Plesk 12.x / Linux :: Mailboxes After Restore All Empty
Sep 28, 2014
I have restore my Plesk 12.0.18 Backup after new installed Server from Ubuntu Server 12 to Ubuntu Server 14.
The Backup is from Plesk 12.0.18 under Ubuntu Server 12!
After restore all Mailboxes are available and work they, but all Mailboxes are empty. No contents are restored.
New try to restore Mail Account only have no Result.
I have downloaded my backup file to local Computer and extract.
In file backup_mydomain_mn_1409281400.tgz are all Messages encrypt available. But Not restored.
Why????
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Apr 20, 2015
Unfortunately today the mailboxes of two domains were "gone". The mailbox was still there physically but no mails would be delivered into the mailbox, nor could the user connect to it.
The log said:
Apr 20 07:22:11 plesk dovecot_authdb_plesk[30678]: No such user 'mail@domain.com' in mail authorization database
Apr 20 07:22:11 plesk dovecot: auth: Debug: master in: USER#0111#011mail@domain.com#011service=lda
Apr 20 07:22:11 plesk dovecot: auth: plesk(mail@domain.com): Mail account information for user='mail@domain.com' was not found
Apr 20 07:22:11 plesk dovecot: auth: Debug: userdb out: NOTFOUND#0111
Apr 20 07:22:11 plesk postfix/pipe[27105]: 7DD5F5DA02D: to=<mail@domain.com>, relay=plesk_virtual, delay=90585, delays=90585/0/0/0.03, dsn=4.2.1, status=deferred (Message can not be delivered at this tim$
The only solution that worked for me was to delete the mailbox, create it again and copy the old mails back. That problem only occured in two cases (two domains of one customer). All his other domains worked like a charm and no other customer was affected.
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Mar 11, 2015
Is there a command to turn on antivirus for all mailboxes without having to enter each mailbox and update manually. I have over 800 mailboxes which need updating,
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Jun 24, 2015
Two days ago we have upgrade a Plesk Panel 11.5 to 12.0.18. It have been working properly until today. Lots of mailboxes doesn't work with the error
Jun 24 13:30:12 hosting2 plesk_saslauthd[19704]: No such user 'mailbox@domain.tld' in mail authorization database
Jun 24 13:30:12 hosting2 plesk_saslauthd[19704]: failed mail authenticatication attempt for user 'mailbox@domain.tld' (password len=10)
The /usr/local/psa/admin/bin/mail_auth_view show only a few mailboxes.
The /usr/local/psa/admin/sbin/mchk --with-spam does´t fix the problem.
If we change the password of one of the crashed mailbox, it works until the /usr/local/psa/admin/sbin/mchk command is executed.
If we try to clear a new mailbox in one of the domains that doesn't work, we adquire the error "mailmng-outgoing failed"...
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May 26, 2014
I'm having a hard time figuring why me emails are not delivered to mailboxes.
A bit of context:
OS: Ubuntu 12
Plesk pannel: 11.5
This server was supposed to be a new server (upgrade) from a previous who was working correctly (Also Linux with Plesk but both older versions).
After new server installed and websited up and running, I decided to create mailboxes and then copied all mailboxes (including emails and folders) to this new server.
First issue I got was i could not connect, until I figure out permissions were incorrect (for root after copy) and fixed it to be accessible by "popuser" (each user to access his mailbox).
Now i can connect, but new emails stay on qmail and can't be delivered to mailboxes.
Even after I have deleted the emalboxes and recreate them (now new emails are being delivered) all those emails in the queue can't be delivered.
I forced queue flush with "postqueue -f" but I get errors on the log:
(temporary failure. Command output: .qmail has prog delivery but has x bit set. (#4.7.0) 4.2.1 Message can not be delivered at this time )...
Which user should i give permissions (if that is the case) so tha both popuser (email user) and qmail/postfix can write on the mailboxes and deliver messages?
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Mar 23, 2015
Would like to know what are the dangers of backing up and restoring full entire system backups (with plesk installed) to another server with a different ip address? Will the restored plesk setup operate properly and offer an ip address change in the system, or will there be any pre-requisites required such as manual ip changing within the system core files?
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Dec 6, 2014
why my maillog is empty. I have checked both locations below but result remain the same:
/usr/local/psa/var/log/maillog
/var/log/maillog
I'm running this Plesk inside OpenVZ container (using centos-7-x86_64-minimal template)
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Jul 23, 2015
I installed new Plesk in new VPS with Centos 7 (Virtuozzo - former PCS)... One domain is running, but when reboot the server, maillog stopped.
Last lines of the login are:
Jul 23 13:45:08 server dovecot: service=pop3, user=xxxxxxx@xxxx.com.ar, ip=[190.X.XX.XXX]. Server shutting down. rcvd=3270, sent=23925997, top=0/0, retr=327/23659830, del=0/594, size=40888121
Jul 23 13:45:08 server dovecot: anvil: Warning: Killed with signal 15 (by pid=1 uid=0 code=kill)
Jul 23 13:45:08 server dovecot: log: Warning: Killed with signal 15 (by pid=1 uid=0 code=kill)
Jul 23 13:45:08 server spamd[3369]: spamd: server killed by SIGTERM, shutting down
Jul 23 13:45:08 server postfix/postfix-script[4396]: stopping the Postfix mail system
Jul 23 13:45:08 server postfix/master[31144]: terminating on signal 15
Jul 23 13:45:08 server /usr/lib64/plesk-9.0/psa-pc-remote[2587]: PleskFilter: private data not NULL
Jul 23 13:45:08 server /usr/lib64/plesk-9.0/psa-pc-remote[2587]: PleskFilter: private data not NULL
Jul 23 13:45:08 server postfix/postfix-script[4404]: waiting for the Postfix mail system to terminate
Jul 23 13:45:13 server /usr/lib64/plesk-9.0/psa-pc-remote[2587]: PleskFilter: mi_stop=1
I can reproduce this problem, but cannot fix it....
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Jul 6, 2014
Plesk 12 on Centos 6.5
I added the following to my /etc/logrotate.conf
/var/log/modsec_audit.log {
missingok
daily
rotate 4
compress
}
I'm not exactly sure if the above is the correct syntax, but the result was that two days later my current modsec_audit.log was Gzipped and a new modsec_audit.log was created.
The problem is that nothing was logged to this new file.
From the Plesk 12 control panel I turned off mod security and then turned it back on again and hey presto, the new logfile started to log events.
This leaves the problem of why nothing was recorded when the file was created.
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Apr 22, 2015
In the fail2ban module of plesk is a tab for "logs".
Here you can view Fail2ban logs.
No items found.Click to expand...
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Oct 20, 2014
When I log into plesk (service provider view) and click on the Domains link on the left, I get an empty page. It isn't blank like there is an error, it has some instructions at the top about creating a customer etc. It just doesn't list any of the domains that are setup on the server. There are several reseller accounts with several domains under each. I've even tried setting up a new customer and adding a domain under the new customer. Still nothing shows up.
I have several other VPS accounts running Plesk 12 with several domains under different customer accounts and the domains all show up on those.
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May 26, 2015
I'm testing Plesk 12.1 and noticed after enabling ModSecurity, the modsec_audit log file is empty.
I'm running CentOS7.1 w/Plesk 12.1.23
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Aug 16, 2013
Our Server doesn't show the Traffic History under "Tools & Settings -> Summary Report -> View Traffic History", but for every Domain it runs.
We Migrate this Server from a Dedicated to an OpenVZ Server - on another Server with OpenVZ its running without Problems, but this one we don't migrate.
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Dec 11, 2014
I'm just wondering how I can start logging activity in Fail2Ban. I've got the following line in the "logs" tab in "IP Address Banning" in the Plesk UI:
/var/log/fail2ban.log
However when I check this it states "The file is empty".
I'm assuming there will be a setting somewhere that tells fail2ban to log to that file but I'm not sure where/what it is?
I know for sure that I've had IP's banned but they just don't appear to be logged.
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Dec 4, 2013
Is there any way to auto-delete all the messages in a specific mailbox on a specify domain on a daily basis? Using Postfix.
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Jun 9, 2015
# yum remove git httpd sendmail -y
now my plesk and server doenst work anymore.
is possible to reinstall those by ssh?
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Apr 3, 2015
I deleted my databases unconsciously in Parallels Plesk 12 for CentOS.I want to restore all data because it's more important for my activities.Is it possible to restore or others possibilities for my problem ?
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May 24, 2014
I recently opened a new plesk account on another server and need to restore a backup from a previous server. Both plesk 11.5.
How can I do this ?
I don't have ssh or other access.
Can I just copy the guid ID off the new server and overwrite the extracted backup files?
Only issue I have with that is that a can't redo the XML file required for uploading backups to restore...
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Nov 16, 2014
i have make a full Plesk Backup on my Old Server with Plesk 12.0(Ubuntu) and will restore the Backup on my new Server with Plesk 12.0(CentOS).When i will restore the backup i get this error: "Error: The source file is not a valid XML file. If you supplied an archive file containing a backup from Plesk version 9 or later, then extract the contents of this archive, and process the extracted XML file with the converter. If you want to convert a backup file from a Plesk version earlier than 9, then you first need to process it with the pre9-backup-convert utility, and then process the resulting file with the pre10-backup-convert utility."
In the Logs i found this:
deployer.log - [URL] ...
import.log - [URL] ...
pmmcli.log - [URL] ...
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Dec 6, 2014
I made a backup of my website with plesk backup manager on an external FTP, now I want to restore this backup on a new server which isn't using plesk, for test purposes. I've downloaded the backup (which is in .tar) on my PC, and extracted all files firstly from the general .tar archive, then the user_data from .tgz. Then to extract all the databases (they were in a folder "databases" after I've extracted the general .tar file), I extracted them from database_name_145536536.tgz, then from database_name_145536536.tar, so that now I've a series of "database_name_145536536" files. (145536536 are some example numbers).
I'm interested in restoring both files and mysql databases.
To restore the files, I can simply use the extracted files from the user_data archive.
To restore the mysql databases, I tried to do "mysql -p -u username database_name < file" and everything seemed to work fine.
Is this process ok? Is it 100% safe and sure or I could face some bugs?
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Aug 3, 2013
Yesterday we upgraded V.11 to V.11.5.30. And now we are not able to restore our backups anymore from our main server on our failover server by CLI (we have automated this with cronjobs and need the CLI backup/restore). We have a failover sulotion with two servers and restore the backups of our main server on our failover server!
If we try to create the map file on our failover server, we get the error:
The dump specification '/home/backups/plesk_partnerserver/dumps/backup_info_1308030132.xml' should be inside of dump directory '/home/backups/plesk/dumps'.
/home/backups/plesk_partnerserver/dumps is the path on our failoverserver where we store the backups of our main server and /home/backups/plesk/dumps ist the regular dump path of the failover server.
And if we try to restore the file without creating a map file on our failover server with /usr/local/psa/bin/pleskrestore --restore backup_info_1308030132.xml -level server: Unable to resolve all conflicts
What happend? Now after upgrading to 11.5 our backup- and failover-solutions are in big trouble!
Our OS is Debian Squeeze
PP is 11.5.30
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Feb 25, 2015
After restore (without any errors) some of my files are missing from one particular domain. The files are present in the backup however, they just don't restore. In this case it is a Wordpress installation and the complete wp-content folder did not restore one one of the domains.
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Aug 14, 2014
I've generated migration files on a source server that runs plesk11.5..I've transfer these files to my new server (plesk 12).I've logged into plesk on the new server, go to migration tool and create a new migration using local files.with chrome dev tools. i can see the following a post request is sent to :
/plesk/ server/migration/start/ the response is a redirection ( http status 303 , location = /admin/backup/restore/type/import/id/migration )a
After several attempts to this url I've got : admin/backup/restore/type/import/id/migration net::ERR_TOO_MANY_REDIRECTS..is there a way to restore the data using the command line ?
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May 25, 2014
I am trying to restore a backup that Parallels Plesk made (latest version) and I used to get the option at some point to replace everything. Now, I only get the options to select what I want to restore and it fails because it says certain things, domains, content is already there.
I can't find the option anymore that allows me to say replace everything during the backup. Was that removed? If so, I'd really....really like it back.
Warning:
Failed deployment of domain localhost.localdomain
Warning:
Execution of /usr/local/psa/admin/plib/api-cli/domain.php --create localhost.localdomain -owner admin -do-not-apply-skeleton -notify false -guid 4fe5de63-3103-4fa0-a01c-04894e167107 -vendor-guid 75b2fa01-6c6e-4cb2-8f1b-9c69757fd3ec -creation-date 2014-02-13 -ip 46.165.251.98 -ignore-nonexistent-options failed with return code 1.
Stderr is
An error occurred during domain creation: There are no available resources of this type (domains) left. Requested: 1; available: 0.
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Mar 5, 2015
Can't restore.
plesk Internal error: Failed to exec pmm-ras: (array ( 'code' => 127, 'stdout' => 'Transport error: File '_info_1503031904.xml' not found ', 'stderr' => '', )).
in debug mode:
Internal error: Failed to exec pmm-ras: [2015-03-05 16:19:49.215|23284] INFO: pmm-ras started :
/usr/local/psa/admin/bin/pmm-ras --get-dump-info --dump-file-specification=_info_1503031904.xml
--session-path=/var/log/plesk/PMM/logs --debug [2015-03-05 16:19:49.215|23284]
INFO: Repository '/var/lib/psa/dumps': Initializing...
[Code] .....
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Jun 21, 2015
I am using Plesk 12.0.18 Update #51 on Ubuntu 14.04.2 LTS.
I want to restore a single Domain from Plesk GUI but it failed:
Archiver error: from /private-backup/plesk/clients/WSKunde/domains/domainname.de/backup_domainname.de_conf_1506200200.tgz:
forkExecvPipes: execv() failed: No such file or directory
System error 2: No such file or directory
Warning: domain "domainname.de"
[Code] ....
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Aug 15, 2014
How can i create backup and restore per subscriptions or customer ?
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Apr 9, 2015
I'm working on a plan for restoring my whole Plesk server fast in a worst case scenario. Which will never happen hopefully.
The backup is a full backup done by the Backup Manager in Plesk. It lies on a remote FTP server.
Right now I'm fetching the whole backup directory with wget while in the background the Plesk Installation is running. These actions take about 1h to complete.
Afterwards I would restore with /usr/local/psa/bin/pleskrestore.
Is there a better way? For example installing Plesk directly out of a full backup?
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Dec 22, 2014
I have to restore only the cronjobs for a spcecific domain from a plesk backup which is stored on another server. I searched in all the full backup structure but impossible to retrieve the data.
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Nov 24, 2014
I have this message when i try to restore 3 different big backup >7 GB
I have the same message if i try to copy the backup in FTP repository to the repository on the server
"This operation is taking too long. Check the results in a few minutes"
If i go back few minute or hour ... i have nothing No more message... No Error and no restore !
Version: Parallels Plesk v12.0.18_build1200140811.16 os_CentOS 7
OS:CentOS Linux 7.0.1406 (Core)
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Aug 19, 2014
I cant restore my back up. Get following warnings:
Warning:
php_version 5.3 is not supported. It will be replaced with php_version 5.4 for the following service plans: Unlimited, Admin Simple, Default Domain, Default Simple, Web Presence Builder, SiteBuilder
Warning:
python is not supported. It will be disabled for the following objects: Service plan 'Unlimited', Service plan 'Admin Simple', Service plan 'Default Domain', Service plan 'Default Simple'
Warning:
The component fail2ban is not installed. It will be disabled for the following objects: Server settings
Warning:
php_version 5.3 is not supported. It will be replaced with php_version 5.4 for the following websites: swen.flugzeugbilder.orgClick to expand...
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