Plesk 11.x / Linux :: Creating New Subscription - 502 Bad Gateway Error
Dec 10, 2013
I have a problem with "502 Bad Gateway" errore when I'm trying to create a new subscription.
Here my logfile:
/var/log/sw-cp-server/error_log:
2013/12/10 12:47:03 [error] 11827#0: *100 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: XX.XXX.XX.XXX, server: , request: "POST /admin/subscription/create HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "xxxxxxxxxxxxx.xx:8443", referrer: "https://xxxxxxxxxxxxx.xx:8443/admin/subscription/create"Click to expand...
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Jun 18, 2015
We get this same error on every subscription we create. It doesn't seem to affect anything but it's more of an annoyance than anything. It did it on plesk 11.5 and now with plesk 12.
[2015-06-18 08:35:13] ERR [util_exec] proc_close() failed
PHP Fatal error: Uncaught exception 'PleskUtilException' with message 'glmng failed: ' in /usr/local/psa/admin/plib/Service/Agent.php:243
Stack trace:
[Code] .....
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Jun 22, 2015
As I read, when Plesk and WHMCS are in the same server, you may have 502 bad gateway errors when creating an account through WHMCS..Page not Found/Timeout/502 Bad Gateway error creating accounts with Plesk 10+..By default Plesk 10 and above performs a forced restart of apache when an account is created or suspended which causes WHMCS to lose connection to the server, and if your WHMCS is on the same server, you will also lose connection to WHMCS at the same time.
In order to resolve this please refer to the following knowledgebase article for instructions on configuring Plesk to perform a graceful restart instead: URL..
But when I activate nginx in Plesk the 502 bad Gateway problem comes back.Is there an option to activate Nginx graceful restart in Plesk?
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Apr 13, 2014
I am new to Parallels software, more specifically Parallels Panels. I have installed a trial copy of the software on my Windows 2008 R2 SP1. This is a Dedicated machine with no other users on it. I presume installation of Panels was successful because I can log in and see the admin control panel. I created a customer with success. I am now trying to create a subscription using the default service plan. After entering all the appropriate info on the new subscription page and submitting it, a few moments later I receive the following error:
Error: Filename: ?C:Inetpubvhosts estyourwebhostingprosite.comhttpdocsweb.config
Error: The configuration section 'system.webServer/rewrite/rules' cannot be read because it is missing a section declaration In module Exception type: System.Runtime.InteropServices.COMException at Microsoft.Web.Administration.Interop.AppHost
[Code] ....
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Jul 26, 2014
Not sure if all notifications are working or not but I do know that when I create a new customer with a new subscription no notification is received. I have tested with several email addresses.
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Jan 14, 2015
I have a server with the latest version of plesk and centos.
The main site is Articoli Promozionali
Until now kept on the server active both apache and nginx.
Tonight I tried to disable apache leaving only nginx.
That raises the error: 502 bad gateway NGINX at all sites on that server.
To use nginx i need to keep active apache?
What can cause that error?
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Jun 27, 2014
I have upgraded from 11.5 to 12, and now if I try to open Plesk on the port 8443 I have this error:
502 Bad Gateway
nginx
This is the log:
2014/06/27 18:25:13 [crit] 1629#0: *2 connect() to unix:/var/run/sw-engine.sock failed (2: No such file or directory) while connecting to upstream, client: 79.49.206.176, server: , request: "GET / HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "87.106.85.233:8443"
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Jul 26, 2014
We are running Plesk 12 (latest version) on openSuse 13.1. The web server is nginx as a proxy in front of Apache. We are running into a 502 Bad Gateway nginx error when trying to send data from a simple form to a php script.
The log shows: upstream prematurely closed connection while reading response header from upstream
It seems that Plesk does not configure nginx properly as some pages, especially pages that are accessed via https have broken headers. The headers of a page that is displaying
HTTP/1.1 400 Bad Request =>
Server => nginx
Date => Sat, 26 Jul 2014 09:53:13 GMT
Content-Type => text/html
Content-Length => 166
Connection => close
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Jul 21, 2014
I have plesk 12.0.18 Update #9 Fresh installation. When i'm done with adding an subscription i get this error:
New configuration files for the Apache web server were not created due to the errors in configuration templates:
Template processing failed: file = /usr/local/psa/admin/conf/templates/default/domainVhost.php, error = Template_Exception: No data. file: /usr/local/psa/admin/plib/Template/Processor.php line: 28 code: 0 Previous error: Template_Variable_Exception: No data. file: /usr/local/psa/admin/plib/Template/Variable/AbstractCachedData.php line: 67 code: 0. Detailed error descriptions were sent to you by email. Please resolve the issues and click here to generate broken configuration files once again or here to generate all configuration files. See the details in Configuration Troubleshooter
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May 26, 2015
under Plesk 12.0.18 PHPMyAdmin is failing to import a 3 MB SQL dump of a simple Joomla website. "Error 505 Bad Gateway", it says.It happens with other dumps too, some as small as ~500 KB. The format (SQL or ZIP) of the file uploaded doesn't seem to matter, because the upload itself seems to work; it seems it's the post-processing what is raising the error.
The funny thing is that the import itself seems to work (the contents of the SQL dump are imported), but the error message appears and causes confusion and support requests from our clients./var/log/sw-cp-server/error_log says:
2015/05/15 03:19:31 [error] 10215#0: *5 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: XX.XX. XXX. XXX, server: , request: "POST /domains/databases/phpMyAdmin/import.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "xxxx. xxxxxxx.com:8443", referrer: URL.....To me it sounds like a timeout.
This seems to be a "popular" error among Plesk users, and I have tried this, this and this with no luck.
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Jun 5, 2014
When changing the subscriber of migrated (or new subscriptions) from a normal customer to another normal customer or reseller customer I sometimes get the following message:
Code:
Reassigning Selected Subscriptions
ERROR: PleskFatalException
Picker not supported
When going back to the subscription overview I get the following error message:
Code:
Error: External exception. SQLSTATE[21000]: Cardinality violation: 1241 Operand should contain 1 column(s)
There are related forum entries:
Does not apply, vendor_id is never null: [URL] ....
Does not apply, it was a Plesk 11 > 11 migration: [URL] ....
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Jun 12, 2014
Error when trying to set atomic subscription rule:
Failed to install the ModSecurity rule set: SecReadStateLimit is depricated, use SecConnReadStateLimit instead.
Syntax error on line 70 of /etc/httpd/conf/modsecurity.d/rules/atomic/modsec/00_asl_zz_strict.conf:
Error creating rule: Could not add entry "127.0.0.0/8" from: 127.0.0.0/8.
In directory /etc/httpd/conf/modsecurity.d/rules I have only: atomic.new modsecurity_crs-plesk tortix tortix.backup
There is no file 00_asl_zz_strict.conf
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Feb 18, 2015
Our server : [URL] .....
plesk v11 (64BITS)
PROBLEM DESCRIPTION
We found 502 Bad Gateway error Nginx on multiple domain "currently troissoeursetunfrere.com is a wordpress site e-commerce" and also malittleboutique.com ecommerce wordpress, possibly to fix this problem we have followed this tutorial " [URL] ....
we perform the following operations:
sudo apt-get remove php5 php5-cgi php5-fpm
sudo apt-get install php5 php5-cgi php5-fpm
Following these operations we lost access to cpanel.
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Feb 14, 2014
The issue is effectively that we created a subscription with the domain. Which has since been deleted. The domain now wants to be added to another subscription on the account.
The domain can be seen in both the PBAS and PPA domains and everything seems to point at the right subscriptions. I presume all this is right as we have other domains quite happily added to the subscription in a similar manner.
I'm not really wanting to rip out the entire domain from the system as we spent the morning putting in 132 records, due to a bizarre lack of bulk insertion tools.
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May 15, 2015
since yesterday I'm receiving this errors on some website: see attachment
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Dec 1, 2014
We can no longer create a working subscription
Microsoft Windows Server 2012 R2
12.0.18 Update #26
After the creation of a subscription, DNS does not work properly.
The last successful subcription was created Sept 26, 2014.
I thought something ontoward had happened at first so attempted to delete the subscription and re-create.
On attempting to delete the subscription the following error is given
Error: Some of the selected subscriptions were not removed.
Unable to remove domain: Error during domain.com removeZone: dnsmng failed: Unknown error 0x80131509 (COM Interop Error 80131509, Description: System.InvalidOperationException: Operation is not valid due to the current state of the object. at System.Management.ManagementObject.Delete(DeleteOptions options) at System.Management.ManagementObject.Delete() at WMIMsDNS.Provider.DeleteRecordsByType(String zone, String type) at WMIMsDNS.Provider.DeleteZone(String zone, UInt32& serial)) at removeZone ZoneName = 'domain.com'Click to expand...
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Jul 4, 2014
When I try to create an email address with this command
./mail --create test@domain.com -passwd dommage -mailbox false -manage-spamfilter true -redirect true -rediraddr stevefigueras@yahoo.fr
i get this message error and i don't understand why
-bash: ./mail: No such file or directory
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Jul 14, 2015
My panel suddenly stop works to create databases from client account.This error shows:
Internal error.
PHP Notice: Undefined variable: dbType
From admin account there is no problem to create databases.I`ve run bootstrap.sh repair successfully but still not working.Plesk 12.0.18 #55 Ubuntu Linux 10.04
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Oct 30, 2014
Today at 12.50 pm my (ubuntu 14.04.1 LTS) server running plesk 12.0.18 suddenly stopped serving websites. Any attempts to access a webpage on any vhost returned the 502 bad gateway using Nginx error messsage.When I looked at the nginx logs, I found messages like:
2014/10/30 14:48:00 [error] 3099#0: *101 connect() failed (111:
Connection refused) while connecting to upstream, client: m.m.m.m, server: , request: "GET /server-status HTTP/1.0", upstream: URL....
Restarting apache & nginx (/etc/init.d/apache2 restart & /etc/init.d/nginx restart) made no difference and I had to reboot to restore http access.
Strangely if I browsed with port 7080 specified (i.e. http://n.n.n.n:7080), this worked fine for all vhosts, so apache (which I believe is listening on this port while nginx listens on port 80) is working fine - nginx is just not able to pass stuff to it?
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Jun 17, 2015
this is a fresh Plesk 12 installation on a Dedicated Server, on Debian 6. I haven't installed a License key yet.When i tried to run MIgration Manager, the loading was taking forever. Also, when i try to enter Webserver Configurations Troubleshooter, i get 502 Bad Gateway nginx error.In the /var/log/sw-cp-server/error_log i get this error:
Code:
2015/06/17 11:42:47 [error] 3918#0: *52 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: A.B.C.D, server: , request: "GET /modules/configurations-troubleshooter/index.php/index/list HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "X.X.X.X:8443", referrer: "https://X.X.X.X:8443/admin/module/list?context=modules"
When i try to insert a Plesk License, i also get this error:
Code:
2015/06/17 10:29:17 [error] 5643#0: *81 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: A.B.C.D., server: , request: "POST /server/
key_upload.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "X.X.X.X:8443", referrer: "https://X.X.X.X:8443/server/key_upload.php"
I followed this KB article 118757 but no luck. Also, the server resources are at the lowest usage and there is >2 TB disk space available.
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Jun 23, 2015
We have a problem with a magento website. Often (perhaps when we use administration), we have the message "502 Bad Gateway nginx".
We have added server instructions in Plesk Nginx:
proxy_buffers 16 16k;
proxy_buffer_size 32k;
fastcgi_buffer_size 32k;
fastcgi_buffers 16 12k;
But we have still the problem.
We have tried :
[URL] ....
And
[URL] ....
Without results...
The log file say:
[client x.x.x.x] client denied by server configuration: /var/www/vhosts/domain.com/httpdocs/app/etc/local.xml
x.x.x.x is the website IP.
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Jul 2, 2014
When i open the page i get the error: "502 Bad Gateway"with strace i get the following error:
Code:
connect(14, {sa_family=AF_FILE, path="/var/run/mysqld/mysqld.sock"}, 110) = 0
setsockopt(14, SOL_IP, IP_TOS, [8], 4) = -1 EOPNOTSUPP (Operation not supported)
setsockopt(14, SOL_SOCKET, SO_KEEPALIVE, [1], 4) = 0
System: Debian 7.5
Mysql: 5.6.19
Plesk: 12.0.18
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Aug 18, 2014
I have upgraded from 10 to 12 and now I have "502 Bad Gateway nginx" error. I have atached logas..
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Sep 27, 2014
After upgrading (i know, i should not do this) from Squeeze to Wheezy i have got a problem with subscriptions.Plesk seems to work, but whein i want do manage a domain/hosting. i just see 502 Bad Gateway nginxClick to expand...
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Aug 13, 2014
Yesterday I've upgraded the server to Plesk 12.0.18. After the upgrade, a WHMCS install has stopped working.
The only error logs where I found errors is the proxy_error_log. It contains this kind of lines (for the 502 error):
2014/08/13 08:13:45 [error] 2918#0: *400 upstream prematurely closed connection while reading response header from upstream, client: XX.XX.XX.XX, server: XXXXXXX.COM, request: "GET /knowledgebase.php HTTP/1.1", upstream: "http://XX.XX.XX.XX:7080/knowledgebase.php", host: "xxxxxxxxx.com"
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Jul 21, 2014
i have plesk panel 12 ... in the last few days there was a automatically update from plesk for my strato v-server.
After this update i got the message: 502 Bad GateWay - nginx when I will connect to my plesk login ...
all websites etc works fine but i can't login ...
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Jul 8, 2014
In the attached image, the following error details to create a new subdomain
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Oct 7, 2013
Plesk 11.5.30 all latest updated installed is used with Power-User view on an Ubuntu 12.04 LTS 64 Bit system.
The Plesk Interface is working well in general. But if the customer clicks on "Webspaces" -> Add Webspace they run in a:
[URL] ....
Browser:
502 Bad Gateway
nginx
To try to fix it with:
/usr/local/psa/admin/bin/nginxmng --disable
/usr/local/psa/admin/sbin/httpdmng --reconfigure-all
/etc/init.d/apache2 restart
/etc/init.d/ngnix restart ( does not work anyway since the customer is not using it ) -> ngnix_enable=no
Which did not work ( ngnix is and was not active )
In the log /var/log/sw-cp-server/error.log
we can see:
[error] 1936#0: *180 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 84.177.142.220, server: , request: "GET /smb/account/create-subscription HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "server:8443", referrer: "https://server:8443/smb/account"
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Mar 12, 2015
Since we switched to Plesk 12 and activated nginx the problem reoccurs reliably on every domain change.
As soon as a customer creates a new domain or alias and Apache restarts nginx delivers 502 errors for maybe 10 seconds. After that everything is fine again.
The system is Debian 6.0.10 with Plesk 12.0.18 Update #38
That might not be a problem in small environments, but with >100 domains the timeout is annoying enough for customers to pick up the phone.
Adding this to /etc/sw-cp-server/config did not do the trick.
http {
fastcgi_buffers 32 32k;
fastcgi_buffer_size 64k;
fastcgi_read_timeout 600;
fastcgi_send_timeout 600;
}
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May 28, 2015
After yesterday autoupdate (to Plesk 12.0.18 Update 48) admin area shows:
502 Bad Gateway
nginx
While navigating to Tools & Settings:
ERROR: Zend_Controller_Exception: SQLSTATE[HY000] [2002] Connection refused#0 /usr/local/psa/admin/externals/Zend/Db/Adapter/Pdo/Mysql.php(109): Zend_Db_Adapter_Pdo_Abstract->_connect()
#1 /usr/local/psa/admin/externals/Zend/Db/Adapter/Abstract.php(459):
[Code]....
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