Plesk 12.x / Linux :: Unable To Start Parallels Products Installer
Sep 5, 2014
I'am unable to:
Plesk Control panel -> Tools and Settings -> Updates and Upgrade
Get:
Error: Unable to start Parallels Products Installer. The following error has occurred: Execution failed. Command: autoinstaller Arguments: Array ( [0] => --service-mode [1] => --enable-xml-output [2] => --ssl-cert [3] => /usr/local/psa/admin/conf/httpsd.pem [4] => --branch [5] => release,stable ) Details: file does not exist or is not executable: /usr/local/psa/admin/bin/autoinstallerClick to expand...
I tried to open updates & upgrades, with above flow, using the same username and password to log in the panel, on :8443, but the page said the username or password is not valid. attached screenshot....
Here my msg. i get while trying to update via the Panel:
Code:
Unable to obtain the latest version of Parallels Installer: The required version '3.15.15' was not found on the server. This could happen because of configuration error at the download site. Failed to download the package
I have tried to install multiple versions of PHP as described here: [URL] The option "Add/Remove Components" > "Web hosting features" > "Different PHP interpreters versions" is not available in the Parallels Installer. I am using Plesk 12.0.18 on CentOS release 6.6 (Final)
In Plesk Control Panel accessing Updates and Upgrades have a error that shows Failed to read product information from the file :
Can't process products.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/products.inf3: Empty reply from server Can't process versions.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/versions.inf3: Empty reply from server
I noticed that my spamassassin wasn't running on my server. so I restarted the service from the plesk panel but got the following message:
Error: Unable to make action: Unable to manage service by spammng: spamassassin: unrecognized service ERROR:spammng:Unable to start SpamAssassin service ('--start', 'spamassassin')
So I SSH'ed into my machine and saw that spamassassin wasn't running.
The I reinstalled spamassassin from the "add and remove product components", but that didn't change anything. Still the same error.
I had been wondering why I wasn't getting MU#42 of Plesk 12.0.18 on Ubuntu 14.04.2 LTS (and 12), and I noticed this when running apt-get update (just after running autoinstaller from UI)...
Reading package lists... Done
W: GPG error: http://autoinstall.plesk.com trusty InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 22738D6AF741DEBClick to expand...
couldn't find any installation guide by Paralles how to install Plesk12 step by step. Found some on the internet, got the webinstaller started, but it says I should visit "192.168.0.100:8447" in my browser, which is just the internal IP of the server. Now I don't know what to do now, it's a fresh installed CentOS 6.5
I am trying to update Plesk but whenever i try do so with the installer, the update fails because data is somehow added to /etc/apt/sources.list and sources cannot be read anymore. This happens both with the admin panel and the command lines.
Ok, new to Plesk, trying to move from ispconfig. So I have Plesk 12 running on Centos 6 64bit in a VPS. I figured out how to upgrade PHP and now I have installed my first website. The website is joomla based but I am getting the below error when installing components:
Warning Copy failed.
JInstaller: :Install: Failed to copy file /var/www/vhosts/virtual-sim-racing.com/httpdocs/home/tmp/install_55081e65af5fe/pkg_kunena.xml to /var/www/vhosts/virtual-sim-racing.com/httpdocs/home/administrator/manifests/packages/pkg_kunena.xml
Package Install: Could not copy setup file.
This suggest to me a permissions issue - but what to do with it. I have checked all of the relevant Joomla folder permissions and they are all showing as writeable, so it looks like something outside of that?
I don't want to have to stick with ispconfig much longer ...
I recently changed the main domain url from website.com to www.website.com, this resulted in 404-errors when i navigated to wordpress...
I found a solution on the internet and updated the records with phpmyadmin [URL] ....
When I click on Login at the the WordPress Installations I'm still being navigated to the old website url. It supprices me that there is no option to change it on Plesk level after wordpress is deployed.
How can i change or update the wordpress path once it is installed in Plesk?
I'm using CentOS 6.2, maybe there is a config file or an database for Plesk?
Buy the new Dedicated Server Self-Managed Dedicated Servers - Self-Managed - Intel Xeon E3-1240v2 Quad Core But i don;t have cpanel installed in my server i had now Managed VPS Server with whm panel had only 1 site [URL] .... don't have too much data i m facing server issue problem they request me to buy dedicate server i buy self manage server it cost me less but now i search on google alternative whm i find parallels but i m new here don;t know how to install and transfer it WHM tO Paralllels plesk panel
I have Parallels Plesk Panel v.11.5.30 on CentOS (Linux version 2.6.32-431.3.1.el6.x86_64) and I get error message whenever Plesk tries autoupdates.
Problem started to appear just after I updated server with atomicorpURL....When I try to update manually through console (yum update) I get following error:
Code: warning: rpmts_HdrFromFdno: Header V3 RSA/SHA1 Signature, key ID 4520afa9: NOKEY Retrieving key from file:///etc/pki/rpm-gpg/RPM-GPG-KEY.art.txt
The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository.When I try to update any component manually through panel I get following error (This is for Apache web server support):
Code: Installation started in background Loaded plugins: fastestmirror, priorities Loading mirror speeds from cached hostfile * atomic: www7.atomicorp.com * base: mirror.checkdomain.de * extras: mirror.checkdomain.de * updates: mirror.checkdomain.de
[code]....
Fatal error during packages installation: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository.YumBaseError: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository. Error: Failed to run the Yum utility.The Yum utility failed to install the required packages.Attention! Your software might be inoperable.
All new domains (sites) only display the Parallels page. Upgraded to the following ...
OS CentOS 6.5 (Final) Plesk version 12.0.18 Update #6, last updated at July 3, 2014 06:56 AM The system is up-to-date; last checked at June 27, 2014 04:43 AM​
Pretty sure it is a permissions problem, have tried chown -R domain.com.au domain.com.au and returns invalid user.
Can now FTP, use webmail, preview the site and have uploaded a pretty big site .... the Paraellels site displays it as 0mb disk space used and only displays the default Parallels place holder.
This is what a new domain name is displaying ######################################
Files listed in the file manager ######################################
Files uploaded using Filezilla FTP program ######################################
Default place holder ... can't display any other page. ######################################
Have checked all DNS settings and they match the other domains.
I'm asking if there is a server monitoring tool that has easy install steps for Parallels Plesk 12.0.18 Upd #36 or any guide since my server is running slow and I need to collect some data in order to fix the issue.
I've tried Munin on my own but got this error during install process:
Transaction Check Error:
file /usr/share/man/man3/XML::SAX::Base.3pm.gz conflicts between attempted installs of perl-XML-SAX-0.96-7.el6.noarch and perl-XML-SAX-Base-1.04-1.el6.rf.noarch file /usr/share/man/man3/XML::SAX::Exception.3pm.gz conflicts between attempted installs of perl-XML-SAX-0.96-7.el6.noarch and perl-XML-SAX-Base-1.04-1.el6.rf.noarch
So I set up a Cloud VM to host a number of websites and as a precaution I enabled the Parallels Antivirus.... wow. The server memory usage has shot up from 55% to 108% when it is turned on.
This is bonkers - how can I reduce the memory back to a safer % while keeping the AV turned on? Are there other services that are non essential that I can turn off without effecting performance?
Automatic Parallels Plesk. 12.0.18 has stopped working but no solution from plesk yet? I think every user has the same problem. Many people asked the same question but no solution/answer from plesk.
I've got a serious problem with a domain I purchased from parallels marketplace.
I have a plesk installation at my current provider (server4you.de) and I ordered a domain via the integrated services of plesk: marketplace.parallels.com
Great. So now I own the domain.
However, I cannot propagate my IP or set the domain's dns servers. Of course, a proper DNS template has already been applied.
My plesk installation is not hosted by parallels. My provider (server4you.de) sais, they can't do anything, because I ordered via plesk panel. The domain has been purchased via marketplace.parallels.com, but the registrar is tucows. I have no user account for tucows. Regardless what the plesk KB sais, it is NOT possible on my marketplace account to set the nameservers. I don't have that option in my marketplace account.
It seems like I have a domain now that I cannot use. Where can I set the nameservers for the domain?
The parallels support is hidden behind seemingly 1000 barriers. Whom can I contact to set the nameservers for me? I CANNOT even transfer the domain to my provider as the domain status is "server transfer prohibited".
