Plesk 12.x / Linux :: Upgrading Phpbb Breaks Installation

Jan 12, 2015

I am running phpbb 3.0.12 installed from Plesk. In Plesk it is showing me that there is an upgrade available to version 3.1.2-15 however when I Re-Check the version in phpbb it says that I already have the latest version 3.0.12. That's a little weird.

The problem is when I upgrade to 3.1.2-15 in Plesk, it will mess with the whole installation. The forum page will redirect in circles to /install/index.php which doesn't even exist and I can't do anything except revert to before the upgrade.

So my questions are: Why does Plesk show a version 3.1.2-15 but phpbb says the latest one is 3.0.12? How does the upgrade process from Plesk work? I expect it to automatically do everything, or why else would I want to let Plesk upgrade?

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Upgrading Php On Linux Plesk

Feb 25, 2008

Anyone know of a good tutorial for upgrading php on a linux plesk 8.3.0?

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Plesk 11.x / Linux :: Upgrading PHP From 5.4.4 To 5.4.9

Sep 1, 2014

My Plesk installation (on Debian Wheezy) has PHP5.4.4 and I need to upgrade it to 5.4.9 or above.

How can I do this (It's a self managed Plesk server)?

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Plesk 11.x / Linux :: Upgrading Components Is No More Permitted

Oct 12, 2014

OS: CentOS 6.4 (Final)

After upgrading components as suggested by "Tools&Settings->Plesk->Updates and Upgrades" item, components remained the previous version (PHP 5.3.3 and MySQL 5.1.73) as stated by phpinfo() result and by "Tools&Settings->Server Management->Server Components" list, though "Update Components" is no more permitted as if there is nothing more to update.

I need both PHP and MySQL servers updated in order to run Joomla 3.3.6.

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Plesk 11.x / Linux :: After Upgrading To 11.5 Restore By CLI Is Not Working

Aug 3, 2013

Yesterday we upgraded V.11 to V.11.5.30. And now we are not able to restore our backups anymore from our main server on our failover server by CLI (we have automated this with cronjobs and need the CLI backup/restore). We have a failover sulotion with two servers and restore the backups of our main server on our failover server!

If we try to create the map file on our failover server, we get the error:

The dump specification '/home/backups/plesk_partnerserver/dumps/backup_info_1308030132.xml' should be inside of dump directory '/home/backups/plesk/dumps'.
/home/backups/plesk_partnerserver/dumps is the path on our failoverserver where we store the backups of our main server and /home/backups/plesk/dumps ist the regular dump path of the failover server.

And if we try to restore the file without creating a map file on our failover server with /usr/local/psa/bin/pleskrestore --restore backup_info_1308030132.xml -level server: Unable to resolve all conflicts

What happend? Now after upgrading to 11.5 our backup- and failover-solutions are in big trouble!

Our OS is Debian Squeeze
PP is 11.5.30

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Plesk 12.x / Linux :: 502 Bad Gateway Errors After Upgrading To 12.0.18

Aug 13, 2014

Yesterday I've upgraded the server to Plesk 12.0.18. After the upgrade, a WHMCS install has stopped working.

The only error logs where I found errors is the proxy_error_log. It contains this kind of lines (for the 502 error):

2014/08/13 08:13:45 [error] 2918#0: *400 upstream prematurely closed connection while reading response header from upstream, client: XX.XX.XX.XX, server: XXXXXXX.COM, request: "GET /knowledgebase.php HTTP/1.1", upstream: "http://XX.XX.XX.XX:7080/knowledgebase.php", host: "xxxxxxxxx.com"

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Plesk 12.x / Linux :: Upgrading Form Mysql 5.1.73 To 5.7

Aug 28, 2014

I need to upgrade mysql from 5.1.73 to 5.7 but I have applications like lms, cms, and websites that runs with that version with no problems, my question is: Some of you had problems upgrading mysql, because i kwon plesk runs over mysql y i don't want to mess up with plesk.

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Plesk 12.x / Linux :: No Output For Command Mailq After Upgrading To 12.0.18

Apr 2, 2015

We have a plesk server running on a Ubuntu 14.04.2 LTS machine. We check the state of the mailqueue with nagios, executing the "mailq" command. After the AutoInstaller upgraded our installation from 12.0.18 update 38 to 39, we noticed, that the nagios check failed.

After investigating a little bit, it seems that we found the problem:

When I enter "mailq" in the shell, the command is executed and gives me an proper output. But when I try to execute the command with its full path "/usr/bin/mailq" nothing happens, and I have to cancel with [ctrl]+[c]. The which-command delivers exactly the same path as written above...

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Plesk 11.x / Linux :: All Site Showing Default Page After Upgrading From 10.4.4 To 11.0.9

Jul 14, 2012

I upgraded from 10.4.4 to 11.0.9 and saw no errors in the process, everything was fine. However when I checked the sites after, all of them (including sub-domains) were showing the default domain page. All the files are still there no problem, and as a test I deleted a subdomain a recreated it and it worked fine.

I have a feeling it's something to do with IP addresses (I currently have two set up - most sites use one and about only 5 use the other) as going to the subscription and changing the IP address over to the other one then back to the original seems to make the site show up for most sites. I can't do this on all sites though - any commands to reconfigure everything and get it all back in to place?

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Plesk 12.x / Linux :: Sw-engine Fails To Start After Upgrading Debian?

Jan 13, 2015

sw-engine fails to start with the following message:

system is debian 7.0.7 with Plesk 12.0.18 I have the problem on two servers, it started after upgrading debian

/usr/bin/sw-engine: error while loading shared libraries: libruntime.so.1: cannot open shared object file: No such file or directory

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Plesk 11.x / Linux :: Constant Unable To Connect To Database While Upgrading / Repairing

Aug 11, 2014

I had Plesk 10 installed on my openSUSE system (was a low version, maybe 11 or less) and then decided to upgrade to 11.5. So I did distribution upgrades to openSUSE 12.3 and everything went smoothly, except for some services like mysql and php. So I used Plesk autoinstaller to fix the php error and edited an outdated line in mysql configuration and both services ran smoothly!

Then I downloaded Plesk autoinstaller and ran the autoinstaller, but was surprised by this error message:

===> Checking for previous installation ... found.
ERR (3) [panel]: Error during product key mode determination, details: Unable to connect to database: ; trace: #0 /usr/local/psa/admin/plib/functions.php(2821): isPpaKeyRequired()
#1 /usr/local/psa/admin/plib/common_func.php3(11): require_once('/usr/local/psa/...')
#2 /usr/local/psa/admin/plib/api-common/cu.php(5): require_once('/usr/local/psa/...')
#3 /usr/local/psa/admin/sbin/httpdmng(8): include_once('/usr/local/psa/...')
#4 (main)

Unable to connect to database:

- My MySQL version is: 5.5.33 openSUSE package
- I did run mysql_upgrade with my admin username and password (password from: /etc/psa/.psa.shadow) and it worked successfully and fixed all of the errors, I did so after running the auto installer first, but then ran the installer again and the problem was still there
- I can access my web page, but it still doesn't connect to MySQL either.

I believe this is a problem with MySQL, but how can I make sure or detect what exactly the problem is

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Plesk 12.x / Linux :: CentOS 6 - After Upgrading From V11 To V12 - File Not Found In Central Frame

Jul 1, 2014

After upgrading from V11 to V12 : file not found in the central Frame

After upgrading from V11 to V12 version, I enter my credentials to login and when I get the main page, I have in the main frame : "File not found". : See screenshot

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Plesk 12.x / Linux :: Loose Mailbox Size Policy Doesn't Work After Upgrading?

Jul 24, 2014

Today I upgraded to Plesk 12 and during the day I got several customers that had problems with their mailbox size. According to Plesk they were exceeding the size, but they've been doing that for years. The setting that these limits don't have any real meaning is ignored after the upgrade...

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Plesk 12.x / Linux :: Restoring From Another Installation

Jul 26, 2015

I've had nothing but issues trying to restore a backup from another plesk installation.Running Plesk 12 on CentOS 6. I installed a php extension which required php 5.4. Yum updated our php version, which broke a couple of our sites. In trying to use yum to remove php 5.4, it also removed several components to plesk.

I then attempted to reinstall plesk and restore our backups from the previous day, but ran into several errors related to the way plesk hashes passwords in backups (as I now had a new key to hash against, they wouldn't work right). I solved that problem by running the fix passwords utility . But now I'm getting the following errors, I suspect the first one is the main problem.

WARNING: (server object '') Execution of /usr/local/psa/bin/sw-engine-pleskrun /usr/local/sb/utils/bru.php --restore --log=stdout --file=/usr/local/psa/PMM/tmp/sb54DVSHeFh.zip --target=server_settings failed with return code 1.
Stderr is

[code]....

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Plesk 11.x / Linux :: Error Installation Joomla App

May 27, 2014

I get this error by installing joomla attached...

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Plesk 12.x / Linux :: Missing Options From New Installation

Jun 14, 2015

After my HDD crashed, I replaced it and installed Plesk 12.0.18 but not some options are missing from the panel.I'm missing this functionality: Send from domain IP addresses and use domain names in SMTP greeting

Also now after the restoration of the backups in /var/www/vhosts/<DOMAIIN_NAME>/logs/There are no logs, but they are present in /var/www/ vhosts/ system/<DOMAIIN_NAME>/logs/Before they were symlinked to the first directory.all my domains with a dedicated IP are being sent from my main IP, and they are being marked as spam because of SPF.

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Plesk 12.x / Linux :: Installation Stopped While Psa-proftpd

Oct 15, 2014

During the installation procedure, the script stopped unexpectedly

Errors were encountered while processing:

/var/cache/apt/archives/psa-proftpd_1.3.5-ubuntu14.04.build1200140604.16_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

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Plesk 12.x / Linux :: Fail2Ban - Installation Will Not Continue

May 18, 2015

Ubuntu 10.04.4 LTS

12.0.18 Update #46, last updated at May 15, 2015 03:57 AM

Just recently (after update #46) Fail2Ban stopped working and I couldn't restart it or pin point the reason behind it. I decided to uninstall F2B component via Plesk installer.

F2B uninstalled however when I try to install it again I get error : 'Installation will not continue'

Where to start and where can I find log files that could give me some clues?

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Plesk 12.x / Linux :: VPN Extension - Installation Fails

Nov 13, 2014

Installation of the Plesk VPN extension reproducible fails on Debian Wheezy

Plesk 12.0.18 Update #24
Debian 7.7 Kernel 3.2.0-4-amd64 #1 SMP Debian 3.2.57-3+deb7u2 x86_64 GNU/Linux

Steps to reproduce:

Plesk Panel > Updates and Upgrades > Install "Plesk VPN extension"
Green Message "All operations with products and components have been successfully completed."
Going back from Upgrade window to Plesk Panel Home

[Code] .....

What I already have tried:
Shell > apt-get install psa-vpn

Getting error mossage:

Setting up psa-vpn (12.0.18-debian7.0.build1200140606.15) ...
ERROR: could not insert 'tun': Unknown symbol in module, or unknown parameter (see dmesg)

Shell > modprobe tun
ERROR: could not insert 'tun': Unknown symbol in module, or unknown parameter (see dmesg)

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Plesk 12.x / Linux :: Installation With Dedicated Database Server

Jul 21, 2015

if I can install plesk panel with a dedicated database server... and how.

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Plesk 12.x / Linux :: CentOs 7 After Installation Webpage Not Accessible

Sep 26, 2014

I'm just testing Plesk 12 on CentOs 7 and after installation is succesfully completed, I cant access [URL]

This is the environment and steps which I taken:
* Fresh CentOs 7 iso
* Windows 2008 R2 Hyper-v hypervisor

1) Installation of the CentOs successfully completed
2) Yum update
3) Download auto-installer
4) Run auto-installer
5) process successfully completed
6) NOW I CAN'T access the url ...

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Plesk 12.x / Linux :: Blank Page After CloudLinux Installation?

Mar 17, 2015

yesterday I have installed CloudLinux on my Centos 6.6 server. Today only my site was not reach. I have contacted cloudlinux support but this problems does not depend from they. In my personal site I have also WHMCS. For this issue I try: [URL] Then: [URL] I changed size of buffering: [URL] And at the end this: [URL] After that I have the same problem only for one domain.

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Plesk 12.x / Linux :: MySQL Password Changed During Installation

Oct 15, 2014

Is it possible, that the script changes my admin password for MySQL? I can not connect to my MySQL Server any more.

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Plesk 12.x / Linux :: Spamassassin Installation Error - Ubuntu 14.04

Mar 2, 2015

Installing Plesk Panel with Spamassassin on Ubuntu 14.04 LTS gives a significant error:

Restarting SpamAssassin Mail Filter Daemon: No /usr/bin/perl found running; none killed.
server socket setup failed, retry 1: spamd: could not create IO::Socket::INET6 socket on [::1]:783: Cannot assign requested address
server socket setup failed, retry 2: spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use

server socket setup failed, retry 9: spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use
spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use
invoke-rc.d: initscript spamassassin, action "restart" failed.
dpkg: error processing package sa-compile (--configure):

even though spamassassin (i.e. spamd) is not running. The usual suspects for the before mentioned error, being

a) differences in the name of the PIDFILE variable in /etc/default/spamassassin and /etc/init.d/spamassassin
b) directory and/or file location are not readable/writable

are not causing this specific installation bug. The work-arounds:

1 - not installing spamassassin (not an option)
2 - installing spamassassin and (afterwards)

change /etc/default/spamassassin, add the option "-4" to the line OPTIONS, resulting in the line: OPTIONS="--nouser-config -4 --username=popuser --daemonize --helper-home-dir=/var/qmail --virtual-config-dir=/var/qmail/mailnames/%d/%l/.spamassassin --create-prefs --max-children=5"
run plesk-installer or autoinstaller again ..Work-around 2 works fine, after reinstallation the /etc/default/spamassassin is as it should be (note that the added "-4" is not present anymore).

The before mentioned work-around suggests some error in the installation process, very likely to be an issue with the chronological order of installation of the various components. In theory, it can be excluded that this bug/issue is caused by psa-spamassassin and/or spamassassin (version 3.3.x) packages, even though some current spamassassin bugs are known: URL....I sincerely hope that Parallels Team can investigate and patch both of the bugs/issues.

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Plesk 12.x / Linux :: Wordpress Installation Not Operating Properly

Dec 22, 2014

In the Wordpress Toolkit several WP installs appear with exclamation mark and title: "A Wordpress installation was previously detected at this path, but it is not operating properly".

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Plesk 12.x / Linux :: Installation Script MySQL Error

Oct 15, 2014

on my Ubuntu 14.04 LTS server, I have ran the install script. This process stopped with the message: ERROR while trying to establish test connection. If you are installing Plesk on an already configured MySQL server, you need to specify the administrator's credentials to succeed with the installation.

To do this, you need to create a file - /root/.my.cnf with the 'client' section where you need to provide user and its password ("user = $admin_name" and "password = $admin_pass").

After installation is finished, the file /root/.my.cnf will be renamed to /root/.my.cnf.bak

Check the error reason(see log file: /var/log/plesk/install/plesk_12.0.18_installation.log), fix and try again

Accordingly, I have the existing my.conf copied to the ROOT directory and added the two missing lines in the client area. After that I started the plesk-installer.sh again. The process stopped at a line

"Installed product components are determined" and nothing still happend. The log files says nothing but the last information at the previous try.

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Plesk 12.x / Linux :: One Site Not Reachable After Installation Of CloudLinux

Mar 17, 2015

Yesterday I have installed CloudLinux on my Centos 6.6 server. Today only my site was not reach. I have contacted cloudlinux support but this problems does not depend from they. In my personal site I have also WHMCS.

For this issue I try: [URL] ....

Then: [URL] ....

I changed size of buffering: [URL] .....

And at the end this: [URL] ....

After that I have the same problem only for one domain.

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Plesk 12.x / Linux :: Open-xchange Installation Error

Nov 17, 2014

Iupdate to plesk 12.0.18

I tried to install open-xchange from application vault.

I got the following error message: Fehler: Die Installation von Open-Xchange ist fehlgeschlagen. Non-zero exit status returned by script. Output stream: 'Creating OX context user_30 Not Found Failed to create OX context user_30: Not Found '. Error stream: 'Creating OX context user_30 Not Found Failed to create OX context user_30: Not Found '.

the following properties I made:
public ox website: http://ox.mydomain.de
ox installation server: myip

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Plesk 12.x / Linux :: How To Change Installation Path Of WordPress Application

Nov 5, 2014

I have installed the Wordpress application. The wordpress url is "server.com/wordpress", but I want to change it to something like "server.com/myblog".

In Plesk, the installation path cannot be changed (at least, it is not under "Change Settings").

Changing the Wordpress installation itself is not that difficult (renaming the folder in httpdocs and changing the siteurl and home parameter in the database), however, in Plesk still the old installation path is shown, and the Plesk interface to Wordpress obviously does not work any more.

How can I change the Wordpress installation path in Plesk?

Version Parallels Plesk v12.0.18_build1200140606.15 os_Ubuntu 12.04
OS Ubuntu 12.04.5 LTS

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Plesk 12.x / Linux :: Make Compatible PHP Installation With Sockets And Pthreads

Mar 4, 2015

How to install PHP (v.5.3+) compatible with Plesk v.12.08 with support for sockets and pthreads, mysql and etc. for Centos 6.5 (I have some configuring options).

Should I build it or there are another options provided by Plesk panel?

I need only one PHP (not multiple releases) but fine working if possible.

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Plesk 12.x / Linux :: Postfix Apt-get Unmet Dependencies Error During Installation

May 27, 2015

I got and apt-get dependencies error while installing Postfix. At the end the log told me, to ask for free support - thats what I am trying to get here.

My system is Debian Wheezy with Plesk 12.0.18

How can I re-enable my Postfix?

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