Plesk 12.x / Linux :: Outlook Cannot Connect To Server
May 27, 2015
We have many clients with same issue, when they try to connect into outlook they get a msg like this (print).
None of all them has the same issue, but a few of them.
When i restart all email services things works, but 30" later come back again...
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Aug 16, 2014
I recently upgraded to 12.0.18 and I am using Roundcube 1.0 from the panel. I read that the "Unable to connect to sieve serve" problem would be solved in version 12.It seems not. What to do?
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Jul 21, 2014
I am having trouble connecting to my ssh server. It responds with a lengthy error message about no network etc. but it is the last message that concerns me:
Sometimes, such troubles can be caused by a misconfigured firewall.
How can I check the firewall if I cannot connect to ssh? I am running plesk 11.5 control panel and CentOS 6. Is this something I can do from plesk?
I can see that the firewall in plesk is set to allow all for ssh, but I cannot see way to disable the firewall to test ssh connection. Can this be done from plesk?
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Sep 21, 2014
Since we had Update to 12.x we have problem to connect to any ftp Server
We have this Problem on two diffrend Plesnikserver.
Both are running under Ubuntu 12.04 ....
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Oct 2, 2014
We are using Plesk 11.5 servers with CentOS 6 and Courier-IMAP 4.12. Customers are experiencing several problems when using their IMAP mailbox in Outlook 2013:
Sending mail over SSL (port 465) will fail if SSL certificate does not match the mail.domain.tld setting. Resolution is provided by [URL] ....
IMAP folders (including INBOX) are not listed. Resolution is provided by [URL] ....
Sent items are not stored (nor online, nor offline). TechNet says that SENT and DELETED folders are no longer configurable by design. The only way to get sent items in a folder is by setting up a custom rule and using Visual Basic (!) to mark the messages as read.
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Nov 4, 2014
When i try to login from outllook pop3 is ok but smtp is error.
When i check mail log file:
Code:
Nov 4 16:28:07 server1 courier-pop3d: Connection, ip=[::ffff:176.43.150.48]
Nov 4 16:28:07 server1 courier-pop3d: LOGIN, user=test@xxxxxxxxxxxxx.com, ip=[::ffff:176.43.150.48], port=[23885]
Nov 4 16:28:07 server1 courier-pop3d: LOGOUT, user=test@xxxxxxxxxxxxx.com, ip=[::ffff:176.43.150.48], port=[23885], top=0, retr=0, rcvd=12, sent=39, time=0
[Code] ....
I try to past pci compliance,but now this is not importand. If there have some repair postfix command? Default configuration? Or how can i send emain from outlook.
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Jul 12, 2014
How can I do to send email without the security warning?
I want the clients sending mails no longer have a security warning.
I tried with SSL port 465
I tried with port 587 TLS> Mail settings for the entire server> Enable Send Message
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Oct 15, 2014
I am running CentOS Linux 7.0.1406 (Core) with Plesk Version 12.0.18 Update #19.
Customers who use Outlook or Mozilla Thunderbird cannot send Emails through IMAP (Courier) because their mailclients say "Cannot write to sent Folder" even when there is a "Sent" Folder in the IMAP Structure existing. It is also subscribed by the Client.
Outlook Users have to go to: file - account settings > account settungs > Change > more Settings > advanced > root Folder path and enter the word inbox
Mozilla Users have to enter "INBOX." under advanced IMAP Settings in Thunderbird.
So my question is: Why is that ? And cant i Change something as admin on the Server side so all customers dont have to Panic and set an inbox Folder path in their mailclients ?
For customers it has to work without Client-side configuration...
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Mar 3, 2015
When I am trying to configure my e-mail in outlook 2010 / Thunderbird, the incoming Server don't respond (IMAP/POP3) but for the outgoing, it works perfectly. Webmail is full functional.
I have this on Outlook : [URL] ....
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Jul 16, 2014
I have just install on a new server plesk 12.0.18 Update #7 on centos 6.5 final.Added new hosting for the domain on a dedicated IP. All works fine (website, incoming mails etc) apart from outgoing mails.Both webmail (roundcube) and other mail software (outlook 2010, 2013 , android phone etc) outgoing mail i can't get to work.
I have attached screen from webmail with SMTP error (250) : Authentication failed..With Outlook it will allow me to set up account, test account setting... it say all all complete if i don't set secure connection (SSL)/requires authentication. But when you try sending mails you get the error: Your message did not reach some or all of the intended recipients.
Subject:test
Sent:16/07/2014 15:13
The following recipient(s) cannot be reached:
'x@xxx.com' on 16/07/2014 15:13
Server error: '554 5.7.1 <x@xxx.com>: Relay access denied'
When you set the outgoing requires authentication/ advance SSL you get:Send test e-mail message: None of the authentication methods supported by this client are supported by your server.I have tried changing to some outgoing ports to no avail.
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Oct 19, 2014
Since yesterday I can't connect to any of my ftp clients.For months I could login to my FTP using Coda and Filezilla and everything worked until yesterday.
Coda gives me this message:
Error -203: miscellaneous error occurred while trying to login to the host
Filezilla gives me this message:
Antwoord:220 ProFTPD 1.3.5 Server (ProFTPD) [MYSERVERIP]
Opdracht:USER username (username is my ftp username)
Antwoord:550 SSL/TLS required on the control channel
I have not changed anything on my server. Just out of the blue this errors appears and now my customers and I can't login anymore.I tried to restart the server, made a new ftp account..I don't know if I can reinstall the ProFTPD or need to open port 21?
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Jan 18, 2015
I can not connect to the server with using "Require explicit FTP over TLS"
In /etc/proftpd.conf I have added from here [URL] ....:
<IfModule mod_tls.c>
TLSEngine on
TLSLog /var/log/tls.log
TLSProtocol SSLv23
[Code]....
PS: in Tools & Settings ->SSL Certificates ->I created a new self-signed certificate, set as default. In Tools & Settings ->IP Adress bind new certificate to IP
For each domain is created own certificate, but when try to connect, will be ascked to confirm a default certificate from Plesk I have create a new certificate (using SSH)
Service restarted too with: service sw-cp-server restart
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Feb 6, 2015
I have a problem with connection to MySQL database over PHP.
If I define host address '127.0.0.1' works well. Problem occurs if host address is 'localhost'.
How to allow both 'localhost' and '127.0.0.1'?
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Oct 5, 2013
With one from another server. Now roundcube does not want to connect to mysql anymore, i tried to edit this :
line:$rcmail_config['db_dsnw'] = 'mysql://roundcube:randompassword@localhost/roundcubemail';
i then used a MD5 generator to input the hash in the password field of the roundcube user in mysql, with no luck...I even tried to delete roundcube user from mysql, then remove psa-roundcube, then go through the plesk update manager and install roundcube again, did not change nothing, it didn't even create the roundcube user.
Is there anyway i can reinstall roundcube from scratch?PPP 11.5 up to date on ubuntu 12.04
Code:
[05-Oct-2013 14:03:54 +0200]: DB Error: _doConnect: [Error message: Access denied for user 'roundcube'@'localhost' (using password: YES)]
[Native code: 1045]
[Native message: Access denied for user 'roundcube'@'localhost' (using password: YES)]
[code]....
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Sep 10, 2014
after the login page, a blank page appears and I can't access to the Plesk Control Panel :
in the file : /var/log/sw-cp-server/error_log
2014/07/09 14:45:04 [error] 7422#0: *3551 FastCGI sent in stderr: "Primary script unknown" while reading response header from upstream, client: 91.204.25.4, server: , request: "GET /admin/ HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "91.204.25.4:8443", referrer: "https://91.204.25.4:8443/"
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Nov 12, 2013
want enable mssql_connect on php
plesk panel 11.0.9
centos
I want enable mssql_connect for php.
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Aug 30, 2014
Yesterday I tried to install Fail2Ban on centos 6.5.
Set up for 30 seconds due to, I don't have much domains on plesk.
Fail2Ban stopped working and failed really bad, and it stopped working.
Later on we tried to uninstall Fail2Ban through Add/remove components and we were stack on logging. (about 20 hours same thing)
Right now, add/remove components comes with an error message (Can't connect to backend. No such file or directory)...
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Dec 12, 2014
How to connect nginx to work with directory web_users for some virtual host?
This directory contains two accounts (user1, user2) with a large amount of static content (files .jpg), the downloaded web users themselves. At the moment they are processed by Apache, which causes an additional load on the server.
In hosting configuration for virtual host "domain.tld" set:
document root: httpdocs. (That is, the "httpdocs" and "web_users" directories are on the same level).
In the web server configuration settings (in additional nginx directives) i can't use the directive "server" (refuses to save), where you can specify the location of the additional "document root" for nginx.
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Jul 18, 2014
After changing my web hosting (same system : VPS, same version of linux : CentOS 6 , but passage from Plesk 11 to 12), i am now unable to connect remotely via TCP-IP to my mysql databases (with third-party tools like Mysql Workbench, Toad...) ! I never met this problem before.
The only way to connect is to use a "Standard TCP-IP over SSH" connection method ... but i don't want (i did'nt need this method before) !
Though, remote connections are allowed from any host in the settings.
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Mar 8, 2015
I installed Plesk on a VPS running on Ubuntu 14.04. When I try to open phpMyAdmin the following error message appears:
You probably did not create a configuration file. You might want to use the setup script to create one.
Error
MySQL said: cannot connect: invalid settings.
When I try to click on the setup script link another error message pops up:
Error in Processing Request
Error code: 404
Error text: Not Found
What do I have to do to make phpMyAdmin work?
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May 30, 2015
I have the problem that I can't connect to my mailserver tru the mail client (Webmail works fine, I receive mails and can send mails)
But if i try to connect over mailclient I get this error in errorlog:
couriertls: connect: error:1408A0C1:SSL routines:SSL3_GET_CLIENT_HELLO:no shared cipher
What can I do to get connection over mailclient?
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Apr 21, 2015
I have over 5 WP installations on my Server and i installed all manual and had never issues.
Now i installed a again a WP Site and after i go to the Wordpress Toolkit to search for the new installation i got the following Message:
PHP Parse error: syntax error, unexpected '?' in /usr/share/plesk-wp-cli/php/wp-cli.php(23) : eval()'d code on line 1 {"err_code":0,"err_message":"
With error cannot connect to DB.
So all WP installations are running fine instead of the new one.... I didn't change any configs files of PHP all is standard, the wp-config.php is correct, the Site is running fine.
From my point of view is this an issue by Plesk due to Parse error message at the files of Plesk, see error message!
System:
OS Debian 7.8
Plesk Version 12.0.18 Update #43, zuletzt aktualisiert: 20. April 2015 13:17:36
I know with an older Version of Plesk 12.0.18 it was working fine too, so the bug was implemented with a MU.
I checked the file as well and find out that at all PHP files the code is not closed at the end so the "?>" is always missing.
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Aug 11, 2014
I had Plesk 10 installed on my openSUSE system (was a low version, maybe 11 or less) and then decided to upgrade to 11.5. So I did distribution upgrades to openSUSE 12.3 and everything went smoothly, except for some services like mysql and php. So I used Plesk autoinstaller to fix the php error and edited an outdated line in mysql configuration and both services ran smoothly!
Then I downloaded Plesk autoinstaller and ran the autoinstaller, but was surprised by this error message:
===> Checking for previous installation ... found.
ERR (3) [panel]: Error during product key mode determination, details: Unable to connect to database: ; trace: #0 /usr/local/psa/admin/plib/functions.php(2821): isPpaKeyRequired()
#1 /usr/local/psa/admin/plib/common_func.php3(11): require_once('/usr/local/psa/...')
#2 /usr/local/psa/admin/plib/api-common/cu.php(5): require_once('/usr/local/psa/...')
#3 /usr/local/psa/admin/sbin/httpdmng(8): include_once('/usr/local/psa/...')
#4 (main)
Unable to connect to database:
- My MySQL version is: 5.5.33 openSUSE package
- I did run mysql_upgrade with my admin username and password (password from: /etc/psa/.psa.shadow) and it worked successfully and fixed all of the errors, I did so after running the auto installer first, but then ran the installer again and the problem was still there
- I can access my web page, but it still doesn't connect to MySQL either.
I believe this is a problem with MySQL, but how can I make sure or detect what exactly the problem is
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Nov 9, 2013
when I try to access to my plesk I obtain:
ERROR: PleskFatalException: Unable to connect to database: Access denied for user 'admin'@'localhost' to database 'psa' (auth.php:142).
If I restart with ssh /etc/init.d/psa start and I check plesk_11.5.30_reset_instance_data.log
I note: ERROR 1044 (42000): Access denied for user 'admin'@'localhost' to database 'mysql'.
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Mar 30, 2015
I cant connect to the Database WebAdmin. If I click the icon, i got an "File not found." in the opening tab. Back in Plesk I get the following:
ERROR: PlexkFatalException
Server id is undefined?
I even cant connect via ssh to the mysql part of my server. But the server is running and both of my two wordpress pages run smoothly. I know this page: [URL] .... – but as I sad, cant enter die mysql.
It seems something is wrong with the permissions. I'm on the point where I just want to reset everything database related. But how?
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May 20, 2014
My Plesk 11.5 server will not connect to my SQL 2008 server. It runs on a Windows 2008 server. I have turned the Windows firewall off. The servers are on the same IP subnet. I can ping the SQL server by name and address, remotely Login successfully using SQL management studio, and map a share to a drive.
The SQL server is in Mixed Mode. I can telnet to port 1433 and login. The SQL server has TCP/IP enabled. Connections made by web sites - mostly ASP driven - connect normally. The Plesk console fails to connect with the following error -
Error: Test connection to the database server has failed because of network problems:
Get database server version failed: Login failed for user '????'.
(Error code 1)
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Mar 14, 2007
I have two RedHat EL 4 boxes linked via a cross-connect. One is a web server (10.0.0.3) and one is a mySQL server (10.0.0.2), the interface between them is eth1 on both machines and a second interface eth0 connects to the internet.
I want to use the web server to send queries to the database server via eth1, 10.0.0.2:3306 in this case. If I send a database query via eth1 there is a delay of about 10-20 seconds before the result comes back. If I send the same query to the database server but use it's main IP instead of the internal IP so that the query is being sent to it over the internet (xx.xx.xx.xx:3306), the result comes back instantly.
Similarly, if I send a query from any remote server the result is instant.
Why should there be such a huge delay when sending a query directly through the cross-connect?
The routing table ( ip route show ) for the web server is:
xx.xx.xx.xx/xx dev eth0 proto kernel scope link src xx.xxx.xx.xx
10.0.0.0/24 dev eth1 proto kernel scope link src 10.0.0.3
default via xx.xx.xx.xx dev eth0
and the routing table on the database server is:
xx.xx.xx.xx/xx dev eth0 proto kernel scope link src xx.xx.xx.xx
10.0.0.0/8 dev eth1 proto kernel scope link src 10.0.0.2
default via xx.xx.xx.xx dev eth0
I have ifcfg-eth1 on both boxes:
DEVICE=eth1
ONBOOT=yes
TYPE=Ethernet
IPADDR=10.0.0.3 / 10.0.0.2
NETMASK=255.255.255.0
Both boxes can ping each other and transfer files using wget without any apparant problems or delays.
Anyone have any ideas on how to fix this 10-20 second delay when sending queries through the cross-connect?
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Mar 5, 2008
I have a virtual dedicated server hosted with "Domains Priced Right" I have several domains hosted on the server with emails for each. I used to be able to view my emails in Outlook however recently I've been getting the error (0x80042108) 'Outlook cannot connect to incoming (POP3) email server'
I've switched to thunderbird and still have the same problem. "Could not connect to the server mail.blahblah.com; the connection was refused."
I have about 10 domains and I can't see the emails for any of them.
I know the emails are there I can see them when I use webmail. I know thunderbird works because it can get email from gmail and my ISP. It just won't connect to the server and download them.
Things worked in the past so I'm perplexed. I'm running Windows Vista and maybe a new update has caused a problem. It may be a firewall issue but I've had a look at that. Also I did do a clean up of some old drivers. I think it might be a dodgey email file.
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Nov 24, 2014
I got this error when i try to active an account in Plesk.
Error: DNSZone::Table::select() failed: no such row in the table
And when o try to solve issue by the following steps,
1) Login to mysql psa database using the plesk administrator password,
cd %plesk_dir%Mysqlin
mysql -h 127.0.0.1 -uadmin -p -P 8306 psa
I got : Unknown psa Database...I'm ensure that database is founded on the server under C:Program Files(86x)MysqlData
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Aug 6, 2012
Lately whenever i try to connect to my Plesk Panel, I get Firefox's "Unable to connect" error and with Internet Explorer I get "Cannot display web page". I disabled all addons, still couldn't connect. Checked my Firewall, still nothing. I pinged the IP and got 51ms. My site is still up. And I just dont know what's wrong.
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