Plesk 12.x / Linux :: Unable To Generate Web Server Configuration File After Upgrade To V12

Jun 21, 2014

I get this error after upgrade from Parallels Plesk 11.5 for Linux to 12.0.18 (Ubuntu 12.04.4 LTS):

Template_Exception: nginx: [emerg] PEM_read_bio_X509_AUX("/opt/psa/var/certificates/certI3Fakms") failed (SSL: error:0906D064EM routinesEM_read_bio:bad base64 decode) nginx: configuration file /etc/nginx/nginx.conf test failed

file: /opt/psa/admin/plib/Template/Writer/Webserver/Abstract.php line: 75 code: 0

Reconfigure all does not work:

web:Execution failed. Command: httpdmng Arguments: Array ( [0] => --reconfigure-all )
Details: Execution failed. Command: httpdmng Arguments: Array ( [0] => --reconfigure-server [1] => -no-restart )
Details: [2014-06-22 02:23:16] ERR [util_exec] proc_close() failed [2014-06-22 02:23:21] ERR [util_exec] proc_close() failed

[Code] .....

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Plesk 11.x / Linux :: Unable To Generate Web Server Configuration File

Jul 18, 2015

On Plesk 11.5.30 I have just patched with SSLfix.sh. [URL] ......

When I run an ssl check I get - Certificate name mismatch

I am also getting the following message

Unable to generate the web server configuration file on the host because of the following errors:
Template_Exception: apache2: Syntax error on line 211 of /etc/apache2/apache2.conf: Syntax error on line 73 of /etc/apache2/mods-enabled/ssl.conf: </IfModule>SSLHonorCipherOrder without matching <IfModule>SSLHonorCipherOrder section

[Code] .....

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Plesk 11.x / Linux :: Unable To Generate Web Server Configuration File On Host

Jun 25, 2014

version: Parallels Plesk Panel v11.5.30_build115130819.13
os: centos 6.5 (final)

I recently received this messsage from in my mailbox "Unable to generate the web server configuration file on the host <nsxxxxxxx.ovh.net>" which is coming now every hour for 4 days now.

I first tried to regenerate an apache conf file with the magic on my Centos 6:

# /usr/local/psa/admin/sbin/httpdmng --reconfigure-all

but it gives me this output:

Execution failed.
Command: httpdmng
Arguments: Array
(
[0] => --reconfigure-server
[1] => -no-restart

[Code] .....

At line 10 in my server.conf file I have a bunch of ipv6 address that looks like this:

NameVirtualHost xx.xx.x.xx:80
NameVirtualHost [xxxx:xxxx:8:5b11::1000]:80
NameVirtualHost [xxxx:xxxx:8:5b11::1001]:80
NameVirtualHost [xxxx:xxxx:8:5b11::1002]:80

[Code] ....

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Plesk 12.x / Linux :: Unable To Generate Web Server Configuration File On Host

Jul 28, 2014

After the last update, I get this error:

Unable to generate the web server configuration file on the host <xxx.de> because of the following errors:

Template_Exception: nginx: [emerg] PEM_read_bio_X509_AUX("/usr/local/psa/var/certificates/certRHXRsQy") failed (SSL: error:0906D064EM routinesEM_read_bio:bad base64 decode)
nginx: configuration file /etc/nginx/nginx.conf test failed

file: /usr/local/psa/admin/plib/Template/Writer/Webserver/Abstract.php
line: 75
code: 0

Please resolve the errors in web server configuration templates and generate the file again.

the websites of my customer are not reachable now....

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Plesk 12.x / Linux :: Sites Inaccessible - Unable To Generate Web Server Configuration File

Aug 31, 2014

I have some error with my server. All my sites are inaccessible.

Code:
Template_Exception: nginx: [emerg] SSL_CTX_use_PrivateKey_file("/opt/psa/var/certificates/cert-ao0glw") failed (SSL: error:0D0680A8:asn1 encoding routines:ASN1_CHECK_TLEN:wrong tag error:0D07803A:asn1 encoding routines:ASN1_ITEM_EX_D2I:nested asn1 error:Type=X509_ALGOR error:0D08303A:asn1 encoding routines:ASN1_TEMPLATE_NOEXP_D2I:nested asn1 error:Field=pkeyalg, Type=PKCS8_PRIV_KEY_INFO error:0907B00D:PEM

[Code] .....

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Plesk 11.x / Linux :: Health Monitor Installed But Unable To Load Configuration File

Aug 31, 2013

I just installed the Health Monitor add-on in a brand new Plesk 11.5.30 on CentOS 6.4 but all that it's area in Plesk displays is this funky looking error:

{"status":"error","statusMessages":[{"status":"error","class":"","content":"Unable to load configuration file.Click to expand...

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Plesk 12.x / Linux :: Health Monitor Error - Unable To Load Configuration File

Apr 27, 2015

I have a one problem in my server . I use in Parallels Plesk v12.0.18_build1200140606.15 os_CentOS 6 I vps in systemOS CentOS6.6 Final Minimal and installing plesk health monitor show error in :

{"status":"error","statusMessages":[{"status":"error","class":"","content":"Unable to load configuration file.

And I try the command

/usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/scripts/setup-health-monitor.php

output problem is :

Error: Unable to read /proc/partitions

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Plesk 11.x / Windows :: Cannot Log In - Unable To Read Control Panel Configuration File

Apr 29, 2013

I can not log into to plesk right now. It's display message " Unable to read Control Panel configuration file: date_default_timezone_get() [function.date-default-timezone-get]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_ timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier.We selected 'Asia/Krasnoyarsk' for '7.0/no DST' instead".

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Plesk 11.x / Windows :: Unable To Read Control Panel Configuration File Error

Aug 29, 2014

I'm unable to access my plesk control panel .its giving this error "Unable to read Control Panel configuration file";tried all available solution for permissions but the problem remains.

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Plesk 12.x / Linux :: CentOS 7 - Hard Disk Quota Is Not Supported Due To Configuration Of Server File System

Feb 25, 2015

I have a new CentOS 7, with Plesk 12, CentOS 7 by default has XFS filesystem.

I try migrate sites from another Plesk Server but Plesk agent say: "hard disk quota is not supported due to configuration of server file system" (my CentOS 7)

My CentOS7:

CentOS Linux 7.0.1406 64 bits
Plesk 12.0.36

My fstab

[root@ns ~]$ cat /etc/fstab
/dev/mapper/centos-root / xfs defaults,usrquota,grpquota 1 1
UUID=ba391bd5-786c-4ae7-8bbd-f36f831ae6eb /boot xfs defaults 1 2
/dev/mapper/centos-swap swap swap defaults 0 0

I added "usrquota,grpquota", then mount -o remount / ; but when I try quotacheck -fmv / I gest this:

[root@ns ~]$ quotacheck -fmv /
quotacheck: Skipping /dev/mapper/centos-root [/]
quotacheck: Cannot find filesystem to check or filesystem not mounted with quota option.

but quotaon command works:

[root@ns ~]$ quotaon /
quotaon: Enforcing group quota already on /dev/mapper/centos-root
quotaon: Enforcing user quota already on /dev/mapper/centos-root

The problem here is why Plesk does not recognize quotas as enabled on CentOS 7??

If I try this command it seems good:

[root@ns ~]$ /usr/local/psa/admin/sbin/usermng --isquotable
0

Also I do this:

- Disabled Selinux
- Check all packages as quota, etc.

I have been using some reference: [URL] ....

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Plesk 12.x / Linux :: Unable To Disable Or Modify Firewall Configuration

Jul 8, 2014

I am unable to disable or modify the firewall by using the plesk firewall extention. Plesk throw the two errors below:

Code:

Error: Could not disable firewall:
util_exec(.., 'proc_open') failed: file does not exist or is not executable: /opt/psa/admin/bin/modules/firewall/register_service

Code:

Error: Could not activate firewall configuration:
util_exec(.., 'proc_open') failed: file does not exist or is not executable: /opt/psa/admin/bin/modules/firewall/safeact
I checked the symlinks, they point to the same location: /opt/psa/admin/bin/modules/firewall/mod_wrapper
-r-s--x--- 1 root root 18896 Jun 6 10:37 mod_wrapper

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Plesk 12.x / Linux :: Roundcube Unable To Send Email After Upgrade

Jun 5, 2014

Whenever trying to send an email using roundcube it just seems to fail... No error code is given - see attached image:

I've tried following the article here: [URL] ....

But it didn't seem to work and incidentally the main.inc.php file didn't even exist only a main.inc.php.rpmnew was there. I tried copying it to main.inc.php but it made no difference. Normal SMTP usage via thunderbird works, and everything works when trying to use horde.... it's just a problem with roundcube after the upgrade from 11.5 to 12.

Running on CentOS 64

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Plesk 11.x / Linux :: Upgrade Not Possible / Unable To Obtain Latest Version Of Parallels Installer

Aug 23, 2013

Here my msg. i get while trying to update via the Panel:

Code:

Unable to obtain the latest version of Parallels Installer: The required version '3.15.15' was not found on the server. This could happen because of configuration error at the download site. Failed to download the package

[URL] ....

The requested URL returned error: 404

Running Debian 7
PV: 11.5.30 Update #11

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Plesk 11.x / Linux :: PHP FastCGI Configuration File?

Oct 24, 2014

Where the file that holds PHP fastcgi configuration is located. I was told its here but it's not

/etc/nginx/conf.d/*.conf.

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Plesk 12.x / Linux :: Configuration File Error

Jun 25, 2015

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Parallels Plesk Panel 12.0.18 MU #51 CentOS 6.6 (Final)

PROBLEM DESCRIPTION
The following error has started to appear on our server: New configuration files for the Apache web server were not created due to the errors in configuration templates: Template processing failed: file = /usr/local/psa/admin/conf/templates/default/nginxDomainVhost.php, error = Template_Exception: Empty content was provided for config file /var/www/vhosts/system/domain/conf/nginx.conf file: /usr/local/psa/admin/plib/Template/Writer/Webserver/Abstract.php line: 47 code: 0. Detailed error descriptions were sent to you by email. Please resolve the issues and click here to generate broken configuration files once again or here to generate all configuration files.

STEPS TO REPRODUCE
Appears on the plesk home page

ACTUAL RESULT
Error displaying as above

EXPECTED RESULT
No error should be displaying, I haven't seen this before and we didn't receive an email with error descriptions. Is it safe to regenerate the broken config files / all of them? t

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Plesk 12.x / Linux :: Where Is The Parallels Installer Configuration File

Dec 6, 2014

When i go to https://ip:8447 i get the error

Can't connect to backend: No such file or directory

The source is locked and the "Store installation files in directory" is empty and i cant change it. The source gives an explantation:

"This field was locked by vendor. Enable it by removing 'SOURCE' option from Parallels Installer configuration file."

But where is the Installer configuration? I think i might have deleted this by accident and comparing files with another server didnt gave result.

[URL] .... doesn't list it either

/usr/local/psa/admin/sbin/autoinstaller

also doesn't have an option to get the current or default config.

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Plesk 12.x / Linux :: Missing Log Rotation Configuration File For Domain

May 7, 2015

When I specify log rotation settings for domain xyz.com in Plesk panel I expect them to be saved in /etc/logrotate.d/xyz.com file, at least this is the expected behaviour according to Plesk12 Admin Guide: [URL] ....

Apparently, it doesn't happen and I don't have xyz.com file in /etc/logrotate.d/

Log rotation doesn't seem to work either, at least it doesn't work for error.log

I read somewhere that log rotation feature has to be specially enabled in Plesk but I couldn't find specifics anywhere.

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Plesk 12.x / Linux :: File Not Found Error After Upgrade From 11.5

Jun 19, 2014

After upgrading Plesk today the panel is reachable however the content area displays the message "File not found." for all pages.

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Plesk 12.x / Linux :: Upgrade From 11.5 To 12.0.18 Completed OK But No Interface Page - File Not Found

Jul 11, 2014

Upgrade from 11.5 reported it had completed but when I log in, I get the grey bar on the left with various options - Hosting Services, Tools & Settings etc. (only Profile & Preferences works) and a main white screen with the words 'File Not Found' in large font black lettering.

see attached screen shot and log file.

trying to restart psa gives the following

[root@eateasy /]# /etc/init.d/psa start
Starting psa... Starting sw-engine-fpm: done
Starting xinetd service... done
Starting sw-cp-server service... failed

[Code].....

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Plesk 12.x / Linux :: Upgrade 10.4.4 - Postfix Queue File Write Error

Jan 29, 2015

I just upgraded our Plesk 10.4.4 to 12.0.18 (on Ubuntu 10.04, about to be upgraded to 12.04). Now I get the dreaded 'queue file write error' in postfix on message delivery.

It tries to open /usr/lib/plesk-9.0/postfix-queue (which is not there) in this block in master.cf:

Code:

plesk_virtual unix - n n - - pipe flags=DORhu user=popuser:popuser argv=/usr/lib/plesk-9.0/postfix-local -f ${sender} -d ${recipient} -p /var/qmail/mailnames
127.0.0.1:10025 inet n n n - - spawn user=mhandlers-user argv=/usr/lib/plesk-9.0/postfix-queue 127.0.0.1 10027 before-queue
127.0.0.1:10026 inet n - - - - smtpd -o smtpd_client_restrictions= -o smtpd_helo_restrictions= -o smtpd_sender_restrictions= -o smtpd_recipient_restrictions=permit_mynetworks,reject -o smtpd_data_restrictions= -o receive_override_options=no_unknown_recipient_checks
127.0.0.1:10027 inet n n n - - spawn user=mhandlers-user argv=/usr/lib/plesk-9.0/postfix-queue 127.0.0.1 10026 before-remote
plesk_saslauthd unix y y y - 1 plesk_saslauthd status=5 listen=6 dbpath=/plesk/passwd.db

And on top of that, If disable all the milters/proxy and just try to deliver to plesk_virtual directly, the e-mail just disappears. Postfix thinks it was delivered, but it is not.

I also tried piping some text through /usr/lib/plesk-9.0/postfix-local with the same parameters postfix gives it, but also then nothing. No error, no exit code, no message in maildir.

There are a bunch of fixes around for the queue file write error, but nothing works because the nature of my problem is different. There is a KB article around for Plesk 9, which can hardly be useful.

I tried restoring postfix-queue from the backups, but if I try to use that, the mail.log eventually says:

Code:

Jan 30 01:20:00 ytechosting /usr/lib/plesk-9.0/psa-pc-remote[6621]: Message aborted.

I also used /usr/local/psa/admin/sbin/mchk to no avail: the only change it makes to my master.cf, is adding an empty line. And, I suspect it uninstalled my psa-courier, because it was gone at some point, and mchk was the only thing I did after knowing courier was still there.

How can the postfix config refer to that postfix-queue when it's not there? Is this even a valid master.cf file for Plesk 12?

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Plesk 12.x / Linux :: RoundCube - Unable To Open Default Rule File

Jun 6, 2015

On attempting to select the configuration->filter option on RoundCube, we got the error message:

SERVICE CURRENTLY NOT AVAILABLE!
Error No. [501]

On /var/log/plesk-roundcube/errors we can see the following logs:

[06-Jun-2015 14:57:17 -0300]: PHP Error: SieveRules plugin: Unable to open default rule file in /usr/share/psa-roundcube/plugins/sieverules/sieverules.php on line 1523 (GET /roundcube/?_task=settings&_action=plugin.sieverules)
...
[06-Jun-2015 14:57:17 -0300]: PHP Error: SieveRules plugin: Unable to open example rule file in /usr/share/psa-roundcube/plugins/sieverules/sieverules.php on line 1560 (GET /roundcube/?_task=settings&_action=plugin.sieverules)
...
[06-Jun-2015 14:57:17 -0300]: PHP Error: Error loading template for sieverules.sieverules in /usr/share/psa-roundcube/program/include/rcmail_output_html.php on line 496 (GET /roundcube/?_task=settings&_action=plugin.sieverules)

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Plesk 12.x / Linux :: Unable To Add Certificate To Site - File Put Contents Failed

May 23, 2015

When i add the private key and certificate via plesk panel, i get the following error:

ERR [panel] Unable to set the certificate: Unable to put certificate file: Unable to arrange cert file: file_put_contents failed:

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Plesk 12.x / Linux :: File Sharing Stops - Unable To Load Folders List

Apr 6, 2015

After enabling File Sharing in Plesk 12, the service appears to function correctly. If only a few files are uploaded, they are ok. However, after uploading a directory structure with a handful of MB, and subdirectories, File Sharing stops. It shows at the top of the screen:

"Internal error: The File Sharing service is temporarily unavailable because the site is down for maintenance."

it also says in the main window:

"Unable to load folders list."

Clicking on Upload Files, that dialog also shows "Unable to load folders list."

I have checked that the ownership of those files on the server is www-data:www-data , and that permissions are 755 for directories and 644 for files, because it seems like ownership and permissions could be an issue, however that doesn't fix it. Removing all the files in the share does fix it, however that's not useful if the files should be available for sharing.

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Plesk 11.x / Linux :: Built-in FTP Server Configuration

Aug 9, 2012

I just installed Plesk 11.0.9 Update #8 on a CentOS Linux Server and found a new FTP-server running and listening on port 21. I wanted to deactivate it or at least change the port number to anything else. But in the config file /etc/xinetd.d/ftp_psa there is a comment:

#DO NOT MODIFY THIS FILE BECAUSE IT WAS GENERATED AUTOMATICALLY,
#SO ALL YOUR CHANGES WILL BE LOST AFTER YOU UPGRADE PARALLELS PLESK PANEL.

So I can't deactivate the FTP-server with the line "disable = yes" because the default file is restored after a while (I can't pinpoint the event when it happened). In the Plesk frontend I can't see any possibility to deactivate the server or change the port.

In the file above, there is mentioned another config file "server_args = -c /etc/proftpd.conf" but changes in that file are ignored for whatever reason. There I changed the port number but without success. It's still listening on 21 even if the file says otherwise.

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Plesk 12.x / Linux :: Backup Of Whole Server - Restoring Domain And Configuration?

Feb 21, 2015

I update the backup of whole server (the file is .xml.tar)

Now how can I restore all my domains, server.configuration and so on?

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Plesk 12.x / Linux :: Server Hangs On Reboot After Upgrade From 11.5

Aug 7, 2014

Just upgraded from Plesk 11.5 to 12. (CentOS 6.4)

Everything is working but when I reboot the server using the Plesk CP it never comes back up. No CP, no domains, no SSH.

If I reboot it using the 1&1 CP it re-boots fine.

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Plesk 12.x / Windows :: After Upgrade Unable To Dump IP Addresses For Mail Service

Jul 23, 2014

After upgrading from 11.5.30 to 12.0.18, when make backup see next message:

<?xml version="1.0" encoding="utf-8"?>
<execution-result status="error">
<object name="example.com" type="domain">
<message severity="error" id="167b9714-3e33-4863-861d-69c4f559afe6" code="InformationalException">
<description>Unable to dump IP addresses for mail service</description>

[Code] ....

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Plesk 12.x / Linux :: Unable To Configure Web Server On Host XXX

Jul 13, 2014

I'm getting this error ....

Code: Unable to generate the web server configuration file on the host <xxx> because of the following errors:

Template_Exception: apache2: bad user name <username>

file: /opt/psa/admin/plib/Template/Writer/Webserver/Abstract.php
line: 75
code: 0

Please resolve the errors in web server configuration templates and generate the file again.

<username> once was a user existing on the server. But I removed the user some days ago.

Since this morning I cannot reconfigure my web server. This always stops with the error message from above.

Unfortunately there is no clue, where the error could be located. The Abstract.php is crypted, so I am not able to check the where the problem is...

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Plesk 12.x / Linux :: Unable To Start Spamassassin On Server

May 23, 2015

I noticed that my spamassassin wasn't running on my server. so I restarted the service from the plesk panel but got the following message:

Error: Unable to make action: Unable to manage service by spammng: spamassassin: unrecognized service
ERROR:spammng:Unable to start SpamAssassin service
('--start', 'spamassassin')

So I SSH'ed into my machine and saw that spamassassin wasn't running.

The I reinstalled spamassassin from the "add and remove product components", but that didn't change anything. Still the same error.

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Plesk 12.x / Linux :: Unable To Connect To Sieve Server

Aug 16, 2014

I recently upgraded to 12.0.18 and I am using Roundcube 1.0 from the panel. I read that the "Unable to connect to sieve serve" problem would be solved in version 12.It seems not. What to do?

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