Softlayer Be Aware Of Unexpected Server Disconnection

Jan 12, 2009

Today 3 of my shared webhosting servers with them were disconnected.

After investigation in their portal I find out that 3 days ago + 1 hour 3 tickets were created about "your server hosted malware" and now those tickets were auto-processed with 3 servers disconnection in result.

Very strange that I receive "ticket updates" emails today (when disconnection happens) but not recieve "ticket created" emails.

My contact email domain has 2 MXs and widely used and I have no complains for not-delivered emails before.

Currently I'm waiting feedback for my phone call and answers in those tickets asking them to connect back my servers for me to take necessary steps.

But this is very strange approach - to auto-disconnect 3 servers at once only because I didn't receive their 1 email per ticket.

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Server 2k3 Unexpected Shutdown

Jul 26, 2008

I have a very perplexing problem. Like clockwork, every 7 days I find my Windows 2003 server to be unresponsive. I use remote desktop to login to find that it has unexpectedly shutdown. The even code is 6008 and I researched it through the MS link and it says it can be cause by unplugging the power cord or manually rebooting the server through a switch. Is it possible the UPS at my host has my server on some sort of timer that automatically kills the power once a week? There aren't any scheduled tasks to reboot it, and this is a fresh install as far as I know.

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Aug 29, 2013

After an unexpected server shutdown. We cant start mysql anymore.

Error: Could not complete the operation: defpackagemng failed: The process terminated unexpectedly. (Error code 1067) at Start service MySQL

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May 27, 2008

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aware of xlhost

i relay glad if all of you share their bad experience in hosting company plz share with us. so we can help each others.

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May 23, 2008

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the most funniest thing is the answer:
---------------------------------------------------------
Hello Ivo

We are sorry for the inconvenience caused
There was an storage issue which caused the trouble. We have added <b>one month free hosting</b>.
Please reupload your data.
Thank you.

Kind regards,
Nick, Support
Servage Hosting
-----------------------------------------------------

"ONE MONTH FREE HOSTING!" OMG

so my question would be , how can i sue motherf****s? or what are my options?

please post your experiences here with this scummy hosting that we can assure that this don't happened to anyone again.

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Jul 17, 2009

I'm using Ubuntu 8.04 Server and during this week I had 2/3 unexpected reboots.

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It seems that it happens always near the same time! I check the crontabs, I don't have any crontab near these times.

I check also the $last log, no one reboot the machine.

How can I find out what is happening? Might be any Kernel Panic error?

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Aug 20, 2008

My site prime357 . org is being unexpectedly, from time to time, re-directed to my host's site DrupalValueHosting.com.

It has now been a few weeks and this problem still remains. I have not set up any purpose re-direction to my host site. My .htaccess file has no reference to my host site.

My host, the other day, suggested that I change my site, temporarily, to prime357.net, whilst he (the host) works on the problem as to why prime357.org is directing to the host site.

Re-direction to my host site is still occurring.

I established that a few hours ago that someone did a whois on prime357 . org hours earlier and the IP resolved to 67.228.128.242 (which is my host's site). I did the same lookup and the IP resolved to 67.228.230.119 (which seemingly, is correct, is my site).

This problem is an intermittent problem and is happening to other customers of DVH.

I can't physically check or make adjustments (at least I think I can't). What solutions or what process would one go through to track down this type of problem. Is this a common mis-configuration type problem though I haven't come across it before.

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Apr 30, 2013

I have 408 error and put a domain to impersonate the original is blank or rediccionamiento domain to the original. He always says: Time Up and error 408.

127.0.0.1 - - [30/Apr/2013:13:41:41 -0300] "-" 408 -

I own:

- Apache V: 2.4.4 Update 2
- Mod Security V: 2.7.3 Update 2
- Atomic Rules for Mod Security: Update 29/04/2013
- Mod mod_limitipconn V: 0.23.1
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Do you think it's a bad configuration or a bug in programming? Eh I tried many ways, disabling modules, deactivating and activating settings, etc ...

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Aug 31, 2008

i am setting up a new server and am not sure what some of this is,i have just copies part of the page. Its a bit messed up but it will do.

What does Business Continuance Insurance
What does Host Ping and TCP Service Monitoring
24x7x365 NOC Monitoring, Notification, and Response
McAfee Host Intrusion Protection w/Reporting
10Mbps Hardware Firewall

Most explain themselves, but for the firewall ive already got mcaffec total protection does that have a fire wall and are any of these worth using.

Item Option Monthly Setup ...

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Jul 21, 2008

CentOS - I had php4 running and php5 as cgi but then decided I wanted to have it the other way around i.e. run php5 standard and php4 as cgi.

php5 is now running fine but php4 bombed with this error:

Code:
Unexpected character in input: '?' (ASCII=15) state=1 in /usr/local/cpanel/cgi-sys/php4
I fixed it by doing the following:

EDIT php.ini file:
Normally in /usr/local/php4/lib/php.ini

Under
;;;;;;;;;;;;;;;;;;;;;;;;;
; Paths and Directories ;
;;;;;;;;;;;;;;;;;;;;;;;;;

UNCOMMENT this line

Code:
;cgi.fix_pathinfo=0
(i.e. remove the ";" infront)

and
CHANGE 0 to 1:

Code:
cgi.fix_pathinfo=1
This is for Linux and must be done with root via SSH

Not sure if this will help anyone, but I thought I'd post it anyway.

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Apr 3, 2008

i add the php5 and set php4 as cgi from whm,

after finisging,

it takes errors

Warning: Unexpected character in input: (ASCII=26) state=1 in /usr/local/cpanel/cgi-sys/php4 on line 864

Warning: Unexpected character in input: (ASCII=8) state=1 in /usr/local/cpanel/cgi-sys/php4 on line 864

Parse error: syntax error, unexpected '?' in /usr/local/cpanel/cgi-sys/php4 on line 864

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Jun 18, 2008

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if my server is under dos attack wat can i do?

because the bandwidth used is about 50gb/hr

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Jun 9, 2008

we've been with Softlayer for a little over a year. The service has been good but their support has been a nightmare for us. There was a time that we were under a dos attack and they refused to do anything about it which is what forced us to switch.

But that's not the reason I'm here. My billing ends on the 12th, their terms require you cancel the server 3 days before billing ends. I pay manually each month by pay pal. I tried to cancel the server today, what I assumed was 3 days before the 12th and they told me I couldn't do it. That I had to pay for another full month. So I told them I just won't pay and they threatened me with a late fee. Is there anything legally these people can actually do to me if I don't pay? All they have is my contact information, I don't think they could submit to collections over that without my social security number.

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Mar 7, 2009

who knows one?

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Aug 3, 2008

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Do you guys have any suggestion about secure data centers

Any hosting we can depand on them when we face a problem?

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Jul 7, 2008

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Oct 29, 2008

I know there are a few threads that are somewhat similar, so I apologize from that aspect, but since I am still not sure of the best option, I thought I would post my exact requirements and hopefully get some good advice.

We need a Windowss dedicated server, probably in the 8 core/8gig RAM variety for a rather intensive Asp.net/MS SQL site. It is a corporate site that is expected to see heavy usage with fairly heavy DB/reportng related web pages.

The majority of people accessing the site will be connecting from Europe.

We will have little, if any, need for management support of Windows or IIS, we are primarily looking for reliable hardware, with quick hardware repair when failures come, and in a redundant DC to avoid downtime (hardware or internet pipe).

The price difference between rackspace and the others does not concern us, so price while a consideration, is towards the bottom of our list of priorities.

As our users are in Europe, a European DC would probably be ideal, but that is one question I have. How much difference will performance/latency be with an American DC vs. European DC for our European users.

English speaking (native language, preferably) support is a must.

A High powered machine (minimum would be 8 cores x 2ghz + 8 gig ram) is a must (possibly two servers -- possibly a router based load balancing of the two servers).

Fast, reliable/redundant internet pipe. We need a DC that will not be unreliable, wether it is from internet outages due to lack of redundancy, or speed fluctuations due to overselling the bandwidth.

So, basically, I have two main questions, I suppose.

First, since the majority of my users will be in Europe, should I only consider a European DC? How much difference will my European users see/feel if we are in a US DC? What difference does it make if the DC is on the East cost, then say Texas?

Second, with price not being a primary consideration, and needing little or no managed support (besides hardware support), just high power machines in a HIGHLY reliable DC, which are the best companies to go with?

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Jan 4, 2009

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Jan 14, 2009

Softlayer Network Issue or My server Issue?

I unable to ping softlayer.com or any external server since 14/1/2009 06:00 UTC.

I SSH into the server and

----------------

[root@server ~]# ping softlayer.com
ping: unknown host softlayer.com
[root@server ~]# nslookup softlayer.com
;; connection timed out; no servers could be reached

-----------------

My server is located at Seattle, Server Room 2

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May 2, 2009

which company in terms of reliability, support, and mostly network (as I see it, SL and FDC have similar networks) is the best? Price isn't a real issue here .

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Nov 5, 2008

ThePlanet / Softlayer

Does anyone know of any hosters that are reselling servers from The Planet or Softlayer (or anyone else is Texas that I've missed)

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Oct 25, 2009

If I have to choose between ThePlanet and SoftLayer for a dedicated server which will be used for Shared Hosting, which one should I choose?

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Mar 12, 2008

My clients in LA - those on AT&T and Time Warner in paticular - are having bad download speeds from my server with Softlayer. Anyone else having similar trouble? Clients who normally get 500-700kb/s down are getting < 50 kb/s down, even early in the morning when the total traffic on my 100mbps port is under 1.5mbps.

Basically, east coast is fine, and anyone with a T1 in LA is fine as well - it's just DSL and Cable modems in LA that are screwed up. In fact, one of our are clients is using Apple Remote Desktop to connect to a remote client with a T1; it's faster to through Time Warner, then VPN to Verizon, and then connect Softlayer and back again than to go directly from Time Warner to Softlayer, which is really weird.

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Aug 14, 2008

i want to know if softlayer will fit my needs?

1) i want to use svn

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Jun 13, 2008

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However, the custom quite they sent me sounds quite reasonable compared to softlayer.

Anyone who can share experience of hosting with webnx? or has more info webnx.com and can share their views will be nice.

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Apr 5, 2009

We push out a lot of data from our customers a month. So i was wondering which one is better? ThePlanet or Softlayer?

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Dec 7, 2008

HiVelocity VS. SoftLayer

Which one is better overall?

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Sep 9, 2008

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With softlayer current promotion, I get it for 224$
With Burst.net reseller - I get it for $180

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For those who are still under the softlayer hacker abuse please note you will need to re-load your server. We got hit a 2nd time after thinking everything was clean. Anyhow, for those who got hit again, my team and another from WHT - forgot who made the original clean.php script...

anyhow, here is a tool to clean all the data for all of your users:Copy fixit.pl and clean4.php to a directory. IE: /home/yourusername

Change username "changeme" in fixit.pl to the username where clean4.php is located
execute fixit.pl: IE: perl fixit.pl. If you want to test this on one user uncomment the die statement. When you are ready to do the entire server comment the die statement.

fixit.pl (perl script) Author: Robert Saylor

#!/usr/bin/perl$config{'basepath'} .....

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Mar 13, 2008

In general, which of those is the best in hardware and bandiwdth, and in support?

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