Cant Send Mails To Hotmail, Even With A SPF Record

Sep 8, 2007

I have 1 site on a dedicated server, this site can send mails to any server in the world, except to hotmail... I dont know why, each time we try to send a mail using a PHP Script (using nobody as user, as you can see in the code below) the server rejects the email sent to hotmail, this is the error:

Code:
2007-09-08 21:24:13 1IUCT7-0004BE-7A ** destinationuser@hotmail.com R=lookuphost T=remote_smtp: SMTP error from remote mail server after MAIL
FROM:<nobody@server.theserver.com> SIZE=31435: host mx4.hotmail.com [65.54.244.232]: 550 Your e-mail was rejected for policy reasons on this gateway.
Reasons for rejection may be related to content with spam-like characteristics or IP/domain reputation problems.

If you are not an e-mail/network admin please contact your E-mail/Internet Service Provider for help.

For e-mail delivery information, please go to http://postmaster.live.com

I checked and the server IP is not listed at any SPAM list, also domain has an SPF record that is configured like this:

Code:
domain.com. 14400 IN MX 10 mail.domain.com.

mail 14400 IN A 89.XX.XX.XX
www 14400 IN A 89.XX.XX.XX
ftp 14400 IN A 89.XX.XX.XX
server 14400 IN A 89.XX.XX.XX
domain.com. IN TXT "v=spf1 ip4:89.XX.XX.XX a mx a:mail.domain.com ~all"
Is the SPF record well configured?, and the MX record, i think its OK... never had issues with this kind of config on normal sites..

Just in case it helps, at /etc/localdomains i have 2 sites, the server hostname and the site domain.com.

Im using RHES 4 + cPanel 11.

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Email on server working fine, I can send mails from webmaster@xxx.com to any email only forums like VB don't send emails to hotmail & yahoo ! but emails from forums arrive to emails like webmaster@xxx.com

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Sep 4, 2007

i recently changed host and after i changed host, i am unable to send emails to hotmail from my mail server. Gmail and yahoo are fine.

The error message from Hotmail:

SMTP error from remote mail server after MAIL FROM:<webmaster@joinmo.com> SIZE=3494:
host mx3.hotmail.com [65.54.244.200]: 550 Your e-mail was rejected for policy reasons on this gateway. Reasons for rejection may be related to content with spam-like characteristics or IP/domain reputation problems. If you are not an e-mail/network admin please contact your E-mail/Internet Service Provider for help. For e-mail delivery information, please go to [url]

I also ran a dnsreport and heres the result
[url]

I have contacted microsoft but really not sure when they will give me a reply .. meanwhile, if there is any solution to my problem, it would be greatly appreciated.

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May 22, 2009

I'll soon be sending out a mail to around 20000 mail-addresses, all members of my site that entered their email address upon registration.

I'm using vBulletin to send them out but now here are my questions;

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Dec 7, 2007

Gmail users are fine.

Two days ago, Yahoo and hotmail users were receiving emails in the Junk folder. I thought this was due to the Reverse DNS settings not being set. So, I contacted Rus from cheapVPS and asked him to enable the Reverse DNS setting after I entered it in the Hyper VM panel, and he kindly did it.

Unfortunately, since the Reverse DNS setting was entered, Yahoo and Hotmail users stopped receiving mails from my site. Gmail users never faced any problem.
the logs (from maillog) are as follows:

Code:
Dec 6 00:37:27 aqarcenter,cin pop3d: LOGIN, user=questions@aqarcenter.com, ip=[::ffff:209.85.132.248]
Dec 6 00:37:27 aqarcenter,cin pop3d: LOGOUT, user=questions@aqarcenter.com, ip=[::ffff:209.85.132.248], top=0, retr=0
Dec 6 00:40:00 aqarcenter,cin qmail: 1196890800.882846 new msg 12077935
Dec 6 00:40:00 aqarcenter,cin qmail: 1196890800.882881 info msg 12077935: bytes 2020 from <anonymous@aqarcenter.com> qp 11561 uid 48
Dec 6 00:40:00 aqarcenter,cin qmail: 1196890800.943863 starting delivery 308: msg 12077935 to remote semelak1@hotmail.com
Dec 6 00:40:00 aqarcenter,cin qmail: 1196890800.943891 status: local 0/10 remote 1/20
Dec 6 00:40:02 aqarcenter,cin qmail: 1196890802.495781 delivery 308: success: 65.54.244.72_accepted_message./Remote_host_said:_250__<20071205214000.11560.qmail@aqarcenter.com>_Queued_mail_for_delivery/
Dec 6 00:40:02 aqarcenter,cin qmail: 1196890802.691249 status: local 0/10 remote 0/20
Dec 6 00:40:02 aqarcenter,cin qmail: 1196890802.918473 end msg 12077935

Dec 5 19:19:35 aqarcenter,cin qmail: 1196871575.358924 info msg 12077935: bytes 1970 from <anonymous@aqarcenter.com> qp 17875 uid 48
Dec 5 19:19:35 aqarcenter,cin qmail: 1196871575.536635 starting delivery 301: msg 12077935 to remote semelak_11@yahoo.com
Dec 5 19:19:35 aqarcenter,cin qmail: 1196871575.536673 status: local 0/10 remote 1/20
Dec 5 19:19:36 aqarcenter,cin qmail: 1196871576.006538 delivery 301: deferral: Connected_to_68.142.202.247_but_greeting_failed./Remote_host_said:_421_Message_from_(91.186.21.215)_temporarily_deferred_-_4.16.50._Please_refer_to_[url]
Dec 5 19:19:36 aqarcenter,cin qmail: 1196871576.006641 status: local 0/10 remote 0/20
Dec 5 19:20:27 aqarcenter,cin qmail: 1196871627.155102 new msg 12077939
Dec 5 19:20:27 aqarcenter,cin qmail: 1196871627.155151 info msg 12077939: bytes 1970 from <anonymous@aqarcenter.com> qp 24088 uid 48
Dec 5 19:20:27 aqarcenter,cin qmail: 1196871627.604693 starting delivery 302: msg 12077939 to remote semelak1@hotmail.com
Dec 5 19:20:27 aqarcenter,cin qmail: 1196871627.604744 status: local 0/10 remote 1/20
Dec 5 19:20:29 aqarcenter,cin qmail: 1196871629.172091 delivery 302: success: 65.54.245.72_accepted_message./Remote_host_said:_250__<20071205162026.24087.qmail@aqarcenter.com>_Queued_mail_for_delivery/
Dec 5 19:20:29 aqarcenter,cin qmail: 1196871629.172184 status: local 0/10 remote 0/20
Dec 5 19:20:29 aqarcenter,cin qmail: 1196871629.207391 end msg 12077939
and the site is aqarcenter.com

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all email servers (gmail, mail.com , ...) accept emails coming from my server only hotmail doesn't reicive

when I run this command in SSH : echo "test mail" | mail -s "test" xxxx@hotmail.com

I have in my exim_mainlog :

PHP Code:

7-09-12 13:44:11 1IVPhb-0008Cm-Rz <= root@server.xxxxx.com U=root P=local S=3822007-11-24 13:44:12 1IVPhb-0008Cm-Rz => xxxx@hotmail.com R=lookuphost T=remote_smtp H=mx4.hotmail.com [65.54.244.104]2007-11-24 13:44:12 1IVPhb-0008Cm-Rz Completed2007-11-24 13:44:29 1IVPht-0008D9-UC <= root@server.*********** U=root P=local S=3822007-11-24 13:44:30 1IVPht-0008D9-UC => xxxx@hotmail.com R=lookuphost T=remote_smtp H=mx1.hotmail.com [65.54.244.136]2007-11-24 13:44:30 1IVPht-0008D9-UC Completed2 1IVPhb-0008Cm-Rz => xxxx@hotmail.com R=lookuphost T=remote_smtp H=mx4.hotmail.com [65.54.244.104]2007-11-24 13:44:12 1IVPhb-0008Cm-Rz Completed 

telnet mx4.hotmail.com 25 give :

PHP Code:

[root@server ~]# telnet mx4.hotmail.com 25Trying 65.54.245.104...Connected to mx4.hotmail.com (65.54.245.104).Escape character is '^]'.220 bay0-mc10-f4.bay0.hotmail.com Sending unsolicited commercial or bulk e-mail to Microsoft's computer network is prohibited. Other restrictions are found at http://privacy.msn.com/Anti-spam/. Violations will result in use of equipment located in California and other states. Wed, 12 Sep 2007 03:49:15 -0700 

my datacenter reply me :

PHP Code:

Hello,We have investigated your issue in detail. We tried to sent mails from the server to our Softlayer hotmail account. From the logs, it is clear that the mails are sent successfully from the server.=========2007-11-23 23:50:29 1IviI1-0001De-SX <= root@server.XXXX.net U=root P=local S=3612007-11-23 23:50:30 1IviI1-0001De-SX => XXXX@hotmail.com R=lookuphost T=remote_smtp H=mx3.hotmail.com [65.54.244.200]2007-11-23 23:50:30 1IviI1-0001De-SX Completed========But this is not received at the hotmail mailbox. Hence this is an issue at their end. You may contact the hotmail support to resolve this.Regarding the spamming, we could find a lot of mails from the user nobody. You can prevent the user nobody from sending the mail from WHM as follows.Please select the option "Prevent the user "nobody" from sending out mail to remote addresses" from WHM >> Main >> Server Configuration >> Tweak Settings >> Mail option.

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Sep 12, 2007

I can send mail to hotmail when I send it from forum or root;

when I run this command in SSH : echo "test mail" | mail -s "test" xxxx@hotmail.com

I have in my exim_mainlog :

PHP Code:

7-09-12 13:44:11 1IVPhb-0008Cm-Rz <= root@server.xxxxx.com U=root P=local S=3822007-09-12 13:44:12 1IVPhb-0008Cm-Rz => xxxx@hotmail.com R=lookuphost T=remote_smtp H=mx4.hotmail.com [65.54.244.104]2007-09-12 13:44:12 1IVPhb-0008Cm-Rz Completed2007-09-12 13:44:29 1IVPht-0008D9-UC <= root@server.*********** U=root P=local S=3822007-09-12 13:44:30 1IVPht-0008D9-UC => xxxx@hotmail.com R=lookuphost T=remote_smtp H=mx1.hotmail.com [65.54.244.136]2007-09-12 13:44:30 1IVPht-0008D9-UC Completed2 1IVPhb-0008Cm-Rz => xxxx@hotmail.com R=lookuphost T=remote_smtp H=mx4.hotmail.com [65.54.244.104]2007-09-12 13:44:12 1IVPhb-0008Cm-Rz Completed 

telnet mx4.hotmail.com 25 give :

PHP Code:

[root@server ~]# telnet mx4.hotmail.com 25Trying 65.54.245.104...Connected to mx4.hotmail.com (65.54.245.104).Escape character is '^]'.220 bay0-mc10-f4.bay0.hotmail.com Sending unsolicited commercial or bulk e-mail to Microsoft's computer network is prohibited. Other restrictions are found at http://privacy.msn.com/Anti-spam/. Violations will result in use of equipment located in California and other states. Wed, 12 Sep 2007 03:49:15 -0700 

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Dec 10, 2007

SPF correct
DNS correct
Submitted to sender ID 2 weeks ago
Mail server tested to other mail clients all ok
GMAil header test. SPF pass
DNStools test: reverse dns, all ok
Blacklists checked. Im not on it

I cant find any reason anymore why my mails dont arrive.

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Dec 14, 2007

I tried to send an email to Hotmail.com and I get error messages. However, I can send an email to another email address that forwards to hotmail and it arrives correctly.

When sending via SquirrelMail I get:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

%%%%%%%@%%%%%.com
SMTP error from remote mail server after MAIL FROM:<%%%%%%%@%%%%%.com> SIZE=1813:
host mx3.hotmail.com [65.54.244.200]: 550 SC-001 Mail rejected by Windows Live Hotmail for policy reasons. Reasons for rejection may be related to content with spam-like characteristics or IP/domain reputation problems. If you are not an email/network admin please contact your E-mail/Internet Service Provider for help. Email/network admins, please visit [url]for email delivery information and support

I have correct TXT dns entries. Doesn't matter what email I sent to hotmail, they all get rejected. They don't even appear in the junk box

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Jun 6, 2009

i have problem when send mail from my server to hotmail or yahoo server not send and all mail see it in mail Queue

i make

stop for exim and make

/scripts/eximup --force

after exim install and finished when send 1 mail the mail arrive good without any problem when send again server not send and the problem still again

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Sendmail Won't Send Mail To Hotmail Or Yahoo.

Mar 30, 2007

A better title might be "hotmail or yahoo won't accept the emails from sendmail."

I have sendmail version: 8.13.4

I have the only modification I can remember doing is:
MASQUERADE_AS(`ipalaces.org')dnl

I can send emails perfectly to gmail accounts. Here is a sucessfull output of an email send to gmail:

Quote:

Delivered-To: paroxsitic@gmail.com
Received: by 10.114.113.11 with SMTP id l11cs366927wac;
Thu, 29 Mar 2007 10:05:09 -0700 (PDT)
Received: by 10.70.80.14 with SMTP id d14mr1879830wxb.1175187909424;
Thu, 29 Mar 2007 10:05:09 -0700 (PDT)
Return-Path: <root@ipalaces.org>
Received: from ipalaces.org (ipalaces.org [64.74.153.24])
by mx.google.com with ESMTP id h40si1247663wxd.2007.03.29.10.05.09;
Thu, 29 Mar 2007 10:05:09 -0700 (PDT)
Received-SPF: pass (google.com: best guess record for domain of root@ipalaces.org designates 64.74.153.24 as permitted sender)
Received: from ipalaces.org (ipalaces.org [127.0.0.1])
by ipalaces.org (8.13.4/8.13.4/Debian-3sarge3) with ESMTP id l2TH58SJ005383
for <paroxsitic@gmail.com>; Thu, 29 Mar 2007 13:05:08 -0400
Received: (from root@localhost)
by ipalaces.org (8.13.4/8.13.4/Submit) id l2TH51kd005299
for paroxsitic@gmail.com; Thu, 29 Mar 2007 13:05:01 -0400
Date: Thu, 29 Mar 2007 13:05:01 -0400
From: root <root@ipalaces.org>
Message-Id: <200703291705.l2TH51kd005299@ipalaces.org>
To: undisclosed-recipients:;

This is a test of the body.

I originally thought the reason hotmail or yahoo didn't receive my emails was because I had no reverse DNS for the IP I was sending the emails out with. Therefore I had my VPS provider create one for my IP. It now reflects ipalaces.org with the IP I use to send out emails (64.74.153.24)

Even after the reverse DNS in place, hotmail nor yahoo could recieve my emails. I am now pretty much stump as to why. I have googled and scanned various other solutions and I havent found anything.

Here is a verbose output of using sendmail to an hotmail address of mine:

Quote:

ek_opteron@hotmail.com... Connecting to [127.0.0.1] port 587 via relay...
220 ipalaces.org ESMTP Sendmail 8.13.4/8.13.4/Debian-3sarge3; Thu, 29 Mar 2007 1 3:07:17 -0400; (No UCE/UBE) logging access from: ipalaces.org(OK)-ipalaces.org [ 127.0.0.1]
>>> EHLO ipalaces.org
250-ipalaces.org Hello ipalaces.org [127.0.0.1], pleased to meet you
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-EXPN
250-VERB
250-8BITMIME
250-SIZE
250-DSN
250-ETRN
250-AUTH DIGEST-MD5 CRAM-MD5
250-DELIVERBY
250 HELP
>>> VERB
250 2.0.0 Verbose mode
>>> MAIL From:<root@ipalaces.org> SIZE=15 AUTH=root@ipalaces.org
250 2.1.0 <root@ipalaces.org>... Sender ok
>>> RCPT To:<ek_opteron@hotmail.com>
>>> DATA
250 2.1.5 <ek_opteron@hotmail.com>... Recipient ok
354 Enter mail, end with "." on a line by itself
>>> .
050 <ek_opteron@hotmail.com>... Connecting to mx3.hotmail.com. via esmtp...
050 220 bay0-mc8-f1.bay0.hotmail.com Sending unsolicited commercial or bulk e-ma il to Microsoft's computer network is prohibited. Other restrictions are found a t http://privacy.msn.com/Anti-spam/. Violations will result in use of equipment located in California and other states. Thu, 29 Mar 2007 10:07:17 -0700
050 >>> EHLO ipalaces.org
050 250-bay0-mc8-f1.bay0.hotmail.com (3.3.2.16) Hello [64.74.153.24]
050 250-SIZE 29696000
050 250-PIPELINING
050 250-8bitmime
050 250-BINARYMIME
050 250-CHUNKING
050 250-AUTH LOGIN
050 250-AUTH=LOGIN
050 250 OK
050 >>> MAIL From:<root@ipalaces.org> SIZE=320 AUTH=<>
050 250 root@ipalaces.org....Sender OK
050 >>> RCPT To:<ek_opteron@hotmail.com>
050 >>> DATA
050 250 ek_opteron@hotmail.com
050 354 Start mail input; end with <CRLF>.<CRLF>
050 >>> .
050 250 <200703291707.l2TH7DSt007328@ipalaces.org> Queued mail for delivery
050 <ek_opteron@hotmail.com>... Sent ( <200703291707.l2TH7DSt007328@ipalaces.org > Queued mail for delivery)
250 2.0.0 l2TH7HeD007332 Message accepted for delivery
ek_opteron@hotmail.com... Sent (l2TH7HeD007332 Message accepted for delivery)
Closing connection to [127.0.0.1]
>>> QUIT
221 2.0.0 ipalaces.org closing connection

The main thing that strikes out to me is that hotmail says "Queued mail for delivery" whereas Gmail normally says "OKAY". It seems as hotmail gets the email, and then decides it's no good. I don't know if my IP is blacklisted or I have to change something in my configuration from 127.0.0.1 to my IP, or what I have to do.

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if i register use hotmail there is no email will come to me in my inbox why ?

but if i send email from my hotmail email to my domian name email i get it

so i make some research on the net i find something maybe this could be the problem but as i am newbie to the server i have no idea how i can fix this problem

Quote:

set reverse DNS for your IP address and if possible an SPF record for your domain.

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Code:
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condition "${perl{checkbx_autowhitelist}{$authenticated_id}}" for boxtraper_autowhitelist router: Undefined subroutine &main::checkbx_autowhitelist called. 2007-05-13 16:28:12 1HnLbw-0000J0-DH failed to expand condition "${perl{democheck}}" for democheck router: Undefined subroutine &main::democheck called. 2007-05-13 16:28:12 1HnLbw-0000J0-DH failed to expand condition "${perl{checkbx_autowhitelist}{$authenticated_id}}" for boxtraper_autowhitelist router: Undefined subroutine &main::checkbx_autowhitelist called. 2007-05-13 16:28:12 1HnLbw-0000J0-DH failed to expand condition "${perl{checkusersa}{$local_part}{$received_protocol}}" for sa_localuser router: Undefined subroutine &main::checkusersa called. 2007-05-13 16:28:12 1HnLbw-0000J0-DH failed to expand condition "${perl{hasfilterfile}{$local_part}}" for central_user_filter router: Undefined subroutine &main::hasfilterfile called. 2007-05-13 16:28:12 1HnLbw-0000J0-DH failed to expand condition "${perl{democheck}}" for democheck 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2007-05-13 16:37:31 1HnLbw-0000J0-DH failed to expand condition "${perl{democheck}}" for democheck router: Undefined subroutine &main::democheck called. 2007-05-13 16:37:31 1HnLbw-0000J0-DH failed to expand condition "${perl{checkbx_autowhitelist}{$authenticated_id}}" for boxtraper_autowhitelist router: Undefined subroutine &main::checkbx_autowhitelist called. 2007-05-13 16:37:31 1HnLbw-0000J0-DH failed to expand condition "${perl{democheck}}" for democheck router: Undefined subroutine &main::democheck called. 2007-05-13 16:37:31 1HnLbw-0000J0-DH failed to expand condition "${perl{checkbx_autowhitelist}{$authenticated_id}}" for boxtraper_autowhitelist router: Undefined subroutine &main::checkbx_autowhitelist called. 2007-05-13 16:37:32 1HnLbw-0000J0-DH failed to expand condition "${perl{democheck}}" for democheck router: Undefined subroutine &main::democheck called. 2007-05-13 16:37:32 1HnLbw-0000J0-DH failed to expand condition "${perl{checkbx_autowhitelist}{$authenticated_id}}" for boxtraper_autowhitelist router: Undefined subroutine &main::checkbx_autowhitelist called. 2007-05-13 16:37:32 1HnLbw-0000J0-DH failed to expand condition "${perl{checkusersa}{$local_part}{$received_protocol}}" for sa_localuser router: Undefined subroutine &main::checkusersa called. 2007-05-13 16:37:32 1HnLbw-0000J0-DH failed to expand condition "${perl{hasfilterfile}{$local_part}}" for central_user_filter router: Undefined subroutine &main::hasfilterfile called. 2007-05-13 16:37:32 1HnLbw-0000J0-DH failed to expand condition "${perl{democheck}}" for democheck router: Undefined subroutine &main::democheck called. 2007-05-13 16:37:32 1HnLbw-0000J0-DH failed to expand condition "${perl{checkbx_autowhitelist}{$authenticated_id}}" for boxtraper_autowhitelist router: Undefined subroutine &main::checkbx_autowhitelist called. 2007-05-13 16:37:32 1HnLbw-0000J0-DH failed to expand condition "${perl{checkspam}}" for lookuphost router: Undefined subroutine &main::checkspam called. 2007-05-13 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My server is apavhe 1.3.37 and OS is FC5/Cpanel

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# /etc/init.d/exim start
/libexec/ld-elf.so.1: Shared object "libperl.so" not found, required by "sendmail"

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unix1#

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exim failed @ Fri May 1 16:06:15 2009. A restart was attempted automatically.
Service Check Method: [tcp connect]

Failure Reason: TCP Transaction Log:
<< 220-xxxxxxxxxx.xxxx ESMTP Exim 4.69 #3 Fri, 01 May 2009 16:06:41 +0200 << <<
>> EHLO localhost
<< 250-xxxx.xxxx.xxx Hello localhost [127.0.0.1] << << << << <<
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>> AF9fY3BhbmVsX19zZXJ2aWNlX19hdXRoX19leGltX19Nd2NxU1pyUng1S3R5YTl2enZaV
>> zN4R3Q1MU5WdTh1MHBZcnI4NDhqaWVtWFhSY3VraERTSGZnZU1tQkpiVXNWAFRkbzNpY3
>> ZVTUg1N1Z0R0t5c2VLYW82T1U1UFlqRDEwVThpVXlGSUpFMkZDRWVFaWxzTTNZMHVaRGd
>> UWXM1WnU=
<<
exim: ** [ != 2]

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[url]

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[url]

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