Plesk 12.x / Linux :: Browsing Using File Manager Or Clicking On Domains Or Sitting Idle For Like 15 Seconds

Oct 24, 2014

It seems that since my latest update of 12.0.18. Now everytime I login to the Admin interface of plesk. I am prompted to relogin several times when browsing using file manager or clicking on domains or sitting idle for like 15 seconds.

It can do this up to 5 times in a 5 minute period or while not even being idle.

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Plesk 12.x / Linux :: Deny User Upload File Via File Manager Or Hidden File Tab?

Feb 10, 2015

I'm build Plesk Panel for Linux and Presence Builder, I don't want my user can upload their website to hosting via File Manager. How can I do it...

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Plesk 12.x / Linux :: Reset Owner File Manager

Jan 13, 2015

CentOS 7 64bit + Plesk 12

How can i reset the owner state of the files in file manager. right now some files have the ROOT as owner. I know with DirectAdmin there is a Reset owner feature. But this is cant find in Plesk.

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Plesk 12.x / Linux :: File Permission And Backup Manager

May 27, 2015

I lately decide to change my server provided and I decided to go for pre-installed Plesk12 service , plesk installed with os installation and in the beginning was looking ok , till I faced two problems .

The first problem I found is on Backup manager , I set a daily backup with maximum of 5 but every day I receive the error :The backup backup_website.com_info_1505272137.xml and backup_website.com_info_1505262137.xml was not created , I check the current backup task and the two task shows fails.(picture attached)

The second problem I found It may be related , is concerning the File permission , the user root and on group root are not able to change any file permission but the user pinco on group root is able to change it as well as the user Pinco on group psacln/psaserv , I updated the plesk12 to latest release to see if maybe was some changes but unfortunately nothing

Not migration for domains and was fresh install for os and plesk12

Plesk version:12.0.18 Update #48
OS: CentOS 6.2 (Final)

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Plesk 11.x / Linux :: How To Show Logs For Specific Subdomain In File Manager

May 28, 2015

When accessing plesk by FTP or the panel, in the root of my domain folder I have the directory

/logs/subdomain.domain.ltd/

But only a subdomain appears, how can I do it to contain logs from another subdomain too?

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Plesk 12.x / Linux :: Page Loading Time 50-60 Seconds

Jun 7, 2015

I have installed NGINX + PHP-FPM + PHP5Memcached + Memcached + APC on my VServer. My Problem is Page loading time of around 40-60 seconds. Installed is 12.0.18 Update #49

[URL] .....

Connection Setup: TIME
Stalled: 1.860 ms
Request/Response
TIME
Request sent: 0.214 ms
Waiting (TTFB): 47.08 s
Content Download: 41.757 ms
Explanation 47.12 

I have reconfigured the Domains but nothing changed and Bootstrap Repair

Code:
/usr/local/psa/admin/bin/httpdmng --reconfigure-all
/usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh repair
If I disable Nginx and use "Apache Module" for PHP than the TTFB time is shorter but is not the prefered way. If I use "CGI" or "FASTCGI" without Nginx than the Page loading time is a little bit shorter but with Erros on the Website.

I tried to reinstall Nginx from Plesk but this gave me Error after enable it

root@vserver:/# /usr/local/psa/admin/sbin/nginxmng -e
[2015-06-08 00:26:12] ERR [util_exec] proc_close() failed
...
[2015-06-08 00:26:13] ERR [util_exec] proc_close() failed
[2015-06-08 00:26:15] ERR [panel] Apache config (14337159720.96731500) generation failed: Template_Exception: Destination directory '/etc/nginx/plesk.conf.d/vhosts' not exist
file: /opt/psa/admin/plib/Template/Writer/Webserver/Abstract.php
line: 75
code: 0
Destination directory '/etc/nginx/plesk.conf.d/vhosts' not existClick to expand...

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Plesk 11.x / Windows :: File Manager Doesn't Work?

Jul 19, 2012

My download button doesn't work in File Manager.

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Plesk 12.x / Windows :: Doesn't Display File Manager

Feb 1, 2015

Using Plesk 12 with an automated install of Wordpress. Created a site locally using wamp and after some database related issues finally managed to upload the content using a plug in and the content looks fine and largely(!) works.The directory structure is root/httpdocs/wordpress (and I can't change that as a webapp is using it - presumably the Wordpress install).

Following various articles on the net I've deleted the Wordpress skeleton files and index.html file however I'm not entirely sure whether the index.php file should directly be under root or in the httpdocs folder?? - as wherever I put index.php and edit the path accordingly it doesn't display the site.Adding the wordpress folder into the site address ie mysite.com/wordpress displays the content.

Also one article indicated that as I'm using permalinks I need to also copy the .htaccess file but it doesn't display in the Plesk file manager. I know it's a hidden file but I can't see it either when forcing FileZilla to show hidden files.[edit - as it's a windows server, further reading indicates it should be web.config rather than .htaccess (?) but the same comment applies... imh]

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Plesk 11.x / Windows :: Unzipping Archive On File Manager

Jun 4, 2014

When I try to unzip my archive on FileManager, I see on logs next message:

psacontentfile.PSAUnZipperException: File 'new/.access.php' extract error ---> psacontentfile.PSAUnZipperException: Libray cannot extract this entry version required (778) ---> ICSharpCode.SharpZipLib.Zip.ZipException: Libraycannot extract this entry version required (778)
at ICSharpCode.SharpZipLib.Zip.ZipInputStream.InitialRead(Byte[] destination, Int32 offset, Int32 count)

[Code] ......

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Plesk 11.x / Windows :: Prevent Removing Files On File Manager

Jun 4, 2014

How Can I prevent users removing file web.config on FileManager?

I try set attribute read-only, but not effect.

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Plesk 12.x / Windows :: File Manager Not Working - Cannot Delete Domain

Sep 11, 2014

After we update to plesk 12. We are not able to access file manager inside plesk.

Its giving this error : check attachment,

Also when we tries to delete a domain we can't its giving this error message : Failed to parse response. Reason: Failed to read data from stream Process output:

It seems some permission issue. I already executed plesk configutor and permission fix tool but the issue remains.

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Plesk Automation :: Possible To Hide CCP File Manager And Disable FTP Access Completely

Jan 3, 2014

We will be hosting our own closed source solutions and need to be able to not give customers access to the files in their webspace.FTP and SSH access will be blocked in the firewall, so that it easy.I see it is possible to disable access to FTP users information, but the file manager is still usable in the CCP (Customer Control Panel / Hosting Panel).Can this file manager be disabled as well?

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Plesk 12.x / Windows :: Invalid File Size Displayed In Backup Manager Server Repository

Nov 11, 2014

First of all I checked via command line if any software is not installed properly while plesk installation was done on destination server (windows server 2012 R2). All looks fine, please check attached file pleskinstallation.txt

Source plesk version 10.4.4 (windows server 2008)
Destination plesk version 12.0.18 MU#23 built.

We are in testing mode of migrating websites hosted with source plesk version 10.4.4 onto destination server plesk server 12.0.18 having (windows server 2012 R2).

What we did, we restored the backup of Source plesk version 10.4.4 (windows server 2008) to Destination plesk version 12.0.18 MU#23 built.

Now the problem is that backup which we restored on Destination plesk version 12.0.18 MU#23 was of 68 GB and now when we setup the backup on Destination plesk version 12.0.18 MU#23 and when backup completes successfully it show us wrong backup size up to 16 GB.

We have requested several times to plesk support has to check the entire new plesk version in terms of all feature (like taking backup, restoring, plesk installation etc) while releasing new version, If they have noticed bug than plesk support should not release new version or micro update until they are sure.

I would request them again to check backup size bug along with other bugs.

1. "Stats crashing and not updating stats"

2. installing "Spam assassin" on Plesk 12.0.18 on windows server 2012 r2 and we are getting error:

Error: Unable to set Plesk SpamAssassin 3.3.2 as the default Spam Filter: defpackagemng failed: Execute spammng.exe --check failed with error code 1: Unable generate the unique file name by template D:Program Files (x86)ParallelsPleskAdditionalPerlsiteetcmailspamassassinlocal.cf[*].bak: directory D:Program Files (x86)ParallelsPleskAdditionalPerlsiteetcmailspamassassin does not exist.

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Plesk 11.x / Linux :: FTP Backup Manager

Aug 12, 2014

I have a problem with my Plesk Backup Manager... When I'm doing server backup (sending to FTP) I get this message...

Error:
Runtime error: Export dump to FTP failed at /usr/local/psa/admin/bin/plesk_agent_manager line 727.
at /usr/local/psa/admin/bin/plesk_agent_manager line 727
main:erform('verbose', 4, 'owner-type', 'server', 'split-size', undef, 'session-path', '/usr/local/psa/PMM/sessions/2014-08-12-094353.297', 'description', ...) called at /usr/local/psa/admin/bin/plesk_agent_manager line 1319

[code]....

The dump have been made successfully but can not be imported to FTP due to errors. The dump 'test_info_1408120943.xml' have been leaved at repository. Please export it manually
Error:Can't upload file '/usr/local/psa/PMM/tmp/backup5DrNQ9/test_info_1408120943.xml.tar' to ftp. Error code: 1

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Plesk 12.x / Linux :: Getting Slave DNS Manager To Work

Apr 25, 2015

I've got a Plesk 12 server with the "Slave DNS Manager" extension installed.I've also got a CentOS 7 server that I would like to set up as a slave DNS server.I've installed BIND on the slave server and opened ports 53 and 953.I've followed the instructions on this page but I can't seem to get a link between the two servers: URL....

I've also tried the config that the Plesk panel provides like the case in this thread, I get the same results: URL....

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Plesk 12.x / Linux :: Backup Manager Automating Tasks

Mar 1, 2015

I have setup Backup Manager to backup Files and Configurations every week for every subscription. This worked really good however we are now considering changing this to daily basis.

As the free space on server will decrease. I was wondering i there is any way with cronjobs how to remove the backup older than 24 weeks. How to make such an cronjob script?

If possible i also would like to know where the Backup Manager physically stores its backups?

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Plesk 12.x / Linux :: Migration Manager And Horde Settings

Apr 8, 2015

I am setting up a new server and started to migrate domains from an 11.x plesk server to this new server with plesk 12.x on it. Everything works fine, domains, users, mailboxes, everything is migrated - except the horde settings inside the webmail. I recognized this after my first login into webmail, normally the inbox is shown (I configured my webmaoil this way) but after the migration this setting is lost - including all other settings. How to migrate this settings?

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Plesk 12.x / Linux :: Migration Manager Doesn't Copy Anything

Jan 24, 2015

I've got a problem to migrate A user from one server to another.

I tried to use the migration manager, but if I start the migration manager the migration will be started but after 2 seconds it has finished and no migration has be doen.

or should I moove the data manually?

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Plesk 12.x / Linux :: Slave DNS Manager Not Deleting Zone?

Jan 12, 2015

I've setup Bind 9.10.1 on a windows server as a slave DNS server. I've installed the Slave DNS Manager on Plesk 12 for Linux and setup configuration.

New zones are added ok so authentication en communication is working perfectly. But when I delete a zone in Plesk, the zoneconfig file doesn't get deleted on the windows server. I can see the windows eventlog saying "received control channel command 'delzone <domain>'" where <domain> is the zone I deleted. But after that noting. And I see errors after a while because of bind trying to transfer the deleted zone again. The zonefile isn't deleted from c: amedzones...

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Plesk 12.x / Linux :: Backup Manager - Exclude One Domain?

Sep 19, 2014

I would like to have the Backup Manger run a full server backup but exclude one domain that has tons of material which does not need to be backed up as often.

Years ago, Plesk did have the option to choose the domains to backup (Admin login). However, It was a problem at times because I would forget to include new domains.

I do not know of any similar option present now to exclude a domain from the full Scheduled Backup.

I am thinking that I could set up a reseller (myself), put all of the sites I would like to backup more often in that account and run backup from that level.

The Problem with including all of the sites is that the SUPER LARGE site, bogs downs the backup process and I really do not knew it included as often.

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Plesk 12.x / Linux :: 12.0.18 Subscriptions Backup Manager Disable

Jan 23, 2015

I have migrated User from Confixx 3.3.9 to Plesk and now it works fine.

In the Subscriptions i have disable the Feature Backup for the Costumers, but it dosent take an effect.

So i Turn it on and off again. But there was also no effect.

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Plesk 12.x / Linux :: Event Manager Commands - Where Does STDOUT Go

Mar 5, 2015

If a shell script is run via the Plesk Events Manager, where does STDOUT & STDERR go? (assuming that nothing in the script itself is redirecting it)

Does it get automatically sent to /dev/null?

Does it get written to a file somewhere?

Is having a script produce output when run from Plesk Event Manager likely to cause any problems?

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Plesk 12.x / Linux :: Failed To Start PHP FastCGI Process Manager

Mar 10, 2015

I use centos 7 , atomic repo, plesk 12 12.0.18 Update #37 php fpm not work.

[root@vmi36735 ~]# systemctl status php-fpm.service
php-fpm.service - The PHP FastCGI Process Manager
Loaded: loaded (/usr/lib/systemd/system/php-fpm.service; enabled)
Active: failed (Result: resources)

[Code] ....

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Plesk 12.x / Linux :: Configuring Slave DNS Manager - Unknown Option

Aug 1, 2014

I have setup bind in centos 6.5 and then edited /etc/named.conf and added the lines

The extension produced but I am getting the following error when restarting the bind service

Error in named configuration:
/etc/named.conf:2: unknown option '...'
/etc/named.conf:14: unknown option '*'
/etc/named.conf:21: 'options' redefined near 'options'

The following code suggested by plesk slave dns manager extension

Code:

options {
...
allow-new-zones yes;
};
key "rndc-key-mainserver ip" {

[Code] .....

After I removed ... from the options now I get the following error :

/etc/named.conf:51: unknown key 'rndc-key'

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Plesk 12.x / Linux :: Migration And Transfer Manager - Connection Timeout

Jul 8, 2015

When I start the process in Migration & Transfer Manager i have this error: Error: Connection timeout. I see in the log file:

[2015-07-08 19:39:55.977|22820] INFO: Launchpad started : /usr/local/psa/admin/bin/launchpad --send-scout --host=... ... .... --port=22 --login=root --session-path=/usr/local/psa/PMM/msessions....
[2015-07-08 19:39:56.021|22820] DEBG: Connecting to ....:22
[2015-07-08 19:39:56.021|22820] DEBG: Resolving ..... .....
[2015-07-08 19:42:03.344|22820] ERR : Unable to open socket to ......:22: Connection timed out

[2015-07-08 19:42:03.398|22820] INFO: ConnectionTimedOut[....]: Timeout while attempting connection to host ........ [./../commons/socket.h:65]
plesk::Socket::Socket(const string&, short unsigned int)
[2015-07-08 19:42:03.399|22820] INFO: Launchpad finished. Exit code: 12

In two servers the configuration is identical: CENTOS 7 and PLESK 12

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Plesk 12.x / Linux :: Migration Manager - Migrating Data From Old Server

May 18, 2015

I have a new Server (CentOS Linux 7.1.1503) and will migrate the Data from my old Server (Ubuntu 14.04 LTS) with the Migration Manager. Both Servers running with Plesk 12.0.18

After i entered the Server-IP and the Login-Data for the old Server i became this Error on the new Server:

Fehler: launchpad error (Error code = 2):
== STDERR ====================
Cannot request remote agent status using command line /var/cache/20150518173107557/PleskX.pl: UNIVERSAL->import is deprecated and will be removed in a future perl at (eval 25) line 3.
UNIVERSAL->import is deprecated and will be removed in a future perl at IPC/Run.pm line 1060.
UNIVERSAL->import is deprecated and will be removed in a future perl at IPC/Run/IO.pm line 78.
UNIVERSAL->import is deprecated and will be removed in a future perl at IPC/Run/Timer.pm line 161.
Died at AgentConfig.pm line 23.
==============================Click to expand...

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Plesk 12.x / Linux :: Slave DNS Manager - Still Tries To Sync Zones That Are Switched Off

May 5, 2015

I have recently started using the slave DNS manager in the Plesk extension library. I've found that even for DNS zones that are switched off in Plesk, failed sync/transfers still try to take place between the slave and master. Why is this so?

Shouldn't turning the DNS functionality off in Plesk remove the zone from the slave DNS server?

When a domains DNS functionality is turned off, it removed the zone info from the master, but no command is issued to remove it from the slave??

Domain that is trying to sync/transfer: example.com
Plesk/Master server: 111.11.11.111
Slave DNS: 222.222.22.222

Code:
May 6 08:51:39 ns2 named[1178]: zone example.com/IN: refresh: unexpected rcode (REFUSED) from master 111.11.11.111#53 (source 0.0.0.0#0)
May 6 08:51:39 ns2 named[1178]: zone example.com/IN: Transfer started.
May 6 08:51:40 ns2 named[1178]: transfer of 'example.com/IN' from 111.11.11.111#53: connected using 222.222.22.222#53166

[Code] ...

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Plesk 12.x / Linux :: DNS Manager - Managing All Server With Single Nameserver

Aug 23, 2014

I have many server with Plesk 12...in this server I have single nameserver...example server number 1 have ns1.domain.com and ns2.domain.com - server number 2 have ns1.tldnames.com ns2.tldnames.com etc etc...

Now I want manage all server with single nameserver example all server working with ns1.newnameserver.com and ns2.newnameserver.com ....

I have licenses for my server of Plesk no limits...how check if PPA is installed in my server ? Otherwise how to install PPA or other software for DNS Manager?

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