Exim Can`t Send E-mails After Cpanel Upgrade

May 2, 2009

we have a freebsd/cpanel box what seems to be trouble prone combination, specially for exim.

After cpanel upgrade, exim simple has stopped. Somehow I managed receiving on this way:

# /etc/init.d/exim start
/libexec/ld-elf.so.1: Shared object "libperl.so" not found, required by "sendmail"

I checked which perl version is running: perl -v
This is perl, v5.10.0 built for i386-freebsd-64int

then applied:

unix1# ln -s /usr/local/lib/perl5/5.10.*/mach/CORE/libperl.so /usr/local/lib
unix1# /etc/init.d/exim start
exim exim antirelaydunix1#
unix1#

but this solved only half of a problem, now we can receive e-mails, but not send them, what is really frustrating.

Here is the error which cpanel sends on each 5 min:

exim failed @ Fri May 1 16:06:15 2009. A restart was attempted automatically.
Service Check Method: [tcp connect]

Failure Reason: TCP Transaction Log:
<< 220-xxxxxxxxxx.xxxx ESMTP Exim 4.69 #3 Fri, 01 May 2009 16:06:41 +0200 << <<
>> EHLO localhost
<< 250-xxxx.xxxx.xxx Hello localhost [127.0.0.1] << << << << <<
>> AUTH PLAIN
>> AF9fY3BhbmVsX19zZXJ2aWNlX19hdXRoX19leGltX19Nd2NxU1pyUng1S3R5YTl2enZaV
>> zN4R3Q1MU5WdTh1MHBZcnI4NDhqaWVtWFhSY3VraERTSGZnZU1tQkpiVXNWAFRkbzNpY3
>> ZVTUg1N1Z0R0t5c2VLYW82T1U1UFlqRDEwVThpVXlGSUpFMkZDRWVFaWxzTTNZMHVaRGd
>> UWXM1WnU=
<<
exim: ** [ != 2]

and I can not find the solution for this almost two days (!), no help for host support either. Closest what I have found on net is this topic:

[url]

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We have running exim mail service in cpanel web server. Exim consumed some CPU% memory and lots of threads are opening. More than 2000 mails in queue everyday. How can we optimize the exim mail service?

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4777 mailnull 15 0 1 0:00.02 0.2 9324 3936 2680 S exim
1809 mailnull 16 0 0 0:00.09 0.1 8192 1156 808 S exim
1815 mailnull 24 0 0 0:00.00 0.1 8428 1100 764 S exim
4779 mailnull 16 0 0 0:00.00 0.0 8200 684 336 S exim

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2007-05-13 16:28:12 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1HnLbw-0000J0-DH +++ 1HnLbw-0000J0-DH not completed +++ 2007-05-13 16:28:12 1HnLbw-0000J0-DH <= <> R=1HnLbw-0000Iy-6x U=mailnull P=local S=1785 T="Mail delivery failed: returning message to sender" 2007-05-13 16:28:12 1HnLbw-0000J0-DH failed to expand condition "${perl{democheck}}" for democheck router: Undefined subroutine &main::democheck called. 2007-05-13 16:28:12 1HnLbw-0000J0-DH failed to expand condition "${perl{checkbx_autowhitelist}{$authenticated_id}}" for boxtraper_autowhitelist router: Undefined subroutine &main::checkbx_autowhitelist called. 2007-05-13 16:28:12 1HnLbw-0000J0-DH failed to expand condition "${perl{checksa_deliver}{$domain}{$local_part}{$received_protocol}}" for virtual_sa_user router: Undefined subroutine &main::checksa_deliver called. 2007-05-13 16:28:12 1HnLbw-0000J0-DH failed to expand condition "${perl{check_deliver_spam}{$domain}{$local_part}}" for virtual_user_spam router: Undefined 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condition "${perl{checkbx_autowhitelist}{$authenticated_id}}" for boxtraper_autowhitelist router: Undefined subroutine &main::checkbx_autowhitelist called. 2007-05-13 16:28:12 1HnLbw-0000J0-DH failed to expand condition "${perl{democheck}}" for democheck router: Undefined subroutine &main::democheck called. 2007-05-13 16:28:12 1HnLbw-0000J0-DH failed to expand condition "${perl{checkbx_autowhitelist}{$authenticated_id}}" for boxtraper_autowhitelist router: Undefined subroutine &main::checkbx_autowhitelist called. 2007-05-13 16:28:12 1HnLbw-0000J0-DH failed to expand condition "${perl{checkusersa}{$local_part}{$received_protocol}}" for sa_localuser router: Undefined subroutine &main::checkusersa called. 2007-05-13 16:28:12 1HnLbw-0000J0-DH failed to expand condition "${perl{hasfilterfile}{$local_part}}" for central_user_filter router: Undefined subroutine &main::hasfilterfile called. 2007-05-13 16:28:12 1HnLbw-0000J0-DH failed to expand condition "${perl{democheck}}" for democheck router: Undefined subroutine &main::democheck called. 2007-05-13 16:28:12 1HnLbw-0000J0-DH failed to expand condition "${perl{checkbx_autowhitelist}{$authenticated_id}}" for boxtraper_autowhitelist router: Undefined subroutine &main::checkbx_autowhitelist called. 2007-05-13 16:28:12 1HnLbw-0000J0-DH failed to expand condition "${perl{checkspam}}" for lookuphost router: Undefined subroutine &main::checkspam called. 2007-05-13 16:28:12 1HnLbw-0000J0-DH failed to expand condition "${perl{checkspam}}" for literal router: Undefined subroutine &main::checkspam called. 2007-05-13 16:28:12 1HnLbw-0000J0-DH ** assassin01010@hotmail.com R=fail_remote_domains: unrouteable mail domain "hotmail.com" 2007-05-13 16:28:12 1HnLbw-0000J0-DH Frozen (delivery error message) 2007-05-13 16:37:31 1HnLbw-0000J0-DH Unfrozen by forced delivery 2007-05-13 16:37:31 1HnLbw-0000J0-DH failed to expand condition "${perl{democheck}}" for democheck router: Undefined subroutine &main::democheck called. 2007-05-13 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2007-05-13 16:37:31 1HnLbw-0000J0-DH failed to expand condition "${perl{democheck}}" for democheck router: Undefined subroutine &main::democheck called. 2007-05-13 16:37:31 1HnLbw-0000J0-DH failed to expand condition "${perl{checkbx_autowhitelist}{$authenticated_id}}" for boxtraper_autowhitelist router: Undefined subroutine &main::checkbx_autowhitelist called. 2007-05-13 16:37:31 1HnLbw-0000J0-DH failed to expand condition "${perl{democheck}}" for democheck router: Undefined subroutine &main::democheck called. 2007-05-13 16:37:31 1HnLbw-0000J0-DH failed to expand condition "${perl{checkbx_autowhitelist}{$authenticated_id}}" for boxtraper_autowhitelist router: Undefined subroutine &main::checkbx_autowhitelist called. 2007-05-13 16:37:32 1HnLbw-0000J0-DH failed to expand condition "${perl{democheck}}" for democheck router: Undefined subroutine &main::democheck called. 2007-05-13 16:37:32 1HnLbw-0000J0-DH failed to expand condition "${perl{checkbx_autowhitelist}{$authenticated_id}}" for 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