 12.0.18 Update 12 appears to have removed PHP 5.4 and PHP 5.5 from my dropdown under hosting settings.

The only PHP that is left is PHP 5.3

Yet, the updates and upgrades page still lists PHP 5.4 and PHP 5.5 as installed.

Also PHP is still working on the virtual websites that were previously enabled with either 5.4 or 5.5, but not able to change using the Plesk Panel.

Given that Parallels has broken the Panel in that latest automatic update I'd hope it can be resolved ASAP.

I can't even find any references in the KB about Plesk 12 on Windows regarding PHP versions

I can even give feedback about the broken patch as every feedback channel requires paid support.

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Plesk 11.x / Windows :: FTP Option In Admin Panel Completely Missing

Feb 19, 2014

I've encountered a curious problem. Fresh install of Plesk 11 on a Windows 2008 R2 Server. If I want to configure FTP-Accounts under "Domain&Mail" the option is missing entirely. The Server is running an FTP Server and I can connect via FTP to some parts with some users I have created in Plesk. I've scrounged the internet for information about what might be going on here but came up empty.

There is no option to configure FTP Accounts or anything FTP in Plesk. There is empty space where the link should be.

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Plesk 11.x / Windows :: Reconfigure Vhost -> Missing Required Parameter

Jul 25, 2013

When i try to call websrvmng.exe --reconfigure-vhost --vhost-name=domain.com (like here: [URL] .....),

I get this message: "Missing required parameter --vhost-config."

Version: Plesk 11.5.30 Update#5

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Plesk 11.x / Windows :: Panel 11.09 Preview Formatting Missing With Joomla Site

Sep 4, 2013

I've transferred at Joomla! site to my server with Plesk 11.09. I want to see if its all working allright before i change DNS to point to the new server.

I put in [URL] .... as preview link, but that only shows the Plesk default UI. When i add 'index.php' to the end I do get the site, but without formatting

[URL] ....

How I can get my formatting to work?

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SSI Content Missing - Windows 2008

Aug 26, 2009

I'm calling bits of code using the following under Windows Server 2008

Code:
<!--#include virtual="/mycode.html"-->
It's working in every instance EXCEPT for one file.

The contents of mycode.html is part of a Javscript...

Code:
<script language="JavaScript1.1"><!--
// my various functions below...
function myfunction1(){
etc.;
etc.;
}
The problem is that when the page outputs, the only thing that comes out of this particular SSI call is just this...

Code:
<script language="JavaScript1.1">
Everything else after it is totally blank.

I've implemented a workaround but would like to know if this problem is due to something not set up properly in Windows Server, by design, or something else.

This previously worked fine in various Apache environments though.

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Plesk 12.x / Linux :: Missing Options From New Installation

Jun 14, 2015

After my HDD crashed, I replaced it and installed Plesk 12.0.18 but not some options are missing from the panel.I'm missing this functionality: Send from domain IP addresses and use domain names in SMTP greeting

Also now after the restoration of the backups in /var/www/vhosts/<DOMAIIN_NAME>/logs/There are no logs, but they are present in /var/www/ vhosts/ system/<DOMAIIN_NAME>/logs/Before they were symlinked to the first directory.all my domains with a dedicated IP are being sent from my main IP, and they are being marked as spam because of SPF.

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Plesk 12.x / Linux :: Missing Files After Restore

Feb 25, 2015

After restore (without any errors) some of my files are missing from one particular domain. The files are present in the backup however, they just don't restore. In this case it is a Wordpress installation and the complete wp-content folder did not restore one one of the domains.

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Plesk 12.x / Linux :: Missing Resellers On Migration

Jun 3, 2015

We have a problem migrating from 11.0.9 to a different server running 12.0.18. Our Plesk 11 server is running great since years ago. We have 3 resellers there, say reseller1 with 17 domains, reseller2 with 13 domains and reseller3 with 250 domains.

First, we executed a complete server migration with:
/usr/local/psa/bin/migrate -m -host xxx.xxx.xxx.xxx -password xxxxxx -ip-mapping /root/migration-mapping.txt -skip-license -replace-existing-objects true

The process ran properly, but in the end we've found reseller1 and reseller2 were NOT migrated. No errors were reported tho.

While investigating this issue we have found:

1) "/usr/local/psa/bin/migrate --list-resellers" returns only reseller3. So it looks like reseller1 and reseller2 are not "seen" by the migrate utility.

2) /usr/local/psa/bin/migrate -mr reseller1 returns:
Migration started at: 2015-06-03 04:21:11
The following clients not exist: reseller1

3) /usr/local/psa/bin/migrate --list-subscriptions returns the 250 subscriptions of reseller3, but no single mention to reseller1 and reseller2 subscriptions.

In short, reseller1 and reseller2 are invisible for the migration utility. Both missing resellers are ok, enabled and active in our Plesk 11 server.

We are now stuck on the migration process and wondering if this could be a bug in the migrate utility? or some inconsistence in our Plesk 11?

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Plesk 12.x / Linux :: Missing Key For Debian Repository?

Jan 6, 2015

I am using apt-cron for automatic nightly security updates.

This morning, it won't install anything - here the log:

Code:
Jan 6 04:21:00 srv2 cron-apt: CRON-APT RUN [/etc/cron-apt/config]: Tue Jan 6 04:00:01 CET 2015
Jan 6 04:21:00 srv2 cron-apt: CRON-APT SLEEP: 1052, Tue Jan 6 04:17:33 CET 2015
Jan 6 04:21:00 srv2 cron-apt: CRON-APT ACTION: 3-download
Jan 6 04:21:00 srv2 cron-apt: CRON-APT LINE: /usr/bin/apt-get -o quiet=1 upgrade -d -y -o APT::Get::Show-Upgraded=true

[Code].....

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Plesk 12.x / Linux :: Watchdog Extension Missing?

Aug 1, 2014

I want to Reinstall Watchdog(RKHunter), but i don`t find Watchdog in Extensions.

Is it no longer available ?

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Plesk 12.x / Linux :: Missing Cron Files After Reinstall?

Sep 24, 2014

I'm missing files that the existing crontab requires. There are results on Google for it, but since the parallels' forum upgrade, all the Google links are dead...

The missing crons in question are:

/bin/sh: /usr/local/psa/libexec/modules/watchdog/cp/clean-events: No such file or directory
/bin/sh: /usr/local/psa/libexec/modules/watchdog/cp/pack-sysstats: No such file or directory
/bin/sh: /usr/local/psa/libexec/modules/watchdog/cp/clean-sysstats: No such file or directoryClick to expand...

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Plesk 12.x / Linux :: Missing Packages On Additional PHP Versions?

Jun 11, 2015

I'm trying to make use of the multiple PHP versions in Plesk 12, however the newer versions are missing some packages my websites require.

When yum installing them it just tries to install to the default PHP5.3 version so says it is already installed.

As I didn't compile these php versions how can I install additional PHP packages to the supplied additional versions in Plesk?

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Plesk 12.x / Linux :: Fail2Ban Menu Item Missing

Jul 3, 2014

I have updated from 11.5 to 12.0 mostly in order to use Fail2Ban.

I have also installed a new Plesk 12 license key to make sure that the license allows Fail2Ban. It says now that Fail2Ban is "On". But I can not find the menu entry to get to the Fail2Ban configuration. It is simply not there... (it is supposed to be in the Securitiy menu in the Tools and Settings section...)

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Plesk 12.x / Linux :: Database Copying Between Subscriptions Missing?

Jun 11, 2015

I've been happily copy databases between subscriptions in Plesk 11.5xx for years but having updated to 12 the feature no longer works.

In the copy database screen when the 'local MySQL server' option is selected in the drop down the 'Copy to existing database' radio button is disabled.

My service provider tells me this is a feature change.

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Plesk 12.x / Linux :: Missing Domains In Subscriptions List?

Aug 25, 2014

After a migration I did this weekend I mis a couple of the migrated domains in the subscription list. The domains are working great, but I cannot find them in Plesk.

I got this errors in the migration manager:

Info:
The password was generated for user 'Domain Administrator (domain.com)'. New password is 'GA66QgQ'

Warning:
Execution of /opt/psa/admin/plib/api-cli/user.php --create domain.com -owner admin -guid cfa43606-e8b0-444c-a005-660984840498 -cname Domain Administrator (domain.com) -passwd '' -status disabled -domain-admin true -email '' -external-email true -role Domain Administrator (domain.com) -country NL -legacy-user false -subscription-name domain.com -ignore-nonexistent-options failed with return code 1.
Stderr is
Error during user creation: Owner with id 1 has not subscription with id 69

Warning: domain "domain.com"
Execution of /opt/psa/admin/bin/backup_restore_helper --restore-legacy-dlu domain.com -dlu-info /opt/psa/PMM/tmp/deployer_legacy_dluIrjcWa -ignore-nonexistent-options failed with return code 1.
Stderr is
Unable to create Account object: Account: unable to select: no such row in the tableClick to expand...

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Plesk 12.x / Linux :: Dovecot Won't Start - SSL Certificate Missing

Sep 24, 2014

I just upgraded from Plesk 11.x to 12.0.18 and was eager to try the new sieve functions. I used the normal Plesk Updates/Upgrades tool to change the imap server from Courier to Dovecot. However, Dovecot will not start. It gives an error about /etc/dovecot/private/ssl-cert-and-key.pem missing.

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Plesk 12.x / Linux :: PhpMyAdmin Cannot Connect - Config File Missing

Mar 8, 2015

I installed Plesk on a VPS running on Ubuntu 14.04. When I try to open phpMyAdmin the following error message appears:

You probably did not create a configuration file. You might want to use the setup script to create one.

Error

MySQL said: cannot connect: invalid settings.

When I try to click on the setup script link another error message pops up:

Error in Processing Request
Error code: 404
Error text: Not Found

What do I have to do to make phpMyAdmin work?

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Plesk 12.x / Linux :: Migration Fails - Deployer Application Missing

Apr 10, 2015

Migrating accounts to a fresh Plesk 12 installation task fails with the following error: Perhaps /usr/local/psa/admin/bin/deployer application missing, has incorrect permissions or unexpectedly terminated

Fresh install of Plesk 12.0.18 MU42 on CentOS 7.1. Tried to reinstall, same problem.

already tried this:
[URL] ...
...without success

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Plesk 12.x / Linux :: Missing Log Rotation Configuration File For Domain

May 7, 2015

When I specify log rotation settings for domain xyz.com in Plesk panel I expect them to be saved in /etc/logrotate.d/xyz.com file, at least this is the expected behaviour according to Plesk12 Admin Guide: [URL] ....

Apparently, it doesn't happen and I don't have xyz.com file in /etc/logrotate.d/

Log rotation doesn't seem to work either, at least it doesn't work for error.log

I read somewhere that log rotation feature has to be specially enabled in Plesk but I couldn't find specifics anywhere.

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Plesk 12.x / Linux :: API Create Subdomain Errors And Missing Nodes

Nov 6, 2014

I'm trying to create a subdomain using API but get this as the response:

[result] => Array
(
[status] => error
[errcode] => 1002
[errtext] => ProtDir_Apache::update() failed: Unable to create user protection directory:Service node is unknown for sysuser with id=0

[code]....

how do you set the hosting type for the subdomain?! I don't see this in the docs.

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Plesk 12.x / Linux :: (Show All Webspaces) In Dashboard Missing After Upgrade

Dec 15, 2014

After an upgrade to version 12 the link 'Show all my webspaces' is missing on the Startpage/Dashboard.

Only the link to create a new own webspace is still present. Are there any settings I haven't found right now to customise this ???

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Plesk 11.x / Linux :: Missing Rsync Option At Migration Manager

Feb 15, 2014

I want to migrate a Plesk 9 tot a Plesk 11.5 server. The new server runs CentOs 6.5, but everyone talks about a checkbox with Rsync option and I also see this at pictures at the internet. But in my Plesk panel this option is missing.

where my Rsync checkbox is?

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Plesk Automation :: Bug Report - Wget Missing When Installing A New (backup) Node

Apr 1, 2014

I brought up a basic centos 6.5 install in desire to add it to my ppa cluster.

The ppa installation task failed because wget was missing on the new node. The error message made it easy to fix (yum install wget) but thought I'd report it so that your pre-req scripts can check and install it for future users.

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Plesk 11.x / Linux :: Web Presence Builder Icon Is Missing From Customer Control Panel

Feb 23, 2014

I am facing the following issue: Web Presence Builder icon is missing from Customer Control Panel.

I tried to apply the following solution from the knowledge base: [URL] ...., however I ended at step 2, because there is no "Sites published with Web Presence Builder" parameter in any of my Service Plans.

I am running plesk Panel 11.5.30 instead of 10.x. and step 1 tells me the parameter "Sites published with Web Presence Builder" equals 10.

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Plesk 12.x / Linux :: Service Provider View Missing On Ubuntu 14.04 (only Power Panel Show Up)

Jun 18, 2014

We are unable to change the view to service provider in plesk12. Only power panel seems to show up.

Tried to do a bootstrap repair but that hasn't fixed it.

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Missing Data In Server Socket Application

Oct 6, 2009

i developed a socket application to recive data from port.this application recvng data from a unit through port no 4444(Vehicle Tracking unit). this application recvng data and evrything is ok....but some times no anydata is coming in to this application.for eg:if application recves data 2 days after that 2 days it will recve one or two data only....again after 2 days it will recve all data correcly....that means lot of missing data we have....my question is whether this missing data is bse of my socket application or unit?

The manufacturing company telling us unit is sending the data continuiously..but some times this socket application is not recvng data in 2 days interval....i dont know how to solve this issue....is any other setting is required in server to recve data continuously....

i think socket application 100% is ok...unit maufactures telling unit also sending data continuously...then where the problem is???can anybdy share ur idea about this?

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Exim.conf Missing (cpanel Server)

Jan 7, 2007

Broadcast message from root (Sat Jan 6 15:52:08 2007):

cPanel Layer 2 Update Commencing

Broadcast message from root (Sat Jan 6 16:01:09 2007):

cPanel Layer 2 Install Complete

I got this message while leaving my computer on over the weekend. And suddenly find that my mail server aint' working. So i tried to restart exim

root@kuching [~]# service exim restart
Shutting down exim: [FAILED]
Shutting down antirelayd: [ OK ]
Shutting down spamd: [ OK ]
Starting exim: 2007-01-07 20:47:43 non-existent configuration file(s): /etc/exim.conf
[FAILED]
Starting exim-smtps: 2007-01-07 20:47:43 non-existent configuration file(s): /etc/exim.conf
[FAILED]
Starting antirelayd: [ OK ]
Starting spamd: [ OK ]

I tried to reinstall exim by # /scripts/exim4 --force

It doesn't work again, so I tried to update again # /scripts/upcp --force

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Plesk 11.x / Windows :: Don't Have Root Access To Server As It Is A Webfusion Dedicated Server

Oct 16, 2013

I have Plesk 11.5 (service provider mode) on a Windows 2008 server IIS7.Most of my sites are developed in .asp and therefore i use a custom 500-100.asp error page that check s the IP of the visitor then displays either a friendly error, or if its my IP a full error of what has happened (it also emails me the error). This allows me to debug pages easily whilst developing and to keep an eye on anyone trying SQL Injection hacks on my sites (as the error and email also have session variables and IP address).I dont have root access to the server as it is a Webfusion dedicated server.I have following the Plesk documentation -

1) Switch on custom errors for the subscription
2) Look in virtual directories and navigate to error documents
3) Find the error in question (500:100) and change it to point at either a file or URL

FILE - I had the data centre add in the 500-100.asp error page in to the virtual template so that my page is available in the list of virtual files - this didn't work but that maybe because its not a static page??

URL - when i add the path it says its incorrect, if i add a fully qualified address, it accepts it but it doesn't work.give me a specific example of the URL that can be entered relative to the root as the format in the documentation isn't accepted. The last step is to restart IIS which is also an issue as i cant seem to do this from the Plesk panel..It is as if it isn't catching the 500:100 error, and only catching the general 500 error??

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Windows Server- MS SQL + Plesk

Jan 7, 2009

We are about to shift from linux server to plesk for some reasons given by our management.

I am interested to know that Plesk 8.X or 9.X comes with MS SQL edition in built? or we have to install that separately? This is for a hosting server so the server should have both MY SQL and MS SQL both, how to shift this in plesk, is it possible?

Also if we install plesk will it come with tomcat server? or not? some hosting clients need Java with tomcat?

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