Plesk 12.x / Linux :: Zend Controller Exception - Permission Denied When Trying To Restore Backup
Jun 8, 2015
System
12.0.18 CentOS 6 1200150126.15
micro update - 48
trying to restore a backup from a different plesk 12 server but it keeps giving me this error
Internal error.
ERROR: Zend_Controller_Exception: Permission denied.#0 /usr/local/psa/admin/plib/CommonPanel/Controller/Action/Abstract.php(191): CommonPanel_Controller_Action_Abstract->_checkForgeryProtectionToken()
#1 /usr/local/psa/admin/externals/Zend/Controller/Action.php(502): CommonPanel_Controller_Action_Abstract->preDispatch()
#2 /usr/local/psa/admin/externals/Zend/Controller/Dispatcher/Standard.php(295): Zend_Controller_Action->dispatch('errorAction')
#3 /usr/local/psa/admin/externals/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
#4 /usr/local/psa/admin/plib/Application/Web.php(38): Zend_Controller_Front->dispatch(NULL)
#5 /usr/local/psa/admin/htdocs/application.php(15): PleskApplication_Web->run()
#6 {main} (Broker.php:336)
The backup was saved on a personal ftp repository ...
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Apr 6, 2015
Since hour ago my sites just stopped and Plesk, too. Error when trying to open plesk is:
ERROR: Zend_Db_Adapter_Exception: SQLSTATE[HY000] [2002] No such file or directory (Abstract.php:144)
Plesk just won't start.
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Feb 15, 2015
SOCentOS 6.6 (Final)
Plesk12.0.18 Actualización #35
I can not sign with any FTP account.
/var/log/messages:
FTP session opened.
unable to open TransferLog '/usr/local/psa/var/log/xferlog': Too many levels of symbolic links
chroot to '/var/www/vhosts/domain.com' failed for user 'user': Permission denied
error: unable to set DefaultRoot directory
FTP session closed.
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Feb 12, 2015
Mail isn't leaving the queue, it's returning this error
Feb 12 23:12:01 XXXX postfix-local[64360]: System error .qmail: Permission denied
Feb 12 23:12:01 XXXX postfix-local[64360]: Wrong permissions for .qmail
All the files within /var/qmail/ are set to the user and group "popuser", and have the nessacery rwx permissions for the user/group.
The OS is CentOS.
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Jan 5, 2015
This is a fresh plesk12 installation on a kvm vps on centos 6.6
We used the migration and transfer tool to copy data from another server. After the full migration without changing any setting from the configuration files, any mail account hosted on this server cannot receive emails.
Here is the error from the log file:
Jan 5 14:58:16 postfix/pipe[10082]: 9B1651C296D: to=<user@mydomain.com>, relay=plesk_virtual, delay=312, delays=312/0.03/0/0.16, dsn=4.3.0, status=deferred (temporary failure. Command output: pipe: fatal: pipe_command: execvp /usr/lib64/plesk-9.0/postfix-local: Permission denied )
Same error using either webmail or mail client. I have also tried to change from postfix to qmail and vice versa but without any success...
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Feb 17, 2015
Since the plesk installation by my hoster did not include a mail server, I installed postfix and dovecot from the upgrades menu, followed the steps at [URL] .... and ran mchk to add the mail settings option to my domain. However, when I click on it, I receive the error "Warning: Permission denied." and stay on the domain overview. There is no error logged in var/log/sw-cp-server/error_log, /var/log/sw-cp-server/sw-engine.log or /usr/local/psa/admin/logs/panel.log.
I also tried "plesk bin mail --create foo@my.tld -mbox_quota 1M", but then I receive the error
Code:
ERR [util_exec] proc_close() failed
mailmng-outgoing failed: ERROR:outgoing:mails.domain_id may not be NULL
System: OpenSuse 13.1 (x64)
Plesk version: 12.0.18 Update #35
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Sep 8, 2014
We have a little issue with the API, when we want to add an subscription, then we became "Error: Permission denied. (1006)" - but the subscription was added. The status Icon of the Subscription is a "!" and they say (tooltip), that the Plan wasn't correctly synchronized, but we don't use a Plan for this. The Reseller has all rights, there are now limits.
I have test this with the following Code:
Code:
<packet version="1.6.3.0"><webspace><add><gen_setup><name>plesk-test.de</name><owner-login>123login!</owner-login><htype>vrt_hst</htype><ip_address>127.0.0.1</ip_address></gen_setup><hosting><vrt_hst><property><name>ftp_login</name><value>blubb</value></property><property><name>ftp_password</name><value>blubb123</value></property><ip_address>127.0.0.1</ip_address></vrt_hst></hosting><limits><limit><name>disk_space</name><value>1000</value></limit></limits></add></webspace></packet>
For the execution is used the SDK from [URL] ....
I don't know when we had this problem the first time, but i know that if had worked in Plesk 12 correctly - i think the problem came up with the last 4 - 6 MU.
We actually have Plesk 12.0.18 Update #16 and running it on Debian 6.0.9.
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Mar 20, 2015
Centos 7, Plesk 12
Problem:
PHP-FPM support for nginx will not start when attempted in Tools & Settings > Services Management
Check error log:
#tail /var/log/php-fpm/error.log
ERROR: unable to bind listening socket for address '/var/www/vhosts/system/domain.tld/php-fpm.sock': Permission denied (13)
Possible problem:
SELinux may be preventing it. To test this do:
#setenforce 0
Now try and start PHP-FPM support again in Tools & Settings > Services Management
If that now starts you know what the problem is. Go to "Fix" below
If it didnt work, you have a different issue. Turn SELinux back on while you figure it out:
#setenforce 1
Fix:
The following worked for me but i know very little about SELinux - corrections welcome:
## Turn SELinux to permissive
# setenforce 0
## In Plesk panel start PHP-FPM support in Tools & Settings > Services Management
[Code]....
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May 5, 2015
Not sure what is going on with Plesk.. I've modified and saved a specific service plan with the session.save_path to have a location by default to be /tmp/ and for some reason it isn't changing all customers accounts with the modified settings of the location to be /tmp/. In order to resolve the issue, I'd have to manually change the "default" option on each websites php settings session.save_path to /tmp/ instead of Plesk syncing the correct settings based on the modification. Because of so, I am receiving the following error below on a customers website below:
Warning: Unknown: open(/var/lib/php/session/sess_f9bffgv0ddrjo9geb6frhut5d7, O_RDWR) failed: Permission denied (13) in Unknown on line 0 Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/var/lib/php/session) in Unknown on line 0
After making changes, I've tried the following in command line:
service php-fpm restart
service httpd restart
service psa restart
None which have resolved the issue.
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Jun 24, 2015
Recently we had to rollback the Plesk database and Plesk version files to their pre-upgrade state, and rerun the upgrade procedure as it is described in the knowledge base [URL] ..... The update process then worked smoothly and we are now using the newest version 12.0.18 on CentOS 6 with the newest microupdates 1200150615.10.
But right after this update procedure we are not able to access some domains with the filemanager anymore. The browser shows the following error message:
Internal error: filemng: opendir failed: Permission denied System error 13: Permission denied
Message filemng: opendir failed: Permission denied System error 13: Permission denied
File Agent.php
Line 243
Type PleskUtilExceptio
The logfile: /usr/local/psa/admin/logs/panel.log is a bit more detailed
[URL] ....
What I did so far was the following:
1.) I checked out the knowledge base, specifically this entry was worth looking at. But /usr/local/psa/bin/repair --restore-vhosts-permissions didn't solve the problem.
2.) I found a similar problem in the discussion board but the approaches they took weren't successful in my case.
Due to the fact that the file manager worked before the rollback of the database and the major upgrade, I think there might be a connection.
From my point of view the permission settings should be right. Other domains using exactly the same permissions and they are working fine.
# ll /var/www/vhosts/system/domain.com/
total 20K
drwxr-x--- 2 root psaserv 4,0K 24. Jun 02:13 conf
drwxr-xr-x 2 root root 4,0K 8. Jan 2014 etc
drwx------ 2 psaadm root 4,0K 24. Jun 03:43 logs
[Code] ....
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May 27, 2015
I lately decide to change my server provided and I decided to go for pre-installed Plesk12 service , plesk installed with os installation and in the beginning was looking ok , till I faced two problems .
The first problem I found is on Backup manager , I set a daily backup with maximum of 5 but every day I receive the error :The backup backup_website.com_info_1505272137.xml and backup_website.com_info_1505262137.xml was not created , I check the current backup task and the two task shows fails.(picture attached)
The second problem I found It may be related , is concerning the File permission , the user root and on group root are not able to change any file permission but the user pinco on group root is able to change it as well as the user Pinco on group psacln/psaserv , I updated the plesk12 to latest release to see if maybe was some changes but unfortunately nothing
Not migration for domains and was fresh install for os and plesk12
Plesk version:12.0.18 Update #48
OS: CentOS 6.2 (Final)
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Sep 6, 2014
I experienced an issue using an external backup repository on Plesk 12.0.18 machines using ftps. The ftp server uses ftps (explicit) connections.Plesk 11.5 works fine (and ordinary ftp client like Filezilla as well), Plesk 12 throws the following error when trying to add the server via the web interface:
Code:
Curl error: Login denied
Unencrypted connections will work. Plesk 11.5 machines (with the same settings) will work.
I've analyzed the problem and got so far: The backup manager tries to connect using "regular" transfer method + ssl, not ftp-ssl explicit.Is there a chance to force Plesk using explicit ftpes connections? Or is there another work around?Some additional infos about the (ftp) server: The ftp server is running ProFTP 1.3.4d, uses port 2000 for the control port and has a port range (2001 - 2100) for the passive connections.I tried to add the server using the address field of the gui IP:2000 and checkboxed "passive mode" and "ftps".
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May 24, 2014
I recently opened a new plesk account on another server and need to restore a backup from a previous server. Both plesk 11.5.
How can I do this ?
I don't have ssh or other access.
Can I just copy the guid ID off the new server and overwrite the extracted backup files?
Only issue I have with that is that a can't redo the XML file required for uploading backups to restore...
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Nov 16, 2014
i have make a full Plesk Backup on my Old Server with Plesk 12.0(Ubuntu) and will restore the Backup on my new Server with Plesk 12.0(CentOS).When i will restore the backup i get this error: "Error: The source file is not a valid XML file. If you supplied an archive file containing a backup from Plesk version 9 or later, then extract the contents of this archive, and process the extracted XML file with the converter. If you want to convert a backup file from a Plesk version earlier than 9, then you first need to process it with the pre9-backup-convert utility, and then process the resulting file with the pre10-backup-convert utility."
In the Logs i found this:
deployer.log - [URL] ...
import.log - [URL] ...
pmmcli.log - [URL] ...
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Dec 6, 2014
I made a backup of my website with plesk backup manager on an external FTP, now I want to restore this backup on a new server which isn't using plesk, for test purposes. I've downloaded the backup (which is in .tar) on my PC, and extracted all files firstly from the general .tar archive, then the user_data from .tgz. Then to extract all the databases (they were in a folder "databases" after I've extracted the general .tar file), I extracted them from database_name_145536536.tgz, then from database_name_145536536.tar, so that now I've a series of "database_name_145536536" files. (145536536 are some example numbers).
I'm interested in restoring both files and mysql databases.
To restore the files, I can simply use the extracted files from the user_data archive.
To restore the mysql databases, I tried to do "mysql -p -u username database_name < file" and everything seemed to work fine.
Is this process ok? Is it 100% safe and sure or I could face some bugs?
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Aug 14, 2014
I've generated migration files on a source server that runs plesk11.5..I've transfer these files to my new server (plesk 12).I've logged into plesk on the new server, go to migration tool and create a new migration using local files.with chrome dev tools. i can see the following a post request is sent to :
/plesk/ server/migration/start/ the response is a redirection ( http status 303 , location = /admin/backup/restore/type/import/id/migration )a
After several attempts to this url I've got : admin/backup/restore/type/import/id/migration net::ERR_TOO_MANY_REDIRECTS..is there a way to restore the data using the command line ?
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May 25, 2014
I am trying to restore a backup that Parallels Plesk made (latest version) and I used to get the option at some point to replace everything. Now, I only get the options to select what I want to restore and it fails because it says certain things, domains, content is already there.
I can't find the option anymore that allows me to say replace everything during the backup. Was that removed? If so, I'd really....really like it back.
Warning:
Failed deployment of domain localhost.localdomain
Warning:
Execution of /usr/local/psa/admin/plib/api-cli/domain.php --create localhost.localdomain -owner admin -do-not-apply-skeleton -notify false -guid 4fe5de63-3103-4fa0-a01c-04894e167107 -vendor-guid 75b2fa01-6c6e-4cb2-8f1b-9c69757fd3ec -creation-date 2014-02-13 -ip 46.165.251.98 -ignore-nonexistent-options failed with return code 1.
Stderr is
An error occurred during domain creation: There are no available resources of this type (domains) left. Requested: 1; available: 0.
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Mar 5, 2015
Can't restore.
plesk Internal error: Failed to exec pmm-ras: (array ( 'code' => 127, 'stdout' => 'Transport error: File '_info_1503031904.xml' not found ', 'stderr' => '', )).
in debug mode:
Internal error: Failed to exec pmm-ras: [2015-03-05 16:19:49.215|23284] INFO: pmm-ras started :
/usr/local/psa/admin/bin/pmm-ras --get-dump-info --dump-file-specification=_info_1503031904.xml
--session-path=/var/log/plesk/PMM/logs --debug [2015-03-05 16:19:49.215|23284]
INFO: Repository '/var/lib/psa/dumps': Initializing...
[Code] .....
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Aug 15, 2014
How can i create backup and restore per subscriptions or customer ?
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Dec 22, 2014
I have to restore only the cronjobs for a spcecific domain from a plesk backup which is stored on another server. I searched in all the full backup structure but impossible to retrieve the data.
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Aug 19, 2014
I cant restore my back up. Get following warnings:
Warning:
php_version 5.3 is not supported. It will be replaced with php_version 5.4 for the following service plans: Unlimited, Admin Simple, Default Domain, Default Simple, Web Presence Builder, SiteBuilder
Warning:
python is not supported. It will be disabled for the following objects: Service plan 'Unlimited', Service plan 'Admin Simple', Service plan 'Default Domain', Service plan 'Default Simple'
Warning:
The component fail2ban is not installed. It will be disabled for the following objects: Server settings
Warning:
php_version 5.3 is not supported. It will be replaced with php_version 5.4 for the following websites: swen.flugzeugbilder.orgClick to expand...
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Nov 6, 2014
I have a repository backup that I want to partially restore. I see the option "Selected Objects" but it cannot be selected. I'm wondering why that is not an option? I'm also wondering what "restore this backup despite the fact that it does not have a valid signature" means. I see a check box. Is Plesk telling me my backup doesn't have a valid signature? What is the meaning of a "signature"?
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Oct 15, 2014
I have a big Problem to restore Backups from any Domains from a Plesk 11.0.9 Server with ubuntu 12.04 to a Plesk 12.0.18 Server with ubuntu 14.04
Backups from ftp-Backup Server didnt work, error is the backup Signature is damage etc........
Is there any Chance to restore the backups ?
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Mar 30, 2015
When i try to restore a domain from Server Repository I am getting this strange error
Internal server error:
ERROR: Call to a member function write() on a non-object (Apache.php:821)
How could I fix it?
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Jul 30, 2014
a Backup from Plesk 11.0.9 last MU installed to Plesk 12.0.18 last MU installed brings a lot of:
Database:
<message code="FailedDatabaseUserDeployment" severity="warning" id="160ffa07-4a78-400b-88f9-8a4292b78c30">
<description>Failed deployment of database user phpbb of database usr_web2_3</description>
<message code="ExecCmd::ExFailed" severity="warning" id="f5e9a089-a046-4937-8fe0-bbaee9e61b7b">
[Code]....
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Nov 7, 2013
How can I restore/update permission for all domains -> only web-stats permission?
P.S. When users rename username for FTP access, web-stat remove old username and don't add new username to nfts permission.
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May 24, 2014
On Plesk 11.5 / Centos 6.5 / Linux
I normally protect a given directory in the Plesk Contral Panel with a Username / Password. I would like to bypass the username and password for visitors from one IP.
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Jan 10, 2015
I got error, can`t access to panel:
ERROR: Service_Agent_Exception
Unable to read apache features from the service node: [Sat Jan 10 12:25:03.013856 2015] [so:warn] [pid 32541] AH01574: module actions_module is already loaded, skipping
[Sat Jan 10 12:25:03.014058 2015] [so:warn] [pid 32541] AH01574: module auth_digest_module is already loaded, skipping
[Sat Jan 10 12:25:03.014694 2015] [so:warn] [pid 32541] AH01574: module authz_user_module is already loaded, skipping
[Code] ....
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Oct 1, 2014
When I try to migrate from old server to new server, I get this error:
Warning: Deployer has been terminated by exception: Line 471 error: Element 'certificates': This element is not expected. Expected is one of ( sb-config, backup-settings, server-preferences, spamassassin, grey-listing, virusfilter, kav-settings, coldfusion, gapps-services, events ).
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May 21, 2014
I have just upgraded linux VPS running ubuntu 10. I installed all of the latest plesk updates first and then went through the upgrade. There were no pre-upgrade warnings and message at the end said it was successful but i'm now getting the following error instead of the login page:
ERROR: Exception
Function not implemented
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Oct 9, 2014
I'm currently experiencing a lot of problems, using Horde. Users are not able to log-in due to this error:
Code:
2014-10-09T10:00:54+02:00 EMERG: HORDE Uncaught exception 'Horde_Exception_PushApp' with message 'User xxx@yyy.tld is not authorized for Horde.' in /usr/share/psa-pear/pear/php/Horde/Registry.php:1555
Stack trace:
#0 /usr/share/psa-pear/pear/php/Horde/Registry.php(1198): Horde_Registry->pushApp('horde', Array)
[Code] .....
I've already tried re-installing Horde, but without success.
There's an article in your KB, but `/var/lib/php/session` does not exist and `/var/lib/php5/sessions` has the required perms.
I've also tried to set session.save_path to `/var/lib/php5/sessions` in `/etc/psa-webmail/horde/horde/php.ini` and after a restart, sessions are written into that directory. But the problem still exists.
Code:
_b|i:1412842564;_r|i:1412864164;horde|a:25:{s:11:"auth/authId";s:13:" xxx@yyy.tld";s:12:"auth/browser";s:110:" Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/38.0.2125.101 Safari/537.36";s:16:"auth/credentials";s:4:" imp";s:15:"auth/remoteAddr";s:15:" my.ip.addr.ess";s:11:"auth/userId";s:13:"
[Code] .....
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