Plesk 11.x / Windows :: PHP Settings Not Taking Effect
Jul 31, 2014
Problem:
- I make changes to the PHP settings but they don't seem to take effect. I even had tried making the changes in the php.ini file, but some of the changes here don't take effect either. I have found similiar posts, but resolutions that work. I have restarted the IIS service after the changes, but this did not change the results I see in phpinfo();.
Examples of Changes Not Taking Effect:
- I changed "error_log" in PHP Settings. phpinfo showed no value for error_log. I changed error_log in php.ini and the change took effect for both local and global.
- memory_limit is set to 128M in php.ini. It shows as 32M for local and 128M for global with phpinfo(). No matter what I change this to (some value, "-1", default) in 'PHP Settings', the value does not change for local.
- The same problem with 'memory_limit' also occurs for post_max_size.
- PHP 5.2 and 5.4 are installed. If I change the version under the 'General' tab, it stays as 5.2.17 in phpinfo().
- I have changed the error_log setting in php.ini and 'PHP Settings', but still nothing is logged in the error_log file with safe_mode on or off (set to local directory). There is a note out there saying that with PHP 5.2, safe_mode on will not write to file.
- I have performed IIS Restarts, but this did not make any settings take effect.
- I also have tried changing PHP settings under the 'general' and "PHP Settings' tab, both under the website area and the advanced options->Website Scripting and Security. So the 'website' settings would be specific for the website and under 'Website Scripting and Security' would be for the webspace. Changing in either location does not make a difference.
Other Note
- I discovered this, because a client was getting a 501 when performing a post, which also sent an email. If he attached a file larger than 7MB to his form, the code would fail with a 501 error. After investigating, the "To" field was blank if a person attached a file larger than 7MB. Defnitely seems to be a memory issue. But since no log file, nor will my settings take effect, I have not been able to resolve this.
PLESK Version
- 11.0.9 Update #62 on Windows 2008 and IIS is the web server.
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Jul 3, 2013
After Update to 11.5.30.
We can't able to create new domain. its taking too long . given no result.
When we refresh the page the domain shows in plesk but its not showing in IIS7.
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Jun 24, 2013
It looks like a change was made to the firewall settings (I think this was done by .net microsoft patch).I have manually added mysql-nt to the firewall ruleset, and this has allowed MySql to talk to the application. (Wordpress websites are now working)I still get the same error when i try to log in to the control panel.
ERROR: PleskMainDBException
MySQL server has gone away
0: common_func.php3:637
reconnect()
1: common_func.php3:600
db_connect()
2: auth.php3:134
Is there a list of firewall rules that need to be in place to allow Plesk to work?
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May 3, 2013
I wanted to select I want PHP 5.4 instead of 5.3 and to disable AWStats for the domain. This is what I got :-(
Error: Unable to reconfigure Web server: websrvmng failed: Filename: Error: Cannot add duplicate collection entry of type 'add' with unique key attribute 'name' set to 'Perl-CGI-pl' In module Exception type: System.Runtime.InteropServices.COMException at Microsoft.Web.Administration.Interop.IAppHostElementCollection.AddElement(IAppHostElement pElement, Int32 cPosition) at Microsoft.Web.Administration.ConfigurationElementCollectionBase`1.Add(T element) at HandlerCollection.AddRange(List`1 ) at IIS7Handlers.enable(IIS7Handlers* , set<enum IHandlers::HandlerType,std::less<enum IHandlers::HandlerType>,std::allocator<enum IHandlers::HandlerType> >* types, Boolean disableOther)
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Oct 9, 2013
Incoming mail on several devices with various operating systems gives me no trouble at all. However I can not find the right settings for outgoing mail for Thunderbird 24.0.
For incoming mail I noticed I had to submit mail.<name>.be and port 143, no authentication and non-encrypted password. And it works.
For outgoing mail server I've tried a lot of options:
mail.<name>.be, all ports tested, all authentication options, and with both encrypted or non-encrypted passwords, in every combination of these settings.
smtp.<name>.be , all ports tested, all authentication options, and with both encrypted or non-encrypted passwords, in every combination of these settings.
<name>.be, all ports tested, all authentication options, and with both encrypted or non-encrypted passwords, in every combination of these settings.
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Aug 10, 2013
I tried to configure windows live mail for an email account. Domain is hosted on a windows Plesk server. Incoming mail is working but unable to send outgoing mails.
Subject 'xxxxxxxxxxxxxxx'
Server Error: 503
Server Response: 503 This mail server requires authentication when attempting to send to a non-local e-mail address. Please check your mail client settings or contact your administrator to verify that the domain or address is defined for this server.
Server: 'xxxxxxxxx.tld'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 25
Secure(SSL): No
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Apr 28, 2014
We received the following request from customer in order for his website to function properly:
Go to the control panel of your Windows Server change Regional Settings so that the default language iS Greek.
Also, change the collation of Microsoft SQL Server to Greek-Accent Insensitive-Case Insensitive.
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Feb 2, 2014
Current Version Installed :Parallels Plesk Panel 11.5.30 Update #31
Problem: When username have @ like : myuser@mydomain.com
Steps : When configure the setting all go right (test to validate setting is ok too) , but when Scheduled Backup Settings using Personal FTP Repository cannot connect for server because the url use 2 @ like error message below.
Error Message :
Cannot parse output file 'ftp://bk@mydomain.com@mydomain.com/' [Invalid URI: Can not parse the hostname.]
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Oct 9, 2013
We have set up a site for a customer anyone goes to view the sites an a default authentication pop up appears, and the only way to view the website is to type in the customers Cpanel Login details.
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Is there away to set a customers permissions to the default settings?
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Apr 6, 2015
i have a problem with my plesk 12 Installation on a Windows Server 2012 R2 Standard machine.
When I select a Website and want to change the php settings for that page it wont apply the new settings.
I placed a phpinfo() file in the Folder of that Website to test that. The weird thing is when i change the memory_limt value it is visible on the phpinfo() but when i change post_max_size or upload_max_filesize nothing changes.
[URL] .....
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Oct 10, 2014
When I try to reset the Personal FTP Repository setting in Backup Manager, I get "Transport error: unable to list directory: Curl error: Failure when receiving data from the peer"
I've read a solution to this issue for Plesk for Linux, but not for Windows. I have my FTP server setup for FTPS (require explicit FTP over TLS) and when I put the correct information in each box, I get this error. In the meantime, the current settings (for standard FTP) are incorrect.
Obviously the most important this is to correct the Transport and Curl errors, but if I'm unable to do so, how do you clear the current setting? There doesn't seem to be a way to do it...
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Dec 22, 2014
After a server migration, some critical Plesk settings were not copied across, even though the option to backup/restore panel configuration was used. e.g.
skeleton (vhosts.skel folder)
php.ini (Program Files (x86)ParallelsPleskAdditionalPleskPHP5* folder)
Default site (vhostsdefault folder)
health config (Program Files (x86)ParallelsPleskadminconfcustom-health-config.xml)
Additional Administrator accounts
Is there a way to get these things to backup and restore that I am doing wrong?
Are there other important settings/data that I have missed from that list? I am still paying to keep the old server in case I discover something else!
Using Plesk Backup & Restore for disaster recovery will lose these settings unless they take extra steps. e.g. I now have a simple batch file that copies these files to a private folder on one of the domains before the daily backup kicks in.
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Jul 3, 2014
OSMicrosoft Windows Server 2008 R2 Service Pack 1
Panel version11.5.30 Update #47
We have a few hosting plans setup with different "allowances" for each.The website permissions allow basic html and PHP.In Windows Advanced: The website settings allow for html, php, asp and asp.net
When we change a Basic Hosting plan to Windows Advanced using "Change Plan", it will reassign the subscription/domain to use the new plan, but it will not add-on the extra features in Hosting Settings.
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Jan 7, 2015
We are trying to use a configure settings for an external SMTP server within Plesk (Windows 2008 R2 Plesk 12) but are receiving the following error message:
Error: Unable to encode IDN email address 'username': email address is invalid
We are trying to use a username for SMTP authentication as we do not have the option of using an email address with our current SMTP relay provider.
Is there any way around this so that we can use a username rather than an email address?
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May 15, 2014
Plesk Firewall has no effect on IPv6?
I am writing today regarding the Plesk Firewall. It seemed to be pretty handy for quickly blocking troublesome users from *replace-with-whatever-IP-block-is-giving-you-trouble*. Yet I am unable to block IPv6 addresses, and the fire wall seems to let some blocked IPv4s right in. I did not see any distinction as to v4 or v6 in the Firewall dialog for adding custom rules, so...
The question is...
(1) Is the Plesk Firewall *supposed* to apply rules to IPv6 by default?
If yes...
(2) Is there a setting or a switch that has to be configured for this to work?
If yes...
(3) Where are said configuration options located?
Okay, when I run /sbin/ip6tables -L (CentOS) I get output that resembles the iptables (no 6) output, only... what, converted to IP6? Not sure. Example output:
DROP tcp ::ffff:31.0.0.0/104 ::/0 tcp dpts:1:10000
In that particular instance I added a drop for the 31.0.0.0/8 block (using the Plesk Firewall interface), in order to create the script that's loaded into iptables (and ip6tables as well, apparently) when one elects to "Apply Configuration". It worked great, executed perfectly, and the iptables output list output looked to be (and remember, I have grossly insufficient background knowledge in this area) accurate.
Yet at the time of this writing I can see via live traffic monitor that an address in the 31.0.0.0/8 block (IPv4) is pounding away at a website. This is curious, as the live traffic monitor indicates an IPv4 address. So... can an IPv4 address be detected and recorded from a host that is only able to connect via IPv6? While an interesting question, I was more concerned with just blocking the IPv6 address and get more academic with it later.
But this raises another question; why would Plesk populate ip6tables and not provide an interface to actually submit IPv6 addresses.
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Nov 24, 2014
I have this message when i try to restore 3 different big backup >7 GB
I have the same message if i try to copy the backup in FTP repository to the repository on the server
"This operation is taking too long. Check the results in a few minutes"
If i go back few minute or hour ... i have nothing No more message... No Error and no restore !
Version: Parallels Plesk v12.0.18_build1200140811.16 os_CentOS 7
OS:CentOS Linux 7.0.1406 (Core)
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Oct 9, 2014
we are getting the following error message during our scheduled backup..Warning: mysql "wordpress_9"...Not all the data was backed up into /mnt/backup/web03/domains/domain.com.au/databases/wordpress_9_1 successfully. Use of chdir('') or chdir(undef) as chdir() is deprecated at /opt/psa/PMM/agents/shared/Storage/Bundle.pm line 39.
mysqldump: Error 2013: Lost connection to MySQL server during query when dumping table `backupdb_wp_commentmeta` at row: 717
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Dec 12, 2006
For some reason some clients including my own test account have not been able to receive emails correctly. Basically if I send email to an external add such as Yahoo, Gmail, AOL etc, they receive them fine. However all incoming mail is blank for all clients? I mean blank as it there is no time or date stamp, no sender details unless you look in the header and the title just displays unknown?
Has anyone an idea why or how this could have happened?
I've even tried these with all spam filters off etc. I think the mail prog is qmail.
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May 16, 2007
I've a question, one of the dedicated servers with CentOS and Plesk 8.1.1 crashed. Critical system files were corrupted so it was impossible to start the server.
What we could do is backup;
/var/www/vhost/*.*
/var/lib/mysql/*.*
We installed a new server with same software (CentOS and Plesk 8.1.1), we placed the backupped directories back, restored the MySql database...
But how can we restore the settings? With putty / commandline we can open all restored databases. But we have a feeling that the PSA database is not connected with the Plesk admin (GUI)...
Our primary question, how do we get our settings back in Plesk (like accounts; clients, domains, dns-records and so on?)
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Sep 29, 2014
situation:
- compiled and installed php 5.5 and 5.6
- both versions work fine and are registered in plesk
- base configuration for php is set for each version in a custom.ini
issue:
- plesk php-settings are not applied: not matter what I change in Plesk php-settings, the values from my custom.ini file are used
What did I do wrong? How do I re-enable plesk php-settings?
Addendum: The php-settings apply esspecially to post_max_size and execution_time
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Jul 14, 2015
I am trying to change the default php settings under domain (upload_max_filesize & post_max_size) but nothing happens. I am running PHP 5.5 in FastCGI. I also changed it to Centos default PHP (5.4.16) but nothing happens again. It only works when PHP runs as Apache module. The problem is on FastCGI Application.
My server: Centos 7, Plesk 12 Check the screenshot for installed components.
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Dec 5, 2014
so my website is working perfectly fine for a few months now, and im looking to use Roundcube instead of Google Apps.What are the DNS settings i need to change to for my domain registrar?Currently i have the following records, and it can only send email, and not receive.
A Records @ IP Address
A Records webmail IP Address
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Jan 13, 2015
I cannot find the DNS Setting in Websites&Domain TheWebsite/Show More
I tried changing:
Tools&Settings
Plesk
Custom View setting (DNS template settings checked)
Also:
Tools&Settings
Plesk Appearance
Interface Management
-Power user View
(with & without) Use Custom View-Service Provider View
(with & without) Open hosting operations in Server Administration Panel
However when I go to
Websites&Domain TheWebsite/Show More, the DNS settings are still missing.
Is there any other setting I can try to show the dns settings?
Centos 6.6
Plesk 12.0.18 Update #30
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Sep 15, 2014
Ubuntu 12.04
Upgraded Plesk from 11.5 to 12.0.18 from panel.
I have installed PHP 5.3.29 (make from sources)
All smooth, added handler:
Code:
/usr/local/psa/bin/php_handler --add -displayname 5.3.29 -path /usr/local/php5329/bin/php-cgi -phpini /usr/local/php5329/etc/php.ini -type fastcgi -id php5329
App work ok after change to new php with hosting settings(change php handler Fast Cgi)
But php info shows that: Loaded Configuration File is /etc/php5/cgi/php.ini
This is not good as I checked should be for certain vhost cutsom php ini which is generated by PHP settings.
For example I changed in Plesk memory_limit to 333MB applied changes panel show successully, but still there is 128MB default value in phpinfo().
Am I missing sth ? Is there additional task needed expect adding handler? Or is there a known bug?
ps. after change handler back to 5.3.10, (default installation) there also custom PHP settings file seems not to be processed.
I did not tested earlier maybe upgrade Plesk to v12 broked sth? What should I check?
I have tried to delete (and let psa recreate) php.ini from vhost/system/mydomain.com/ but also did not worked...
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Dec 12, 2014
I want to know what settings to make in the Dns of my Server so always to show the www. in the browser, before the domain name.
For example, in the url to be www.mydomain.com and not mydomain.com
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Oct 9, 2014
I manage 1 server with 5 domains. I use the panel as power user (unique user)
I want to assign a new IP to a domain. In the hosting setting there is no IP to choose and in the IP tab if I click on the IP there is no domains to choose becouse all the domains are assigned to the primary IP...
I'd like to set IP in the hosting setting of the domain...
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Oct 26, 2014
I'm trying to view my sites using the "Quick Preview on a domain name in Plesk" setting. I notice that it modifies that domain's DNS records to include the IP with dashes, however when I attempt to preview any of the sites hosted, I get "server not found" from my browser. The URL is the correct syntax, but cannot seem to access the site.
I've tried turning DNS off and on for each hosted site, but this doesn't seem to make any difference.
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Sep 26, 2014
where do I find the setting to change dns records in plesk 11.5 ver ? I do not see it, it is missing in settings of domain under tab: "Websites and Domain"
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Apr 10, 2015
I want to change SOA Settings from defaults to these: When I press OK button shows that is saved but when I test with [URL] .... and [URL] .... shows that settings still is defaults.How to change these settings??
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Mar 8, 2015
I recently reinstalled my Plesk Panel 12.0.18 after several failures, which I wasn't able to repair (not even bootstrapper.sh would work). All of my websites weren't accessible, the connection between websites and the Database server didn't work and the Plesk backend was unavailable, too. I used the autoinstaller via command line to make a new Plesk installation.
Now I have a clean panel, the websites are available again, the MySQL database works again, but I don't have all my settings and websites in the Plesk backend anymore.
My question is: How can I get the old settings/configurations, which are still on the server, back in to Plesk?
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