Plesk 12.x / Linux :: TLS Error Accessing Ftp Using Filezilla New Version

Jan 15, 2015

I have received notices from several customers with this error and I checked myself. When trying to connect to a ftp hosted on my server with Plesk gives an error expired certificate, a certificate of Parallels. The solution I've found is to configure access without TLS but says it is unsafe and customers are not satisfied.

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Plesk 12.x / Linux :: Error When Accessing Backup Via Reverse Proxy

Jun 3, 2015

When accessing a backup in backup-manager in a user subscription via a reverse proxy (eg. plesk panel is called as localhost:8443) I get following error:

Internal error: Failed to exec pmm-ras: (array ( 'code' => 127, 'stdout' => 'Transport error: File 'clients' not found ', 'stderr' => '', )).
Message Failed to exec pmm-ras: (array ( 'code' => 127, 'stdout' => 'Transport error: File 'clients' not found ', 'stderr' => '', )).
File Connector.php
Line 227
Type PleskPMMResponseException

This happens when I try to download the backup and also when clicking on the backup name. These are the apache settings for the reverseproxy domain:

SSLProxyEngine On
AllowEncodedSlashes On
<Location />
ProxyPass https://localhost:8443/
ProxyPassReverse https://localhost:8443/
</Location>

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Plesk 12.x / Linux :: Error Validating License When Accessing External Services

Mar 9, 2015

I'm not sure if it's a technical or a license issue. When I try to retrieve external services, such as purchase an ssl certificate or buy an application; I see the the following error: "Error: Error validating license."

For example: If I click on 'Tools and Settings' > 'External Services' > 'View Services' , the browser redirects to [URL] .... (as it should) and then gives me the license error. I have re-retrieved my license key, and even downloaded and reinstalled it from the Parallels Partner Channel and the problem persists. When I check the license key status from the Panel it says, "Key Update Status: License key PLSK.02557481.0016 is up-to-date." Everything else is working fine.

I am running Plesk version 12.0.18 Update #37 on Centos 6.6

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Plesk 12.x / Linux :: Fatal Error Using Additional PHP Version

Jun 29, 2015

Using Plesk 12.0.18 and CentOS 6.6, I installed PHP 5.6 through the Plesk Updates menu. After that, the new version was not automatically selectable inside Plesk Panel. I added it using php_handler.However, when selecting PHP 5.6 for a website, I only get a 500 server error.

Trying to troubleshoot, I ran "/opt/plesk/php/5.6/bin/php-cgi -v", which also resulted in an error:Fatal Error Unable to allocate shared memory segment of 67108864 bytes: mmap: Cannot allocate memory (12)The same kind of error is logged in the error_log for the website I switched to 5.6.

The error also occurs when calling "php-cgi -v" directly in the command line.The same error occured when I tried the same thing with PHP 5.5.

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Plesk 12.x / Linux :: Adding Multiple PHP Version / Error Reading Data From FastCGI Server

Jun 6, 2014

I'm trying to add multiple PHP version (current version installed: 5.5.13), using the official documentation. I always get 500 Internal Server Error after switching to the new version, with the following error_log content:

Code:
[Sat Jun 07 00:49:35 2014] [warn] [client XXX.XXX.XXX.XXX] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server
[Sat Jun 07 00:49:35 2014] [error] [client XXX.XXX.XXX.XXX] Premature end of script headers: index.php
Here you can view phpinfo() obtained running php54-cgi index.php from the command line. Same script doesn't work as FastCGI.

I'm trying to add PHP 5.4.29. Here is how I compiled it:

Code:

./configure
--prefix=/usr/local/php54
--with-bz2
--with-config-file-path=/usr/local/php54/etc
--with-config-file-scan-dir=/usr/local/php54/etc/php.d
--with-curl

[code]....

Switching back to PHP 5.5.13 and the script works fine (a simple phpinfo() output).How can I try to understand/debug what's wrong with the installation?

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Plesk 12.x / Linux :: FTP In Filezilla - HTTPDocs Mixed Up Between Domains

Mar 26, 2015

I have setup a new CentOS 6.6 server with Plesk version 12.0.18 and everything works as it should apart from the fact that in Filezilla the connection for domain1.com points to the httpdocs directory for domain2.com and vice versa. In the plesk filemanager and in a web browser the domains point to the right directory.

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FileZilla Client And FileZilla Server

Apr 4, 2008

What is the difference between FileZilla Client and FileZilla Server?

I'm using windows vista ultimate 32bit. What was written on the filezilla page is that FileZilla Client is for all platforms and FileZilla Server is for windows only.

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Plesk 12.x / Linux :: Permission Denied When Accessing Mail Settings

Feb 17, 2015

Since the plesk installation by my hoster did not include a mail server, I installed postfix and dovecot from the upgrades menu, followed the steps at [URL] .... and ran mchk to add the mail settings option to my domain. However, when I click on it, I receive the error "Warning: Permission denied." and stay on the domain overview. There is no error logged in var/log/sw-cp-server/error_log, /var/log/sw-cp-server/sw-engine.log or /usr/local/psa/admin/logs/panel.log.

I also tried "plesk bin mail --create foo@my.tld -mbox_quota 1M", but then I receive the error

Code:
ERR [util_exec] proc_close() failed
mailmng-outgoing failed: ERROR:outgoing:mails.domain_id may not be NULL

System: OpenSuse 13.1 (x64)
Plesk version: 12.0.18 Update #35

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Plesk 12.x / Linux :: Two Version Of PHP

Nov 6, 2014

I have installed a version of php (v5.4). My Web run correctly before and now not. My web is Joomla 2.5. I recived this error:Fatal error: Class 'JConfig' not found in /var/www/vhosts/*********/httpdocs/includes/framework.php on line 56.

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Plesk 11.x / Linux :: Accessing Mail Settings On Domain - Unable To Find Service Node For IP Address

Jun 30, 2014

When trying to access the settings for mail on a domain I get the following error:

Error: Unable to find service node for ip address with id=6

I understand this is a problem with the database but I am not sure where to look to fix it.

I only have 4 IP addresses on the system.

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Plesk 11.x / Linux :: Possible To Have 2 Version PHP On Server?

Jan 25, 2015

Are that possible to have 2 version on my server?I upgrade from 5.3 to 5.4 yesterday but 2 site is down after upgrade of php.And i need 5.4 for 1 site and 5.3 for this other.

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Plesk 12.x / Linux :: Update Php Version?

Jan 10, 2015

I've tried a few times to update php on my server from version 5.3 to the latest 5.5 however it keeps conflicting with apache2 that's installed and I ended up having to re-install everything as I accidentally deleted Plesk attempting to fix it.

Ideally I'd rather just run nginx with php-fpm without apache but it's not as straightforward anymore with plesk and how to go about updating PHP?

I've got a clean install of Parallels Plesk v12.0.18_build1200140606.15 running on Ubuntu 12.04.2 LTS.

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Plesk 12.x / Linux :: Uninstall PHP 5.4 Multiple Version

Aug 26, 2014

I tryed install multiple-php version in my Plesk 12 on CentOS 6.5 using Plesk KB but it doesn't work very well so I installed php-panda and it works fine but I want uninstall the php 5.4.31 version that fail but leaving the no-atomic old version. How can I do that? I know that is installed in other directory.

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Plesk 12.x / Linux :: Show Wordpress Version?

Nov 13, 2014

how can i show in putty during ssh session the version of wordpress used for a specific domain ?

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Plesk 11.x / Linux :: Upgrade MySQL To At Least Version 5.6.5

Sep 22, 2014

I'm still using Plesk 11.5.30 and MySql 5.5.39. That was discribed here how to update. But i need to have a MySql 5.6.5 (minimum) for some software (This version is over 2 years old). I'm using CentOs 6.5. and PHP 5.4.33

how to do this, whitout breaking plesk 11.5.30??

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Plesk 11.x / Linux :: PHP-FPM / Nginx And Multiple Version Of PHP

Dec 17, 2014

I installed Nginx and PHP-FPM through the Plesk Autoinstaller.It works well with the default PHP version installed originally with the CentOS 6 system (5.3.3). I also installed manually following your KB [URL] .... additional versions of PHP. It works well, and I can use those additional versions through the Plesk UI.

Therefore, I was wondering how to use them with PHP-FPM? As when I activate a domain for Nginx with PHP process (PHP-FPM), it switches the PHP version to 5.3.3 and I can't change this parameter.

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Plesk 12.x / Linux :: Cannot Install Version 12.0.18 On CentOS 6.6

Dec 5, 2014

I have new Linux server with CentOS 6.6 on it. I have tried to install Plesk version 12.0.18 on it.

During installation process from http://autoinstall.plesk.com/plesk-installer shell script I'm getting error:
START Bootstrapper 12.0.18 prep-install for BASE AT Fri Dec 5 19:09:44 CST 2014
***** problem report *****
ERROR while trying to SMB database not created
Check the error reason(see log file: /var/log/plesk/install/plesk_12.0.18_installation.log), fix and try again
STOP Bootstrapper 12.0.18 prep-install for BASE AT Fri Dec 5 19:10:01 CST 2014: PROBLEMS FOUND
START Bootstrapper 12.0.18 prep-install for BASE AT Fri Dec 5 19:15:46 CST 2014

When I have tried to run command:

# /usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh repair

I'm getting errors:

---TRANSACTION 0 0, not started, process no 32603, OS thread id 139715979196160
MySQL thread id 38, query id 7054 localhost admin
SHOW ENGINE innodb status
--------
FILE I/O
--------
I/O thread 0 state: waiting for i/o request (insert buffer thread)

[Code] ....

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Plesk 11.x / Linux :: Warning When Try To Upgrade To Version 12.0.18

Feb 27, 2015

When I click upgrade now at the plesk panel I get following error:

Parallels Panel pre-upgrade check... WARNING: The proftpd FTP service will fail to start in case the support for IPv6 is disabled on the server. Please check [URL] .... for details.

Is it safe to proceed? I guess it shall be automatically?

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Plesk 12.x / Linux :: Installing Joomla - Wrong Version Of PHP / Can't Allow SSH

Aug 18, 2014

I'm new to Plesk - I've inherited a web site for a local social club so have just been handed login and password. I believe I have version 11.0.9 and as I can see mention of an Apache webserver I'm guessing its linux.

So - I want to redesign and use Joomla so I can share the content updating with others.

I can't install Joomla as I have PHP 5.1 and need 5.3. I have no 'server' or any sort of option I can find (and I've looked everywhere!) to find a command line or somewhere I can run things.

When I try to allow SSH access the option says Forbidden and there is no option to change it.

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Plesk 12.x / Linux :: Multiple Version Of PHP Are Not Working Properly

Dec 28, 2014

I am looking for a replacement to my existing ISPConfig 3.x installation and have heard a lot of good things about Plesk, so I decided to put up a test server with a trial version of Plesk 12.The server is running Centos 6.5 64-bit minimal install with all system updates applied before installing Plesk. After installing Plesk I used the commands from the attached text-file.After compiling PHP 5.5.20 with no errors displayed on screen I created a new subscription plan as a copy of the #default domain" plan and changed the name to "PHP 5.5 website" and in the Hosting Parameters I changed PHP to run still run as a FastCGI application but use my compiled PHP 5.5.20 instead of the OS vendors PHP 5.3.3.The configure options used are the same as I did use for my ISPConfig 3.x servers.I also tried the configure options shown here: [URL]... But the command ends with a "configure: WARNING: unrecopgnized options: --enable-fastcgi"

If I compile with the attached script I get a HTTP 500 error when visiting the selected website (which is a clean installation of Drupal 7.34) and in the error_log for my test site I get this:
"
[Sun Dec 28 18:51:48 2014] [warn] [client x.x.x.x] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server
[Sun Dec 28 18:51:48 2014] [error] [client x.x.x.x] Premature end of script headers: index.php
"
x.x.x.x is the internal IP of my router/firewall.I have also looked in the Plesk Administrator GuideIs there a known issue with Plesk 12 and CentOS 6.5 64-bit when wanting to use multiple versions of PHP, since both the version compiled using the KB article above and my own attached script worked fine on my ISPConfig 3.x servers.

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Plesk 11.x / Linux :: How Internal Php Version Update Works

Nov 7, 2014

i notice in the release notes for 11.0.9 update #63 that the 'internal php version is updated to 5.3.29'.i have been using php 5.4 for some time now (installed outside of plesk since php 5.4 it's over 3 yrs old now and php current versions are 5.7 now...).

IF i would install this update #63, is it going to DOWNgrade my php in use on the server for all of my sites? then i'll have to re-upgrade after installing #63. and if yes, when i install #64, #65, etc... do i have to do that from now on? how this automated update works under the covers so i can get the security updates without downgrading my php version in the future unintentionally.

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Plesk 12.x / Linux :: Database Copy Hanging In New Version

Dec 23, 2014

After the micro update, the database copy function started to hung even just for copying database with 4 tables with less than 10 rows of recrods. Although I followed the link below to remove the hung database copy and remove the unfinished database copied. URL....However, no successful database was copied at all even after the timeout was adjusted.

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Plesk 12.x / Linux :: NGINX Does Not GZIP Scripts With Version Parameters

Jun 3, 2015

I'm using latest plesk with ubuntu 12.04, apache and nginx, gzip is enabled and working fine, except for JS and CSS files wich have version parameters in the URI, for example :

[URL] ....

here is my conf in /etc/nginx/conf.d/gzip.conf :

Code:
gzip on;
gzip_disable "MSIE [1-6].(?!.*SV1)";
gzip_proxied any;
gzip_types text/plain text/css application/javascript application/x-javascript text/xml application/xml application/xml+rss text/javascript image/x-icon image/bmp image/svg+xml;
gzip_vary on;
Gzip is working fine for every other ressources loaded

I know i can strip these ?ver= using PHP, but if nginx could just enqueue them properly as they are...

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Plesk 12.x / Linux :: Wordpress Toolkit Complaining That PHP Version Is Not 5.3 Or Higher

Feb 5, 2015

We are trying to use the new Wordpress toolkit, but when we try to install an instance it says this:

Contact your service provider for assistance. Upgrade the system PHP CLI to version 5.3.0 or later, or set the correct path to the PHP CLI in the clipath option of the php_handler utility for a custom PHP handler.

Screenshot:

Now that would not be a problem if the requirements were not met, but there are installed PHP versions that are higher than 5.3 and the website is configured to us these versions...

# /usr/local/psa/bin/php_handler --list
id: display name: full version: version: type: cgi-bin: php-cli: php.ini: custom:
2 5.5.14 5.5.14 5.5 fastcgi /usr/local/php5514-cgi/bin/php-cgi /usr/local/php5514-cgi/bin/php /usr/local/php5514-cgi/etc/php.ini true
3 5.3.29 5.3.29 5.3 fastcgi /usr/local/php5329-cgi/bin/php-cgi /usr/local/php5329-cgi/bin/php /usr/local/php5329-cgi/etc/php.ini true
cgi 5.2.17 5.2.17 5 cgi /usr/bin/php-cgi /etc/php.ini false
fastcgi 5.2.17 5.2.17 5 fastcgi /usr/bin/php-cgi /etc/php.ini false
module 5.2.17 5.2.17 5 module /usr/bin/php-cgi /etc/php.ini false

The website is using this version, and the PHP CLI is defined in the php_handler tool

I must be missing something obvious.

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Plesk 12.x / Linux :: Upgrade To Original Compiled Version PHP / HTTPD

Feb 22, 2015

I have experimented a strange behaviour on plesk linux 12.0.18 Update #33

Basically:
1. I have recompiled Apache with more file descriptors
2. Several days later watchdog did not work properly. Support requested me to remove and install wd
3. I ran the autoinstaller. All my compiled version where replaced.

Watchdog is ok now, but I have to recompile Apache.

I have been searching on forum and kb but could not find any reoccurance.

Question : Is there a way to avoid this ?

Compilation performed based on article [URL]

after having executed /usr/local/psa/admin/bin/autoinstaller --debug

[root@ns7 scripts]# rpm -qa --last | grep "Sat 21 Feb 2015"
psa-watchdog-12.0.18-cos6.build1200140707.14.x86_64 Sat 21 Feb 2015 01:12:58 PM CET
php-tidy-5.3.3-40.el6_6.x86_64 Sat 21 Feb 2015 01:10:07 PM CET

[Code]....

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Plesk 11.x / Linux :: 11.5.30 Repository Error - Transport Error - Unable To List Directory - Curl Error

Jun 29, 2013

After upgrade to Plesk 11.5.30 trying to set up FTP-Backup Repository:

Repository error: Transport error: unable to list directory: Curl error: Access denied to remote resourceClick to expand...

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Plesk 12.x / Linux :: Anti-virus Program That Can Be Installed On Version 12.0.18 As Extension Or Component?

Jan 14, 2015

"What anti-virus do you use on your postfix email server powered by Plesk?".Is there an anti-virus program that can be installed on Plesk version 12.0.18 as an extension or component? I need it primarily for protection of incoming email from malware.I've seen in Add or Remove Components in the Mail hosting features that I have installed Kaspersky antivirus, but I didn't seen anywhere that it actually can be configured from within Plesk. It also, as far as I can see, doesn't do anything. what is Kaspersky antivirus used for in Plesk and how can I configure it?

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Plesk 11.x / Linux :: Upgrade Not Possible / Unable To Obtain Latest Version Of Parallels Installer

Aug 23, 2013

Here my msg. i get while trying to update via the Panel:

Code:

Unable to obtain the latest version of Parallels Installer: The required version '3.15.15' was not found on the server. This could happen because of configuration error at the download site. Failed to download the package

[URL] ....

The requested URL returned error: 404

Running Debian 7
PV: 11.5.30 Update #11

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Apache :: Proxy Error In Accessing Web Portal

Nov 6, 2014

We are getting the error from the SAP portal where we have installed Apache as a reverse Proxy on Windows server.

The Apache Server received an invalid response from an upstream server.

The Proxy server could not handle the request POST/irj/portal

Reason: Error reading from remote server
--------------------------------------------------
Apache/2.4.9 (Win32)OpenSSL/1.0.1h Server at www.xyz.com port 80

What do I need to check?

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