Plesk 11.x / Linux :: Update Installation - Can't Download Needed Files Necessary To This Operation
Sep 2, 2014
I was trying to update my Plesk Panel installation and got the following error:
It seems the auto updater can't download the needed files necessary to this operation.
OS: CentOS 5.7
Panel version:10.3.1
Trying to update to version: 12.0.18
ERROR LOG
Code:
Installation started in background
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* atomic: www7.atomicorp.com
* epel: mirror.23media.de
* openvz-kernel-rhel5: mirror.fastvps.ru
[Code] .....
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Oct 28, 2014
I'm getting the following alert in my Plesk 11.5 panel :
1) Failed to update Panel. To solve this problem, you can send the update log to Parallels support. View the update logs (Oct 27, 2014). View the update logs (Oct 28, 2014). Copy the logs to your computer before you close this message. To close this message, click here.
2) Installation or upgrade failed. For more information, log in as root to the server over SSH and view the file /tmp/plesk_11.5.30_installation.log. To remove this notice, remove the file /var/lock/parallels-panel-upgrade-failure.flag from the server. Repair the failed upgrade or installation.
----------------------------
here the final part of the update log:
----
===> Cumulative APS controller database (apsc) upgrade has been started.
===> Upgrade of APS controller database has been completed.
===> Cumulative Plesk database upgrade (revertable stage) has been started.
[Code]....
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Nov 24, 2014
I have this message when i try to restore 3 different big backup >7 GB
I have the same message if i try to copy the backup in FTP repository to the repository on the server
"This operation is taking too long. Check the results in a few minutes"
If i go back few minute or hour ... i have nothing No more message... No Error and no restore !
Version: Parallels Plesk v12.0.18_build1200140811.16 os_CentOS 7
OS:CentOS Linux 7.0.1406 (Core)
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Jul 17, 2014
I have some problem with my parse_url after last update of Plesk Panel.I ran the test script on my server and on my local computer, and received the following result: Local computer:
HTML:
Array ( [path] => product_features.clear_list [query] => redirect_url=http://www.siteExample.com )
My server:
HTML:
Array ( [host] => product_features.clear_list?redirect_url=http [path] => //www.siteExample.com )
As you can see, the structure of the output data is not identical as it should be.
Test script that I used:
Code:
<?php
$test = 'product_features.clear_list?redirect_url=http://www.siteExample.com';
$test1 = parse_url($test);
print_r($test1);
?>
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Aug 29, 2014
I have a problem with users that want to download files that are in a protected folder. They don't get the login popup when the click on a link, if they use a direct url then they get the login but the download doesn't begin.
iPhone OS 7.12
Plesk Control Panel version: psa v8.4.0_build20080505.00 os_Windows 2003/2008
Operating systemMicrosoft: Windows 5.2;build-3790;sp2.0;suite272;product3
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Jun 22, 2014
Enabling apache modules needed;
I need to enable following options :
mod_deflate
mod_env
mod_expires
mod_headers
mod_mime
mod_rewrite
mod_setenvif
Is this possible within Plesk 12?
I tried to enable mod_deflate and mod expires from Centos terminal without success. I need this options enabled for Opencart store.
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Nov 1, 2009
I am using cpanel My server runs with centos 5 With version 2.6.18-164.2.1.el5.plus
Does i need to keep updating kernal updates always for the server?
If so how i can update automatically?
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Apr 4, 2015
How much local disk space is necessary for a full backup of 240 GB data to a remote ftp?
I have 314 GB free on my local disk, but this is still not enough.
The backup process is 100% after round about 4 hours, according to Backup Manager.
But there are still tar processes until the disk is full.
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Sep 16, 2014
I created a backup using the backup manager in plesk panel (~4Gb). When I click the green arrow on the right to download, I get transfered to another page that suggests I should enter a password to protect my backup. No matter if I enter a password or skip this security option, I get back to the backup manager overview, but the download doesn't start. There is no error message. Just nothing happens. I also searched in /opt/psa/admin/logs for an error log, but there is none.
From another thread I read the owner should be psaadm for /var/lib/psa as well as /var/lib/psa/dumps (and files/subfolders), on my server the owner is root for all those. But that thread was for plesk 8.
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Aug 23, 2014
I have backup my domain with Backup Manager and it created 47 GB of backup. If I try to download I recive error 504. How can I download this backup?
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Jun 29, 2015
Can't download a full plesk backup.
When i'm trying to download a backup from parallels plesk to local it takes like 3 minutes then timeout.
SO CentOS 6.6 (Final)
Plesk 12.0.18
Backup size: 1.82 GB
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Feb 14, 2015
I am running Debian 7.5 and after a recent re-install of plesk and the os I am unable to download any applications. As soon as I run install wordpress or any other application the download bar just sits at zero.
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Jan 22, 2015
I have a client with a download file on 146 MB.Download speed is pretty slow and timeout out around 70MB..
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Jul 24, 2014
Is there any way I can download Plesk admin manuals for offline use?
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Jul 26, 2015
I've had nothing but issues trying to restore a backup from another plesk installation.Running Plesk 12 on CentOS 6. I installed a php extension which required php 5.4. Yum updated our php version, which broke a couple of our sites. In trying to use yum to remove php 5.4, it also removed several components to plesk.
I then attempted to reinstall plesk and restore our backups from the previous day, but ran into several errors related to the way plesk hashes passwords in backups (as I now had a new key to hash against, they wouldn't work right). I solved that problem by running the fix passwords utility . But now I'm getting the following errors, I suspect the first one is the main problem.
WARNING: (server object '') Execution of /usr/local/psa/bin/sw-engine-pleskrun /usr/local/sb/utils/bru.php --restore --log=stdout --file=/usr/local/psa/PMM/tmp/sb54DVSHeFh.zip --target=server_settings failed with return code 1.
Stderr is
[code]....
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May 27, 2014
I get this error by installing joomla attached...
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Jun 14, 2015
After my HDD crashed, I replaced it and installed Plesk 12.0.18 but not some options are missing from the panel.I'm missing this functionality: Send from domain IP addresses and use domain names in SMTP greeting
Also now after the restoration of the backups in /var/www/vhosts/<DOMAIIN_NAME>/logs/There are no logs, but they are present in /var/www/ vhosts/ system/<DOMAIIN_NAME>/logs/Before they were symlinked to the first directory.all my domains with a dedicated IP are being sent from my main IP, and they are being marked as spam because of SPF.
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Oct 15, 2014
During the installation procedure, the script stopped unexpectedly
Errors were encountered while processing:
/var/cache/apt/archives/psa-proftpd_1.3.5-ubuntu14.04.build1200140604.16_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)
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May 18, 2015
Ubuntu 10.04.4 LTS
12.0.18 Update #46, last updated at May 15, 2015 03:57 AM
Just recently (after update #46) Fail2Ban stopped working and I couldn't restart it or pin point the reason behind it. I decided to uninstall F2B component via Plesk installer.
F2B uninstalled however when I try to install it again I get error : 'Installation will not continue'
Where to start and where can I find log files that could give me some clues?
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Nov 13, 2014
Installation of the Plesk VPN extension reproducible fails on Debian Wheezy
Plesk 12.0.18 Update #24
Debian 7.7 Kernel 3.2.0-4-amd64 #1 SMP Debian 3.2.57-3+deb7u2 x86_64 GNU/Linux
Steps to reproduce:
Plesk Panel > Updates and Upgrades > Install "Plesk VPN extension"
Green Message "All operations with products and components have been successfully completed."
Going back from Upgrade window to Plesk Panel Home
[Code] .....
What I already have tried:
Shell > apt-get install psa-vpn
Getting error mossage:
Setting up psa-vpn (12.0.18-debian7.0.build1200140606.15) ...
ERROR: could not insert 'tun': Unknown symbol in module, or unknown parameter (see dmesg)
Shell > modprobe tun
ERROR: could not insert 'tun': Unknown symbol in module, or unknown parameter (see dmesg)
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May 2, 2008
I have some problems on my web server. Firstly i must say that, i noticed some of trojans and viruses effect my server. Ý saw that when loading my web pages, i saw a foreign link in the status bar while pages loading. When i search this pages, i saw that some codes that insert a hidden iframe with connected some other sites. This is iframe injection problem.
And after search i saw that this codes are infect most of index.php, index.html, index.htm and footer.php, footer.htm and footer.html pages on my server.
After this i clean all the infected files and activate the php safe mode that is OFF before. And i disable some system functions from php.ini
But more important than this, i realize that my ClamAv antivirus out of date. But when i want to update ClamAv with yum update clamav, i faced some errors about yum. And i take a help from my hosting firm to solve this problem.
And after this, i update my ClamAv 0.88 to ClamAv 0.92. And after this installation i scan my system with clamscan and remove 1250-1300 trojan and viruses from users mail directories
After this clean operation, i scaned the system again and no other trjans or viruses found.
But, after the ClamAv update to ClamAv 092 version there is a big problem again.
When a mail user sent a mail to anyone, everyhing is shown normal on mail program (Outlook, Thunderbird...) as sent, but mail is not delivered to recipient. And at the same time a clamav... directory is created in the /tmp directory. And this directories fill the user's mailbox quota. When i clean this directory from /tmp directory the quota turn to normal size. This problem occurs most of the mail users traffic. But this problem is begun after the ClamAv update process
But this problem is not shown all mail accounts.
This clamav.. directory that is created in /tmp directory have 4 files: main.db, mainmdb, main.ndb and copying files.
And the message that is returned from user that mail quota's exceeded is shown below.
And some times message is not return.
< mail_address> (expanded from
*** < mail_address>): can't create user output file. Command
*** output: LibClamAV Error: cli_untgz: Wrote 0 instead of 512
*** (/tmp/clamav-d342a5c0705d099fd95b1b0793092e0b/main.ndb) LibClamAV Error:
*** cli_cvdload(): Can't unpack CVD file. LibClamAV Error: Can't load
*** /var/clamav/main.cvd: CVD extraction failure ERROR: CVD extraction failure
*** procmail: Error while writing to "/var/log/procmail.log" procmail: Quota
*** exceeded while writing
*** "/home/domain/homes/mail_user/Maildir/tmp/1209623791.26249_0.ns1.site.com.tr"
*** procmail: Quota exceeded while writing
*** "/home/domain/homes/mail_user/Maildir/tmp/1209623791.26249_1.ns1.site.com.tr"
*** Time:1209623791 From: To: User: mail_adresi Size:248
*** Dest:/etc/webmin/virtual-server/clam-wrapper.pl /usr/bin/clamscan Mode:None
Shortly, after updating of ClamAv on my server, all the mails in server mail traffic has a clamav... directory in /tmp directory and this directories have main.db, main.mdb,main.ndb and copying files.
What is the wrong, or what must i do to solve this?
if i remove Clamav from system, everything turn to normal in the mail traffic.
Also i install chkrootkit and scaned the system. There is no bad result shown. All results said “not infected”
As a result i can not find how i can run the ClamAv on my system. Is it solve reinstall old version again.Or do you advice to install a new program? Ýf yes, which one?
My Os is CentOS 4.6, Mail Server Postfix Mail Server 2.2.10, Spam filter SpamAssassin Mail Filter 3.1.9
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Jul 21, 2015
if I can install plesk panel with a dedicated database server... and how.
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Sep 26, 2014
I'm just testing Plesk 12 on CentOs 7 and after installation is succesfully completed, I cant access [URL]
This is the environment and steps which I taken:
* Fresh CentOs 7 iso
* Windows 2008 R2 Hyper-v hypervisor
1) Installation of the CentOs successfully completed
2) Yum update
3) Download auto-installer
4) Run auto-installer
5) process successfully completed
6) NOW I CAN'T access the url ...
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Mar 17, 2015
yesterday I have installed CloudLinux on my Centos 6.6 server. Today only my site was not reach. I have contacted cloudlinux support but this problems does not depend from they. In my personal site I have also WHMCS. For this issue I try: [URL] Then: [URL] I changed size of buffering: [URL] And at the end this: [URL] After that I have the same problem only for one domain.
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Oct 15, 2014
Is it possible, that the script changes my admin password for MySQL? I can not connect to my MySQL Server any more.
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Mar 2, 2015
Installing Plesk Panel with Spamassassin on Ubuntu 14.04 LTS gives a significant error:
Restarting SpamAssassin Mail Filter Daemon: No /usr/bin/perl found running; none killed.
server socket setup failed, retry 1: spamd: could not create IO::Socket::INET6 socket on [::1]:783: Cannot assign requested address
server socket setup failed, retry 2: spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use
server socket setup failed, retry 9: spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use
spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use
invoke-rc.d: initscript spamassassin, action "restart" failed.
dpkg: error processing package sa-compile (--configure):
even though spamassassin (i.e. spamd) is not running. The usual suspects for the before mentioned error, being
a) differences in the name of the PIDFILE variable in /etc/default/spamassassin and /etc/init.d/spamassassin
b) directory and/or file location are not readable/writable
are not causing this specific installation bug. The work-arounds:
1 - not installing spamassassin (not an option)
2 - installing spamassassin and (afterwards)
change /etc/default/spamassassin, add the option "-4" to the line OPTIONS, resulting in the line: OPTIONS="--nouser-config -4 --username=popuser --daemonize --helper-home-dir=/var/qmail --virtual-config-dir=/var/qmail/mailnames/%d/%l/.spamassassin --create-prefs --max-children=5"
run plesk-installer or autoinstaller again ..Work-around 2 works fine, after reinstallation the /etc/default/spamassassin is as it should be (note that the added "-4" is not present anymore).
The before mentioned work-around suggests some error in the installation process, very likely to be an issue with the chronological order of installation of the various components. In theory, it can be excluded that this bug/issue is caused by psa-spamassassin and/or spamassassin (version 3.3.x) packages, even though some current spamassassin bugs are known: URL....I sincerely hope that Parallels Team can investigate and patch both of the bugs/issues.
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Dec 22, 2014
In the Wordpress Toolkit several WP installs appear with exclamation mark and title: "A Wordpress installation was previously detected at this path, but it is not operating properly".
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Oct 15, 2014
on my Ubuntu 14.04 LTS server, I have ran the install script. This process stopped with the message: ERROR while trying to establish test connection. If you are installing Plesk on an already configured MySQL server, you need to specify the administrator's credentials to succeed with the installation.
To do this, you need to create a file - /root/.my.cnf with the 'client' section where you need to provide user and its password ("user = $admin_name" and "password = $admin_pass").
After installation is finished, the file /root/.my.cnf will be renamed to /root/.my.cnf.bak
Check the error reason(see log file: /var/log/plesk/install/plesk_12.0.18_installation.log), fix and try again
Accordingly, I have the existing my.conf copied to the ROOT directory and added the two missing lines in the client area. After that I started the plesk-installer.sh again. The process stopped at a line
"Installed product components are determined" and nothing still happend. The log files says nothing but the last information at the previous try.
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Mar 17, 2015
Yesterday I have installed CloudLinux on my Centos 6.6 server. Today only my site was not reach. I have contacted cloudlinux support but this problems does not depend from they. In my personal site I have also WHMCS.
For this issue I try: [URL] ....
Then: [URL] ....
I changed size of buffering: [URL] .....
And at the end this: [URL] ....
After that I have the same problem only for one domain.
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Jan 12, 2015
I am running phpbb 3.0.12 installed from Plesk. In Plesk it is showing me that there is an upgrade available to version 3.1.2-15 however when I Re-Check the version in phpbb it says that I already have the latest version 3.0.12. That's a little weird.
The problem is when I upgrade to 3.1.2-15 in Plesk, it will mess with the whole installation. The forum page will redirect in circles to /install/index.php which doesn't even exist and I can't do anything except revert to before the upgrade.
So my questions are: Why does Plesk show a version 3.1.2-15 but phpbb says the latest one is 3.0.12? How does the upgrade process from Plesk work? I expect it to automatically do everything, or why else would I want to let Plesk upgrade?
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Nov 17, 2014
Iupdate to plesk 12.0.18
I tried to install open-xchange from application vault.
I got the following error message: Fehler: Die Installation von Open-Xchange ist fehlgeschlagen. Non-zero exit status returned by script. Output stream: 'Creating OX context user_30 Not Found Failed to create OX context user_30: Not Found '. Error stream: 'Creating OX context user_30 Not Found Failed to create OX context user_30: Not Found '.
the following properties I made:
public ox website: http://ox.mydomain.de
ox installation server: myip
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