Plesk 12.x / Linux :: Upgrade And Install Won't Work

Nov 19, 2014

I can't install or remove anything. when i click on continue it's just refreshes the page and come backs to the list.

I have checked error log and the latest error log is ERR [panel] Specified column "isAllowed1 is not in the row.

And i don't think this error related to the problem. When I click on continue it does not create any line in the error log.

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Plesk 12.x / Linux :: Fail2ban Does Not Work After Upgrade To 12.0.18?

Jun 30, 2014

Since upgrading to 12.0.18 Update # 5 fail2ban stopped working.

Code:
[nimda4597@xxxx fail2ban]# service fail2ban status
fail2ban-server (pid 1881) is running...
Status

[Code].....

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Plesk 12.x / Linux :: Sieve Does Not Work After Upgrade To 12.0.18 And Installing Dovecot

Dec 1, 2014

i use Plesk on a vserver which was offering it in version 11.x, i upgraded to 12.0.18, then i installed Dovecote on the panel. Everything went fine. Mail server is working.BUT sieve does not allow me to login and create filters.I tried telnet against 4190, and it works:

Connected to mail.xxxxxxxx.xxx.
Escape character is '^]'.
"IMPLEMENTATION" "Dovecot Pigeonhole"
"SIEVE" "fileinto reject envelope encoded-character vacation subaddress comparator-i;ascii-numeric relational regex imap4flags copy include variables body enotify environment mailbox date ihave imapflags notify"
"NOTIFY" "mailto"
"SASL" "PLAIN LOGIN DIGEST-MD5 CRAM-MD5"
"STARTTLS"
"VERSION" "1.0"
OK "Dovecot ready."

But when i use my sieve plugin for thunderbird OR access plesk's webmailclient Roundcube opening the filter module, it doesnt work. On Thunderbird i see the loading animation, thats it. On Roundcube it says "Unable to connect to sieve server".

Looks like something is missing. I can definitely access 4190 on my server from anywhere. So no firewall issue. I didnt change anything on configs, since plesk is handling it.Roundcube log doesnt give me anything. I dont even see logs added (to syslog or mail.*) while i try to connect.

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Plesk 11.x / Linux :: Upgrade BIND Must Be Restarted At Reboot To Work

May 20, 2014

Recently upgraded to Plesk 11.5 & upgraded to the latest CentOS kernel. Whenever I reboot the server DNS services do not work, can't view any websites hosted on the server etc.

Once I either restart BIND through Plesk Panel or

Code:
# service named restart

Everything works perfectly.

My var/log/boot.log shows named started [OK]

When I run

Code:
# service named status

Immediately after reboot everything looks normal, despite not resolving DNS until restarted.

I ran

Code:
# ceckconfig --list

And both httpd & named services are displaying all 'off' on every runlevel. But, obviously named service is starting automatically, maybe by psa?

Should httpd & named be listed as on, is this the problem?

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Plesk 12.x / Linux :: Can't Install Or Remove Extensions After Upgrade

Sep 10, 2014

We can't install or remove any extension after upgrade to Plesk 12.0.8 from 11.5. When we go to Extensions Management > Add Extension for uploading a new extension, we are only allowed to use .deb and .zip. Before we had rpm and zip. This upgrade has been done on a Linux Server with CentOS installed (rpm based). How can we change the allowed extension for uploading an rpm file?

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Plesk 11.x / Linux :: Install Anti Virus And Get It Work With Panel?

Nov 9, 2012

I like to use an other virus software for scanning mails. e.g. clamav I found an old HowTo on [URL] .... but this not work with panel 11.

Is it possible to use an other antivirus software like clamav, sophos, eset, or ... ?

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Plesk 12.x / Linux :: After Clean Install / Key Doesn't Work Anymore

Aug 31, 2014

I have a fully working clean installation of Plesk 12 + updates (CentOS 6.5 x64). Previous installation was a test and was working just fine with the license file.Today I did a clean install. When I tried to restore my original key file (Parallels Plesk Panel 10.x/11.x and Later 100 Domains w/1 yr SUS) I get the following error:

Code:
ERROR: bad arguments (key_upload.php:76)

As result I'm not able to create domains and start using the server/panel.

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Plesk 11.x / Linux :: Error On Upgrade - Yum Utility Failed To Install Required Packages

Jun 23, 2014

I am trying to upgrade my Plesk 11.5.30 install to 12.x but I keep getting an error:

Exception: Failed to solve dependencies:
php-devel-5.4.29-35.el6.art.x86_64 requires php-cli(x86-64) = 5.4.29-35.el6.art
Error: The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.

I have run the boostrapper repair but the error remains.

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Apache Don't Work With PLESK 12.0.18 Upgrade

Sep 17, 2014

I has Parallels Ples 11.X with Cent OS 6.5 and yesterday i tried to upgrade to PLESK 12.0.18.

Now, I can't start the apache module because it´s impossible to create the config file

The issue is:

Details: [2014-09-17 19:46:27] ERR [util_exec] proc_close() failed
[2014-09-17 19:46:34] ERR [panel] Apache config (14109759800.30476400) generation failed: Template_Exception: Can not restart web server: Service /etc/init.d/httpd failed to start
Service /etc/init.d/httpd failed to start

file: /usr/local/psa/admin/plib/Service/Driver/Web/Server/Apache.php
line: 104
code: 0
Can not restart web server: Service /etc/init.d/httpd failed to start
Service /etc/init.d/httpd failed to start

I try with cp the certifies and writing a new private key but it didn't work.

I try to reinstall the Plesk but it didn't work.

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Plesk 12.x / Linux :: Possible To Install To Debian Jessie With Auto-install Script?

Jul 19, 2015

Is it possible to install Plesk 12 to Debian Jessie with the autoinstall script?

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Plesk 12.x / Linux :: FTP Does Not Work

Mar 2, 2015

I set a new Plesk 12 server (Debian 7.8) and migrate some domains from a plesk 11.0.9 server.After this, FTP does not work. I can connect but I receive this error:

Error:The data connection could not be established: ETIMEDOUT - Connection attempt timed out..And no list of folder or files found. Not one domain, any domain.I restart xinetd and fil2ban but still same problem. Via control panel I can see the files but not via FTP.

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Plesk 11.x / Linux :: Cannot Upgrade From 11.0.9 To 11.5

Apr 1, 2015

I have a Plesk host that I am tasked with upgrading. It started with openSUSE 11.4 on Plesk 10.4 and I have upgraded it all the way to openSUSE 12.2 on Plesk 11.09 (fixed minor issues with pop3d and mysql locking on the way). The next upgrade was supposed to be 11.5, but the option to upgrade it never shows up. I have re-instated our support license so I know the license is OK, and also checked that 11.5 supports openSUSE 12.2. The update log doesn't really tell me much either:

Code:

Release PLESK_12_1_18 contains no any build for this OS
Release PLESK_12_1_17 contains no any build for this OS
Release PLESK_12_1_16 contains no any build for this OS
Release PLESK_12_1_15 contains no any build for this OS
Release PLESK_12_1_14 contains no any build for this OS

[code]....

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Plesk 11.x / Linux :: Upgrade From 11.5.3 To 12.0.8

Jul 31, 2014

While running the plesk auto installer script and upgrading I get the following error.

Components validation detected at least one important issue:
Parallels Panel pre-upgrade check...
dpkg-query: no packages found matching psa-atmail
dpkg-query: no packages found matching psa-horde
dpkg-query: no packages found matching libapache2-modsecurity
WARNING: IP address registered in Plesk is invalid or broken: xxx.xxx.xxx.xxx

Panel version: 11.5.30 Update #47, last updated at June 19, 2014 07:32 AM

OS:
Distributor ID:Debian
Description:Debian GNU/Linux 7.6 (wheezy)
Release:7.6
Codename:wheezy

Upgrade log [URL] ....

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Plesk 12.x / Linux :: Upgrade From 11.5 To 12?

Jun 16, 2014

we have bought Plesk 11.5 3 months ago.

Is it possible to upgrade to 12? How do I have to proceed for the upgrade?

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Plesk 12.x / Linux :: Domain For Second IP Does Not Work

Feb 5, 2015

For a Magento shop I want assign a dedicated IP to a domain. When I choose this second IP in “Subscriptions” --> Change Hosting Settings” and then select this IP under “Tools and Settings --> IP Addresses” as dedicated (or shared too) for this domain, calling the domain results in the Webserver´s default Plesk Page.

The Shopsite is not shown, but was working well with the shared standard IP.

Calling the IP directly with the browser shows the start page of the shop in raw HTML ( no CSS ).

Choosing a link results in a “Not found” page.

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Plesk 12.x / Linux :: None Of Webmails Work

Jun 27, 2015

I'm running Ubuntu LTS 14 with Plesk 12 installed and I registered an domain name under subcriber/customer on my Plesk panel and I created a mail which was already registered under that name in the old server from which I removed the domain completely. I have installed Roundcube and Horde from Plesk installer, and at the avalaible webmail services are shown: Atmail,Roundcube and Horde all activated and avalaible. I try to choose one of them for the email but none of them works. When I try to access the webmail from the address: URL....it shows me default Plesk page. From the address: URL.... it says not found. The same for Horde and Atmail.

Its very weird because the same webmails services are working correctly under my main webspace with other domain: URL....I've tried changing something to the default plesk page from the file manager and it works so the domains seems to be connected with the server properly.

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Plesk 11.x / Linux :: SSL SNI Does Not Work For Domains

Oct 15, 2014

I have multiple domains on a single IP address and many require SSL Certificates.

I have enabled SNI in /etc/psa/psa.conf so it now says "SNI_SUPPORT true" as it was originally set to False. Setting this to TRUE then enabled the SSL option in 'Websites & Domains'.

I then purchased and installed the SSL Cert and activated it in the domain settings. On a dedicated IP address, this would work.

When I checked the certificate. it was not using the assigned SSL cert, instead it was using the Servers default certificate (plesk) that is assigned to the shared IP address.

When I check, I get the error message: "[warn] RSA server certificate CommonName (CN) `plesk' does NOT match server name"

I then rebooted the server and it made no difference. I changed the domain to a spare dedicated IP address, and the SSL Cert was certified correctly (it used the correct SSL Cert). When I changed it back to the shared IP address, it reverted back to the shared IP address' SSL cert. So the new SSL Cert was being ignored.

For info: currently running 11.0.9 on Centos 5 and I'm testing this with latest IE, FF, Chrome so it accepts TLS Server Name Indication.

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Plesk 12.x / Linux :: Roundcube Does Not Work

Dec 11, 2014

I installed Roundcube in Plesk 12 through the link: URL....But it doesn't work. I adjusted the mailsettings for a domain to use Roundcube. With the fresh created emailaccount and you click on the webmailicon, it loads the following url but the page does not exists: URL....Aren't there any instructions for using RoundCube with Plesk? After adding Roundcube as an component are there more steps involved to get Roundcube up and running with plesk?

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Plesk 11.x / Linux :: POP Login After Upgrade

Jun 17, 2013

Over the weekend, I upgraded from Plesk 10.3 to Plesk 11.5, using the updater in the control panel. Everything seemed to go well. However, this morning I've noticed that some, not all, email accounts are having trouble logging into the server to send and receive mail. Other accounts are working fine.Via POP, I get this error: -ERR Temporary problem, please try again later

Via SMTP, I get this error:
535 auth failure

I see this in the maillog:

Jun 17 07:15:05 [server] courier-pop3d: LOGIN FAILED, user=[username], ip=[::ffff:xxx.xxx.xxx.xxx]
Jun 17 07:15:05 [server] courier-pop3d: authentication error: Input/output error

And this... Jun 17 07:24:50 [server] smtp_auth: FAILED: [email address] - password incorrect from [host] [xxx.xxx.xxx.xxx]

I replaced the server name, username, host, and IP in the above.

Here are the steps I've tried so far.
- Changing the password using the control panel.
- Updating the number of daemons in authdaemonrc
- Restarting the services

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Plesk 12.x / Linux :: Login Not Possible After Upgrade?

Jun 27, 2014

I just upgraded my Plesk on Ubuntu (vServer) yesterday. But after the upgrade I couldn't login to the Panel anymore because all I get when I try to reach the panel (https://panel.examplesite.com:8443) is a white screen.

I rebooted the server and restarted the panel as well as Apache several times with no change.

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Plesk 12.x / Linux :: How To Upgrade PHP 5.5 In Ubuntu 12.04

Sep 29, 2014

I have upgraded php 5.5 using below steps,

===
sudo add-apt-repository ppandrej/php5
sudo apt-get update
sudo apt-get upgrade
sudo apt-get install php5
==

Its also upgrading Apache from 2.2 to 2.4 and after installation, it break my Apache configuration and getting configuration errors when adding domains from Plesk etc.

Is there any proper way to upgrade PHP 5.5 in Plesk 12.0(Ubuntu 12.04)...

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Plesk 11.x / Linux :: How To Upgrade MySQL From 5.1 To 5.5

Oct 12, 2014

How to upgrade mySQL from version 5.1 to version 5.5 on linux. We're running CentOS version 6.3 with Plesk 11.09.

The approach outlined here [URL] .... seems like the way to go. I want to be sure that I don't adversely affect our installation.

If it is at all relevant we're running a Joomla 2.5 site.

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Plesk 12.x / Linux :: How To Upgrade To PHP 5.4 On CentOS 6

Feb 8, 2015

How to upgrade PHP to PHP 5.4 on CentOS 6 ?

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Plesk 11.x / Linux :: DNS Not Working After 11.5.30 Upgrade?

May 29, 2014

I have a VPS on Webfusion which auto upgraded last night to Plesk 11.5.30 #45. However, I used to have the domain registrar, 123-reg manage my DNS & now since the upgrade I've lost access to all emails & ftp access but the domains still work ok.

whether I should delete all DNS records at 123-reg & point to my VPS now? The DNS parameters in Plesk appear to be different to 123-reg. I

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Plesk 12.x / Linux :: Getting Slave DNS Manager To Work

Apr 25, 2015

I've got a Plesk 12 server with the "Slave DNS Manager" extension installed.I've also got a CentOS 7 server that I would like to set up as a slave DNS server.I've installed BIND on the slave server and opened ports 53 and 953.I've followed the instructions on this page but I can't seem to get a link between the two servers: URL....

I've also tried the config that the Plesk panel provides like the case in this thread, I get the same results: URL....

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Plesk 11.x / Linux :: Try To Update 11.5 To 12.0.18 But KB Doesn't Work

Sep 22, 2014

I try to follow this: KB: Customer & Business Manager stuck on post-upgrade processing like the warning tell me to do:

Code:

Parallels Panel pre-upgrade check...
WARNING: SSO start-up script has wrong execution priority. Please, check [URL] .... for more details.

But I try to proceed the first step (for Centos 6.5):

Code:

[root@mydomain conf.d]# for i in `find /etc/sw-cp-server/applications.d/ -type f -name *sso-cpserver.conf`; do mv $i $i.moved.kb.112666; done
[root@mydomain conf.d]# rpm -q sw-sso | xargs rpm -e --nodeps --justdb
[root@mydomain conf.d]# /usr/local/psa/admin/sbin/autoinstaller --select-release-current --upgrade-installed-components
Doing restart of Parallels Installer...

[code]....

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Plesk 12.x / Linux :: Plus Addressing With Dovecot Does Not Work

Feb 3, 2015

I did the following configuration:

Postfix
in the /etc/postfix/main.cf I added the following configuration parameter
recipient_delimiter = +
Managed a sieve script in webmail which contains the following:
1: # Sieve Filter
2: # Erzeugt von Ingo (http://www.horde.org/apps/ingo/) (03.02.2015, 02:53:39)
3: require "fileinto";
4: # Plustest
5: if address :all :comparator "i;ascii-casemap" :contains "To" "+plustest" {
6: fileinto "INBOX.plustest";
7: stop;
8: }

I created a folder in my INBOX with the name plustest, now I sent me an email from an outside freemail-account to see if it works. In the logfile /var/log/maillog I can see the following entry:

Feb 3 15:06:25 mail postfix-local[18290]: cannot chdir to mailname dir <name>+plustest: No such file or directory
Feb 3 15:06:25 mail postfix-local[18290]: Unknown user: <name>+plustest@<dom.tld>
Feb 3 15:06:25 mail postfix/pipe[17708]: 0ECAF4C1B3: to=<name+plustest@dom.tld>, orig_to=<aliasname+plustest@dom.tld>, relay=plesk_virtual, delay=0.61, delays=0.52/0/0/0.09, dsn=2.0.0, status=sent (delivered via plesk_virtual service)

I changed my real name to <name> and my domainname to <dom.tld> in this post.

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Plesk 11.x / Linux :: Php5.4 On Subdomain Won't Work?

Nov 18, 2014

I trying to setup php5.4 on a Plesk 11.0.9 server using this guide:

[URL]

It works without problems but I can't get it to work on a subdomain.

As far as I know, the only difference should be the path in the vhost.conf. I changed that to match the path to the subdomain, restarted apache but it still won't start php5.4

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Plesk 12.x / Linux :: Panel Broken After Upgrade

May 18, 2015

Following the update from 11 to Plesk 12 (and installing latest Ubuntu fixes), the Plesk panel access is broken. Welcome page says:Can not load key: key is empty.And of course, no way to login the mgt interface. All services appear up, so this is only affecting the panel web service.

Fishing out the panel.log, it appears to be at a lower level than I initially thought (see below): experiencing issues after updating from 11 to 12 on Ubuntu (12)?

[18-May-2015 19:46:34 Europe/Berlin] PHP Warning: file_get_contents(/opt/psa/var/sso.sp.pem): failed to open stream: No such file or directory; File: /opt/psa/admin/externals/xmlseclibs.php, Line: 285
[18-May-2015 19:46:34 Europe/Berlin] Exception: PHP Warning: file_get_contents(/opt/psa/var/sso.sp.pem): failed to open stream: No such file or directory; File: /opt/psa/admin/externals/xmlseclibs.php, Line: 285
file: /opt/psa/admin/plib/Smb/Exception/Syntax.php
line: 56

[code]..

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Plesk 12.x / Linux :: No Timezone Selected After Upgrade

Oct 18, 2014

After finishing the upgrade from 11.5 to 12.0.18 I checked the system time which was wrong and no timezone was selected ....

So I switched to my timezone (GMT +3) and corrected the clock from the above settings cause it was 5 minutes behind
saved .... since then the time is showing 1 hour later the selected one. like GMT+4.

No matter if I change it manually it returns there.

in order for the server to work correctly i changed the timezone to GMT+2. OK the time is corrected - although wrong cause it should be 1 hour earlier, but anyways Now all incoming email messages still show one hour late as received date. So I tried restarting courier-imap

# service courier-imap restart
courier-imap: unrecognized service

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Plesk 12.x / Linux :: Bad Gateway Nginx After Upgrade

Aug 18, 2014

I have upgraded from 10 to 12 and now I have "502 Bad Gateway nginx" error. I have atached logas..

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