Plesk 11.x / Windows :: Firewall Settings Required
Jun 24, 2013
It looks like a change was made to the firewall settings (I think this was done by .net microsoft patch).I have manually added mysql-nt to the firewall ruleset, and this has allowed MySql to talk to the application. (Wordpress websites are now working)I still get the same error when i try to log in to the control panel.
ERROR: PleskMainDBException
MySQL server has gone away
0: common_func.php3:637
reconnect()
1: common_func.php3:600
db_connect()
2: auth.php3:134
Is there a list of firewall rules that need to be in place to allow Plesk to work?
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Jul 15, 2014
I have accidentally deleted httpdocs folder. But after that I create It manually and upload my website. Now It is showing 'Authentication Required' whenever I want to open my site through browser.
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Jul 25, 2013
When i try to call websrvmng.exe --reconfigure-vhost --vhost-name=domain.com (like here: [URL] .....),
I get this message: "Missing required parameter --vhost-config."
Version: Plesk 11.5.30 Update#5
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Aug 4, 2008
Is 1 hour network reconfiguration downtime unavoidable with every Hosting Provider?
Today I got explanation from RackSpace why they needed to bring my server down for an hour when they install Hardware firewall (see below).
Could you comment if it's really necessary have 1 hour downtime in that case?
Here's how I see appropriate maintenance:
- Install and plug Firewall's power and external network cable without touching production server (no downtime yet).
- Connect test machine behind firewall and test if firewall works properly (no downtime yet).
- Switch network cable so it connects Production server to Hardware Firewall (20 seconds downtime).
Why couldn't the maintenance be done that way?
Anyway, here's response from RackSpace:
=======
I have answered questions 1-3 below and will be passing this ticket over to our network technicians in order to get questions 4-6 answered for you.
1) Why installing hardware firewall brought my server down by almost an hour? When working this type of maintenance to add firewall:
1. Mark ticket In Progress
2. Grab parts for maintenance
3. Put Public comment in ticket we are starting maintenance.
4. Log into server(at console or remotely).
5. Verify if other users are logged in.
5a. If users are logged in, we send them a message stating server is shutting down in X minutes.
5b. If no users are logged in, go to next step.
6. Shut server down.
7. Open the server.
8. Remove back plate from an open PCI slot.
9. Install PIX 501 card into PCI slot.
10. Screw PIX 501 power supply card in place.
11. Find open Powersupply connection and connect it to back of PIX 501 power card, since this will provide power for firewall.
12. Put side panel back on whitebox.
13. Install the firewall below the rack. We have to mount it to the rack the whitebox sits on. These are racked underneath the rack for each whitebox server. We use zip ties to hold it to the rack in place.
14. Put server back on rack.
15. Plug in power and network connections.
16. Connect console to server and verify server boots up fine.
17. Log in at console and verify it can ping NAT Gateway IP(192.168.100.1)
18. Verify if server can pint out to google or some other site
19. If we are unable to ping out or ping gateway IP, we will have to double check network connections and work with NetSec to resolve issues. This could be port speed issue since the PIX 501 firewalls require the port speed to be at 10Mb.
20. If server is pinging out fine, DCOPS will come back into DCOPS room and verify we can get to server remotely.
21. If server is not remotely accessible, we will have to go back to console and see if they are running any firewall software that is preventing access or if port RDP is using is changed.
21. Change status of server to online complete.
22. Send Public comment stating server is back online.
23. Close ticket.
24. Route Contract Received ticket for firewall over to Network Security to have them online firewall.
Downtime was necessary to install PIX 501 power card since the firewall gets power through this card.
2) How 1 hour downtime goes together with "Zero downtime" RackSpace slogan? Zero downtime means that your network will be up 100% of the time. However when upgrading your configuration (adding a firewall) there needs to be a certain amount of downtime in order to add this firewall to your configuration. Whenever a hardware upgrade is made there will be hardware downtime involved. The amount of time will vary depending on the hardware upgrade.
3) Why the length of downtime was communicated to me only at the beginning of downtime, and not some time prior to that? As we spoke about over the phone today I apologized for XXX not conveying the amount of downtime you will have during this maintenance. I have already spoken with him about this and moving forward if there are any maintenances that need to take place on your account your new Account Manager YYY and XXX will make sure and go into exact detail about the amount of downtime you should expect. Consider this mis-communication taken care of from now on.
=======
Is it really necessary to shut down production server just to plug Hardware Firewall power?
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Jul 31, 2014
Problem:
- I make changes to the PHP settings but they don't seem to take effect. I even had tried making the changes in the php.ini file, but some of the changes here don't take effect either. I have found similiar posts, but resolutions that work. I have restarted the IIS service after the changes, but this did not change the results I see in phpinfo();.
Examples of Changes Not Taking Effect:
- I changed "error_log" in PHP Settings. phpinfo showed no value for error_log. I changed error_log in php.ini and the change took effect for both local and global.
- memory_limit is set to 128M in php.ini. It shows as 32M for local and 128M for global with phpinfo(). No matter what I change this to (some value, "-1", default) in 'PHP Settings', the value does not change for local.
- The same problem with 'memory_limit' also occurs for post_max_size.
- PHP 5.2 and 5.4 are installed. If I change the version under the 'General' tab, it stays as 5.2.17 in phpinfo().
- I have changed the error_log setting in php.ini and 'PHP Settings', but still nothing is logged in the error_log file with safe_mode on or off (set to local directory). There is a note out there saying that with PHP 5.2, safe_mode on will not write to file.
- I have performed IIS Restarts, but this did not make any settings take effect.
- I also have tried changing PHP settings under the 'general' and "PHP Settings' tab, both under the website area and the advanced options->Website Scripting and Security. So the 'website' settings would be specific for the website and under 'Website Scripting and Security' would be for the webspace. Changing in either location does not make a difference.
Other Note
- I discovered this, because a client was getting a 501 when performing a post, which also sent an email. If he attached a file larger than 7MB to his form, the code would fail with a 501 error. After investigating, the "To" field was blank if a person attached a file larger than 7MB. Defnitely seems to be a memory issue. But since no log file, nor will my settings take effect, I have not been able to resolve this.
PLESK Version
- 11.0.9 Update #62 on Windows 2008 and IIS is the web server.
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May 3, 2013
I wanted to select I want PHP 5.4 instead of 5.3 and to disable AWStats for the domain. This is what I got :-(
Error: Unable to reconfigure Web server: websrvmng failed: Filename: Error: Cannot add duplicate collection entry of type 'add' with unique key attribute 'name' set to 'Perl-CGI-pl' In module Exception type: System.Runtime.InteropServices.COMException at Microsoft.Web.Administration.Interop.IAppHostElementCollection.AddElement(IAppHostElement pElement, Int32 cPosition) at Microsoft.Web.Administration.ConfigurationElementCollectionBase`1.Add(T element) at HandlerCollection.AddRange(List`1 ) at IIS7Handlers.enable(IIS7Handlers* , set<enum IHandlers::HandlerType,std::less<enum IHandlers::HandlerType>,std::allocator<enum IHandlers::HandlerType> >* types, Boolean disableOther)
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Oct 9, 2013
Incoming mail on several devices with various operating systems gives me no trouble at all. However I can not find the right settings for outgoing mail for Thunderbird 24.0.
For incoming mail I noticed I had to submit mail.<name>.be and port 143, no authentication and non-encrypted password. And it works.
For outgoing mail server I've tried a lot of options:
mail.<name>.be, all ports tested, all authentication options, and with both encrypted or non-encrypted passwords, in every combination of these settings.
smtp.<name>.be , all ports tested, all authentication options, and with both encrypted or non-encrypted passwords, in every combination of these settings.
<name>.be, all ports tested, all authentication options, and with both encrypted or non-encrypted passwords, in every combination of these settings.
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Aug 10, 2013
I tried to configure windows live mail for an email account. Domain is hosted on a windows Plesk server. Incoming mail is working but unable to send outgoing mails.
Subject 'xxxxxxxxxxxxxxx'
Server Error: 503
Server Response: 503 This mail server requires authentication when attempting to send to a non-local e-mail address. Please check your mail client settings or contact your administrator to verify that the domain or address is defined for this server.
Server: 'xxxxxxxxx.tld'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 25
Secure(SSL): No
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Apr 28, 2014
We received the following request from customer in order for his website to function properly:
Go to the control panel of your Windows Server change Regional Settings so that the default language iS Greek.
Also, change the collation of Microsoft SQL Server to Greek-Accent Insensitive-Case Insensitive.
Will these create any problems to the rest of the websites that are hosted on the server? And if no, how to change the collation of the Microsoft SQL Server?
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Feb 2, 2014
Current Version Installed :Parallels Plesk Panel 11.5.30 Update #31
Problem: When username have @ like : myuser@mydomain.com
Steps : When configure the setting all go right (test to validate setting is ok too) , but when Scheduled Backup Settings using Personal FTP Repository cannot connect for server because the url use 2 @ like error message below.
Error Message :
Cannot parse output file 'ftp://bk@mydomain.com@mydomain.com/' [Invalid URI: Can not parse the hostname.]
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Oct 9, 2013
We have set up a site for a customer anyone goes to view the sites an a default authentication pop up appears, and the only way to view the website is to type in the customers Cpanel Login details.
I've checked the IUSR, IWPD permissions and they are correct. and check the authentication modules and level in IIS and they seems to be correct.
Is there away to set a customers permissions to the default settings?
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Apr 6, 2015
i have a problem with my plesk 12 Installation on a Windows Server 2012 R2 Standard machine.
When I select a Website and want to change the php settings for that page it wont apply the new settings.
I placed a phpinfo() file in the Folder of that Website to test that. The weird thing is when i change the memory_limt value it is visible on the phpinfo() but when i change post_max_size or upload_max_filesize nothing changes.
[URL] .....
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Oct 10, 2014
When I try to reset the Personal FTP Repository setting in Backup Manager, I get "Transport error: unable to list directory: Curl error: Failure when receiving data from the peer"
I've read a solution to this issue for Plesk for Linux, but not for Windows. I have my FTP server setup for FTPS (require explicit FTP over TLS) and when I put the correct information in each box, I get this error. In the meantime, the current settings (for standard FTP) are incorrect.
Obviously the most important this is to correct the Transport and Curl errors, but if I'm unable to do so, how do you clear the current setting? There doesn't seem to be a way to do it...
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Dec 22, 2014
After a server migration, some critical Plesk settings were not copied across, even though the option to backup/restore panel configuration was used. e.g.
skeleton (vhosts.skel folder)
php.ini (Program Files (x86)ParallelsPleskAdditionalPleskPHP5* folder)
Default site (vhostsdefault folder)
health config (Program Files (x86)ParallelsPleskadminconfcustom-health-config.xml)
Additional Administrator accounts
Is there a way to get these things to backup and restore that I am doing wrong?
Are there other important settings/data that I have missed from that list? I am still paying to keep the old server in case I discover something else!
Using Plesk Backup & Restore for disaster recovery will lose these settings unless they take extra steps. e.g. I now have a simple batch file that copies these files to a private folder on one of the domains before the daily backup kicks in.
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Jul 3, 2014
OSMicrosoft Windows Server 2008 R2 Service Pack 1
Panel version11.5.30 Update #47
We have a few hosting plans setup with different "allowances" for each.The website permissions allow basic html and PHP.In Windows Advanced: The website settings allow for html, php, asp and asp.net
When we change a Basic Hosting plan to Windows Advanced using "Change Plan", it will reassign the subscription/domain to use the new plan, but it will not add-on the extra features in Hosting Settings.
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Feb 15, 2009
How I can enable the following options on my VPS:
LF_HTACCESS
PT_SKIP_HTTP
PT_ALL_USERS
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Oct 25, 2009
I have set up a Plesk Windows server behind a CISCO PIX 501 firewall and since then am not able to upgrade Plesk to the latest version. It cannot connect to the Plesk Update server. which port do I need to open and whether it will be inbound or outbound?
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Jan 7, 2015
We are trying to use a configure settings for an external SMTP server within Plesk (Windows 2008 R2 Plesk 12) but are receiving the following error message:
Error: Unable to encode IDN email address 'username': email address is invalid
We are trying to use a username for SMTP authentication as we do not have the option of using an email address with our current SMTP relay provider.
Is there any way around this so that we can use a username rather than an email address?
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Oct 30, 2007
Ive been searching around recently for a webhost to setup my online development area. The following are my requirements, so if you could point me in the right direction i would be extremly grateful!
Windows Hosting (durr! at least 2 gig space/50 gig bw).
ASP.NET 2.0 & AJAX 1.0 (3.5 would be even better, but i can wait until it comes out of BETA).
SQL 2000/2005 (I will need upto 10 databases, but none of these stupid 100mb database limits. I would prefer if space as taken out of my web space.
ISAPI_REWRITE module (i like to make pretty urls!).
I would prefer UK based servers, but i'll make do with US.
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Jun 13, 2008
I've found a dedicated server at a great price and plan to stick with it, my first ( already have 2 vps accounts ). I don't have the money for a hardware firewall. However, I do have a chance to renew a Kerio WinRoute Firewall license from way back.
Does anyone think this would be better than the default windows 2003 firewall?
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Aug 28, 2012
How can I allow only one ip or a list of ip addresses to access port 8443.I need to limit access this port to few ip addresses and not everyone
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May 27, 2015
I uninstall webmail horde and fail2bn.. When I tried to reinstall have this error:
The Yum utility failed to install the required packages.
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Apr 8, 2015
My Centos server running Plesk12 is running scheduled backups every sunday 3AM.
The backup is configured so that it's created as a multivolume backup with a volume size of 2047MB.
The backup is placed on my Personal FTP repo (another plesk12 server mounted with big storage).
The backup content is configured to backup server config and content (all).
The problem I have is when the backup is running I can see that it creates the volumes and stores it locally. After it send all the volumes the the external FTP repo it will delete the local (tmp) data. See my attached screenshot for storage health during backup.
Is this behaviour normal? This way we can never run a backup to an external FTP repo when our server passed 50% storage. Is it not normal to:
- Create a volume
- Send it to FTP repo
- Delete volume locally
- Repeat until done
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Jun 23, 2014
I am trying to upgrade my Plesk 11.5.30 install to 12.x but I keep getting an error:
Exception: Failed to solve dependencies:
php-devel-5.4.29-35.el6.art.x86_64 requires php-cli(x86-64) = 5.4.29-35.el6.art
Error: The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.
I have run the boostrapper repair but the error remains.
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Aug 13, 2007
I installed Serv-u FTP for my server online and has open port 21 to client can remote access to FTP server. But...client cannot access to with occur error following :
The connection with server was reset.
However, when i turn off Windows Firewall. Client can access to folder in server FTP.
What 's the reason?
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Nov 5, 2009
I notice that the Windows 2008 Firewall has some default setting opened, wonder what are the ports opened for? Anyone can give any idea? Can I close them?
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Apr 23, 2007
is it just me or does windows firewall in Win2K3 randomly decide to block SNMP ports?... i have over 30 servers runnng Win2K3 and out of the blue yonder today 3 stopped reporting snmp data ...... the windows firewall was turned off and ICS services were not running but still ports 161 and 162 were being randomly blocked ... so now i add ports 161 & 162 to the FW and it all works but when i disable the services to be free of windows firewall ports 161 and 162 get blocked again and snmp is down [back to square 1]... so simple solution is to leave windows firewall enabled & ports 161/162 enabled rite?
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Apr 23, 2007
I am trying to find a firewall for windows 2003 64 bit edition. So far I have tried Visnetic, which doesn't work, and comodo will not even have a beta version out until May. Anyone know of another that will work on 64 bit windows?
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Aug 6, 2007
there is any solution like APF+BFD in linux for a windows 2003 server?
and how about antivurs? each one do you use?
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May 25, 2009
There is an advanced windows software firewall solution as CSF for linux server?
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Apr 12, 2008
In exception, I add ports (21,110,25,3389,80) all the ports work good, in Appearance.
I use MailEnable. When I visit the webmail for example webmail.mydomain.com I can't see it.
Do you have any idea what is happen?
What port is necesary?
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