Plesk 12.x / Linux :: No Timezone Selected After Upgrade

Oct 18, 2014

After finishing the upgrade from 11.5 to 12.0.18 I checked the system time which was wrong and no timezone was selected ....

So I switched to my timezone (GMT +3) and corrected the clock from the above settings cause it was 5 minutes behind
saved .... since then the time is showing 1 hour later the selected one. like GMT+4.

No matter if I change it manually it returns there.

in order for the server to work correctly i changed the timezone to GMT+2. OK the time is corrected - although wrong cause it should be 1 hour earlier, but anyways Now all incoming email messages still show one hour late as received date. So I tried restarting courier-imap

# service courier-imap restart
courier-imap: unrecognized service

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Plesk 11.x / Linux :: Unable To Change Timezone (AWS)

Nov 9, 2014

We have installed our plesk servers using parallels plesk mage from AWS market place. We are unable to change the system time from default NOVT.

$ date
Mon Nov 10 13:28:25 NOVT 2014

When we tried changing time to EST from plesk tools / by linking /etc/localtime to /usr/share/zoneinfo/EST

We can see the logs are updated with the EST timings but 'date" command still shows the NOVT.

Due to this installed fail2ban is not working properly due the difference in the system time with logs time.

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Plesk 12.x / Linux :: Warning - It Is Not Safe To Rely On System Timezone Settings

Jul 17, 2014

I have a server with openSuSE 13.1 and Plesk 12.0.18#7 and get following Warnings:

Warning: phpinfo(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /srv/www/vhosts

Warning: getdate(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /srv/www/vhosts/s535829144.online.de/httpdocs/contenido/includes/pseudo-cron.inc.php on line 306

I set php.ini from UTC to Europe/Berlin and restart the Server, thats no Effect.

etc/php5/apache2/php.ini
etc/php5/fastcgi/php.ini
etc/php5/cli/php.ini

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Plesk 11.x / Linux :: Selected Site On Default IP Via HTTPS

Jun 16, 2014

I have Plesk 11.5 installed on my server. There are about 30 sites on the same shared IP address. I need to set up a site to be accessible via https://<ip-address-of-the-server> . According to the documentation I went to Setting -> IP Addresses and selected the desired site from the drop down. Now http://<ip-address-of-the-server> (note, 80th port) works like a charm. Unfortunately https:// displays only the first page of the selected site; all CSS, JS and other files are not found (404).

I did some research and found that Nginx forwards the requests to Apache for all the PHP files and tries to handle all the static files by itself (what is expected and correct). But it looks like that there is no special configuration for nginx which would specify where to get these static files for the IP address, and Nginx just uses the first loaded config (started from b in my case).

I temporary resolved this issue by modifying the last_nginx.conf for the desired domain this way: listen XX.XX.XX.XX:443 default_server ssl;

Note I added "default_server" directive. Of course it would be erased on each reconfiguration of the config files, but as for now I do not see how I can put it in custom nginx.conf or on the server servel level. I reckon Plesk should include the directive in the file the same way as it produces last_httpd_ip_default.conf Apache config for the selected domain. It looks to be an easy fix on the template level, may be I will do it later, but for now this is just the bug report.

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Plesk 12.x / Linux :: Restore Selected Objects Not An Option From Backup

Nov 6, 2014

I have a repository backup that I want to partially restore. I see the option "Selected Objects" but it cannot be selected. I'm wondering why that is not an option? I'm also wondering what "restore this backup despite the fact that it does not have a valid signature" means. I see a check box. Is Plesk telling me my backup doesn't have a valid signature? What is the meaning of a "signature"?

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Plesk 12.x / Linux :: Restore Selected Objects Does Not Work For FTP Repository Backups?

Apr 9, 2015

I set up a FTP backup repository today however when attempting to restore selected objects from the backup there are a couple of messages that state:

"Restore the backup file despite a corrupted signature"

"You can select objects to restore only when you are restoring from backups that were created in Plesk 12.0 or later."

I noticed that the backup residing in the FTP repository has a .tar extension whilst the one I did in the server repository has a .xml extension.

Restoring selected objects from the server repository works fine.

Why is this not possible? I'd like to restore selected objects from the FTP repository. Otherwise I'll have to transfer the backup file from FTP repository to the server which is really inefficient.

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Plesk 11.x / Linux :: Cannot Upgrade From 11.0.9 To 11.5

Apr 1, 2015

I have a Plesk host that I am tasked with upgrading. It started with openSUSE 11.4 on Plesk 10.4 and I have upgraded it all the way to openSUSE 12.2 on Plesk 11.09 (fixed minor issues with pop3d and mysql locking on the way). The next upgrade was supposed to be 11.5, but the option to upgrade it never shows up. I have re-instated our support license so I know the license is OK, and also checked that 11.5 supports openSUSE 12.2. The update log doesn't really tell me much either:

Code:

Release PLESK_12_1_18 contains no any build for this OS
Release PLESK_12_1_17 contains no any build for this OS
Release PLESK_12_1_16 contains no any build for this OS
Release PLESK_12_1_15 contains no any build for this OS
Release PLESK_12_1_14 contains no any build for this OS

[code]....

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Plesk 11.x / Linux :: Upgrade From 11.5.3 To 12.0.8

Jul 31, 2014

While running the plesk auto installer script and upgrading I get the following error.

Components validation detected at least one important issue:
Parallels Panel pre-upgrade check...
dpkg-query: no packages found matching psa-atmail
dpkg-query: no packages found matching psa-horde
dpkg-query: no packages found matching libapache2-modsecurity
WARNING: IP address registered in Plesk is invalid or broken: xxx.xxx.xxx.xxx

Panel version: 11.5.30 Update #47, last updated at June 19, 2014 07:32 AM

OS:
Distributor ID:Debian
Description:Debian GNU/Linux 7.6 (wheezy)
Release:7.6
Codename:wheezy

Upgrade log [URL] ....

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Plesk 12.x / Linux :: Upgrade From 11.5 To 12?

Jun 16, 2014

we have bought Plesk 11.5 3 months ago.

Is it possible to upgrade to 12? How do I have to proceed for the upgrade?

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Plesk 11.x / Linux :: POP Login After Upgrade

Jun 17, 2013

Over the weekend, I upgraded from Plesk 10.3 to Plesk 11.5, using the updater in the control panel. Everything seemed to go well. However, this morning I've noticed that some, not all, email accounts are having trouble logging into the server to send and receive mail. Other accounts are working fine.Via POP, I get this error: -ERR Temporary problem, please try again later

Via SMTP, I get this error:
535 auth failure

I see this in the maillog:

Jun 17 07:15:05 [server] courier-pop3d: LOGIN FAILED, user=[username], ip=[::ffff:xxx.xxx.xxx.xxx]
Jun 17 07:15:05 [server] courier-pop3d: authentication error: Input/output error

And this... Jun 17 07:24:50 [server] smtp_auth: FAILED: [email address] - password incorrect from [host] [xxx.xxx.xxx.xxx]

I replaced the server name, username, host, and IP in the above.

Here are the steps I've tried so far.
- Changing the password using the control panel.
- Updating the number of daemons in authdaemonrc
- Restarting the services

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Plesk 12.x / Linux :: Login Not Possible After Upgrade?

Jun 27, 2014

I just upgraded my Plesk on Ubuntu (vServer) yesterday. But after the upgrade I couldn't login to the Panel anymore because all I get when I try to reach the panel (https://panel.examplesite.com:8443) is a white screen.

I rebooted the server and restarted the panel as well as Apache several times with no change.

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Plesk 12.x / Linux :: How To Upgrade PHP 5.5 In Ubuntu 12.04

Sep 29, 2014

I have upgraded php 5.5 using below steps,

===
sudo add-apt-repository ppandrej/php5
sudo apt-get update
sudo apt-get upgrade
sudo apt-get install php5
==

Its also upgrading Apache from 2.2 to 2.4 and after installation, it break my Apache configuration and getting configuration errors when adding domains from Plesk etc.

Is there any proper way to upgrade PHP 5.5 in Plesk 12.0(Ubuntu 12.04)...

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Plesk 11.x / Linux :: How To Upgrade MySQL From 5.1 To 5.5

Oct 12, 2014

How to upgrade mySQL from version 5.1 to version 5.5 on linux. We're running CentOS version 6.3 with Plesk 11.09.

The approach outlined here [URL] .... seems like the way to go. I want to be sure that I don't adversely affect our installation.

If it is at all relevant we're running a Joomla 2.5 site.

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Plesk 12.x / Linux :: How To Upgrade To PHP 5.4 On CentOS 6

Feb 8, 2015

How to upgrade PHP to PHP 5.4 on CentOS 6 ?

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Plesk 11.x / Linux :: DNS Not Working After 11.5.30 Upgrade?

May 29, 2014

I have a VPS on Webfusion which auto upgraded last night to Plesk 11.5.30 #45. However, I used to have the domain registrar, 123-reg manage my DNS & now since the upgrade I've lost access to all emails & ftp access but the domains still work ok.

whether I should delete all DNS records at 123-reg & point to my VPS now? The DNS parameters in Plesk appear to be different to 123-reg. I

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Plesk Automation :: Brand Creation Fails If IPv6 Is Selected

Mar 26, 2015

On a new install, if I create IPv4 and IPv6 pools (one of each enabled for branding), and create a brand using "IP address"="Shared IPv4 and dedicated IPv6", it fails without an onscreen error. A webspace is created but marked "No hosting" in PPA and Failed in Hosting Panel. A DNS zone is created. At that point I can't delete the webspace from Hosting Panel and there doesn't seem to be a way to delete it from PPA, however, I can delete the DNS zone.

This is in poa.log, not sure if it's relevant:
Mar 26 09:19:20 ppa: ERR [UI:ecc45799:1427379560608 1:18157:b25ffb70 lib]: [Facade:leskResponse:arse] Plesk error 1013
Mar 26 09:19:22 ppa: ERR [openapi-firewall:b09ffb70 1:18032:b09ffb70 lib]: [iqxmlrpc-server] Server: Server error. Method 'system.methodSignature' not found.

Also after the DNS zone is created, the below is logged in poa.log...it doesn't seem relevant to the branding error but does seem to be a problem...

Mar 26 09:28:27 ppa: ERR [task:181:1932 1:18142:b33ffb70 lib]: [task:181 InteractiveHostOps:erform] ExSystem: module_id:'Common', ex_type_id:'1',Message:'Destination host 'ppa.example.net' (#1), IP '99.99.99.99' : Internal error: /usr/sbin/rndc /usr/sbin/rndc reconfig failed with code 1 saying: STDOUT: '' STDERR 'WARNING: key file (/etc/rndc.key) exists, but using default configuration file (/etc/rndc.conf)
rndc: connection to remote host closed

[Code] ....

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Plesk 12.x / Windows :: PHP Settings Not Applied For Selected Website Page?

Apr 6, 2015

i have a problem with my plesk 12 Installation on a Windows Server 2012 R2 Standard machine.

When I select a Website and want to change the php settings for that page it wont apply the new settings.

I placed a phpinfo() file in the Folder of that Website to test that. The weird thing is when i change the memory_limt value it is visible on the phpinfo() but when i change post_max_size or upload_max_filesize nothing changes.

[URL] .....

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Plesk Automation :: Selected Webspaces Scheduled For Removal But Not Deleting

Mar 27, 2015

So per my other message [URL] .... we have four websites which we can't delete from PPA (Services/Websites doesn't have a way to do that) or from Hosting Panel (Webspaces says, "The selected webspaces were scheduled for removal," but they don't delete). In Hosting Panel, three have always shown as Failed and one as Pending.

The DNS zones can be deleted but they reappear if I "Apply DNS Template Changes" presumably because the websites are defined.

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Plesk 12.x / Linux :: Panel Broken After Upgrade

May 18, 2015

Following the update from 11 to Plesk 12 (and installing latest Ubuntu fixes), the Plesk panel access is broken. Welcome page says:Can not load key: key is empty.And of course, no way to login the mgt interface. All services appear up, so this is only affecting the panel web service.

Fishing out the panel.log, it appears to be at a lower level than I initially thought (see below): experiencing issues after updating from 11 to 12 on Ubuntu (12)?

[18-May-2015 19:46:34 Europe/Berlin] PHP Warning: file_get_contents(/opt/psa/var/sso.sp.pem): failed to open stream: No such file or directory; File: /opt/psa/admin/externals/xmlseclibs.php, Line: 285
[18-May-2015 19:46:34 Europe/Berlin] Exception: PHP Warning: file_get_contents(/opt/psa/var/sso.sp.pem): failed to open stream: No such file or directory; File: /opt/psa/admin/externals/xmlseclibs.php, Line: 285
file: /opt/psa/admin/plib/Smb/Exception/Syntax.php
line: 56

[code]..

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Plesk 12.x / Linux :: Bad Gateway Nginx After Upgrade

Aug 18, 2014

I have upgraded from 10 to 12 and now I have "502 Bad Gateway nginx" error. I have atached logas..

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Plesk 12.x / Linux :: 502 Bad Gateway After Upgrade On Subscriptions

Sep 27, 2014

After upgrading (i know, i should not do this) from Squeeze to Wheezy i have got a problem with subscriptions.Plesk seems to work, but whein i want do manage a domain/hosting. i just see 502 Bad Gateway nginxClick to expand...

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Plesk 11.x / Linux :: Upgrade Parallels 11.5 To 12 From Panel

Dec 25, 2014

is it safe to Upgrade Parallels 11.5 to 12 from the panel

OS
CentOS 5.10 (Final)
Panel version11.5.30 Update #48, last updated at Nov 21, 2014 02:33 PM

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Plesk 12.x / Linux :: Blank Page After Upgrade

Sep 29, 2014

I get a blank page after upgrading to the latest version using the automatic update.

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Plesk 12.x / Linux :: Upgrade And Install Won't Work

Nov 19, 2014

I can't install or remove anything. when i click on continue it's just refreshes the page and come backs to the list.

I have checked error log and the latest error log is ERR [panel] Specified column "isAllowed1 is not in the row.

And i don't think this error related to the problem. When I click on continue it does not create any line in the error log.

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Plesk 11.x / Linux :: Upgrade MySQL To At Least Version 5.6.5

Sep 22, 2014

I'm still using Plesk 11.5.30 and MySql 5.5.39. That was discribed here how to update. But i need to have a MySql 5.6.5 (minimum) for some software (This version is over 2 years old). I'm using CentOs 6.5. and PHP 5.4.33

how to do this, whitout breaking plesk 11.5.30??

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Plesk 12.x / Linux :: After Upgrade From 11.5 - Function Not Implemented

Jun 19, 2014

I am getting the "Function not implemented" error from /var/log/plesk/panel.log I have tried reading this article but it seems to only apply to Ubuntu and I am running CentOS 6 x64

How can I get past this error?

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Plesk 12.x / Linux :: Error 502 Bad Gateway After Upgrade

Jun 27, 2014

I have upgraded from 11.5 to 12, and now if I try to open Plesk on the port 8443 I have this error:

502 Bad Gateway

nginx

This is the log:
2014/06/27 18:25:13 [crit] 1629#0: *2 connect() to unix:/var/run/sw-engine.sock failed (2: No such file or directory) while connecting to upstream, client: 79.49.206.176, server: , request: "GET / HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "87.106.85.233:8443"

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Plesk 12.x / Linux :: Upgrade MySQL From 5.5 To 5.6 (Ubuntu 14.04)?

Nov 28, 2014

I see that Plesk 12 supports MySQL 5.6, but the server I am running is Ububtu 14.04 LTS and comes with 5.5.

I need to make 5.6 available but I can see no way of doing it without breaking Plesk (I already tried just installing it from command line with apt-get install and had to restore the whole server from backup!) - there is no option for MYSQL in Plesks updates & upgrades menu ...

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Plesk 11.x / Linux :: Warning When Try To Upgrade To Version 12.0.18

Feb 27, 2015

When I click upgrade now at the plesk panel I get following error:

Parallels Panel pre-upgrade check... WARNING: The proftpd FTP service will fail to start in case the support for IPv6 is disabled on the server. Please check [URL] .... for details.

Is it safe to proceed? I guess it shall be automatically?

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Plesk 11.x / Linux :: Upgrade Roundcube Manually?

Nov 17, 2014

I noticed, that my Plesk install still runs an older Roundcube Installation (somewhere in the 0.9 range) and RoundCube 1.0.3 is currently the latest version available at [URL]

Is it safe to upgrade the Roundcube Installation in psa-roundcube manually from 0.9 to 1.0.x?

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Plesk 12.x / Linux :: Fail2ban Does Not Work After Upgrade To 12.0.18?

Jun 30, 2014

Since upgrading to 12.0.18 Update # 5 fail2ban stopped working.

Code:
[nimda4597@xxxx fail2ban]# service fail2ban status
fail2ban-server (pid 1881) is running...
Status

[Code].....

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