Plesk 11.x / Linux :: Don't Receive Mails From Others
Jun 12, 2014
i have number of plesk server, one of them works with all of the world mail services, many company! sometimes thay don't receive mails from others! and sometimes customers send undelivered mail reasons to us: like this:
Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain iasco.ir by mail.iasco.ir. [144.76.245.37].
The error that the other server returned was: 550 5.7.1 Command rejectedClick to expand...
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Nov 5, 2007
I have a test server from which I can send out emails.. but I am unable to receive emails although I can connect and login to the pop3 server locally (telnet localhost 110)
How can I investigate this issue to find the problem and fix it
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Jun 4, 2008
I registered a domain and ordered an hosting package in a registrar. But my site was always down. So I ordered a VPS server in another webhosting site and transferred my site data to this VPS hosting.
I changed the nameserver of my domain and made it point to my VPS server IP. Everything is OK but there is some problem with the mail function. I can send e-mail to admin@mydomain.com from other e-mail addresses. But the mainbox admin@mydomain.com can't receive e-mail from other e-mail addresses. Can anyone tell me what the problem is? Do I need to do some settings in WHM or cpanel?
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Jul 9, 2009
i find gmail has a advantage,
when i use outlook to receive mails from it,
my mails are still on the server,
for general,when we use pop3 to receive the mails,
all the mails will be killed from server,
how can i save the mails on the server like gmail does?
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Aug 12, 2014
I have Plesk 12 on Ubuntu. In an earlier version of Plesk I have some domains and all was fine. Now on a new server I have a problem: I cannot access to the domains via ftp. I have have user and I can connect to the server with a ftp client. But after (successful) login I did not receive any data and can not do anything.
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Oct 16, 2014
I just moved from DirectAdmin to Parallels Plesk and already love the interface. Much better than DA in my opinion.
Let's get to the problem:
When I make a new email account I can login to this account on webmail.domain.com (roundcube) and receive and send emails. Now when I want to use this account on Apple Mail i'm not sure which ports I need to use.
For the incoming mail server I use: 143
For the outgoing mail server I use: 587
Now when I look at my mailbox it gives me a warning sign. The outgoing mail server gives a green dot, but the incoming mail server gives me a red dot.
- So sending mails works.
- And receiving mails don't work.
I am using IMAP and have enabled the SSL box. I don't know if i need to check this, because i'm not running on an SSL certificate.
Are the ports that i'm using right? And should I enable the SSL checkbox?
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Oct 31, 2014
I had made the backups of subscription and of whole plesk too and migrate it to other server. It seems all to be fine, but I cannot send or receive emails In Tools & Settings -> Server-Wide Mail Settings - > Mail Queue I see all mails stored there. The IPs was changed yesterday, and now I can see that WHOIS Infos was chanfed too, the domains are online.
On old server I had no problem with sending of emails (post), it is stil on, because I had not by all domains changed the DNS-Records yet.
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Oct 16, 2014
i have php forms and somes notifications from OSSEC and plesk server, but i can't receive these mail :
my configuration is plesk 12.0.18
Postfix
dovecot
alias_database = hash:/etc/aliases
alias_maps = hash:/etc/aliases, hash:/var/spool/postfix/plesk/aliases
command_directory = /usr/sbin
[Code].....
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Jun 8, 2015
OS: Plesk 12 / Ubuntu 14
A domain on my Plesk does not receive incoming emails from a specific external domain. Other domains on the same server are receiving correctly emails from the same external domain. DNS are configurated by the same way (external of Plesk). Can't see a bounce anywhere. External sender does not receive a bounce too...
So:
- I've deleted the domain in Plesk and re-created it (just in case...).
- I've added the external sender in spam whitelist (I've tried in user conf and in server wide conf)
- When I send mail to a different address in the same server, I can see the mail in syslog and maillog (send or bounced)
- When I send from this external f***** domain to my domain, I can't see anything in syslog and maillog
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Oct 22, 2014
When I turn on nginx for the server I am able to browse non SSL protected sites correctly. I receive a 502 Bad Gateway error on any sites that have an SSL certificate. Is there a fix for this? I have been unable to find one.
I am running Plesk 12 on an Ubuntu server.
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Jun 15, 2014
We have a CentOS6.5 with 11.5 PLESK. There is a domain named domain.com and there is an alias domain on it that named alias.com and all check boxes of it (Mail,Web,Application and ...) are selected. When we send an email from GMAIL to info@domain.com, we receive it successfully, but when we send that email to info@alias.com, it doesn't receive.
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Nov 12, 2014
We have installed the latest version of Plesk on our server. Our web applications work fine. But we can not send or receive emails. Neither the webmail (login failed) nor pop3 / imap and mail forms on web projects.
openSuse 13.1
Plesk 12.0.18 Update # 23
Mail Server: Postfix
Imap / pop3 server: Courier-Imap
Webmail: Horde
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Jul 14, 2014
i have one Mailbox on my server, which i cannot sending mails. I tested it with Outlook and Horde.
For Example, i see this error at the Maillog:
Code:
Jul 14 22:12:13 gaius postfix/cleanup[12194]: 2F653402A6: milter-reject: END-OF-MESSAGE from localhost[127.0.0.1]: 5.7.0 The message could not be sent. You are not allowed to use sendmail utility.; from=<user@server1.local> to=<user2@server.local> proto=ESMTP helo=<gaius.stefanshome.com>
I delete this Mailbox, but after a time, i have the same problem again. On the Plesk Webinterface there is no problem logging with the outgoing spam protection.
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Oct 1, 2013
We are using Plesk 11.5 with postfix MTA. Spamassassin is working fine for incoming mails and leaves outbound mails unchecked - as it should.
Now there is one of my domains whose mails are relayed to another server (using postfix transport tab; mail support for this domain is disabled in plesk). For the moment, these mails arrive without beeing checked and marked by spamassassin. How could I change this? I have tried to register an additional mail-handler like
Code:
/usr/local/psa/admin/sbin/mail_handlers_control --add --priority=10 --executable=/usr/local/psa/handlers/hooks/spam --name=spam --enabled --queue=before-remote --mailname=relaydomain.de --type=recipient-domain --dont-preserve-on-restore --context=text
but this didn't have any effect so far.
If there is a direct way to enable spam-control for relay domains, Otherwise I could still access spamassassin via postfix' config-files, but how to use two different implementation of spamassassin at the same time.
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Apr 22, 2015
I have a PPP12.0 hosted on ubuntu 12.04, and several websites and domains, mail service active using postfix.
Lets take for example two domains :
www.domainA.com
www.domainB.com
DomainA uses postfix
DomainB uses an external mail service , MX records are duly entered in the DNS zone of DomainB
If i send a mail from an adress of DomainA, lets say contact@domainA.com to any email of domainB lets say info@domainB.com, the server does not take into account the MX records, and i receive an answer from the server : 550 5.1.1 <info@domainB.com>: Recipient address rejected: User unknown in virtual alias table
But, if i send an email using any other external mail service (gmail, hotmail...), the mail is correctly forwarded to the mail server entered in the MX record of domainB.
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Jul 21, 2015
we have Plesk Version 11.0.9 and I have the following Problem:
(all adresses are examples)
The Server hostet the following Domains and thay all send Mails too:
a.de
b.de
Now I need the following:
If the user "some.user@b.de" send a E-Mail to "user@mydomain.de" the recipient of the Mail have to be changed to "user@mx.mydomain.de". But if "some.user@a.de" do the same, the recipient should not be changed.
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Apr 30, 2015
I have a dedicated server with Linux. I have the following problem. Someone has hack my server and is sending illegal newsletters. My hosting sent me an abuse message and in the mailserver logfiles i see that is sending all the time.
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Dec 10, 2014
I'm currently expecting some major mail problems on my server. All received mails are removed on arrival. Here's a bit out of my /var/log/maillog:
Code:
Dec 10 14:00:31 scheer postfix/smtpd[421]: connect from smarthost.drukwerkdeal.nl[195.60.212.152]
Dec 10 14:00:31 scheer postfix/smtpd[421]: 2AE9420C84: client=smarthost.drukwerkdeal.nl[195.60.212.152]
Dec 10 14:00:31 scheer greylisting filter[431]: Starting greylisting filter...
Dec 10 14:00:31 scheer greylisting filter[431]: Timeout finished
[Code] .....
I disabled SPF spam protection, as stated in this topic: [URL] .....
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Jun 5, 2014
I use whmcs to bill my cusotmers. when a account is created, plesk sends mail from admin email and name to customer as below,
A new domain name has been created.
Domain name: xxx.xxx
Domain name owner: xxxx xxxxx
IP address associated with the domain name: xxx.xxx.xxx.xxx
How can I disable it ? it ends up in spam and I just don't want customers to receive it.
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Nov 4, 2014
Is there any possibility to change the Frequency of the Wordpress Update Notification Mails?
It's very annoying for our Customers to get those Mails every day ... Once a week would be more than enough ...
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Nov 20, 2014
I run a server and have ONLY problems if i am sending mails to domains hosted by google ...
OSUbuntu 12.04.5 LTS
Plesk version12.0.18 Update #24, last updated at Nov 20, 2014 06:32 AM
Here a little bit about my configuration:
a) I have set a Reverse DNS (xyz.mydomain1.com) - My hostname!
b) i run 4 domains on this server (mydomain1, mydomain2, mydomain3, mydomain4)
c) my DNS settings are made by myself in my Domain Provider account
d) i also set SPF records and i use Domain Keys
Everything works like a charm but following now the outputs with my problems:
Here is my postconf -n output:
Code:
root@shamu:/etc/postfix# postconf -n
alias_database = hash:/etc/aliases
alias_maps = hash:/etc/aliases, hash:/var/spool/postfix/plesk/aliases
append_dot_mydomain = no
[Code] ....
Now I sending a email from my domain2.tld and google rejects this email ...
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Jul 4, 2015
I use for my client the webmail Roundcube.. How to I set for Auto Deleting The Mails From Trash Folder and Junk with mail server Dovecot after 30 days?
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Jun 23, 2014
My server is using Centos 6.5... I updated from Plesk 11.5 to 12 last week and postfix to 2.8.17.
Since then, all mails sent using the sendmail binary (notifications, mail forwards...) are being rejected with a wrong HELO hostname: localhost.
It seems that sendmail is using locahost as a HELO tag which is not accepted. Here is the following error:
Code:
Jun 23 14:23:20 ns395167 plesk sendmail[29817]: handlers_stderr: SKIP
Jun 23 14:23:20 ns395167 plesk sendmail[29817]: SKIP during call 'check-quota' handler
Jun 23 14:23:20 ns395167 postfix/pickup[29480]: B94BC6AA20A6: uid=0 from=<root@curuba.fr>
Jun 23 14:23:20 ns395167 postfix/cleanup[29507]: B94BC6AA20A6: message-id=<20140623122320.B94BC6AA20A6@ns395167.ip-176-31-117.eu>
[Code] .....
Here is my postconf -n content:
Code:
alias_database = hash:/etc/aliases
alias_maps = hash:/etc/aliases, hash:/var/spool/postfix/plesk/aliases
command_directory = /usr/sbin
config_directory = /etc/postfix
daemon_directory = /usr/libexec/postfix
[code] .....
My system hostname seems correct:
Code:
hostname -f
ns395167.ip-176-31-117.eu
hostname
ns395167.ip-176-31-117.eu
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Mar 16, 2015
A few day ago when i access Windows plesk i receive error Access Denied. [URL]..... Even i made these steps i still receiving Access Denied when i access. I tried use PLesk REconfigurator, put psaadm permissons on all C:, update plesk, windows and still having this issue.
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Oct 2, 2012
I am having a problem setting mails on Thunderbird.i did exactly as you said in the documentation but still receive an error for sending an email (incoming email is good).i used full email address as username.domainname.tld as Incoming/Outgoing server address.
port 25 and 143 but still seem that i can't send emails.via web-mail i can , but via Thunderbird on my local PC i can't.I have a dedicated windows server with plesk 11.0.9
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Feb 6, 2015
Suddenly my cdosys mails can not use port 465 over SSL......Is it related to the fact SSLv3 is disabled or something, both the client and mail servers have SSLv3 disabled...or my cdosys.dll is corrupted....
the error message is -2147220973The transport failed to connect to the server. I can telnet to port 465 of my mail server
*It appears that CDOSYS.dll does not support TLS by design. Therefore, need to find another SMTP mail compoents to replace it if using SMTPS.
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Feb 27, 2015
I recently realized that domainkeys headers are not added to mail messages that are generated on our server. We are using MailEnable Enterprise 8.60 (upgraded on the Stardart edition, that is installed with Plesk).
I thought the problem could be related with this upgrade and created a new VM and tried that out. Installed Windows Server 2012 R2 Std, enabled DNS and IIS with ASP.NET versions, applied all updates, installed Plesk 12 and Upgraded to MailEnabled Enterprise. On the new server mails are going with the correct domainkeys headers.
Now I think that the problem was generated because of the Migration. On the old server Plesk 11.5 was installed and we didn't have any domainkeys issues. When we created our new server, with the same steps I wrote below, and migrated our backup to the new server, domainkeys headers weren't there anymore.
I couldn't find any documentation about this issue. Is there any commands to reset the settings related to domainkeys or may be it's a curruption in the psd database?
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Jul 10, 2009
I just installed WAMPP on Windows Vista 32 machine. I am using Firefox. When I try the localhost, I receive a 404 error. I have no idea what else to check the UAC is off, port 80 is free, I am running Avast as my anti-virus. I am a complete newbie to PHP, Apache, & MySql. I am trying to learn so I can run some PHP scripts for my website.
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Nov 3, 2009
I didn't do any updates, but received this email from lfd:
it could be because of automatic cpanel update ? if yes how to check the last update Date/information
---------------------
Time: Wed Nov 4 01:00:04 2009 +0330
The following list of files have FAILED the md5sum comparison test. This means that the file has been changed in some way. This could be a result of an OS update or application upgrade. If the change is unexpected it should be investigated:
/usr/sbin/lvchange: FAILED
/usr/sbin/lvconvert: FAILED
/usr/sbin/lvcreate: FAILED
/usr/sbin/lvdisplay: FAILED
/usr/sbin/lvextend: FAILED
/usr/sbin/lvm: FAILED
/usr/sbin/lvmchange: FAILED
/usr/sbin/lvmdiskscan: FAILED
/usr/sbin/lvmsadc: FAILED
/usr/sbin/lvmsar: FAILED
/usr/sbin/lvreduce: FAILED
/usr/sbin/lvremove: FAILED
/usr/sbin/lvrename: FAILED
/usr/sbin/lvresize: FAILED
/usr/sbin/lvs: FAILED
/usr/sbin/lvscan: FAILED
/usr/sbin/pvchange: FAILED
/usr/sbin/pvck: FAILED
/usr/sbin/pvcreate: FAILED
/usr/sbin/pvdisplay: FAILED
/usr/sbin/pvmove: FAILED
/usr/sbin/pvremove: FAILED
/usr/sbin/pvresize: FAILED
/usr/sbin/pvs: FAILED
/usr/sbin/pvscan: FAILED
/usr/sbin/vgcfgbackup: FAILED
/usr/sbin/vgcfgrestore: FAILED
/usr/sbin/vgchange: FAILED
/usr/sbin/vgck: FAILED
/usr/sbin/vgconvert: FAILED
/usr/sbin/vgcreate: FAILED
/usr/sbin/vgdisplay: FAILED
/usr/sbin/vgexport: FAILED
/usr/sbin/vgextend: FAILED
/usr/sbin/vgimport: FAILED
/usr/sbin/vgmerge: FAILED
/usr/sbin/vgmknodes: FAILED
/usr/sbin/vgreduce: FAILED
/usr/sbin/vgremove: FAILED
/usr/sbin/vgrename: FAILED
/usr/sbin/vgs: FAILED
/usr/sbin/vgscan: FAILED
/usr/sbin/vgsplit: FAILED
/sbin/ip6tables: FAILED
/sbin/ip6tables-restore: FAILED
/sbin/ip6tables-save: FAILED
/sbin/iptables: FAILED
/sbin/iptables-restore: FAILED
/sbin/iptables-save: FAILED
/sbin/lvm: FAILED
/sbin/lvm.static: FAILED
/sbin/pvscan: FAILED
/sbin/vgchange: FAILED
/sbin/vgscan: FAILED
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