Plesk 11.x / Windows :: Slow Domain Creation On Same Web Space And Doc Root - Authentication Error

Jun 26, 2014

We have more than 10 domains on the same webspace, sharing the same document root. When we try to add a new domain on the same web space (sharing the same document root) Plesk takes a long time to create it (about 10 minutes). While domain creation, all the other domains sharing the same document root and web space get an authentication error. When Plesk finishes, all domains work again.

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Plesk 12.x / Windows :: Restore Error - There Is Not Enough Space On The Disk

Dec 13, 2014

When restoring a backup on Plesk 12, the error below is generated for some sites and the sites are only partially restored. Although the message talks about disk space, there is in fact plenty of free disk space - i.e. many GB. The backup was created on Plesk 11.5. The restore on Plesk 11.5 works.

I noticed that all the failed domains exceed the disk space allowed by their Service Plan. However, the 'Overuse is allowed' setting is selected. Strangely, I tried changing the Service Plan and retrying the backup and restore, and the same errors were generated.

<object type="domain" name="domain.com">
<object type="hosting" name="domain.com">
<message code="CantUnpackDomainContent" severity="warning" id="f3946c79-7ae2-4be2-8300-ba766bea7869">
<description>Can not deploy content of domain domain.com</description>

[Code] .....

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Plesk 11.x / Windows :: Error 503 On One Domain

Mar 5, 2014

I receive the error just on one domain, when i saw this error i check server and server has a RAM, CPU ok.

Site use ASP + ISAPREWRITE is this causing this problem?

How can i fix this?

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Plesk 11.x / Windows :: 404 Error On New Domain

Jul 17, 2012

I am trying out Plesk 11 for windows, so far I like it and will most likely buy it. I am having a problem with a new domain, however. I just created the domain, and I installed wordpress on it using Plesk's application page. If I go to [URL] .... it will not load, however if I go to [URL] .... it loads just fine. I even edited the directory to make sure that IIS looks for index.php first, but this didn't fix it. What am I missing? 

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Plesk 11.x / Linux :: Sending Mails To Customer Upon Domain Creation

Jun 5, 2014

I use whmcs to bill my cusotmers. when a account is created, plesk sends mail from admin email and name to customer as below,

A new domain name has been created.
Domain name: xxx.xxx
Domain name owner: xxxx xxxxx
IP address associated with the domain name: xxx.xxx.xxx.xxx

How can I disable it ? it ends up in spam and I just don't want customers to receive it.

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Plesk 12.x / Linux :: Email Notifications (Domain Creation / Overuse)

Mar 13, 2015

We seem to be getting 3 copies of all email notifications whenever an account is created, it seemed to happen after a server transfer but I can't see anywhere that is set up as a duplicate.

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Plesk 11.x / Windows :: Personal Repository Creation Hangs?

Dec 10, 2013

new server, windows 2012 dataserver R2.

I set up the personal repository info and on save it hangs. Manual ftp to that other server works. Adding :21 to the address does not work.

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Plesk 12.x / Windows :: AWStats Error For Removed Domain

Jan 6, 2015

I accidently added a new domain to another domains webspace instead of a separate one. I removed the domain and readded it correctly.Ever since then the nightly web_statistics_executor.exe gives me the error

The system cannot find the path specified. (Error code 3) at Open file 'D:Inetpubvhostsdomain.co.uk. pleskstatisticsdomain2.co. ukwebstatCopy AWStats.lock'....

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Plesk 11.x / Windows :: Error Message When Creating New Domain

Dec 8, 2014

I'm trying to create a new domain extranet.ondes.fr to have a forward on an another website.

And have this error message : "Erreur: Failed domain creation: Impossible de mettre à jour les données du domaine : Failed mail post-configuration: Can't create mail domain servie: mail_Facade->createDomain() failed: mailmng failed: MEAOPO.PostOffice.AddPostOffice failed for name extranet.ondes.fr [extranet.ondes.fr]"

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Plesk 11.x / Linux :: Failed Domain Creation - Unable To Restore DNS Zone

Aug 18, 2014

I have a VPS running Plesk 11.x and yesterdady I tried adding a new domain to my subscription and received this error:

Error: Unable to update domain data: Unable to restore the DNS zone: an error occurred while adding the DOMAINNAME IN A DOMAINNAME record: Incorrect DNS record values were specified.

I have one subscription and under that a few domains. I've not had any DNS issues before so I'm a little stumped as to where to start looking. I suspect DNS template issues but I'm not that au fait with the DNS template so I don't want to start fiddling. My service provider suggested I look at [URL] ... which doesn't appear to be related as I have no duplicate domains under my subscription.

Following on from this the VPS is my personal server and I host a few sites for friends consequently I only have the one subscription. I've been advised that I should have one subscription per domain. Is that correct information?

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Plesk 11.x / Windows :: How To Allow Reseller To Send Creation And Warning Messages From His Mail

Apr 22, 2013

We have a reseler that wants his clients to receive the system warning and the account creation from a mail that he wants , not from the administrative mail that is default .

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Plesk 12.x / Windows :: Internal Error When Removing Domain - Failed To Parse Response

Jan 23, 2015

I am using plesk panel 12.0 when i try to remove domain i get this error :

Internal error: Failed to parse response. Reason: Failed to read data from stream Process output:

MessageFailed to parse response. Reason: Failed to read data from stream Process output:

File : Domain.php
Line :393
Type :Smb_Exception

I even tried with command line utility...

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Plesk 11.x / Linux :: STARTTLS Authentication - SMTP Error

Jul 10, 2013

This error occurred always when I try to send one email using my server and authentication STARTTLS. Here message From mailer daemon:

Signature: Postfix SMTP server: errors from unknown[187.75.4.156]

Message:

Transcript of session follows.

Out: 220 age1.com.br ESMTP Postfix
In: EHLO [192.168.1.101]
Out: 250-age1.com.br
Out: 250-PIPELINING
Out: 250-SIZE 20480000

[Code] ....

For other details, see the local mail logfile
/usr/local/psa/var/log/maillog

Code:
Jul 10 14:15:37 ip-172-31-27-123 postfix/smtpd[26508]: warning: cannot get RSA certificate from file /etc/postfix/postfix_default.pem: disabling TLS support
Jul 10 14:15:37 ip-172-31-27-123 postfix/smtpd[26508]: warning: TLS library problem: 26508:error:02001002:system library:fopen:No such file or directory:bss_file.c:355:fopen('/etc/postfix/postfix_default.pem','r'):
Jul 10 14:15:37 ip-172-31-27-123 postfix/smtpd[26508]: warning: TLS library problem: 26508:error:20074002:BIO routines:FILE_CTRL:system lib:bss_file.c:357:

[Code] .....

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Plesk 12.x / Linux :: Email Error With Roundcube - Authentication Failed

Jul 10, 2014

I have a VPS with plesk 12 I created an email account with one of my domains and when I try to send emails from this account through webmal of roundcube, I get the following error.: An error has occurred! SMTP Error (250): Authentication failed.

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Plesk 12.x / Linux :: Webmail SMTP Error (250) Authentication Failed

Jun 25, 2014

installed on CentOS 6 and Plesk Version 12.0.18.

I initially had trouble where everytime i tried to load webmail.domain.tld i would have a DNS error, I've resolved this by correcting the DNS settings on my domain and now i can login to the webmail and recieve emails. Now, whether i use Horde or Roundcube i get this authentication error for my SMTP. I'm very new to this stuff and i'm not sure where my log files are or what the issue could be or even how to fix it.

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Plesk 12.x / Linux :: Horde Authentication Error - Uncaught Exception

Oct 9, 2014

I'm currently experiencing a lot of problems, using Horde. Users are not able to log-in due to this error:

Code:

2014-10-09T10:00:54+02:00 EMERG: HORDE Uncaught exception 'Horde_Exception_PushApp' with message 'User xxx@yyy.tld is not authorized for Horde.' in /usr/share/psa-pear/pear/php/Horde/Registry.php:1555
Stack trace:
#0 /usr/share/psa-pear/pear/php/Horde/Registry.php(1198): Horde_Registry->pushApp('horde', Array)

[Code] .....

I've already tried re-installing Horde, but without success.

There's an article in your KB, but `/var/lib/php/session` does not exist and `/var/lib/php5/sessions` has the required perms.

I've also tried to set session.save_path to `/var/lib/php5/sessions` in `/etc/psa-webmail/horde/horde/php.ini` and after a restart, sessions are written into that directory. But the problem still exists.

Code:
_b|i:1412842564;_r|i:1412864164;horde|a:25:{s:11:"auth/authId";s:13:" xxx@yyy.tld";s:12:"auth/browser";s:110:" Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/38.0.2125.101 Safari/537.36";s:16:"auth/credentials";s:4:" imp";s:15:"auth/remoteAddr";s:15:" my.ip.addr.ess";s:11:"auth/userId";s:13:"

[Code] .....

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Plesk 11.x / Windows :: Costumer Website Authentication - Default Settings?

Oct 9, 2013

We have set up a site for a customer anyone goes to view the sites an a default authentication pop up appears, and the only way to view the website is to type in the customers Cpanel Login details.

I've checked the IUSR, IWPD permissions and they are correct. and check the authentication modules and level in IIS and they seems to be correct.

Is there away to set a customers permissions to the default settings?

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Plesk 11.x / Windows :: Deletion Of Httpdocs Folder - Authentication Required

Jul 15, 2014

I have accidentally deleted httpdocs folder. But after that I create It manually and upload my website. Now It is showing 'Authentication Required' whenever I want to open my site through browser.

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Plesk 11.x / Windows :: Configure Report Emails To Use SMTP Authentication?

May 12, 2014

Plesk Panel, 11.0.9, #61, Windows 2008 R2 SP1, x64

PROBLEM:
With reports configured to send out to an email address local on the Windows server configured through PLESK, if local relay isn't enabled at 127.0.0.1 on the SmarterMail server, the reports are never delivered.

- server is [domainx].com
- email to receive reports from PLESK is plesk444@[domainx].com
-this email address is able to send and receive internally or externally to and from any client w/ SMTP auth enabled.

If SmarterMail is configured with SMTP Authentication Bypass for 127.0.0.1, we get the scheduled report emails as we should. Without the SMTP Authentication Bypass enabled, none of the clients or administrators get any reports or notifications at all.

QUESTION: How can I configure PLESK Panel 11 itself to use that SMTP Authentication to send those reports out?
--is there a configuration file or registry value I can add or modify?

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Plesk 12.x / Linux :: FTP Error Due To Insufficient Disk Space For Backup

Mar 31, 2015

I changed the DUMP_TEMP_D directory in psa.conf.

I have set it on /var/backups and given the permission 1777.

I have rebooted the psa service and initialized the backup again but it always returns that error.

Moreover, if I run the command df -h, the tmp directory doesn't appear.

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Plesk 12.x / Linux :: Error - Insufficient Disk Space For Backup

Jul 9, 2015

Whenever I am trying to take backup through Parallels Plesk (Plesk version:12.0.18 Update #53) getting an error "Error: Insufficient disk space for backup. "

Default backup location is '/var/lib/psa/dumps' with enough space (Near 1TB). Then why showing above error message?

Version Details:
Version Parallels Plesk v12.0.18_build1200140811.16 os_CentOS 7
OS CentOS Linux 7.1.1503 (Core)

[Code]....

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Plesk 12.x / Windows :: Out Of Space - How To Use Second Spare Drive

Jun 17, 2015

My server is gradually running out of space as my websites expand. I have a spare second drive - is it possible to reconfigure plesk to use this second drive ? I see I can use the plesk config tool - but looking at the documentation it moves all your sites over to the new drive which I don't want to do ?

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Plesk Automation :: DNS Record - Unable To Set Cname For Root Of Domain

Feb 28, 2015

I have a domain hosted in a external pool of servers.I must set a dns record for www.domain.tld and domain.tld (without www). It must be done using cname.The www.domain.tld , works fine.

Ex:www.domain.tld IN CNAME xyz.otherdomain.tld.

But I am not able to set a DNS record for a root of domain.

Ex: domain.tld IN CNAME xyz.otherdomain.tld.
neither domain.tld IN CNAME www.domain.tld.

The PPA didn't allow me.It say that the host field is mandatory.

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Plesk 12.x / Linux :: Adding Subdomain To Forwarding Root Domain

Apr 23, 2015

I want to add a subdomain foo.bar.com to a master domain bar.com in the subscription bar.com. Normally this works but if I set the hosting type of the master domain to forward, I cannot add subdomains anymore. If I have already added a subdomain, I cannot change the hosting type of the master domain. Also it is not possible to add a second domain to the subscription anymore.

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Plesk 12.x / Windows :: PHP Connecting Over Localhost To MySQL Very Slow

Jan 27, 2015

I have windows server 2012 and Plesk v12.0.18 #30 - I noticed speed problem.

When I try to connect to mySQL with:

$conn = new mysqli('localhost', 'joomla_***', '*****', 'joomla_test');

Connection takes 1 second!!!When I try to connect with '127.0.0.1' instead of 'localhost' connection takes 0,009 seconds.

1. I tried solution to add line '127.0.0.1 localhost' to c:windowssystem32driversetshosts - but no luck.

2. I tried to edit C:Program Files (x86)ParallelsPleskMySQLDatamy.ini - adding lines
bind-address=127.0.0.1
skip-name-resolve
then restarted mySql but 1 second lag time on connection was still there.

3. I even tried to disable IPv6 but still no luck

I guess all users windows windows server 2012 has the same problem??!?!...

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Plesk 12.x / Windows :: Slow Website Performance With Perl And Python Installed On IIS

Jan 3, 2015

I noticed that all my client websites were as slow as a snail snot before uninstalling perl and Python.

Is it normal that perl and python components slowing down IIS?

I search online, it is a common scenerio for those two to slow down IIS.

After I uninstalled perl and python as well as awstat, the site are working as fast as before.

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Account Creation Status: Failed (that Domain Is Already Setup)

May 5, 2009

when i create an account from whm it gives me error as below

please tell how can fix this error ?

Error message

Quote:

we are unable to set up this domain name ahmd.co.nz & getting the following error please resolve this issue

Account Creation Status: failed (Sorry, that domain is already setup (remove it from httpd.conf))

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