Plesk 12.x / Linux :: Server Hangs On Reboot After Upgrade From 11.5
Aug 7, 2014
Just upgraded from Plesk 11.5 to 12. (CentOS 6.4)
Everything is working but when I reboot the server using the Plesk CP it never comes back up. No CP, no domains, no SSH.
If I reboot it using the 1&1 CP it re-boots fine.
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May 20, 2014
Recently upgraded to Plesk 11.5 & upgraded to the latest CentOS kernel. Whenever I reboot the server DNS services do not work, can't view any websites hosted on the server etc.
Once I either restart BIND through Plesk Panel or
Code:
# service named restart
Everything works perfectly.
My var/log/boot.log shows named started [OK]
When I run
Code:
# service named status
Immediately after reboot everything looks normal, despite not resolving DNS until restarted.
I ran
Code:
# ceckconfig --list
And both httpd & named services are displaying all 'off' on every runlevel. But, obviously named service is starting automatically, maybe by psa?
Should httpd & named be listed as on, is this the problem?
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Feb 19, 2009
problem I was having which was Windows Small Business Server 2003 would hang on boot up. I never got the time to reinstall the server until now.
I have installed the server and applied all updates. This worked fine until I install the Windows Server 2003 Service Pack 1 or 2. When I install SP1 or SP2 on reboot the server loads the Dell splash screen then the monitor LED light goes orange then green then orange and then just hangs with a blank screen.
I can boot into Safe Mode and uninstall the Service Pack and I can then reboot without any problems. I have installed ADAM SP1.
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May 6, 2014
When I reboot my centOS 6.5 + Plesk 11.5 server, Nginx doesn't start and every time I need to go to Server > IP Addresses and click Reread IP.Then Plesk says that need to repair one of these ips, I click repair and then Nginx can start. ( I have 3 ips [2 ipv4 and 1 ipv6] )
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Dec 29, 2014
Today I reboot my server. And after that my sites are not opening.
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Feb 8, 2015
I have a problem with my plesk panel. Ever since I rebooted my server it won't load the IP:8443 page at all.
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Nov 10, 2014
Two month ago I installed plesk 11.5 on my server (with centos 6 or 7 I don't remember) Then i added my domain.com by clicking on "Add New Domain" and using the auto dns system configuration. All worked great. During this period, Parallels Plesk was auto updating to 12.x 1 week ago, I restarted my server, and my website was down (I think because DNS problem with 12.x or ip problem or port closed...)
So I formatted my dedicated server, then I reinstall Parallels Plesk 11 (with centos 6) and the website worked great. Then I re-formatted my dedicated server, then I installed Parallels Plesk 12 (with centos 7) and the website did not work.
So I think the problem come from plesk 12
This is how I process to configure my website on plesk 12 :
1. This is a 1&1 domain and an OVH dedicated server.
So I configure DNS like that :
1rst name server : nsXXXXXX.eu
2nd name server : sdns2.ovh.net
2. On plesk, i click on "Add New Domain"
Capture : [URL] ...
3. I wait for DNS propagation but it doesn't work...
Capture of DNS checker [URL] ....
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Aug 27, 2012
SETUP:
CentOS 6.3, 64 bit.
Plesk 11.09, Update #10.
I enabled Watchdog in Plesk.
It works fine.
However, it doesn't start up by itself after a server reboot.
I can start it manually with the following command:
/usr/local/psa/admin/bin/modules/watchdog/wd --start (which I have done by adding it to /etc/rc.local)
Shouldn't Plesk do this automatically?
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Jul 12, 2015
This happens when I try to add a new domain or when I am trying to remove a domain. It just hangs, the browser says waiting on server while plesk just hangs. This is a fresh new install of Plesk 12 as well. I added a bunch of new domains tonight. No crazy changes or anything to plesk. I have found nothing so far in my search.
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Aug 21, 2014
I'd like to upgrade my server from Ubuntu 12.04 to Ubuntu 14.04. The idea is to migrate my actual server (S1) to another one (S2). Then, format and install ubuntu 14.04 with Plesk on S1, and finally migrate the data from S2 to S1. Is it a good solution? Is it possible to do this using only one server? I don't know if I can do it making a backup, install Ubuntu 14.04 and then, restore the data into the server.
However, I have a problem with the migration agent. When I go the migration page, the migration agent tries to update itself and it keep at 0% forever (I attach an screenshot).
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Jan 24, 2015
I have an issue with my daily backup. I configured to have a daily backup on an external FTP server. Everything looks to work correctly but in the panel I see that the task is a 100% forever. Never finishing completely.. So the next day, the task is not starting.. I have to remove manually the task in backup manager screen.
here is the last lines of the log file (in /var/log/plesk/PMM/backup-2015-01-20-20-46-02-824)
[2015-01-20 21:33:53.108|18485] INFO: ENV[LANG]=en_US.UTF-8
[2015-01-20 21:33:53.108|18485] INFO: Executing utility: /bin/sh -c -e /bin/tar --create --file /usr/local/psa/PMM/tmp/backupznMOWN/daily__1501202046.tar --directory /tmp/repo_transport_tmp_Jalkfn/ --dereference --files-from /tmp/repo_transport_tmp_UTCFhv
[2015-01-20 21:41:12.528|18485] INFO: The utility executed with the return code 0
[Code] ....
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Jun 21, 2014
I get this error after upgrade from Parallels Plesk 11.5 for Linux to 12.0.18 (Ubuntu 12.04.4 LTS):
Template_Exception: nginx: [emerg] PEM_read_bio_X509_AUX("/opt/psa/var/certificates/certI3Fakms") failed (SSL: error:0906D064EM routinesEM_read_bio:bad base64 decode) nginx: configuration file /etc/nginx/nginx.conf test failed
file: /opt/psa/admin/plib/Template/Writer/Webserver/Abstract.php line: 75 code: 0
Reconfigure all does not work:
web:Execution failed. Command: httpdmng Arguments: Array ( [0] => --reconfigure-all )
Details: Execution failed. Command: httpdmng Arguments: Array ( [0] => --reconfigure-server [1] => -no-restart )
Details: [2014-06-22 02:23:16] ERR [util_exec] proc_close() failed [2014-06-22 02:23:21] ERR [util_exec] proc_close() failed
[Code] .....
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Jul 21, 2015
We made a reboot via Plesk to our dedicated server and all are working properly (ftp, emails) but we cannot see any domain's site on web explorers.
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Jun 5, 2014
PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Plesk Panel 11.5.30#46
Centos 6.5
AuthenticAMD, AMD Opteron(TM) Processor 6272
PROBLEM DESCRIPTION
Upon a shutdown or reboot, the system shuts down sw-collectd. Further along, it will end wdcollect and the following will occur:
init: psa-wdcollect main process (pid) killed by KILL signal
init: psa-wdcollect main process ended, respawning
wdcollect[pid]: Language en-US is used for sending e-mail messages.
wdcollect[pid]: Failed to connect to database server during the startup. New attempts will be made if needed.
wdcollect[pid]: Server started
I believe this is preventing the un-mounting of drives which in the end freezes the shutdown process on:
Please stand by while rebooting the system...
After this occurs, I have to force the VM off and then boot again.
I have tried the following:[URL] .....
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Aug 22, 2014
So Everything was going great! Until I needed to reboot, and then after that only Plesk panel worked not my IP or any domains setup with it.
BUT when I restart Nginx it all starts working again! (Had to /usr/local/psa/admin/bin/httpdmng --reconfigure-all to get the domains to go to the right directory though)
But now everytime I reboot the server Nginx has to be restarted
Is this Normal?
I`m running Plesk 12 fresh clean install yesterday
CentOS 7 64BitÂ
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Apr 2, 2015
I run a centos 6 plesk 12 server with around 7 domains.All runs perfect untill a 3 hours ago. The server was offline.After reboot plesk starts up without a problem but the sites keep offline. While httpd and mysqld and psa runs perfect.Also cannot find error messages in the messages, error_log or anything. How to proceed debugging?
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Jun 8, 2014
OSCentOS 5.6 (Final)
Panel version11.0.9 Update #61
The system is up-to-date; last checked at June 6, 2014 03:32 AM
I use pingdom to alert me when sites go down. It would happen only once every few weeks, and I'd just reboot the VPS from my provider's control panel, however in the last 24 hours it has started doing it more and more often. The only change I have made in this time is to delete a few unused web sites.
When I get alerted, I check the the domains and they won't load. I look at the plesk control panel page thought and that does work.
I can SSH in, but I can't see anything that might work in the messages log.
I removed the plesk control panel error as that only seemed to happen once and is not happening anymore.
I saw quite a few entries in the /var/log/secure log and so I added iptables rules to only allow SSH access from my own IP and to DROP all other requests. It seemed fine for a while, but after 12 hours it has started becoming unresponsive again until reboot.
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May 25, 2008
I have Plesk 8 installed I would like to create Scheduled Task as root to reboot the server in every 8 hours.
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Apr 1, 2015
I have a Plesk host that I am tasked with upgrading. It started with openSUSE 11.4 on Plesk 10.4 and I have upgraded it all the way to openSUSE 12.2 on Plesk 11.09 (fixed minor issues with pop3d and mysql locking on the way). The next upgrade was supposed to be 11.5, but the option to upgrade it never shows up. I have re-instated our support license so I know the license is OK, and also checked that 11.5 supports openSUSE 12.2. The update log doesn't really tell me much either:
Code:
Release PLESK_12_1_18 contains no any build for this OS
Release PLESK_12_1_17 contains no any build for this OS
Release PLESK_12_1_16 contains no any build for this OS
Release PLESK_12_1_15 contains no any build for this OS
Release PLESK_12_1_14 contains no any build for this OS
[code]....
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Jul 31, 2014
While running the plesk auto installer script and upgrading I get the following error.
Components validation detected at least one important issue:
Parallels Panel pre-upgrade check...
dpkg-query: no packages found matching psa-atmail
dpkg-query: no packages found matching psa-horde
dpkg-query: no packages found matching libapache2-modsecurity
WARNING: IP address registered in Plesk is invalid or broken: xxx.xxx.xxx.xxx
Panel version: 11.5.30 Update #47, last updated at June 19, 2014 07:32 AM
OS:
Distributor ID:Debian
Description:Debian GNU/Linux 7.6 (wheezy)
Release:7.6
Codename:wheezy
Upgrade log [URL] ....
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Jun 16, 2014
we have bought Plesk 11.5 3 months ago.
Is it possible to upgrade to 12? How do I have to proceed for the upgrade?
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Jun 17, 2013
Over the weekend, I upgraded from Plesk 10.3 to Plesk 11.5, using the updater in the control panel. Everything seemed to go well. However, this morning I've noticed that some, not all, email accounts are having trouble logging into the server to send and receive mail. Other accounts are working fine.Via POP, I get this error: -ERR Temporary problem, please try again later
Via SMTP, I get this error:
535 auth failure
I see this in the maillog:
Jun 17 07:15:05 [server] courier-pop3d: LOGIN FAILED, user=[username], ip=[::ffff:xxx.xxx.xxx.xxx]
Jun 17 07:15:05 [server] courier-pop3d: authentication error: Input/output error
And this... Jun 17 07:24:50 [server] smtp_auth: FAILED: [email address] - password incorrect from [host] [xxx.xxx.xxx.xxx]
I replaced the server name, username, host, and IP in the above.
Here are the steps I've tried so far.
- Changing the password using the control panel.
- Updating the number of daemons in authdaemonrc
- Restarting the services
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Jun 27, 2014
I just upgraded my Plesk on Ubuntu (vServer) yesterday. But after the upgrade I couldn't login to the Panel anymore because all I get when I try to reach the panel (https://panel.examplesite.com:8443) is a white screen.
I rebooted the server and restarted the panel as well as Apache several times with no change.
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Sep 29, 2014
I have upgraded php 5.5 using below steps,
===
sudo add-apt-repository ppandrej/php5
sudo apt-get update
sudo apt-get upgrade
sudo apt-get install php5
==
Its also upgrading Apache from 2.2 to 2.4 and after installation, it break my Apache configuration and getting configuration errors when adding domains from Plesk etc.
Is there any proper way to upgrade PHP 5.5 in Plesk 12.0(Ubuntu 12.04)...
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Oct 12, 2014
How to upgrade mySQL from version 5.1 to version 5.5 on linux. We're running CentOS version 6.3 with Plesk 11.09.
The approach outlined here [URL] .... seems like the way to go. I want to be sure that I don't adversely affect our installation.
If it is at all relevant we're running a Joomla 2.5 site.
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Feb 8, 2015
How to upgrade PHP to PHP 5.4 on CentOS 6 ?
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May 29, 2014
I have a VPS on Webfusion which auto upgraded last night to Plesk 11.5.30 #45. However, I used to have the domain registrar, 123-reg manage my DNS & now since the upgrade I've lost access to all emails & ftp access but the domains still work ok.
whether I should delete all DNS records at 123-reg & point to my VPS now? The DNS parameters in Plesk appear to be different to 123-reg. I
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Jun 27, 2009
I have a dedicated machine collocated at some hosting provider and after a while (14 days or so, but timeframe is not constant) it hangs for no apparent reason. It happened 2 times already. Nothing in the logs (it logs everything), nothing at all.
Before the commission the machine was running for a month without any problems.
The first time it happened the tech guy plugged in monitor and keyboard and could not see anything on the display. Before that machine was not loaded with any traffic, nobody should have actually known it is there (except for some DNS traffic). It took some 20 days of uptime.
The second time it happened was yesterday, after some 15 days of uptime.
I suspect hardware malfunction because I have 2 "identical" (OS & progs, not the hardware) systems running without any problems. It is an HP DL380 G5 machine, the problematic one.
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May 18, 2015
Following the update from 11 to Plesk 12 (and installing latest Ubuntu fixes), the Plesk panel access is broken. Welcome page says:Can not load key: key is empty.And of course, no way to login the mgt interface. All services appear up, so this is only affecting the panel web service.
Fishing out the panel.log, it appears to be at a lower level than I initially thought (see below): experiencing issues after updating from 11 to 12 on Ubuntu (12)?
[18-May-2015 19:46:34 Europe/Berlin] PHP Warning: file_get_contents(/opt/psa/var/sso.sp.pem): failed to open stream: No such file or directory; File: /opt/psa/admin/externals/xmlseclibs.php, Line: 285
[18-May-2015 19:46:34 Europe/Berlin] Exception: PHP Warning: file_get_contents(/opt/psa/var/sso.sp.pem): failed to open stream: No such file or directory; File: /opt/psa/admin/externals/xmlseclibs.php, Line: 285
file: /opt/psa/admin/plib/Smb/Exception/Syntax.php
line: 56
[code]..
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Oct 18, 2014
After finishing the upgrade from 11.5 to 12.0.18 I checked the system time which was wrong and no timezone was selected ....
So I switched to my timezone (GMT +3) and corrected the clock from the above settings cause it was 5 minutes behind
saved .... since then the time is showing 1 hour later the selected one. like GMT+4.
No matter if I change it manually it returns there.
in order for the server to work correctly i changed the timezone to GMT+2. OK the time is corrected - although wrong cause it should be 1 hour earlier, but anyways Now all incoming email messages still show one hour late as received date. So I tried restarting courier-imap
# service courier-imap restart
courier-imap: unrecognized service
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