Plesk 12.x / Linux :: Folder Permissions / Joomla Installer - Could Not Copy Setup File

Mar 17, 2015

Ok, new to Plesk, trying to move from ispconfig. So I have Plesk 12 running on Centos 6 64bit in a VPS. I figured out how to upgrade PHP and now I have installed my first website. The website is joomla based but I am getting the below error when installing components:

Copy failed.

JInstaller: :Install: Failed to copy file /var/www/vhosts/ to /var/www/vhosts/

Package Install: Could not copy setup file.

This suggest to me a permissions issue - but what to do with it. I have checked all of the relevant Joomla folder permissions and they are all showing as writeable, so it looks like something outside of that?

I don't want to have to stick with ispconfig much longer ...

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Plesk 11.x / Linux :: FTP - Wrong Folder And File Permissions

Nov 15, 2013

I have a problem where every folder I ftp onto the server gets given a 700 permission and every file gets a Zero permission. Most of the sites I am adding to this server will be WordPress sites and most of the folders I want to have a permission of 755 and for the files a permission of 644 so my question is how do I change the settings so that any new files ftp'd onto the server get the permission 755 and files get the permission of 644 ?

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Plesk 12.x / Linux :: Where Is The Parallels Installer Configuration File

Dec 6, 2014

When i go to https://ip:8447 i get the error

Can't connect to backend: No such file or directory

The source is locked and the "Store installation files in directory" is empty and i cant change it. The source gives an explantation:

"This field was locked by vendor. Enable it by removing 'SOURCE' option from Parallels Installer configuration file."

But where is the Installer configuration? I think i might have deleted this by accident and comparing files with another server didnt gave result.

[URL] .... doesn't list it either


also doesn't have an option to get the current or default config.

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Folder - File Permissions

Oct 28, 2007

Centos 4.5/cPanel v11/php5 - SSH

Maybe someone can set me straight on this. I have always been under the impression, that under normal circumstances, permissions should usually be as follows:

userdir - 711
public_html - 750
folders - 755
files - 644

I am doing some work on a server and when I create a new folder (using WinSCP) it defaults the folder permissions to 775 and file permissions to 664. Besides causing possible problems with the applications I'm installing, isn't this a bit of a security risk?

Also, if I upload a tar and untar on the server it sets the same 775/664 permissions.

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Plesk 11.x / Linux :: FTP And File Permissions Are Incorrect?

Jun 4, 2014

Whenever I setup a new FTP user in Plesk and then configure my FTP client with exactly the same username and password and transfer files and folders onto the server then the file permissions allocated are incorrect. Folders get allocated a permission of 700 and files a permission of 600, whereas I want all folders to have a permission of 755 and files a permission of 644. How can I change my setup so that files and folders get the permissions I want ?

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Plesk 11.x / Linux :: Each File / Folder Created By PHP Overridden By FTP

Jul 14, 2014

I got this Problem after install a New Plesk Server.

Current: CentOS 6.5, Plesk 11.5.30, PHP 5.3.3 (Default install), PHP as FastCGI (I Tried also with Plesk 12.x).

What I did: in IP Tables i set al Ports for Plesk; I set in /etc/proftpd.conf the Ports "PassivePorts 65000 65200"

Problem: Each file ore folder created by an php Application i cant see ore override by ftp.

Example: I Upload a new installation of Joomla 2.5 (CMS) by ftp with a User created by plesk. Then I start the Installation by using the Webbrowser. In this process Joomla change some files and create also an configuration.php. All done by php Scripts. Now I check the configuration.php on the FTP -> Cant see it. -> I check by SSH and the file exists. If I Check the Permissions it seams, that all file have same permissions, owner and group.

-> Configuration.php can not see by ftp ore be overwritten
-> htaccess.txt I see by ftp and i can manage
->> Permissions seams to be the same "?"!"

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Plesk 12.x / Windows :: STOP Resetting File Permissions On DLL File?

Sep 17, 2014

How can we stop Plesk resetting the file permissions on a dll file that is found in

C:Program Files (x86)



we have a file, jmail.dll,


C:Program Files (x86)Dimacw3JMail

By default Plesk permissions are set to DENY for PSACLN.

But the JMail plugin cannot work with these permissions !

We change this to be ALLOW for READ & EXECUTE and DENY for WRITE.

And everything works fine.

But every time Plesk does an update it reverts it back !

This means that a number of our customers contact forms stop working !

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Plesk 11.x / Windows :: Can't Find Where To Change Folder Permissions Since Update To 11.5

Aug 9, 2013

I'm SURE this is me being stupid but I cannot find where to change folder permissions in the new Plesk interface?

I go to the file manager but all I have are the basic file/folder operations (Create, Delete, Upload File, etc) - I can't find anywhere to change permissions on the folders to give the MYSERVER_IUSR permission, etc.

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Plesk 12.x / Linux :: Unable To Log Into Parallels Installer

Mar 17, 2015

Tools & settings > plesk > updates & upgrades.

I tried to open updates & upgrades, with above flow, using the same username and password to log in the panel, on :8443, but the page said the username or password is not valid. attached screenshot....

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Plesk 12.x / Linux :: Auto-installer GPG Error

Apr 11, 2015

I had been wondering why I wasn't getting MU#42 of Plesk 12.0.18 on Ubuntu 14.04.2 LTS (and 12), and I noticed this when running apt-get update (just after running autoinstaller from UI)...

Reading package lists... Done

W: GPG error: trusty InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 22738D6AF741DEBClick to expand...

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Plesk 12.x / Linux :: How To Install With Auto-installer CentOS

Sep 3, 2014

couldn't find any installation guide by Paralles how to install Plesk12 step by step. Found some on the internet, got the webinstaller started, but it says I should visit "" in my browser, which is just the internal IP of the server. Now I don't know what to do now, it's a fresh installed CentOS 6.5

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Plesk 12.x / Linux :: Multiple PHP Versions Not Available In Parallels Installer?

May 6, 2015

I have tried to install multiple versions of PHP as described here: [URL] The option "Add/Remove Components" > "Web hosting features" > "Different PHP interpreters versions" is not available in the Parallels Installer. I am using Plesk 12.0.18 on CentOS release 6.6 (Final)

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Files Uploaded Via Scripts & Joomla Have 600 Permissions

Jun 26, 2007

I've recently started experiencing some issues where files uploaded through Joomla or some other scripts (mostly PHP) inherit a permission of 600. Prior to updates being done on the server I'm hosted on, uploaded files received 644 permissions and all things worked great.

I've checked the umask that assigned to the shell (022) and have ruled out that as a problem.

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Plesk 11.x / Linux :: Can't Login To Add Or Remove Components - Parallels Installer

May 15, 2014

I can't login to Add or Remove Components - Parallels Installer

Before, when I made a clic on link, it was just loading options to add or remove components. Now, it takes me to a login page, with root user.

If I enter a bad password, it shows me an error
If I enter the correct root password, it returns to same login page again, without any error

I am using Plesk 11.0.9 Update #61
CentOS 6 x64

I recently installed an KASPERSKY ANTI-VIRUS trial. I stopped kaspersky app, with same result...

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Plesk 12.x / Linux :: Unable To Start Parallels Products Installer

Sep 5, 2014

I'am unable to:

Plesk Control panel -> Tools and Settings -> Updates and Upgrade


Error: Unable to start Parallels Products Installer. The following error has occurred: Execution failed. Command: autoinstaller Arguments: Array ( [0] => --service-mode [1] => --enable-xml-output [2] => --ssl-cert [3] => /usr/local/psa/admin/conf/httpsd.pem [4] => --branch [5] => release,stable ) Details: file does not exist or is not executable: /usr/local/psa/admin/bin/autoinstallerClick to expand...

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Plesk 12.x / Linux :: Parallels Installer - Failure During Auto Update

Dec 26, 2014

I have a message of failure during autoupdate of my plesk ...

The logs are.


Execution failed.
Command: autoinstaller
Arguments: Array
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
[4] => --include-components-from-class

[Code] ....

ERROR: Installation will not continue
Not all packages were installed.
Please, contact product technical support.

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Plesk 12.x / Linux :: Installer Fails Because Sources Cannot Be Read From List

Feb 17, 2015

I am trying to update Plesk but whenever i try do so with the installer, the update fails because data is somehow added to /etc/apt/sources.list and sources cannot be read anymore. This happens both with the admin panel and the command lines.

Here is the command I'm running:

plesk installer --all-versions --select-product-id plesk --select-release-latest --show-components >/dev/null && plesk installer --version

Here is the output :

Doing restart of Parallels Installer...
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading ppsmbe.inf3: 18%..79%..99%..100% was finished.

[Code] ....

And here is the content of my /etc/apt/sources.list file after the command is ran:



[Code] ....

The piece of data above the sources keeps coming back everytime I run the command even though I'm deleting it.

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Plesk Automation :: Uploading Backup - Copy File Failed

Apr 28, 2014

I'm trying to upload backup ms sql server file. But the Control panel tells me error: "Error: copy_file failed: filemng cp failed:"

"The issue usually occurs due to exceeded disk quota. Check it."

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Plesk 11.x / Linux :: Upgrade Not Possible / Unable To Obtain Latest Version Of Parallels Installer

Aug 23, 2013

Here my msg. i get while trying to update via the Panel:


Unable to obtain the latest version of Parallels Installer: The required version '3.15.15' was not found on the server. This could happen because of configuration error at the download site. Failed to download the package

[URL] ....

The requested URL returned error: 404

Running Debian 7
PV: 11.5.30 Update #11

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Copy Files/dir Without Permissions

Apr 17, 2007

I am trying to copy files from one account to another through SSH, files copy with old account permissions and ownership.

Is this possible when I copy, ownership autometically changed to new account.

I am using CPanel and have root access.

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Plesk 12.x / Linux :: Install Joomla Via XML-RPC API

Aug 18, 2014

I trying to install Joommla via XML-RPC API. (Plesk version : 12.0.18 Update #13 - API version :

Here are my methods
1. get Package list
2. download package
3. install package

if I try with Wordpress, I don't have any problems.

With Joomla : step 2 : I've got this message in log file :
ERR [panel] Error during package add to repository: Add-ons for APS packaged web apps are not supported.
ERR [apscatalog] Error during downloading package from APS Catalog: Add-ons for APS packaged web apps are not supported.
ERR [panel] Task failed: id=95, pid=21231, type=aps-download, error=Add-ons for APS packaged web apps are not supported.

If I install via http admin interface, install works.

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Plesk 11.x / Linux :: Error Installation Joomla App

May 27, 2014

I get this error by installing joomla attached...

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Plesk 12.x / Linux :: Unable To Install Joomla App

Sep 5, 2014

I have installed this several times on my server without issue and 24 hours after setting up one successfully I am no longer able to install any. Upon installation I keep getting this error message and to my knowledge nothing has been changed with the setup of the server.

Error: Installation of joomla at failed. Non-zero exit status returned by script. Output stream: 'PHP Warning: fopen(/var/www/vhosts/ failed to open stream: No such file or directory in /usr/local/psa/var/apspackages/apscataloggi4T1a.zip93a52a9b-e8bb-df/cache/scripts/file-util.php on line 15 '. Error stream: 'PHP Warning: fopen(/var/www/vhosts/ failed to open stream: No such file or directory in /usr/local/psa/var/apspackages/apscataloggi4T1a.zip93a52a9b-e8bb-df/cache/scripts/file-util.php on line 15 '.

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Plesk 12.x / Linux :: Installing Joomla - Wrong Version Of PHP / Can't Allow SSH

Aug 18, 2014

I'm new to Plesk - I've inherited a web site for a local social club so have just been handed login and password. I believe I have version 11.0.9 and as I can see mention of an Apache webserver I'm guessing its linux.

So - I want to redesign and use Joomla so I can share the content updating with others.

I can't install Joomla as I have PHP 5.1 and need 5.3. I have no 'server' or any sort of option I can find (and I've looked everywhere!) to find a command line or somewhere I can run things.

When I try to allow SSH access the option says Forbidden and there is no option to change it.

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Plesk 12.x / Linux :: Deny User Upload File Via File Manager Or Hidden File Tab?

Feb 10, 2015

I'm build Plesk Panel for Linux and Presence Builder, I don't want my user can upload their website to hosting via File Manager. How can I do it...

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Plesk 12.x / Linux :: Joomla Application Won't Work With Default Components

Jul 5, 2014

Joomla now requires PHP 5.3.10 or above but PHP 5.3.3 is installed. I rely almost exclusively on Plesk to keep the server components up to date and now I can't update my Joomla websites. I tend to avoid working at the command prompt, which is why I lease Plesk. I see that Plesk supports dual (or multiple) PHP versions, but the panel doesn't seem to deploy other versions. Does Parallels plan to allow customers to install multiple versions of PHP from the control panel so that PHP won' break legacy software but the newer apps will be able to run also?

(IMHO a better solution would have been for PHP 5.4 to be fully backward compatible)

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Folder Permissions Set To 0

Jan 16, 2007

I just ran into a very odd problem with my server. I was checking out my banner links on other sites when I realized none of them were displaying. I quickly checked the folder I keep the image in and I got a forbidden access warning. I checked the folder from ftp and it said the permissions were set to 0, instead of 755 like they should be

I can't move, delete, view, or alter the folder in any way.

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Plesk 12.x / Linux :: Error Installing Application From Application Installer

Oct 13, 2014

whenever one of my customers tries to install an application from the application installer, they get an error that looks like this.

Error: Installation of WordPress at http://*******.com/wordpress failed. Non-zero exit status returned by script. Output stream: 'PHP Warning: mysql_connect(): Access denied for user 'ndari_wordpres_7'@'' (using password: YES) in /opt/psa/var/apspackages/apscatalogSTqEEM.zip7b3ca133-9714-5d/cache/scripts/db-util.php on line 66 '.

Error stream: 'PHP Warning: mysql_connect(): Access denied for user 'ndari_wordpres_7'@'' (using password: YES) in /opt/psa/var/apspackages/apscatalogSTqEEM.zip7b3ca133-9714-5d/cache/scripts/db-util.php on line 66 '.Click to expand...

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How To Secure /tmp Folder-Permissions

Jul 22, 2009

How to secure /tmp folder on cpanel server with Centos?

what is permissions?

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