Plesk 11.x / Linux :: After Upgrading To 11.5 Restore By CLI Is Not Working
Aug 3, 2013
Yesterday we upgraded V.11 to V.11.5.30. And now we are not able to restore our backups anymore from our main server on our failover server by CLI (we have automated this with cronjobs and need the CLI backup/restore). We have a failover sulotion with two servers and restore the backups of our main server on our failover server!
If we try to create the map file on our failover server, we get the error:
The dump specification '/home/backups/plesk_partnerserver/dumps/backup_info_1308030132.xml' should be inside of dump directory '/home/backups/plesk/dumps'.
/home/backups/plesk_partnerserver/dumps is the path on our failoverserver where we store the backups of our main server and /home/backups/plesk/dumps ist the regular dump path of the failover server.
And if we try to restore the file without creating a map file on our failover server with /usr/local/psa/bin/pleskrestore --restore backup_info_1308030132.xml -level server: Unable to resolve all conflicts
What happend? Now after upgrading to 11.5 our backup- and failover-solutions are in big trouble!
Our OS is Debian Squeeze
PP is 11.5.30
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Mar 23, 2015
Would like to know what are the dangers of backing up and restoring full entire system backups (with plesk installed) to another server with a different ip address? Will the restored plesk setup operate properly and offer an ip address change in the system, or will there be any pre-requisites required such as manual ip changing within the system core files?
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Feb 25, 2008
Anyone know of a good tutorial for upgrading php on a linux plesk 8.3.0?
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Sep 1, 2014
My Plesk installation (on Debian Wheezy) has PHP5.4.4 and I need to upgrade it to 5.4.9 or above.
How can I do this (It's a self managed Plesk server)?
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Oct 12, 2014
OS: CentOS 6.4 (Final)
After upgrading components as suggested by "Tools&Settings->Plesk->Updates and Upgrades" item, components remained the previous version (PHP 5.3.3 and MySQL 5.1.73) as stated by phpinfo() result and by "Tools&Settings->Server Management->Server Components" list, though "Update Components" is no more permitted as if there is nothing more to update.
I need both PHP and MySQL servers updated in order to run Joomla 3.3.6.
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Aug 13, 2014
Yesterday I've upgraded the server to Plesk 12.0.18. After the upgrade, a WHMCS install has stopped working.
The only error logs where I found errors is the proxy_error_log. It contains this kind of lines (for the 502 error):
2014/08/13 08:13:45 [error] 2918#0: *400 upstream prematurely closed connection while reading response header from upstream, client: XX.XX.XX.XX, server: XXXXXXX.COM, request: "GET /knowledgebase.php HTTP/1.1", upstream: "http://XX.XX.XX.XX:7080/knowledgebase.php", host: "xxxxxxxxx.com"
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Aug 28, 2014
I need to upgrade mysql from 5.1.73 to 5.7 but I have applications like lms, cms, and websites that runs with that version with no problems, my question is: Some of you had problems upgrading mysql, because i kwon plesk runs over mysql y i don't want to mess up with plesk.
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Apr 2, 2015
We have a plesk server running on a Ubuntu 14.04.2 LTS machine. We check the state of the mailqueue with nagios, executing the "mailq" command. After the AutoInstaller upgraded our installation from 12.0.18 update 38 to 39, we noticed, that the nagios check failed.
After investigating a little bit, it seems that we found the problem:
When I enter "mailq" in the shell, the command is executed and gives me an proper output. But when I try to execute the command with its full path "/usr/bin/mailq" nothing happens, and I have to cancel with [ctrl]+[c]. The which-command delivers exactly the same path as written above...
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Jan 12, 2015
I am running phpbb 3.0.12 installed from Plesk. In Plesk it is showing me that there is an upgrade available to version 3.1.2-15 however when I Re-Check the version in phpbb it says that I already have the latest version 3.0.12. That's a little weird.
The problem is when I upgrade to 3.1.2-15 in Plesk, it will mess with the whole installation. The forum page will redirect in circles to /install/index.php which doesn't even exist and I can't do anything except revert to before the upgrade.
So my questions are: Why does Plesk show a version 3.1.2-15 but phpbb says the latest one is 3.0.12? How does the upgrade process from Plesk work? I expect it to automatically do everything, or why else would I want to let Plesk upgrade?
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Jul 14, 2012
I upgraded from 10.4.4 to 11.0.9 and saw no errors in the process, everything was fine. However when I checked the sites after, all of them (including sub-domains) were showing the default domain page. All the files are still there no problem, and as a test I deleted a subdomain a recreated it and it worked fine.
I have a feeling it's something to do with IP addresses (I currently have two set up - most sites use one and about only 5 use the other) as going to the subscription and changing the IP address over to the other one then back to the original seems to make the site show up for most sites. I can't do this on all sites though - any commands to reconfigure everything and get it all back in to place?
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Jan 13, 2015
sw-engine fails to start with the following message:
system is debian 7.0.7 with Plesk 12.0.18 I have the problem on two servers, it started after upgrading debian
/usr/bin/sw-engine: error while loading shared libraries: libruntime.so.1: cannot open shared object file: No such file or directory
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Aug 11, 2014
I had Plesk 10 installed on my openSUSE system (was a low version, maybe 11 or less) and then decided to upgrade to 11.5. So I did distribution upgrades to openSUSE 12.3 and everything went smoothly, except for some services like mysql and php. So I used Plesk autoinstaller to fix the php error and edited an outdated line in mysql configuration and both services ran smoothly!
Then I downloaded Plesk autoinstaller and ran the autoinstaller, but was surprised by this error message:
===> Checking for previous installation ... found.
ERR (3) [panel]: Error during product key mode determination, details: Unable to connect to database: ; trace: #0 /usr/local/psa/admin/plib/functions.php(2821): isPpaKeyRequired()
#1 /usr/local/psa/admin/plib/common_func.php3(11): require_once('/usr/local/psa/...')
#2 /usr/local/psa/admin/plib/api-common/cu.php(5): require_once('/usr/local/psa/...')
#3 /usr/local/psa/admin/sbin/httpdmng(8): include_once('/usr/local/psa/...')
#4 (main)
Unable to connect to database:
- My MySQL version is: 5.5.33 openSUSE package
- I did run mysql_upgrade with my admin username and password (password from: /etc/psa/.psa.shadow) and it worked successfully and fixed all of the errors, I did so after running the auto installer first, but then ran the installer again and the problem was still there
- I can access my web page, but it still doesn't connect to MySQL either.
I believe this is a problem with MySQL, but how can I make sure or detect what exactly the problem is
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Jul 1, 2014
After upgrading from V11 to V12 : file not found in the central Frame
After upgrading from V11 to V12 version, I enter my credentials to login and when I get the main page, I have in the main frame : "File not found". : See screenshot
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Jul 24, 2014
Today I upgraded to Plesk 12 and during the day I got several customers that had problems with their mailbox size. According to Plesk they were exceeding the size, but they've been doing that for years. The setting that these limits don't have any real meaning is ignored after the upgrade...
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Jun 9, 2015
# yum remove git httpd sendmail -y
now my plesk and server doenst work anymore.
is possible to reinstall those by ssh?
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Apr 3, 2015
I deleted my databases unconsciously in Parallels Plesk 12 for CentOS.I want to restore all data because it's more important for my activities.Is it possible to restore or others possibilities for my problem ?
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May 24, 2014
I recently opened a new plesk account on another server and need to restore a backup from a previous server. Both plesk 11.5.
How can I do this ?
I don't have ssh or other access.
Can I just copy the guid ID off the new server and overwrite the extracted backup files?
Only issue I have with that is that a can't redo the XML file required for uploading backups to restore...
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Nov 16, 2014
i have make a full Plesk Backup on my Old Server with Plesk 12.0(Ubuntu) and will restore the Backup on my new Server with Plesk 12.0(CentOS).When i will restore the backup i get this error: "Error: The source file is not a valid XML file. If you supplied an archive file containing a backup from Plesk version 9 or later, then extract the contents of this archive, and process the extracted XML file with the converter. If you want to convert a backup file from a Plesk version earlier than 9, then you first need to process it with the pre9-backup-convert utility, and then process the resulting file with the pre10-backup-convert utility."
In the Logs i found this:
deployer.log - [URL] ...
import.log - [URL] ...
pmmcli.log - [URL] ...
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Dec 6, 2014
I made a backup of my website with plesk backup manager on an external FTP, now I want to restore this backup on a new server which isn't using plesk, for test purposes. I've downloaded the backup (which is in .tar) on my PC, and extracted all files firstly from the general .tar archive, then the user_data from .tgz. Then to extract all the databases (they were in a folder "databases" after I've extracted the general .tar file), I extracted them from database_name_145536536.tgz, then from database_name_145536536.tar, so that now I've a series of "database_name_145536536" files. (145536536 are some example numbers).
I'm interested in restoring both files and mysql databases.
To restore the files, I can simply use the extracted files from the user_data archive.
To restore the mysql databases, I tried to do "mysql -p -u username database_name < file" and everything seemed to work fine.
Is this process ok? Is it 100% safe and sure or I could face some bugs?
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Feb 25, 2015
After restore (without any errors) some of my files are missing from one particular domain. The files are present in the backup however, they just don't restore. In this case it is a Wordpress installation and the complete wp-content folder did not restore one one of the domains.
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Sep 28, 2014
I have restore my Plesk 12.0.18 Backup after new installed Server from Ubuntu Server 12 to Ubuntu Server 14.
The Backup is from Plesk 12.0.18 under Ubuntu Server 12!
After restore all Mailboxes are available and work they, but all Mailboxes are empty. No contents are restored.
New try to restore Mail Account only have no Result.
I have downloaded my backup file to local Computer and extract.
In file backup_mydomain_mn_1409281400.tgz are all Messages encrypt available. But Not restored.
Why????
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Aug 14, 2014
I've generated migration files on a source server that runs plesk11.5..I've transfer these files to my new server (plesk 12).I've logged into plesk on the new server, go to migration tool and create a new migration using local files.with chrome dev tools. i can see the following a post request is sent to :
/plesk/ server/migration/start/ the response is a redirection ( http status 303 , location = /admin/backup/restore/type/import/id/migration )a
After several attempts to this url I've got : admin/backup/restore/type/import/id/migration net::ERR_TOO_MANY_REDIRECTS..is there a way to restore the data using the command line ?
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May 25, 2014
I am trying to restore a backup that Parallels Plesk made (latest version) and I used to get the option at some point to replace everything. Now, I only get the options to select what I want to restore and it fails because it says certain things, domains, content is already there.
I can't find the option anymore that allows me to say replace everything during the backup. Was that removed? If so, I'd really....really like it back.
Warning:
Failed deployment of domain localhost.localdomain
Warning:
Execution of /usr/local/psa/admin/plib/api-cli/domain.php --create localhost.localdomain -owner admin -do-not-apply-skeleton -notify false -guid 4fe5de63-3103-4fa0-a01c-04894e167107 -vendor-guid 75b2fa01-6c6e-4cb2-8f1b-9c69757fd3ec -creation-date 2014-02-13 -ip 46.165.251.98 -ignore-nonexistent-options failed with return code 1.
Stderr is
An error occurred during domain creation: There are no available resources of this type (domains) left. Requested: 1; available: 0.
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Mar 5, 2015
Can't restore.
plesk Internal error: Failed to exec pmm-ras: (array ( 'code' => 127, 'stdout' => 'Transport error: File '_info_1503031904.xml' not found ', 'stderr' => '', )).
in debug mode:
Internal error: Failed to exec pmm-ras: [2015-03-05 16:19:49.215|23284] INFO: pmm-ras started :
/usr/local/psa/admin/bin/pmm-ras --get-dump-info --dump-file-specification=_info_1503031904.xml
--session-path=/var/log/plesk/PMM/logs --debug [2015-03-05 16:19:49.215|23284]
INFO: Repository '/var/lib/psa/dumps': Initializing...
[Code] .....
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Jun 21, 2015
I am using Plesk 12.0.18 Update #51 on Ubuntu 14.04.2 LTS.
I want to restore a single Domain from Plesk GUI but it failed:
Archiver error: from /private-backup/plesk/clients/WSKunde/domains/domainname.de/backup_domainname.de_conf_1506200200.tgz:
forkExecvPipes: execv() failed: No such file or directory
System error 2: No such file or directory
Warning: domain "domainname.de"
[Code] ....
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Aug 15, 2014
How can i create backup and restore per subscriptions or customer ?
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Apr 9, 2015
I'm working on a plan for restoring my whole Plesk server fast in a worst case scenario. Which will never happen hopefully.
The backup is a full backup done by the Backup Manager in Plesk. It lies on a remote FTP server.
Right now I'm fetching the whole backup directory with wget while in the background the Plesk Installation is running. These actions take about 1h to complete.
Afterwards I would restore with /usr/local/psa/bin/pleskrestore.
Is there a better way? For example installing Plesk directly out of a full backup?
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Dec 22, 2014
I have to restore only the cronjobs for a spcecific domain from a plesk backup which is stored on another server. I searched in all the full backup structure but impossible to retrieve the data.
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Nov 24, 2014
I have this message when i try to restore 3 different big backup >7 GB
I have the same message if i try to copy the backup in FTP repository to the repository on the server
"This operation is taking too long. Check the results in a few minutes"
If i go back few minute or hour ... i have nothing No more message... No Error and no restore !
Version: Parallels Plesk v12.0.18_build1200140811.16 os_CentOS 7
OS:CentOS Linux 7.0.1406 (Core)
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Aug 19, 2014
I cant restore my back up. Get following warnings:
Warning:
php_version 5.3 is not supported. It will be replaced with php_version 5.4 for the following service plans: Unlimited, Admin Simple, Default Domain, Default Simple, Web Presence Builder, SiteBuilder
Warning:
python is not supported. It will be disabled for the following objects: Service plan 'Unlimited', Service plan 'Admin Simple', Service plan 'Default Domain', Service plan 'Default Simple'
Warning:
The component fail2ban is not installed. It will be disabled for the following objects: Server settings
Warning:
php_version 5.3 is not supported. It will be replaced with php_version 5.4 for the following websites: swen.flugzeugbilder.orgClick to expand...
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Nov 6, 2014
I have a repository backup that I want to partially restore. I see the option "Selected Objects" but it cannot be selected. I'm wondering why that is not an option? I'm also wondering what "restore this backup despite the fact that it does not have a valid signature" means. I see a check box. Is Plesk telling me my backup doesn't have a valid signature? What is the meaning of a "signature"?
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