Plesk 12.x / Linux :: Update Destroys DNS - Can't Log In Anymore
Feb 25, 2015
Symptoms are that two of my domains are not resolved anymore, one of which is my mail, the other the plesk default. So even I try to login by ip, it bounces to the default name and that does not resolve.
This probably happened yesterday morning and i see an autoupdate log, so i can't think what else would cause this out of the blue, since i am on holiday and have not touched the server for three weeks.
The log doesn't really have errors, just one warning i saw, about packages not beeing updated, using old ones. But that was only passenger, so ok i guess. The log is rather big and so i didn't read it all. It ends by saying patch for 12.0.18 will not be applied and errors in apt-get update, that i mentioned.
The domains were set up like many others that still work, as masters.
I can log in as root, so if i could just let me log in by ip again.
Linux auringostaitaan.fi 3.2.0-4-amd64 #1 SMP Debian 3.2.63-2+deb7u1 x86_64
>plesk version
Product version: 12.0.18 Update #36
Update date: 2015/02/21 07:05
Build date: 2015/01/26 15:00
Build target: Debian 7.0
Revision: 333059
Architecture: 64-bit
Wrapper version: 1.1
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Feb 4, 2015
After having some issues with my server mail program i read an article online where i though removing psa-courier-imap will resolve my mail problems.
Now nor my email is working but also i lost my plesk panel. Going to plesk ip address there's nothing anymore.Checked my server and is printing i have plesk 11.0.9 installed but is nowhere to find. I try to install psa-courier-imap again but yum cant find it.
Everything working on the server including all sites are available on the web.The only think i'm missing is the Plesk login page.
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Jun 8, 2015
It seems like I have got a lot of trouble with Plesk 12 on a CentOS 7 machine.
1. I could not install Plesk properly due to some drweb problem.
2. Than the smb configuration seems only to be implemented partly.
3. Suddenly FTP login is not possible anymore (503 Access denied)
And now even Apache is not running anymore!
Code:
Unable to generate the web server configuration file on the host <xxxxxxx.dyndns.org> because of the following errors:
Template_Exception: [Mon Jun 08 14:16:28.058302 2015] [so:warn] [pid 4230] AH01574: module actions_module is already loaded, skipping
[Mon Jun 08 14:16:28.063364 2015] [so:warn] [pid 4230] AH01574: module headers_module is already loaded, skipping
[Mon Jun 08 14:16:28.063957 2015] [so:warn] [pid 4230] AH01574: module logio_module is already loaded, skipping
[Mon Jun 08 14:16:28.066150 2015] [so:warn] [pid 4230] AH01574: module suexec_module is already loaded, skipping
httpd: Syntax error on line 357 of /etc/httpd/conf/httpd.conf: Syntax error on line 5 of /etc/httpd/conf.d
[code]....
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Jul 1, 2014
unfortunately plesk was upgrading automatically and something goes wrong.The update is successfully installed but now I can't see all the website images...I'm running this plesk version: Plesk version12.0.18 Update #6, last updated at July 1, 2014 03:24 AM...Is there something that can I do for restoring images?
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Jun 8, 2015
I have a freshly installed Plesk 12 on CentOS 7.
FTP logins worked fine yesterday. Today I get a 530 Login incorrect.
I think the only change since yesterday was a server reboot.
/var/log/secure tells me that /etc/ftpusers is missing
Code:
Jun 8 00:33:19 macbook proftpd: PAM unable to dlopen(/usr/lib64/security/pam_stack.so): /usr/lib64/security/pam_stack.so: cannot open shared object file: No such file or directory
Jun 8 00:33:19 macbook proftpd: PAM adding faulty module: /usr/lib64/security/pam_stack.so
Jun 8 00:33:19 macbook proftpd: pam_listfile(proftpd:auth): Couldn't open /etc/ftpusers
What went wrong, what would be the solution?
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Aug 31, 2014
I have a fully working clean installation of Plesk 12 + updates (CentOS 6.5 x64). Previous installation was a test and was working just fine with the license file.Today I did a clean install. When I tried to restore my original key file (Parallels Plesk Panel 10.x/11.x and Later 100 Domains w/1 yr SUS) I get the following error:
Code:
ERROR: bad arguments (key_upload.php:76)
As result I'm not able to create domains and start using the server/panel.
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Mar 20, 2015
I'm using Ubuntu 14.04.2 LTS and Plesk 12.0.18 - update 38. Since i have reinstalled 3 servers, i don't have imap connection possible in some case.
- When i connect from a Thunderbird, it works only if it's not secure : any attempt with ssl is refused.
- When i try to use a smartphone with the same working config done in Thunderbird, i canno't log whatever i do to find something working on the smartphone (note : it's works with pop)
- Horde refuse all users. If i switch to Roundcube, all works...
There is something wrong : i search the web, the forum, for 14 days now, without success. I tried many thing from the KB...no success either.
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Oct 6, 2014
Whenever I try to update the Plesk key via webinterface I receive the following error:
Unable to connect to license server [URL] ....
cURL error description: Problem with the SSL CA cert (path? access rights?)(77)
Checking via command line shows that the SSL certificate of ka.parallels.com on port 5224 is expired in 2004 (!)
As it worked until today, why the SSL cert check fails now?
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Jun 24, 2015
Is it possible through Plesk Linux version on the root servers to update?If not and you will update the Debian itself, you have to note something? What should you back up before everything to make Plesk is working again? Is a complete reinstallation is required?
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May 12, 2014
My current version of nginx in plesk 11.5.44 is 1.5.0 and i would like to update it to the latest stable version which is 1.6.0. However, i cannot seem to manage to do so. I tried with yum update nginx but i receive Package(s) nginx available, but not installed.
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Jul 3, 2014
After updating from Plesk 10 to Plesk 12 I have lost ssh access for all users (service is not running).
While I select ssh connection I still receive an error:
---------------------------
PuTTY Fatal Error
---------------------------
Server unexpectedly closed network connection
---------------------------
OK
---------------------------Click to expand...
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Jul 25, 2014
I want to upgrade to Plesk 12, but want to make sure current version of 11.5.30 is working properly.Whenever Plesk tried to update I get the following error.Installing packages
Loaded plugins: fastestmirror, priorities, refresh-packagekit
Loading mirror speeds from cached hostfile
* atomic: www5.atomicorp.com
* epel: mirror.compevo.com
437 packages excluded due to repository priority protections
[code]....
Fatal error during packages installation: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository. YumBaseError: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package. Check that the correct key URLs are configured for this repository.
ERROR: Failed to run the Yum utility.The Yum utility failed to install the required packages.
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Jun 26, 2014
I have VPS Server with Parallels Plesk 11.5.30 (64 bits) on OVH.ORG..Today i do Update to newest version via https://MY-IP:8447
Code: [URL] .....
Now i cant login to my server: [URL] ....
How can i repair it. I dont wanna install again Plesk Panel becouse i have a lot of configuration and email adress.All components like Apache Mysql, ftp works good, but i cant only login.
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Jan 10, 2015
I've tried a few times to update php on my server from version 5.3 to the latest 5.5 however it keeps conflicting with apache2 that's installed and I ended up having to re-install everything as I accidentally deleted Plesk attempting to fix it.
Ideally I'd rather just run nginx with php-fpm without apache but it's not as straightforward anymore with plesk and how to go about updating PHP?
I've got a clean install of Parallels Plesk v12.0.18_build1200140606.15 running on Ubuntu 12.04.2 LTS.
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Feb 4, 2015
After each Plesk auto-update FTP server don't answer anymore.
We have to restart it with this commande line : /etc/init.d/xinetd restart
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Jun 29, 2015
we have a problem with internal statistics in one of our servers with plesk, statistics don't update, trying command line at server with "/usr/local/psa/ admin/sbin/statistics --calculate-one --domain-name=domain.tld" we have this result:
[2015-06-29 11:17:23] ERR [util_exec] proc_close() failed
WARNING during statistics_collector execution: : statistics[22087]: Statistics info parsing error: Number value is out of range for expected type. Error occured at offset 856, character '9'.
[2015-06-29 11:17:29] ERR [statistics[22087]: Statistics info parsing error: Number value is out of range for expected type. Error occured at offset 856, character '9'.] ERROR during statistics_collector execution:
We can update some domains from command line, but others fail and cron dont update any, maybe if one fail the cron command stop working?
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Mar 18, 2015
how is it possible that after an update my main site is down? This site: www.orderhosting.it has plesk Panel and I have 20 sites. They work perfectly but my main site is off. I think there is an error in the configuration because:
[root@orderhosting ~]# grep -r 199.99.36.73 /etc/nginx/
[root@orderhosting ~]#
This is strange.Error log does not report any errors, only this: [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!?
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Dec 5, 2014
When I logged in today I saw this message:"Failed to update Plesk. To solve this problem, you can send the update log to Parallels support. View the update logs (Dec 5, 2014). Copy the logs to your computer before you close this message. To close this message, click here." Here is the error log - how do I fix this issue:
Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
[4] => --include-components-from-class
[5] => vendor=parallels
[6] => --include-components-from-class
[7] => patched
)
Details: Doing restart of Parallels Installer...
File downloading products.inf3: Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
File downloading versions.inf3: Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
[code].....
Not all packages were installed.Please resolve this issue and try installing the packages again.
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Jul 17, 2014
After updating our server from plesk 11.5.30 to 12.0.18, one of our subscribers is receiving duplicate emails, a varying number anywhere between 5-15 of the same message!
Running plesk 12.0.18 on a CentOS 6.4 Cloud Server
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May 22, 2014
PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
11.5.30 Update #44, Ubuntu precise 64bit
PROBLEM DESCRIPTION
Upgrade fails with message: Failed to update Panel.you can send the update log to Parallels support. View the update logs (May 22, 2014). Copy the logs to your computer before you close this message.
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Nov 5, 2014
On one CentOS 6.5 Plesk 12.0.18 install (with all MUs applied) each time an admin logs in a notification is displayed ("Plesk was successfully updated. View detailed information on the updates.") and once a week the panel generates an email notification (Plesk panel updated successfully).
Other Plesk 12.0.18 servers that are set to automatically update aren't generating this email notification or displaying the "green" notification upon login to the Plesk Panel. Is there a flag, tmp file, or a DB trigger that isn't being set properly to cause this?
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Feb 18, 2014
our our test setup. once we install a service node ie apache server, if i ssh to the server and type yum update i get the following:
Code:
[root@ppa-mysql1 ~]# yum update -y
Loaded plugins: dellsysid, fastestmirror, security
Loading mirror speeds from cached hostfile
* base: mirror.synergyworks.co.uk
* extras: mirror.sov.uk.goscomb.net
* updates: mirrors.coreix.net
Setting up Update Process
[code]....
this is the same on all PPA linux servers both web & mysql nodes.
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Nov 25, 2014
We have a VPS system running with Plesk but after a nightly automatic update there was a error message in Plesk, with a link to 'fix' the problem. After that Plesk stopped functioning. Now, when we log in with correct credentials (we know its correct because we if incorrect, we get a message its incorrect, so thats working) we're presented with this error:
Error: Call to a member function getName() on a non-object (MainMenu.php:48).
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Sep 22, 2014
I try to follow this: KB: Customer & Business Manager stuck on post-upgrade processing like the warning tell me to do:
Code:
Parallels Panel pre-upgrade check...
WARNING: SSO start-up script has wrong execution priority. Please, check [URL] .... for more details.
But I try to proceed the first step (for Centos 6.5):
Code:
[root@mydomain conf.d]# for i in `find /etc/sw-cp-server/applications.d/ -type f -name *sso-cpserver.conf`; do mv $i $i.moved.kb.112666; done
[root@mydomain conf.d]# rpm -q sw-sso | xargs rpm -e --nodeps --justdb
[root@mydomain conf.d]# /usr/local/psa/admin/sbin/autoinstaller --select-release-current --upgrade-installed-components
Doing restart of Parallels Installer...
[code]....
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Aug 27, 2014
I've got VPS from OVH and on all my websites have problem. Any graphics / layouts / themes are not displayed but only texts and links on white background.
For example see this:
gderesz.co.uk (WordPress)
gadgetmates.uk (OpenCart).
Don't know why. I was doing nothing this night on my server. I'm just uploaded new image file with screenshoot from wordpress admin panel here: [URL] ....
404 Not Found
nginx
Fail.
[URL]....
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May 28, 2015
just a quick question for those already tried it. I have Horde installed as the webmailer for my Plesk installation. After login in to Horde with an admin account I get update notifications for several of Hordes apps. Is it safe to update them or will it lead to problems with Pleskl?
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Jul 21, 2014
i have plesk panel 12 ... in the last few days there was a automatically update from plesk for my strato v-server.
After this update i got the message: 502 Bad GateWay - nginx when I will connect to my plesk login ...
all websites etc works fine but i can't login ...
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May 18, 2014
I am running Plesk 11.5.30 Update #44, Postfix 2.8.14 and Spamassassin 3.3.1 on a Red Hat Enterprise Linux Server 6.5 server. I am looking to update the rules within Spamassassin. I have had a bit of a look and see that a crontab has been created but its a bash script with a comment saying it has been disabled by psa-spamassassin package (/etc/cron.d/sa-update).
Code:
#!/bin/sh
# This task was disabled by psa-spamassassin package
exit 0
Is there a reason why it has been disabled by Plesk? If I update the rules, will it break something?
I have recently added into Postfix RBLs to reduce the amount of SPAM my customers is getting and this is my next step in a list of things that I would like to change.
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Jul 10, 2015
i have an email saying that Plesk has failed to update:Failed to update Plesk. To solve this problem, you can send the update log to Parallels support.
OS: Ubuntu 14.04.2 LTS
Plesk version: 12.0.18 Update #53 , last updated at July 7, 2015 06:30 AM. uRL...
It looks like something with Bind9 failed, however i'm not totally sure. I have DNS installed, however its not used. It had to be installed to generate the domain keys for email authentication.My sites still work, however it looks like the DNS option is no long present in Plesk.ow to proceed with the update?
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Dec 5, 2014
I have just updated to plesk 12 and I am having an issue with all of my web pages returning a 404 error, I can connect to the SQL databases and FTP it is just loading the web pages.
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