Plesk 12.x / Linux :: Unable To Start Parallels Products Installer
Sep 5, 2014
I'am unable to:
Plesk Control panel -> Tools and Settings -> Updates and Upgrade
Get:
Error: Unable to start Parallels Products Installer. The following error has occurred: Execution failed. Command: autoinstaller Arguments: Array ( [0] => --service-mode [1] => --enable-xml-output [2] => --ssl-cert [3] => /usr/local/psa/admin/conf/httpsd.pem [4] => --branch [5] => release,stable ) Details: file does not exist or is not executable: /usr/local/psa/admin/bin/autoinstallerClick to expand...
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Mar 17, 2015
Tools & settings > plesk > updates & upgrades.
I tried to open updates & upgrades, with above flow, using the same username and password to log in the panel, on :8443, but the page said the username or password is not valid. attached screenshot....
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Aug 23, 2013
Here my msg. i get while trying to update via the Panel:
Code:
Unable to obtain the latest version of Parallels Installer: The required version '3.15.15' was not found on the server. This could happen because of configuration error at the download site. Failed to download the package
[URL] ....
The requested URL returned error: 404
Running Debian 7
PV: 11.5.30 Update #11
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Dec 6, 2014
When i go to https://ip:8447 i get the error
Can't connect to backend: No such file or directory
The source is locked and the "Store installation files in directory" is empty and i cant change it. The source gives an explantation:
"This field was locked by vendor. Enable it by removing 'SOURCE' option from Parallels Installer configuration file."
But where is the Installer configuration? I think i might have deleted this by accident and comparing files with another server didnt gave result.
[URL] .... doesn't list it either
/usr/local/psa/admin/sbin/autoinstaller
also doesn't have an option to get the current or default config.
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May 6, 2015
I have tried to install multiple versions of PHP as described here: [URL] The option "Add/Remove Components" > "Web hosting features" > "Different PHP interpreters versions" is not available in the Parallels Installer. I am using Plesk 12.0.18 on CentOS release 6.6 (Final)
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May 15, 2014
I can't login to Add or Remove Components - Parallels Installer
Before, when I made a clic on link, it was just loading options to add or remove components. Now, it takes me to a login page, with root user.
If I enter a bad password, it shows me an error
If I enter the correct root password, it returns to same login page again, without any error
I am using Plesk 11.0.9 Update #61
CentOS 6 x64
I recently installed an KASPERSKY ANTI-VIRUS trial. I stopped kaspersky app, with same result...
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Dec 26, 2014
I have a message of failure during autoupdate of my plesk ...
The logs are.
Code:
Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
[4] => --include-components-from-class
[Code] ....
ERROR: Installation will not continue
Not all packages were installed.
Please, contact product technical support.
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Jun 30, 2012
In Plesk Control Panel accessing Updates and Upgrades have a error that shows Failed to read product information from the file :
Can't process products.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/products.inf3: Empty reply from server Can't process versions.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/versions.inf3: Empty reply from server
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May 23, 2015
I noticed that my spamassassin wasn't running on my server. so I restarted the service from the plesk panel but got the following message:
Error: Unable to make action: Unable to manage service by spammng: spamassassin: unrecognized service
ERROR:spammng:Unable to start SpamAssassin service
('--start', 'spamassassin')
So I SSH'ed into my machine and saw that spamassassin wasn't running.
The I reinstalled spamassassin from the "add and remove product components", but that didn't change anything. Still the same error.
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Mar 7, 2015
I have a issue when i try to start the DNS bing server over my vps with Centos 7 and plesk 12 its shows me this error
Error: Unable to make action: Unable to manage service by dnsmng: Empty error message from utility. ('--start', 'dns')
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Apr 11, 2015
I had been wondering why I wasn't getting MU#42 of Plesk 12.0.18 on Ubuntu 14.04.2 LTS (and 12), and I noticed this when running apt-get update (just after running autoinstaller from UI)...
Reading package lists... Done
W: GPG error: http://autoinstall.plesk.com trusty InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 22738D6AF741DEBClick to expand...
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Sep 3, 2014
couldn't find any installation guide by Paralles how to install Plesk12 step by step. Found some on the internet, got the webinstaller started, but it says I should visit "192.168.0.100:8447" in my browser, which is just the internal IP of the server. Now I don't know what to do now, it's a fresh installed CentOS 6.5
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Feb 17, 2015
I am trying to update Plesk but whenever i try do so with the installer, the update fails because data is somehow added to /etc/apt/sources.list and sources cannot be read anymore. This happens both with the admin panel and the command lines.
Here is the command I'm running:
Code:
plesk installer --all-versions --select-product-id plesk --select-release-latest --show-components >/dev/null && plesk installer --version
Here is the output :
Code:
Doing restart of Parallels Installer...
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading ppsmbe.inf3: 18%..79%..99%..100% was finished.
[Code] ....
And here is the content of my /etc/apt/sources.list file after the command is ran:
Code:
root:x:0:0:root:/root:/bin/bash
daemon:x:1:1:daemon:/usr/sbin:/usr/sbin/nologin
bin:x:2:2:bin:/bin:/usr/sbin/nologin
sys:x:3:3:sys:/dev:/usr/sbin/nologin
sync:x:4:65534:sync:/bin:/bin/sync
games:x:5:60:games:/usr/games:/usr/sbin/nologin
[Code] ....
The piece of data above the sources keeps coming back everytime I run the command even though I'm deleting it.
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Mar 17, 2015
Ok, new to Plesk, trying to move from ispconfig. So I have Plesk 12 running on Centos 6 64bit in a VPS. I figured out how to upgrade PHP and now I have installed my first website. The website is joomla based but I am getting the below error when installing components:
Warning
Copy failed.
JInstaller: :Install: Failed to copy file /var/www/vhosts/virtual-sim-racing.com/httpdocs/home/tmp/install_55081e65af5fe/pkg_kunena.xml to /var/www/vhosts/virtual-sim-racing.com/httpdocs/home/administrator/manifests/packages/pkg_kunena.xml
Package Install: Could not copy setup file.
This suggest to me a permissions issue - but what to do with it. I have checked all of the relevant Joomla folder permissions and they are all showing as writeable, so it looks like something outside of that?
I don't want to have to stick with ispconfig much longer ...
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Feb 25, 2015
Does Parallels support Plesk 12 being installed on a Linux VM that is provisioned on Microsoft Windows Server 2012 R2 Hyper-V?Is it fully supported?
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Nov 8, 2014
I recently changed the main domain url from website.com to www.website.com, this resulted in 404-errors when i navigated to wordpress...
I found a solution on the internet and updated the records with phpmyadmin [URL] ....
When I click on Login at the the WordPress Installations I'm still being navigated to the old website url. It supprices me that there is no option to change it on Plesk level after wordpress is deployed.
How can i change or update the wordpress path once it is installed in Plesk?
I'm using CentOS 6.2, maybe there is a config file or an database for Plesk?
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Aug 22, 2014
Buy the new Dedicated Server Self-Managed Dedicated Servers - Self-Managed - Intel Xeon E3-1240v2 Quad Core But i don;t have cpanel installed in my server i had now Managed VPS Server with whm panel had only 1 site [URL] .... don't have too much data i m facing server issue problem they request me to buy dedicate server i buy self manage server it cost me less but now i search on google alternative whm i find parallels but i m new here don;t know how to install and transfer it WHM tO Paralllels plesk panel
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Dec 25, 2014
is it safe to Upgrade Parallels 11.5 to 12 from the panel
OS
CentOS 5.10 (Final)
Panel version11.5.30 Update #48, last updated at Nov 21, 2014 02:33 PM
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Sep 17, 2014
I'm new user for parallels and plesk. I new install plesk 12 for my hosting provider but i have problem step by step integration whmcs.
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Aug 4, 2014
I have Parallels Plesk Panel v.11.5.30 on CentOS (Linux version 2.6.32-431.3.1.el6.x86_64) and I get error message whenever Plesk tries autoupdates.
Problem started to appear just after I updated server with atomicorpURL....When I try to update manually through console (yum update) I get following error:
Code:
warning: rpmts_HdrFromFdno: Header V3 RSA/SHA1 Signature, key ID 4520afa9: NOKEY
Retrieving key from file:///etc/pki/rpm-gpg/RPM-GPG-KEY.art.txt
The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository.When I try to update any component manually through panel I get following error (This is for Apache web server support):
Code:
Installation started in background
Loaded plugins: fastestmirror, priorities
Loading mirror speeds from cached hostfile
* atomic: www7.atomicorp.com
* base: mirror.checkdomain.de
* extras: mirror.checkdomain.de
* updates: mirror.checkdomain.de
[code]....
Fatal error during packages installation: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository.YumBaseError: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository. Error: Failed to run the Yum utility.The Yum utility failed to install the required packages.Attention! Your software might be inoperable.
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Jul 21, 2014
I have a new 1 and 1 hosting account and have reimaged to have Plesk Panel 12 as I have used Plesk with another virtual server account.
However I do not know how to install the mail server.
Is there a simple way to install the mail server so I can set up pop mail boxes?
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May 9, 2014
I am using Parallels panel 11.5.30 Update #44 on CentOS 6.5 (64bit version) located on VPS. What is the easiest way to update:
- PHP 5.3.3 to PHP 5.5.12 (current stable version) and
- MySQL 5.1.73 to MySQL 5.6.18 (current stable version).
Is it possible to update these from Plesk's control panel?
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Feb 8, 2015
I have a problem with my plesk panel. Ever since I rebooted my server it won't load the IP:8443 page at all.
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Jul 2, 2014
All new domains (sites) only display the Parallels page. Upgraded to the following ...
OS CentOS 6.5 (Final)
Plesk version 12.0.18 Update #6, last updated at July 3, 2014 06:56 AM
The system is up-to-date; last checked at June 27, 2014 04:43 AM​
Pretty sure it is a permissions problem, have tried chown -R domain.com.au domain.com.au and returns invalid user.
Can now FTP, use webmail, preview the site and have uploaded a pretty big site .... the Paraellels site displays it as 0mb disk space used and only displays the default Parallels place holder.
This is what a new domain name is displaying ######################################
Files listed in the file manager ######################################
Files uploaded using Filezilla FTP program ######################################
Default place holder ... can't display any other page. ######################################
Have checked all DNS settings and they match the other domains.
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Feb 20, 2015
I'm asking if there is a server monitoring tool that has easy install steps for Parallels Plesk 12.0.18 Upd #36 or any guide since my server is running slow and I need to collect some data in order to fix the issue.
I've tried Munin on my own but got this error during install process:
Transaction Check Error:
file /usr/share/man/man3/XML::SAX::Base.3pm.gz conflicts between attempted installs of perl-XML-SAX-0.96-7.el6.noarch and perl-XML-SAX-Base-1.04-1.el6.rf.noarch
file /usr/share/man/man3/XML::SAX::Exception.3pm.gz conflicts between attempted installs of perl-XML-SAX-0.96-7.el6.noarch and perl-XML-SAX-Base-1.04-1.el6.rf.noarch
I'm running CentOS 6.6.
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Jul 10, 2014
I have a problem to login Parallels Plesk Panel, on a 1and1 vps.
When I click on "login", it just reload the page (I'm sure that username and password is correct).
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Dec 3, 2014
So I set up a Cloud VM to host a number of websites and as a precaution I enabled the Parallels Antivirus.... wow. The server memory usage has shot up from 55% to 108% when it is turned on.
This is bonkers - how can I reduce the memory back to a safer % while keeping the AV turned on? Are there other services that are non essential that I can turn off without effecting performance?
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Jun 9, 2015
Automatic Parallels Plesk. 12.0.18 has stopped working but no solution from plesk yet? I think every user has the same problem. Many people asked the same question but no solution/answer from plesk.
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Oct 30, 2014
I can not change "Hosting Type" of my domains configured in Parallels Plesk 11.0.9 for Linux.
I have read this kb. It is exactly the problem I have, but I have permission to create domains and still can not change the type of hosting...
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Sep 12, 2014
when trying to uninstall this extension I get the following error: Executing /opt/psa/admin/plib/modules/panel-news/scripts/pre-uninstall.php failed.
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Jun 11, 2014
I've got a serious problem with a domain I purchased from parallels marketplace.
I have a plesk installation at my current provider (server4you.de) and I ordered a domain via the integrated services of plesk: marketplace.parallels.com
Great. So now I own the domain.
However, I cannot propagate my IP or set the domain's dns servers. Of course, a proper DNS template has already been applied.
My plesk installation is not hosted by parallels. My provider (server4you.de) sais, they can't do anything, because I ordered via plesk panel. The domain has been purchased via marketplace.parallels.com, but the registrar is tucows. I have no user account for tucows. Regardless what the plesk KB sais, it is NOT possible on my marketplace account to set the nameservers. I don't have that option in my marketplace account.
It seems like I have a domain now that I cannot use. Where can I set the nameservers for the domain?
The parallels support is hidden behind seemingly 1000 barriers. Whom can I contact to set the nameservers for me? I CANNOT even transfer the domain to my provider as the domain status is "server transfer prohibited".
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