Plesk 12.x / Linux :: Keep Permanent Record Of All Mail Inbound And Outbound - Log Rotation Settings

Nov 19, 2014

1/ What is the difference between maillog and maillog.processed? I want to keep a permanent record of all mail inbound and outbound even if delivery is deferred by the gray listing. I'm not sure which one is the best to keep.

2/ I would like to change the way that the mail logs get log rotated. I am struggling to work out exactly what happens at the moment but I would like to rotate the log out every day regardless of size. I think currently that the maillog.processed is rotated daily if it is over a specific size.

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Plesk 12.x / Linux :: Mail - Outbound Only?

Oct 14, 2014

We have an AWS plesk instance with around 400 domains on. All domains DNS are pointing mail to a different server and almost all domains have a contact form on their website.

the problem is, the contact forms won't work as mail is on a different server. I'm assuming that the local server thinks mail is on the server and thinks it has already been received?

is this because we need to disable incoming mail for all of these domains? if so how would we go about doing this? I tried stopping all courier-imap services but this didn't seem to work.

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Iptables - Block Inbound & Outbound

Jun 20, 2007

What is the command I need to issue to block an IP address from my server? I need to block both inbound and outbound access.

I need the rule to append to existing rules so if the server is rebooted the rule will still be in effect.

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Port Speed: Big Difference Inbound Vs Outbound

May 18, 2008

I am moving into the world of dedicated servers (from VPS). I just got a server from Serveraday.com /OLM.net.

When I was doing bandwidth tests, I found the server's inbound speed was much slower than outbound. I tried downloading a bunch of different provider's 10MB test files from the command line of my server using wget. They were all around 20-30 Kbps.

When I take those same 10MB files and serve them from my dedicated box, the results are much different. My server can push the files out at over 1Mbps.

Why would my server be set up this way, and is this normal behaviour? I sent a ticket to OLM, but their support seems to take a long time. So I figured I would bounce the question off of all you here on WHT

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Monitor/audit Inbound/outbound Emails

Apr 18, 2008

any good solution for corporates out there?

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Mailenable : Copy All Inbound / Outbound Email

Feb 16, 2007

I'm using the free edition of MailEnable and need to configure each post office to copy all incoming and outgoing email to one of the email accounts on the same post office.

Is there a way to configure this ?

I know I can configure mail forwarding on incoming mail per account but need to do it for all acounts (except the audit account).

e.g. anythinghere@dbnetsolutions.co.uk
incoming or outgoing would be copied to audit@dbnetsolutions.co.uk

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How Do I Keep Ulimit Settings Permanent

Sep 14, 2007

Been trying ulimit and changing the settings from command, using the CPU setting to stop runaway process.

How do i keep ulimit settings permanent as when i close putty the settings go to default again.
Where is the config file?

Running CentOS 4.4 final
Apache 2.2

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Plesk 12.x / Linux :: API Create Subscription Mail Settings

Nov 13, 2014

When creating a new subscription via the API (Plesk 12) is there a way to specify the Mail settings? More importantly is there a way to turn off Mail when setting up a new subscription? Each time I create a subscription via the API Plesk spits out the following error:

Code:
New configuration files for the Apache web server were not created due to the errors in configuration templates: Template processing failed: file = /usr/local/psa/admin/conf/templates/default/domainWebmail.php, error = Template_Exception: Empty content was provided for config file /etc/httpd/conf/plesk.conf.d/webmails/horde/demon3zxc.e-worksmedia.com_webmail.conf file: /usr/local/psa/admin/plib/Template/Writer/Webserver/Abstract.php line: 47 code: 0.

Here's an example of the request I'm sending:

Code:

<packet version="1.6.3.0">
<webspace>
<add>
<gen_setup>
<name>{{domain}}</name>
<ip_address>{{ip_address}}</ip_address>

[Code] .....

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Plesk 12.x / Linux :: Permission Denied When Accessing Mail Settings

Feb 17, 2015

Since the plesk installation by my hoster did not include a mail server, I installed postfix and dovecot from the upgrades menu, followed the steps at [URL] .... and ran mchk to add the mail settings option to my domain. However, when I click on it, I receive the error "Warning: Permission denied." and stay on the domain overview. There is no error logged in var/log/sw-cp-server/error_log, /var/log/sw-cp-server/sw-engine.log or /usr/local/psa/admin/logs/panel.log.

I also tried "plesk bin mail --create foo@my.tld -mbox_quota 1M", but then I receive the error

Code:
ERR [util_exec] proc_close() failed
mailmng-outgoing failed: ERROR:outgoing:mails.domain_id may not be NULL

System: OpenSuse 13.1 (x64)
Plesk version: 12.0.18 Update #35

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Plesk 12.x / Linux :: Mail Settings - Scripts Are Not Allowed To Use Sendmail

Apr 3, 2015

I configured the plesk-outgoing-mail limitation as follows: Scripts are not allowed to send mails (see: URL ).

But a simple php-script with mail()-command can successfully send mails. How can I stop that?

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Plesk 12.x / Linux :: Is Blacklist Server Wide Mail Settings Working

May 18, 2015

I set multiple mail servers (eg media-26.com) in the black list of server-wide mail settings but i still get spams from these mail servers..does it work properly?

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Plesk 12.x / Linux :: Mail Server Outgoing Email Error In Settings

May 26, 2014

Since 12.0.18, when I go to Tools & Settings > Mail Server, I get this error message on the page:

"Error: The limits on outgoing mail will not work for the subscriptions that have IP addresses from the white list. To make the limits work, remove IP addresses from the mail server's white list".

However, the whitelist page just contains 127.0.0.0/8 and ::1/128, and all my subscriptions have an external IP address which is clearly not in the whitelist.

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Plesk 11.x / Linux :: Where Are Old Access Log Files After Log Rotation

May 14, 2014

In Plesk 11.5 I set log rotation to once a day and to keep 365 files. But I can only find 13 files (only one access_log) in /var/www/vhosts/mydomain/log. But Plesk tells me that 100 GB are used for the logs (the 13 files only have about 3 GB). Where are the files? In previous versions (before 11.5) I always had the files (named .1, .2 etc) in the same log directory.

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Plesk 12.x / Linux :: Inbound TLS Due To Standard DNS Template

Jul 17, 2014

With the standard-DNS-Layout every customer has an MX-entry like MX 10 mail.customerdomainexample.com

The problem is, that inbound mailservers get a TLS warning, because the mailhostname does not match mail.companydomainexample.com, which is the domain with a valid SSL-Certificate pointing to the same server.

Wouldn't it make sense to change the default template to mail.companydomainexample.com since it is the same machine anyway?

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Plesk 12.x / Linux :: Missing Log Rotation Configuration File For Domain

May 7, 2015

When I specify log rotation settings for domain xyz.com in Plesk panel I expect them to be saved in /etc/logrotate.d/xyz.com file, at least this is the expected behaviour according to Plesk12 Admin Guide: [URL] ....

Apparently, it doesn't happen and I don't have xyz.com file in /etc/logrotate.d/

Log rotation doesn't seem to work either, at least it doesn't work for error.log

I read somewhere that log rotation feature has to be specially enabled in Plesk but I couldn't find specifics anywhere.

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Plesk 12.x / Linux :: Backup Errors - Dump Rotation Failed

Jun 20, 2014

All domains were offline this morning. Plesk showed the following error message. It seems we are beta testing the software. I am on Suse 13.1, clean install.

Unable to rotate dump: The dump rotation is failed with code '1' at /usr/local/psa/admin/bin/plesk_agent_manager line 1041.

Warning: domain "abc.com"

The domain 'abc.com' may be inaccessible after backup. Please, resume it manually!

Warning: domain "abc.com"

Cannot resume domain 'abc.com' (ErrorCode: 255, STDOUT [Error:].

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Plesk 12.x / Linux :: Log Rotation For Particular Domain - Restrict File Size?

Feb 12, 2015

For a particular domain I've got it set to:

Log rotation condition: By size (1024 KB)
Maximum number of log files: 5
Compress log files: Yes

...however the access_log.processed is at 20.4MB. Is this correct? I would have thought it could only get to 5MB in total?

How do I restrict the size of access_log.processed?

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Plesk 12.x / Linux :: Resellers Unable To Change Mail Settings If Custom Max Outgoing Messages Specified By Admin

Jun 29, 2015

As the admin user, change the setting for a particular email account called "The maximum number of outgoing email messages" to a value beyond the default. For example if the default is 35, set it to 75. This is common -- often we have customers who send larger quantities of messages than the average user.

Login as a reseller with access to manage the email account and attempt to change any *other* value. For example, you could completely ignore the outgoing mail messages value and change just the Auto-Reply value

Plesk refuses to allow the change and kicks me back to the first tab with the following error:

The value must be in the range 0..35. Only the Plesk administrator can adjust this setting.Click to expand...

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Plesk 11.x / Linux :: Accessing Mail Settings On Domain - Unable To Find Service Node For IP Address

Jun 30, 2014

When trying to access the settings for mail on a domain I get the following error:

Error: Unable to find service node for ip address with id=6

I understand this is a problem with the database but I am not sure where to look to fix it.

I only have 4 IP addresses on the system.

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Plesk 11.x / Linux :: All Inbound Emails Bouncing - TLS Negotiation Failed

Nov 23, 2014

I ran the script in KB article 123160 [1] to disable SSLv3 and avoid the POODLE vulnerability, but I recently discovered that this has caused all inbound emails to bounce. The bounce message says, "TLS Negotiation failed."

Here is Plesk version information:

# cat /usr/local/psa/version
11.5.30 CentOS 5 115140407.17

# cat /root/.autoinstaller/microupdates.xml
<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
<patches>
<product id="plesk" version="11.5.30" installed-at="20131109T085857">
<patch version="47" timestamp="" installed-at="20141123T162005" />

[URL] ....

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Plesk 12.x / Linux :: Unable To Rotate Dump - The Dump Rotation Is Failed With Code 121

Feb 4, 2015

I have enabled the backup rotation of some websites to my "Personal FTP Repository", the problem is that Plesk is unable to do it due this error:

Code:
Unable to rotate dump: The dump rotation is failed with code '121' at /usr/local/psa/admin/bin/plesk_agent_manager line 1041.

I read here [URL] .... that it should be solved but I have the version 12.0.18 Update #33, why does it persist?

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Plesk Mail Settings

Dec 12, 2006

For some reason some clients including my own test account have not been able to receive emails correctly. Basically if I send email to an external add such as Yahoo, Gmail, AOL etc, they receive them fine. However all incoming mail is blank for all clients? I mean blank as it there is no time or date stamp, no sender details unless you look in the header and the title just displays unknown?

Has anyone an idea why or how this could have happened?

I've even tried these with all spam filters off etc. I think the mail prog is qmail.

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Plesk 11.x / Linux :: How To Add DMARC Record

May 20, 2014

How can i add dmarc record with plesk panel?

DKIM and SPF records is looks ok.. And i need to add dmarc for my mails.

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Plesk 12.x / Linux :: SOA-record Set To Secondary DNS

Mar 19, 2015

According to [URL] .... The SOA-record is set to the first NS-record set in Plesk.

I have noticed that new domains get my secondary DNS set as SOA.

I checked the DNS-template and there the correct nameserver is on top. Maybe the NS-record order is random or always swapped. I just noticed this.

If it's always swapped then I could give the authorative NS last in my template...

But why isn't it giving itself as authorative?

If Plesk is configured as master it also implies this, or am I missing something there? It could at least make sure it puts itself first.

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Plesk 12.x / Linux :: Cannot Remove PTR Record With DNS Command

Mar 10, 2015

i have to delete all PTR records in over 80 domains in a Plesk 12 panel, when i tried to run the dns command to remove the PTR record from a domain, i got the error :

Code: Unable del record in DNS server: unable find DNS record ...

There is a KB article about this specific problem : [URL] .... , but it refers to older Plesk versions (8.x-10.x). I gave it a shot by copying the fix file from all 3 different versions to /usr/local/psa/admin/plib/api-common/ and i got the following PHP errors:

Code:

PHP Warning: include_once(class.PHostingManager.php): failed to open stream: No such file or directory; File: /usr/local/psa/admin/plib/api-common/cuDns.php, Line: 4
PHP Warning: include_once(): Failed opening 'class.PHostingManager.php' for inclusion (include_path='/usr/local/psa/admin/plib:/usr/local/psa/admin/externals'); File: /usr/local/psa/admin/plib/api-common/cuDns.php, Line: 4

[URL] ......

Is there any workaround this PTR issue? Also, is Parallels going to update the article and provide solution for Plesk 12?

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Plesk 11.x / Windows :: Thunderbird 24.0 Outgoing Mail Settings

Oct 9, 2013

Incoming mail on several devices with various operating systems gives me no trouble at all. However I can not find the right settings for outgoing mail for Thunderbird 24.0.

For incoming mail I noticed I had to submit mail.<name>.be and port 143, no authentication and non-encrypted password. And it works.

For outgoing mail server I've tried a lot of options:

mail.<name>.be, all ports tested, all authentication options, and with both encrypted or non-encrypted passwords, in every combination of these settings.
smtp.<name>.be , all ports tested, all authentication options, and with both encrypted or non-encrypted passwords, in every combination of these settings.
<name>.be, all ports tested, all authentication options, and with both encrypted or non-encrypted passwords, in every combination of these settings.

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Plesk 11.x / Windows :: SMTP Settings For Live Mail

Aug 10, 2013

I tried to configure windows live mail for an email account. Domain is hosted on a windows Plesk server. Incoming mail is working but unable to send outgoing mails.

Subject 'xxxxxxxxxxxxxxx'
Server Error: 503
Server Response: 503 This mail server requires authentication when attempting to send to a non-local e-mail address. Please check your mail client settings or contact your administrator to verify that the domain or address is defined for this server.
Server: 'xxxxxxxxx.tld'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 25
Secure(SSL): No

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Plesk 12.x / Linux :: Unable To Create MX Record (Route53)

Jan 2, 2015

A customer wanted me to install the Google Apps MX records. However, it seems that they are not being created in Route53, at all.

Also if I delete the existing MX reccord the change does not reflect to Route53. Try to replicate?

Fact is that you've put this module in the catalog and would get in touch with you guys to tweak it to perfection as I think it can be a real USP for small hosters like me as this utilises the power of Amazons giant network yet you only have one server to take care of for all your regular hosting.

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Plesk 12.x / Linux :: Impossible To Delete PTR Record On Domain Name

May 24, 2015

Plesk: 12.0.18
OS: CentOS 6.5 (Final)

Impossible to delete my PTR record (DNS) on a domain name. Message error: Impossible de restaurer la zone DNS : une erreur s'est produite en ajoutant l'enregistrement (IPv6 du serveur) IN none mondomaine.fr. : Des valeurs incorrectes ont été indiquées pour l'enregistrement DNS.

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