Paid Server Monitoring + Sms + Sending Notification To SoftLayer

Jan 4, 2009

As described in the title I need a paid monitoring service which provides sms alerts and tells SoftLayer immediately so they can investigate the issue and make what needed to bring the server online.

I like hyperspin.com service but it looks there is no way to send SoftLayer an automated notification because there is a need to open a ticket.

I can't be attendant at my office 24 hours so I need this service which alerts me with sms about the fail and simultaneously tells my provider so my server will not be down for a long time.

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Server Monitoring / Notification Service

Jun 17, 2008

What do you guys use for server monitoring?

I have been looking to find a good solution to notify me when either of my 3 servers go down. Preferably by SMS.

I have been trying [url].

But it seems to have a massive delay. from 1 hour, to 6 hours.

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Jul 26, 2008

I’ve ordered a server from this company more than 4 days ago and paid for it straight away. they promised it to be setup in 24 hours but no reply since.

If I’m not getting a reply to this post in 24 hours I’m filing a chargeback. I’ve tried emailing them directly or through tickets

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Jun 12, 2009

i have just start my own dedicated server for two weeks, after some system migration, i expect the hosting will provide mail server for customer to send system notifications.
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Mar 12, 2008

Is there some way to trigger a script or send an email if someone from a specified IP or IP range (e.g. 125.125.125.%) accesses an account, or any URL on the server? Perhaps by placing something within .htaccess or httpd.conf or something of that nature.

For instance, an email "$IP is visiting the URI $REQUEST_URI" would be sent, or a PHP script that sends the email would be triggered (though in that case, I'd need some way to tell the script the IP and URI).

And in a related matter, is there any way (perhaps some existing software) to filter the access logs of an account to find all requests by a certain IP address?

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Jul 31, 2006

My opinion such, that I prefer paid service as I am assured that in this case I have a guarantee that during work something will not occur. In fact the main thing continuous work.....

Well I wait for you and I hope for your participation in to this post ...

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Oct 16, 2009

We are curious to know about other hosting companies

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For shared web hosting.

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May 25, 2009

I have been DotXM's customer for the previous 2 months. Due to some unforeseen circumstances, I had to terminate my hosting with them.

A month later, I am still being charged the subscription fees by paypal. Confused, I decided to look into the matter and found out that my paypal subscription to DotXM is still not canceled. I did not have a single clue that I have to cancel my subscription to DotXM in paypal too.

I have tried emailing DotXM owner several times with no reply. Shouldn't an ethical business person refund my money in this situation?

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Aug 31, 2008

i am setting up a new server and am not sure what some of this is,i have just copies part of the page. Its a bit messed up but it will do.

What does Business Continuance Insurance
What does Host Ping and TCP Service Monitoring
24x7x365 NOC Monitoring, Notification, and Response
McAfee Host Intrusion Protection w/Reporting
10Mbps Hardware Firewall

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Item Option Monthly Setup ...

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Oct 23, 2009

HostGator is the only one I know of taking your 404 traffic by default. I have never experienced this with any other host I have used.

Personally it does not bother me much because I know how to change it simple. I'm a big fan of HostGator otherwise. They do provide a great service. I just find it weird your 404 page is a HostGator ad with a coupon code.

Is this a popular thing I have just never run into? I know it is the norm with free hosting providers.

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Dec 3, 2008

I currently have one blog on wordpress (a sub domain like name.wordpress.com).

I want to purchase a domain and also move it to a paid host. I am not really technically knowledgeable to do this. Have visited a few step by step guides but find them quite confusing.

guide to do the move/transfer of the blog, more for a beginner? And by the way is it simple to do or actually more for a professional?

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Nov 3, 2007

I am trying to set a vpn system up on a windows 2003 server, that will tunnel my and some friends internet thru it, making it secure encrypted esspecially when using unsecure devices using wifi.

we tried this on a test server with 1 network card, we manage to setup the vpn and loggin, but we cannot manage to get our internet thru it.

That is basically the most important to it, we dont want local server harddisk access or anything, just to get our internet thru the vpn so it is secure and encrypted.

The test box had 1 network card, and if we take a cheap server for this purphose it will probably have 1 card also.

Who can help us achieve this and explain us how for future refernces ? We are willing to pay a fee.

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Softlayer, My Server Is Under Ddos Attack

Jun 18, 2008

my server is being ddosed and the network utilisation is at 40% of 1gpbs

i asked to softlayer to check and they said my programs/services is taking that much bandwidth

any1 can help me?

if my server is under dos attack wat can i do?

because the bandwidth used is about 50gb/hr

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Softlayer Not Allowing Us To Cancel Server

Jun 9, 2008

we've been with Softlayer for a little over a year. The service has been good but their support has been a nightmare for us. There was a time that we were under a dos attack and they refused to do anything about it which is what forced us to switch.

But that's not the reason I'm here. My billing ends on the 12th, their terms require you cancel the server 3 days before billing ends. I pay manually each month by pay pal. I tried to cancel the server today, what I assumed was 3 days before the 12th and they told me I couldn't do it. That I had to pay for another full month. So I told them I just won't pay and they threatened me with a late fee. Is there anything legally these people can actually do to me if I don't pay? All they have is my contact information, I don't think they could submit to collections over that without my social security number.

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Mar 7, 2009

who knows one?

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Aug 3, 2008

My server with Softlayer was hacked after being 5 Days under attack.

Do you guys have any suggestion about secure data centers

Any hosting we can depand on them when we face a problem?

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Jul 7, 2008

I'm getting a server at softlayer, and I am curious, do I need to setup any sort of security on the box like a firewall?

Or is the default install safe enough?

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Jan 12, 2009

Today 3 of my shared webhosting servers with them were disconnected.

After investigation in their portal I find out that 3 days ago + 1 hour 3 tickets were created about "your server hosted malware" and now those tickets were auto-processed with 3 servers disconnection in result.

Very strange that I receive "ticket updates" emails today (when disconnection happens) but not recieve "ticket created" emails.

My contact email domain has 2 MXs and widely used and I have no complains for not-delivered emails before.

Currently I'm waiting feedback for my phone call and answers in those tickets asking them to connect back my servers for me to take necessary steps.

But this is very strange approach - to auto-disconnect 3 servers at once only because I didn't receive their 1 email per ticket.

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Jul 28, 2007

I signed up with service from infinitie.net after seeing an offer they had on this link [url]

This was on July 21st about 8PM EST. Link above states "PLEASE ALLOW UP TO 2 HOURS FOR YOUR NEW VPS ACCOUNT ACTIVATE ONCE ORDERED."

First reply took 8hrs, second 9hrs, third 5hrs, and to this date I haven't heard back from them since Jul 23, 2007 2:32 PM EST.

Incomplete login details were issued on Jul 23, 2007 2:32 PM EST. However, message stated "CPanel is finalizing its install and will be complete in 2 hours." I immediately asked them to please advise when setup is complete on Jul 23, 2007 2:56 PM EST. After not hearing anything back I decided to cancel and emailed request at Jul 24, 2007 2:54 PM EST.

I have a couple services I'm happy with elsewhere. I more or less just wanted to separate an account and see what other options were out there. I wasn't bothered by the fact setup was slow. The main issue was if they take this long to reply and handle simple issues prior to setup, what happens if I'm setup one day and there is a more serious issue? Since initial cancel request I attempted to contact them on several other occasions by both direct email and their ticket system. I never received a response other then the standard automatic "Thank you for writing to Infinitie's Support Team."

I have disputed transaction with paypal today. At a last attempt I emailed infinitie.net yesterday and told them unless refund was issued this is action I would be forced to take. No response so I proceeded. I will update and let you all know how this turns out.

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Oct 29, 2008

I know there are a few threads that are somewhat similar, so I apologize from that aspect, but since I am still not sure of the best option, I thought I would post my exact requirements and hopefully get some good advice.

We need a Windowss dedicated server, probably in the 8 core/8gig RAM variety for a rather intensive Asp.net/MS SQL site. It is a corporate site that is expected to see heavy usage with fairly heavy DB/reportng related web pages.

The majority of people accessing the site will be connecting from Europe.

We will have little, if any, need for management support of Windows or IIS, we are primarily looking for reliable hardware, with quick hardware repair when failures come, and in a redundant DC to avoid downtime (hardware or internet pipe).

The price difference between rackspace and the others does not concern us, so price while a consideration, is towards the bottom of our list of priorities.

As our users are in Europe, a European DC would probably be ideal, but that is one question I have. How much difference will performance/latency be with an American DC vs. European DC for our European users.

English speaking (native language, preferably) support is a must.

A High powered machine (minimum would be 8 cores x 2ghz + 8 gig ram) is a must (possibly two servers -- possibly a router based load balancing of the two servers).

Fast, reliable/redundant internet pipe. We need a DC that will not be unreliable, wether it is from internet outages due to lack of redundancy, or speed fluctuations due to overselling the bandwidth.

So, basically, I have two main questions, I suppose.

First, since the majority of my users will be in Europe, should I only consider a European DC? How much difference will my European users see/feel if we are in a US DC? What difference does it make if the DC is on the East cost, then say Texas?

Second, with price not being a primary consideration, and needing little or no managed support (besides hardware support), just high power machines in a HIGHLY reliable DC, which are the best companies to go with?

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