Plesk 11.x / Windows :: Error When Reconfiguring Website Settings

May 3, 2013

I wanted to select I want PHP 5.4 instead of 5.3 and to disable AWStats for the domain. This is what I got :-(

Error: Unable to reconfigure Web server: websrvmng failed: Filename: Error: Cannot add duplicate collection entry of type 'add' with unique key attribute 'name' set to 'Perl-CGI-pl' In module Exception type: System.Runtime.InteropServices.COMException at Microsoft.Web.Administration.Interop.IAppHostElementCollection.AddElement(IAppHostElement pElement, Int32 cPosition) at Microsoft.Web.Administration.ConfigurationElementCollectionBase`1.Add(T element) at HandlerCollection.AddRange(List`1 ) at IIS7Handlers.enable(IIS7Handlers* , set<enum IHandlers::HandlerType,std::less<enum IHandlers::HandlerType>,std::allocator<enum IHandlers::HandlerType> >* types, Boolean disableOther)

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Plesk 11.x / Windows :: Costumer Website Authentication - Default Settings?

Oct 9, 2013

We have set up a site for a customer anyone goes to view the sites an a default authentication pop up appears, and the only way to view the website is to type in the customers Cpanel Login details.

I've checked the IUSR, IWPD permissions and they are correct. and check the authentication modules and level in IIS and they seems to be correct.

Is there away to set a customers permissions to the default settings?

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Plesk 12.x / Windows :: PHP Settings Not Applied For Selected Website Page?

Apr 6, 2015

i have a problem with my plesk 12 Installation on a Windows Server 2012 R2 Standard machine.

When I select a Website and want to change the php settings for that page it wont apply the new settings.

I placed a phpinfo() file in the Folder of that Website to test that. The weird thing is when i change the memory_limt value it is visible on the phpinfo() but when i change post_max_size or upload_max_filesize nothing changes.

[URL] .....

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Plesk 11.x / Windows :: Changing Plan For A Domain / Does Not Update Website Hosting Settings

Jul 3, 2014

OSMicrosoft Windows Server 2008 R2 Service Pack 1
Panel version11.5.30 Update #47

We have a few hosting plans setup with different "allowances" for each.The website permissions allow basic html and PHP.In Windows Advanced: The website settings allow for html, php, asp and asp.net

When we change a Basic Hosting plan to Windows Advanced using "Change Plan", it will reassign the subscription/domain to use the new plan, but it will not add-on the extra features in Hosting Settings.

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Error Reconfiguring Bind On Bunny: Rndc

Feb 24, 2007

When I creating the new account www (WHM) and addition new domain in cPanel I receive information:

Error reconfiguring bind on bunny: rndc: connection to remote host closed
This may indicate that the remote server is using an older version of
the command protocol, this host is not authorized to connect,

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Plesk 11.x / Windows :: Website Error 404.3 - Requested Page Cannot Be Served Because Of Extension Configuration

Jun 29, 2015

We are hosting provider. I running Plesk 11 on Window 2008 64 bit. I have a website error as flow

HTTP Error 404.3 - Not Found

The page you are requesting cannot be served because of the extension configuration. If the page is a script, add a handler. If the file should be downloaded, add a MIME map.

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Plesk 11.x / Windows :: PHP Settings Not Taking Effect

Jul 31, 2014

Problem:

- I make changes to the PHP settings but they don't seem to take effect. I even had tried making the changes in the php.ini file, but some of the changes here don't take effect either. I have found similiar posts, but resolutions that work. I have restarted the IIS service after the changes, but this did not change the results I see in phpinfo();.

Examples of Changes Not Taking Effect:

- I changed "error_log" in PHP Settings. phpinfo showed no value for error_log. I changed error_log in php.ini and the change took effect for both local and global.
- memory_limit is set to 128M in php.ini. It shows as 32M for local and 128M for global with phpinfo(). No matter what I change this to (some value, "-1", default) in 'PHP Settings', the value does not change for local.
- The same problem with 'memory_limit' also occurs for post_max_size.
- PHP 5.2 and 5.4 are installed. If I change the version under the 'General' tab, it stays as 5.2.17 in phpinfo().
- I have changed the error_log setting in php.ini and 'PHP Settings', but still nothing is logged in the error_log file with safe_mode on or off (set to local directory). There is a note out there saying that with PHP 5.2, safe_mode on will not write to file.
- I have performed IIS Restarts, but this did not make any settings take effect.
- I also have tried changing PHP settings under the 'general' and "PHP Settings' tab, both under the website area and the advanced options->Website Scripting and Security. So the 'website' settings would be specific for the website and under 'Website Scripting and Security' would be for the webspace. Changing in either location does not make a difference.

Other Note
- I discovered this, because a client was getting a 501 when performing a post, which also sent an email. If he attached a file larger than 7MB to his form, the code would fail with a 501 error. After investigating, the "To" field was blank if a person attached a file larger than 7MB. Defnitely seems to be a memory issue. But since no log file, nor will my settings take effect, I have not been able to resolve this.

PLESK Version
- 11.0.9 Update #62 on Windows 2008 and IIS is the web server.

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Plesk 11.x / Windows :: Firewall Settings Required

Jun 24, 2013

It looks like a change was made to the firewall settings (I think this was done by .net microsoft patch).I have manually added mysql-nt to the firewall ruleset, and this has allowed MySql to talk to the application. (Wordpress websites are now working)I still get the same error when i try to log in to the control panel.

ERROR: PleskMainDBException
MySQL server has gone away

0: common_func.php3:637
reconnect()
1: common_func.php3:600
db_connect()
2: auth.php3:134

Is there a list of firewall rules that need to be in place to allow Plesk to work?

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Plesk 12.x / Linux :: Mail Server Outgoing Email Error In Settings

May 26, 2014

Since 12.0.18, when I go to Tools & Settings > Mail Server, I get this error message on the page:

"Error: The limits on outgoing mail will not work for the subscriptions that have IP addresses from the white list. To make the limits work, remove IP addresses from the mail server's white list".

However, the whitelist page just contains 127.0.0.0/8 and ::1/128, and all my subscriptions have an external IP address which is clearly not in the whitelist.

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Plesk 11.x / Windows :: Thunderbird 24.0 Outgoing Mail Settings

Oct 9, 2013

Incoming mail on several devices with various operating systems gives me no trouble at all. However I can not find the right settings for outgoing mail for Thunderbird 24.0.

For incoming mail I noticed I had to submit mail.<name>.be and port 143, no authentication and non-encrypted password. And it works.

For outgoing mail server I've tried a lot of options:

mail.<name>.be, all ports tested, all authentication options, and with both encrypted or non-encrypted passwords, in every combination of these settings.
smtp.<name>.be , all ports tested, all authentication options, and with both encrypted or non-encrypted passwords, in every combination of these settings.
<name>.be, all ports tested, all authentication options, and with both encrypted or non-encrypted passwords, in every combination of these settings.

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Plesk 11.x / Windows :: SMTP Settings For Live Mail

Aug 10, 2013

I tried to configure windows live mail for an email account. Domain is hosted on a windows Plesk server. Incoming mail is working but unable to send outgoing mails.

Subject 'xxxxxxxxxxxxxxx'
Server Error: 503
Server Response: 503 This mail server requires authentication when attempting to send to a non-local e-mail address. Please check your mail client settings or contact your administrator to verify that the domain or address is defined for this server.
Server: 'xxxxxxxxx.tld'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 25
Secure(SSL): No

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Plesk 11.x / Windows :: Regional Settings And MSSQL Collation

Apr 28, 2014

We received the following request from customer in order for his website to function properly:

Go to the control panel of your Windows Server change Regional Settings so that the default language iS Greek.

Also, change the collation of Microsoft SQL Server to Greek-Accent Insensitive-Case Insensitive.

Will these create any problems to the rest of the websites that are hosted on the server? And if no, how to change the collation of the Microsoft SQL Server?

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Plesk 11.x / Windows :: Personal FTP Repository Settings - Cannot Parse Hostname

Feb 2, 2014

Current Version Installed :Parallels Plesk Panel 11.5.30 Update #31
Problem: When username have @ like : myuser@mydomain.com

Steps : When configure the setting all go right (test to validate setting is ok too) , but when Scheduled Backup Settings using Personal FTP Repository cannot connect for server because the url use 2 @ like error message below.

Error Message :
Cannot parse output file 'ftp://bk@mydomain.com@mydomain.com/' [Invalid URI: Can not parse the hostname.]

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Plesk 12.x / Windows :: Transport And Curl Errors For Personal FTP Repository Settings

Oct 10, 2014

When I try to reset the Personal FTP Repository setting in Backup Manager, I get "Transport error: unable to list directory: Curl error: Failure when receiving data from the peer"

I've read a solution to this issue for Plesk for Linux, but not for Windows. I have my FTP server setup for FTPS (require explicit FTP over TLS) and when I put the correct information in each box, I get this error. In the meantime, the current settings (for standard FTP) are incorrect.

Obviously the most important this is to correct the Transport and Curl errors, but if I'm unable to do so, how do you clear the current setting? There doesn't seem to be a way to do it...

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Plesk 12.x / Windows :: Backup And Restore - After Server Migration Some Settings Not Copied Across

Dec 22, 2014

After a server migration, some critical Plesk settings were not copied across, even though the option to backup/restore panel configuration was used. e.g.

skeleton (vhosts.skel folder)
php.ini (Program Files (x86)ParallelsPleskAdditionalPleskPHP5* folder)
Default site (vhostsdefault folder)
health config (Program Files (x86)ParallelsPleskadminconfcustom-health-config.xml)
Additional Administrator accounts

Is there a way to get these things to backup and restore that I am doing wrong?

Are there other important settings/data that I have missed from that list? I am still paying to keep the old server in case I discover something else!

Using Plesk Backup & Restore for disaster recovery will lose these settings unless they take extra steps. e.g. I now have a simple batch file that copies these files to a private folder on one of the domains before the daily backup kicks in.

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Plesk 12.x / Windows :: Enable External SMTP Server Settings - Unable To Encode IDN Email Address

Jan 7, 2015

We are trying to use a configure settings for an external SMTP server within Plesk (Windows 2008 R2 Plesk 12) but are receiving the following error message:

Error: Unable to encode IDN email address 'username': email address is invalid

We are trying to use a username for SMTP authentication as we do not have the option of using an email address with our current SMTP relay provider.

Is there any way around this so that we can use a username rather than an email address?

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Error While Copying Website From Plesk To Cpanel

Nov 21, 2008

I get error while copying accounts from Plesk to Cpanel and hence the emails are not copied though the data is copied. The error goes like this

pXa Copying Mail files....ERROR 1064 at line 1: You have an error in your SQL syntax near 'SELECT cl_id FROM domains WHERE id = 1018 )' at line 1

I am running Plesk 8.01 and the latest stable release of Cpanel. Is it because of the Plesk version I have? If yes, then what should be the Plesk version?

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Plesk 11.x / Windows :: API For Copying Website

May 6, 2014

I am trying to write a PHP script for copying the content of one subdomain to another, like with the button Website Copying but automatically.

I can't seem to find the API model for that, but I am sure it must be possible to do.

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Plesk 12.x / Windows :: Can't Open Website But Can Preview It?

Jul 2, 2014

I am new to this and it has been a long weeks of struggle just to get my website live on the internet. I can preview it but i can't Open what is the problem? It also not live on the internet. I waited over six days because i was thingking it was still in the process of propagation but nothing happened.

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Plesk 12.x / Linux :: Website Preview Error - Incorrect DNS Record Values Were Specified

Jul 1, 2014

When I enable Website Preview using the "Quick Preview on a domain name in Plesk" I get the following when I click ok

"Error: Incorrect DNS record values were specified."

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Plesk 12.x / Windows :: Slow Website Performance With Perl And Python Installed On IIS

Jan 3, 2015

I noticed that all my client websites were as slow as a snail snot before uninstalling perl and Python.

Is it normal that perl and python components slowing down IIS?

I search online, it is a common scenerio for those two to slow down IIS.

After I uninstalled perl and python as well as awstat, the site are working as fast as before.

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Plesk 12.x / Windows :: High Cpu Usage And Methods To Understand What Website Is Involved

Jul 15, 2015

from about 3-4 days, the cpu of my server, from an average of 0-15% load, grew up to a constant 80-90-100% cpu load.

There were two processes called php-cgi.exe IWAM_PLESK(default) that, each one, constantly burned 30-40% of cpu load.

So, stopping websites one by one, I found the website that was the cause of the cpu overload.

On my "old" windows vps, there were processes called with the name of the website hosted (for example websitename_web.exe), so it was easy to immediately find exactly what website was involved in the hypotetical cpu or ram overload issue.

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Plesk 11.x / Windows :: Error 503 On One Domain

Mar 5, 2014

I receive the error just on one domain, when i saw this error i check server and server has a RAM, CPU ok.

Site use ASP + ISAPREWRITE is this causing this problem?

How can i fix this?

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Plesk 11.x / Windows :: 404 Error On New Domain

Jul 17, 2012

I am trying out Plesk 11 for windows, so far I like it and will most likely buy it. I am having a problem with a new domain, however. I just created the domain, and I installed wordpress on it using Plesk's application page. If I go to [URL] .... it will not load, however if I go to [URL] .... it loads just fine. I even edited the directory to make sure that IIS looks for index.php first, but this didn't fix it. What am I missing? 

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Plesk 11.x / Windows :: PHP Pages Cause 404 Error

Oct 14, 2013

I have a fresh install of 11.5 on Windows Server 2008r2. I have setup a domain from a 9.5 backup. Everything _looks_ okay, php settings look fine, but php pages give the following with detailed error reporting:

HTTP Error 404.3 - Not Found

The page you are requesting cannot be served because of the extension configuration. If the page is a script, add a handler. If the file should be downloaded, add a MIME map.

Note that this happens whether I select php 5.2 or 5.4

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Plesk 11.x / Windows :: SQL WebAdmin Error

Aug 10, 2012

I am running plesk 11 on windows 2008 vmware esxi 5 vps,

When I try access mssql.domain i have the following error:

Line 1: <object id="ConnectionString" class="ASPEnterpriseManager.ConnectionString" runat="Server" scope="Session" />

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Plesk 12.x / Linux :: Error When Changing From No Hosting To Website Hosting

Aug 31, 2014

Plesk 12 - Domain with no hosting I'm getting error when changing hosting settings to Website Hosting

Error: Some fields are empty or contain an improper value. ('home' = '')

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Plesk 11.x / Windows :: PHP Pages Not Loading - Error 500

May 22, 2014

My server is working fine for the last 13 months but since lst tuesday (may 20) it throws error 500. Here is the complete error message

======
Error Summary
HTTP Error 500.0 - Internal Server Error
File monitoring is enabled for a file which could not be found

Detailed Error Information
ModuleFastCgiModule
NotificationExecuteRequestHandler
HandlerPHP5-FastCGI-php
Error Code0x80070003
Requested URLhttp://mydomain:80/index.php
Physical PathC:Inetpubvhostsmydomainhttpdocsindex.php
Logon MethodAnonymous
Logon UserAnonymous
=======

My Server Details
Panel version11.0.9 Update #61, last updated at May 5, 2014 12:52 AM
Windows Server 2008 Service pack 1 64bit
Intel Xeon 2.3 with 24GB Ram
=======

For self diagnostic I delete all files on my root directory (C:Inetpubvhostsmydomainhttpdocs) and put only 2 files
index.php and index.html

When I browse for index.html. It display properly. When I browse for index.php the error persist. What could be wrong?

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Plesk 11.x / Windows :: Error Creating A New Subscription

Apr 13, 2014

I am new to Parallels software, more specifically Parallels Panels. I have installed a trial copy of the software on my Windows 2008 R2 SP1. This is a Dedicated machine with no other users on it. I presume installation of Panels was successful because I can log in and see the admin control panel. I created a customer with success. I am now trying to create a subscription using the default service plan. After entering all the appropriate info on the new subscription page and submitting it, a few moments later I receive the following error:

Error: Filename: ?C:Inetpubvhosts estyourwebhostingprosite.comhttpdocsweb.config
Error: The configuration section 'system.webServer/rewrite/rules' cannot be read because it is missing a section declaration In module Exception type: System.Runtime.InteropServices.COMException at Microsoft.Web.Administration.Interop.AppHost

[Code] ....

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Plesk 11.x / Windows :: Error Trying To Restore Database

Dec 14, 2013

Trying to restore a database in plesk 11 I got the following error.

Error: dbbackup failed: Unable to restore database 'database_name'Could not load file or assembly 'Microsoft.SqlServer.ConnectionInfo, Version=11.0.0.0, Culture=neutral, PublicKeyToken=89845dcd8080cc91' or one of its dependencies. The system cannot find the file specified.

There is no wrong with the db, when I restore from it on local machine everything works.

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