Plesk 11.x / Linux :: IMAP Incoming Email - Connection Error
Oct 15, 2014
I have a client with a dedicated server running. Spec below.
The problem I am having is with incoming email. When I set up a new email account it can take about 10 attempts to log on to the incoming mail server. Once it has connected it will be ok for a short while then I will get a connection error and no emails will come through.
This is happening across all platforms, PC / MAC / iPhone and iPad.
I am a web designer with limited knowledge of the setting up of the server and was looking to set up email server within plesk.
General
CPUGenuineIntel, Intel(R)Core(TM) i5-2400 CPU @ 3.10GHz
VersionParallels Plesk Panel v11.0.9_build110120608.16 os_Ubuntu 12.04
OSUbuntu 12.04.4 LTS
Key numberPLSK.02873817.0002
System Uptime: 60 day(s) 10:03
Hostname
IP address
OSUbuntu 12.04.4 LTS
Panel version11.0.9 Update #62
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May 2, 2012
One of my customer has a imap account installed on a Ipad, Iphone, Mac... Server : Plesk 10.4.4 (Centos).
Alternately, the account connection doesn't work ("impossible to connect to imap.xxx.com...").
I've modify imap file with this :
MAXDAEMONS=80
MAXPERIP=40
And after "service courier-imap restart".
But there is always the problem...
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Jul 30, 2014
SO CentOS 6.5 (Final)
Versione del Pannello 11.5.30 Aggiorna #47
emails handled with imap after a few minutes are automatically marked as read!
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Oct 9, 2014
I just tested the WP creation feature of PP12 and I get the following error when I attempt to view the newly created CMS...
"Error establishing a database connection"
If I navigate to the database page and click webadmin, I can connect and see the WP database created. Everything works in phpMyAdmin.
Going to ../wordpress/wp_login.php returns the error.
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Mar 23, 2015
I have this error.
Code:
[Mon Mar 23 20:53:14 2015] [warn] [client xxx.xxx.xxx.xxx] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server
[Mon Mar 23 20:53:14 2015] [error] [client xxx.xxx.xxx.xxx] Premature end of script headers: index.php
My VPS
OSDebian 7.8
Plesk version12.0.18 Update #38
Code:
<IfModule mod_fcgid.c>
<IfModule !mod_fastcgi.c>
AddHandler fcgid-script fcg fcgi fpl
[Code] .....
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Jun 25, 2015
I am having trouble with setting up an email account to set up the email I go to Mail > Create Email Address > and enter email address (info@example.com) and check the "access to control panel" and create a password and also check "mailbox" .
But in the email client, when I go to use SMTP and I enter the following info:
- SMTP Server: example.com
- username: info@example.com
- password: password I created above
- port 25
- user TLS
I get this error: Your other email provider is responding too slowly. Please try again later, or contact the administrator of your other domain for further information.
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Jul 10, 2014
I have a VPS with plesk 12 I created an email account with one of my domains and when I try to send emails from this account through webmal of roundcube, I get the following error.: An error has occurred! SMTP Error (250): Authentication failed.
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May 18, 2015
we regularly get this message in boxmail of adress used to send email from server.This is the mail system at host DOMAIN.fr. You can delete your own text from the attached returned message.The mail system
<1@SERVERNAME.HOSTER.com> (expanded from <1>): User unknown in virtual
alias table
If i look in maillog i see that :
May 18 16:48:52 SERVERNAME postfix/error[22737]: F22521B4E45: to=<1@SERVERNAME.HOSTER.com>, orig_to=<1>, relay=none, delay=0.07, delays=0.04/0.01/0/0.02, dsn=5.0.0, status=bounced (User unknown in virtual alias table)
Just after that we can see email go normally :
May 18 16:48:59 SERVERNAME postfix/smtp[22736]: F22521B4E45: to=<EMAIL@DOMAIN.com>, relay=mx3.mail.icloud.com[17.158.8.50]:25, delay=7.3, delays=0.04/0.03/2.4/4.8, dsn=2.5.0, status=sent (250 2.5.0 Ok.)
The problem is in error message (at top) the message attached is the one sent to EMAIL@DOMAIN.com. So we can think the message is not sent to EMAIL@DOMAIN.com. SERVERNAME, HOSTER and EMAIL@DOMAIN are here to mask real data.
OS: Debian 7.7
Plesk version: 12.0.18 Update #46
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May 26, 2014
Since 12.0.18, when I go to Tools & Settings > Mail Server, I get this error message on the page:
"Error: The limits on outgoing mail will not work for the subscriptions that have IP addresses from the white list. To make the limits work, remove IP addresses from the mail server's white list".
However, the whitelist page just contains 127.0.0.0/8 and ::1/128, and all my subscriptions have an external IP address which is clearly not in the whitelist.
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Jul 16, 2014
I have just install on a new server plesk 12.0.18 Update #7 on centos 6.5 final.Added new hosting for the domain on a dedicated IP. All works fine (website, incoming mails etc) apart from outgoing mails.Both webmail (roundcube) and other mail software (outlook 2010, 2013 , android phone etc) outgoing mail i can't get to work.
I have attached screen from webmail with SMTP error (250) : Authentication failed..With Outlook it will allow me to set up account, test account setting... it say all all complete if i don't set secure connection (SSL)/requires authentication. But when you try sending mails you get the error: Your message did not reach some or all of the intended recipients.
Subject:test
Sent:16/07/2014 15:13
The following recipient(s) cannot be reached:
'x@xxx.com' on 16/07/2014 15:13
Server error: '554 5.7.1 <x@xxx.com>: Relay access denied'
When you set the outgoing requires authentication/ advance SSL you get:Send test e-mail message: None of the authentication methods supported by this client are supported by your server.I have tried changing to some outgoing ports to no avail.
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Apr 21, 2015
On my plesk server, i have several emails account. These email addresses should receive only emails send by a specific server. But for now, they can receive any email, including spam.
So, i would like to block all emails that are not coming from the allowed server.
How can i do this in plesk ? As i am not a very good server admin, can you tell me exactly what i need to do in plesk?
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Jul 17, 2015
When I change an email address on a user's account I get this error?
Code:
Internal error: mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/mydomain.com/stevebrown/@attachments: No such file or directory System error 2: No such file or directory
Message mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/bullochrec.com/stevebrown/@attachments: No such file or directory System error 2: No such file or directory
File Agent.php
Line 243
Type PleskUtilException
Using Cloudlinux 6.6 and Plesk 12
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Jul 18, 2014
I get the following error :
Fehler: Unable to create notification: Unable to create Note object: Note: unable to select: no such row in the table
and
Fehler: Benachrichtigung kann nicht aktualisiert werden: Unable to create Note object: Note: unable to select: no such row in the table
In tools&settings -> Email Notifications
I run plesk 12.00.18#7 and i have upgrade from 11.5.30 ....
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Jun 18, 2014
Since the update I have a problem with my Firewall. I need to set "Allow all incoming connections" under "Server => Firewall" in order to connect over FTP with TLS (explicit). This was working before the update without allowing all incoming connections. How to fix this in the Plesk panel?
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Mar 3, 2015
When I am trying to configure my e-mail in outlook 2010 / Thunderbird, the incoming Server don't respond (IMAP/POP3) but for the outgoing, it works perfectly. Webmail is full functional.
I have this on Outlook : [URL] ....
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Dec 25, 2014
Today I try to fit all FW rules to my need. After i blocked the traffic "allow other incoming traffic" in the Plesk FW i dont get folders listed via FTP. The FTP client connect to my server, but listing content times out. After allow other traffic the content get listed. The rule "Allow FTP connections" ist in all enabled all the time.
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Nov 17, 2008
Best platform for IMAP mail (Cpanel, Plesk Linux or Plesk Windows)
I need to setup 5 email accounts on my domain, each will use IMAP and store messages on server, so total space taken by each account will be 2-5 GB.
I have decided to go with eurovps.com as I'm close to them and ping is fast.
What is the best solution for IMAP and large email accounts: Linux Cpanel, Linux Plesk or Windows Plesk?
Each account will be accessed by 2 people differently by Thunderbird and occasionally by webmail, so nice webmail is a plus.
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Mar 11, 2015
I wonder if there is any chance to change the domain that is being shown as the incoming/outgoing mail server to users of the Plesk Panel, when clicking on the "Info"-Icon near an e-mail-account in the mail list (see screenshot).
We only have a SSL certificate for one domain and want our customers to use this domain in their mail client settings, so that the client trusts the domain.
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Jun 25, 2015
When I deny all other traffic for the "System policy for incoming traffic" to secure the server by only allowing the explicit ports I've requested to open, my server stops operating correctly.
It appears when I set the "System policy for incoming traffic" to deny, it appears to be disrupting various functions such as web traffic over ports 80/443, FTP, SSH, they either work extremely slow or don't work at all.
I brought this up with my Plesk license provider and they stated that the Plesk firewall doesn't add any tracking for ephemeral ports, therefore if you set the policy to drop for incoming/outgoing, it's not going to allow proper TCP communication since the return socket can't be opened. Also that the firewall is an explicit deny system rather than explicit allow based system.
Am I doing something wrong? All I want to do is to block all ports other than the ones I've set to allow. Is this how it is supposed to work?
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Mar 6, 2015
I purchased an ssl certificate and installed it in plesk via server->ssl certificates. I then followed the following guide to set up imap and pop to use my cert (instead of using the default i used my cert into) URL... Now I'm getting an issue with sending emails, something about SSLHandshakeException, and some clients can't even log in. MTs support mentioned this might have something to do with POODLE.
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Oct 2, 2014
We are using Plesk 11.5 servers with CentOS 6 and Courier-IMAP 4.12. Customers are experiencing several problems when using their IMAP mailbox in Outlook 2013:
Sending mail over SSL (port 465) will fail if SSL certificate does not match the mail.domain.tld setting. Resolution is provided by [URL] ....
IMAP folders (including INBOX) are not listed. Resolution is provided by [URL] ....
Sent items are not stored (nor online, nor offline). TechNet says that SENT and DELETED folders are no longer configurable by design. The only way to get sent items in a folder is by setting up a custom rule and using Visual Basic (!) to mark the messages as read.
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Nov 27, 2014
I need php imap extension for my server. How can I enable it?
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Aug 30, 2014
I've setup a domain for mail only (no hosting), with the DNS records hosted on AWS Route 53. Telnet fails for this domain.
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May 19, 2015
I'm just wondering whether it is possible to only offer POP and disable IMAP for a particular service plan?
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May 3, 2015
My server is Plesk 12 with Postfix and Courier IMAP i am also using Thunderbird as mail client...
My question is when i create a folder from my mail client or webmail they just appear as sub folders of my inbox which is not what i want, i want root level folders not to be under inbox... When i searched for this i found [URL] ....
Is this still the case? Is there anything i can do to have root level folders?
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Mar 5, 2013
I saw that Plesk 11 doesn't create IMAP folder like sent items, deleted items or draft, junk etc. Is possible to fix this problem?
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Oct 15, 2014
I am running CentOS Linux 7.0.1406 (Core) with Plesk Version 12.0.18 Update #19.
Customers who use Outlook or Mozilla Thunderbird cannot send Emails through IMAP (Courier) because their mailclients say "Cannot write to sent Folder" even when there is a "Sent" Folder in the IMAP Structure existing. It is also subscribed by the Client.
Outlook Users have to go to: file - account settings > account settungs > Change > more Settings > advanced > root Folder path and enter the word inbox
Mozilla Users have to enter "INBOX." under advanced IMAP Settings in Thunderbird.
So my question is: Why is that ? And cant i Change something as admin on the Server side so all customers dont have to Panic and set an inbox Folder path in their mailclients ?
For customers it has to work without Client-side configuration...
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Jan 28, 2015
My Customers and I have Problems connecting to IMAP-Server. By moving through IMAP Folders I get the Massage "Unable to connect to your IMAP server. You may have exceeded the maximum number of connections to this server"
I know this Article: [URL] ... and all the other related to this issue.
[Code].....
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Jul 16, 2015
I just configured the plesk server to only allow ftps connections.
When I try to access with a ftp account on the server itself it works well, however when I try to access it from a client PC it get these errors :
(...)
Response: 200 Type set to I.
Command: PASV
Response: 227 Entering Passive Mode (XXX,XXX,XX,XX,XXX,XX).
Command: LIST
Response: 150 Opening BINARY mode data connection.
Error: The data connection could not be established: ECONNREFUSED - Connection refused by server
On the client PC I configured Filezilla in Passive mode with "Require explicit FTP over TLS".
Normally for the firewall only the port 21 is needed or am I wrong (with explicit FTP and passif configured)?
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Jun 18, 2014
Every time i use Dovecot secure IMAP server with Sieve support.I can not receive emails note. Upgraded from 11.5 to 12
Jun 18 08:03:36 CO6302 postfix/qmgr[1523]: 284FAA0E86: from=<my@gmail.com>, size=1943, nrcpt=1 (queue active)
Jun 18 08:03:36 CO6302 postfix-local[2036]: postfix-local: from=my@gmail.com, to=the@domain.com, dirname=/var/qmail/mailnames
Jun 18 08:03:36 CO6302 postfix/pipe[2035]: 284FAA0E86: to=<the@domain.com>, relay=plesk_virtual, delay=336, delays=335/0.01/0/0.19, dsn=4.3.0, status=deferred (temporary failure. Command output: lda: Error: user the@domain.com: Error reading configuration: Invalid settings: postmaster_address setting not given lda: Fatal: Internal error occurred. Refer to server log for more information. 4.2.1 Message can not be delivered at this time )
[code]...
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