Issue #1
Has anyone else noticed that JUST WHEN YOU NEED TO GET AHOLD OF MIDPHASE their %^&*() phone system goes down.
I swear they've programmed the ^&*( thing that way!
Either "we're sorry, that option isn't available right now" (which is the Tech Support option) or you can't even get through.
Does anyone else find this issue with them?
And of course, their 24/7 online chat service just keeps on saying
"All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly."
Some days ya can't win for losing!
Issue #2
Some idiot on the same shared server that I'm on has done something that has now blacklisted the IP my account sits on and I'd like to know what the normal time is to get something like this taken care of should be.
I was told it would only "take a couple of hours". Well, we're now pushing 12+ hours and it's still not taken care of.
Midphase indicated that it was an issue with another account on the same shared server.
Yes. It's probably my own fault for using a shared account and it's part of the risk I'm sure I take, but my gosh, this sure seems to be taking longer than I expected.
Meanwhile, the Black List gods have my emails held hostage. I can't send ANY emails out from my account because all the ISP's out there show the IP address my account rides on as black-listed because some dufas brain that shares' the IP address must have done something really stupid. Guild by association with the moron!
I'm thinking to implement a solution for our VOIP system so that automatic calls should be done several times a day and to check that someone is responding or that it's ringing.
We are using AsteriskWin32 for now and for our needs it's working great.
I'm having problems with users using open proxies accessing, abusing, and defacing my website.
I'd like to get a list of all open proxies and incorporate it into my site (i.e. block open proxy accesses)
I've already looked at SORBS, but that is DNS based, and I'm not sure I want to go that route. (I am running one DNS server for my own webserver to use. Don't want to mess with adding another zone for the dnsbl).
I've be much happier building my own php/mysql lookup of the proxy blacklist.
So I'm looking for somewhere I can simply download a proxy blacklist, and update it periodically as needed.
I see a lot of dedicated server companies providing the "same" types of servers but what about phone servers?
I'm looking for a server that can be used as a PBX System, auto-dialer and predictive dialer with a good per minute long distance rate. We're currently paying 3.5 cents per minute and at around 16,800 calls per day (35 calls per minute / 8 hours per day) on an outbound campaign it gets pretty expensive.
If there are no dedicated server companies that can provide this I'm not opposed to purchasing a dialer system and co-locating it. Again, would need a co-location company with good phone rates.
I am currently using WHMCS and am interested in integrating mobile billing (phone or sms) into my payment options. Does anyone know of a payment process that allows phone billing that can be integrated with WHMCS?
I have found an webhosting company which offers on call support in India. I am searching for a good webhost which can provide me round the clock support.I have searched for that company in this forum and i couldnt find the details of it. So can you people help me to find out a hosting company which gives on-call support in India?
It would be good if i can find a hosting company which provide on call support within 5 days.
Is there any service out there that provides a method for a registration to have phone activation codes? Basically the user would enter their phone number as part of a submission form, and the service would phone that number giving a code, then they have to enter that code to validate the rest of the process. Kinda like paypal.
Does anything like this exist, and is it affordable?
Captchas just don't cut it anymore, I'm thinking of consolidating all of my forums/services into one main account system, and use phone activation + a series of advanced captchas or something. This would also make it easier to ban as I would just perma ban the phone number too.
Any other idea to 1: stop bots, 2: perma ban someone? (need a unique piece of ID that can be validated)
Does anyone know if Line3 are just having phone problems or is it something more serious? The only phone number on their web site is unobtainable and has been for some hours.
Also, they're not answering online support queries.
i have read somewhere you can logon to your server via ssh on your mobile phone. Anyone know what software is needed and how to do this? I'm off on holiday at some point and i could do with an emergency backup plan! I use a Sony ericcson p900 (oldschool i know!)
My 2nd question is:
What enables/disdabled php to access files outside of root? On my current vps, i can't include files like using ../ or full paths to files/folders outside of the public web folder.
I have a managed dedicated box in Liquidweb for nearly 1 year and never call them by phone. Don't get me wrong, they have very good server and support via ticket so far until recently the server is getting ddos attack and have to be null route an ip address on the server.
I have a ticket about this issue and communicate back and forth however the ddos attack is very strong and the null route have to be continue. After many hours of null route, I decided to request to remove it to see if the ddos attack have been gone. As usual I submit the request through the old ticket but not getting any response after more than 30 minutes. I think the person in charge might be busy so I lift up my phone and call to Liquidweb for reminder of the message in the ticket.
Surprisingly the person who pick up the phone ask for the password of my account or the last 4 digits of my credit card number. I told him that I don't pay by credit card (I used paypal to pay) and he keep asking me my Liquidweb account password for verification purpose. I was stucked there because I don't know whether it is correct step to giveaway my Liquidweb account password? I finally told him that I will open a new ticket to remind them to reply to the message in the old ticket and hang up the phone.
Any Liquidweb customer here who have called them via phone support? Kindly share your experience here. Is the procedure to get account password for verification was one of the correct steps?
This question is mainly for the client, but anyone is welcome. I am curious how important is phone support when you are looking for a host. Does the host need to have one or not or does it even matter?
I am having a bit of trouble from a guy and he has managed to get my full details from my domain name even though I have them set private, how has he done this?
One of my hosts I am using is Cobrahosts. It looks like that they not giving support anymore, because their url [url] goes to 1 & 1. Also they don't reply to emails I send and their phone number is out of service. I am still paying them and my sites with them are online. Anyone can help me out with a contact number? Many
Within the past five days, we've received dozens of phone calls and email complaints about spam text messages. People are getting phone messages that read something like this,
"Gabrielle (different name each time) wanted you to see her blog Gabrielle.flapwhat.com"
The websites point to various Canadian Pharmacy sites hosted in China.
The texts will have a FROM address of XXXXX@vpls.net, but those names obviously don't exist at our company. Most of the victims are on Sprint and now the texts are being sent to Verizon customers also.
We've discovered that Sprint and Verizon have websites where anyone can type in a message to a phone. In addition, Sprint (not sure about Verizon), has a standardized email address for phones that looks something like NUMBER@messaging.sprintpcs.com. This appears to be an open-relay server that can take any from address and in this case they are putting in our domain (vpls.net).
We've talked to the FBI and Sprint. We've also sent a complaint to the Chinese hosting provider, but have received nothing back. Sprint has stonewalled us saying they have no system of recording were the texts are being sent from.
Just a heads up for other hosting providers if you run into this. We've burned many hours trying to stop this and in answering complaints.
I am trying to get a feel out there if cPanel users would pay for a service say $5.00 - $10.00 a month where they can call in to a number and have access to their system. They would be able to reboot the server, restart services, stop and start services, get server statistics etc.
I know its apparantly Softlayer but I cannot determine which one from the TraceRoute and slightly is im getting there via cogentco.com which isnt in the Softlayer public mix.
Anyone here used Midphase? Over at WHT you can find as many negatives as positives for almost anyone you chose. Anyone at Sitepoint used them? I'm very cautious about switching and have checked into several web hosts. I would stick with the one I have now, but server load spikes seem to come at the worst times and stay around for hours.
Looking for more webhosting for different sites: I was wondering if anybody had any opinions on Midphase or Powweb please. I have researched them both throughly but would be interested to know what the latest opinions are on them.
I just got the mail from midphase stated that they will not allow bandwidth pooling anymore. And it is effect immediately. Exactly from email:
Dear Dedicated Customers,
Due to the popularity of our dedicated program we are no longer able to offer bandwidth pooling between servers. We regret any inconvenience this causes but we do have some helpful solutions for your bandwith needs.
This month all overages above the allotted 10 Terabytes per server will be billed at .20 cents per Gigabyte over.
Next month in order to receive this price you will need to purchase bandwidth packages in advance. Please simply let us know how much additional bandwidth you would like to purchase for the upcoming month and we will add that bandwidth to your account at the same .20 cent price. This service will renew with your account addons and will be a monthly fee. All overages above your pre-purchased allotment will then be billed at .50 cents per Gigabyte. We will notify you in advance of any overages as well so please feel free to add more bandwidth to your account at any time by emailing billing@midphase.com. If you find that you're no longer using as much bandwidth you can also cancel these addons by emailing billing@midphase.com.
This will result me paying alot for overuseage as i have 2 servers from them. And i am using bandwidth mainly on 1 server. ( more than 10TB for this month already.
I also emailed them 2days ago that i need at least 30 days notice but the did not reply.
Am considering Midphase's VPS as an upgrade from shared and after searching the net am fairly comfortable with them at this point. However, knowing that most happy/content customers usually don't think about writing a review and the dissatisfied ones sometimes do...I'm posting this question not as an opportunity to bash but to be informative.
Keeping that in mind, my specs are as follows:
1) Run 3 Wordpress blogs (one of which is picking up steam fairly fast) 2) Have 2 static sites that may see increased traffic. (At this point they do not but one is an offshoot of the blog with the most traffic so this may change) 3) Have a SMF forum setup for family that is fairly active. 4) I like to try out various scripts for review.
I'm looking for any feedback from current Midphase VPS customers or past ones. Like I said, this is not an invitation to bash them. That can be done somewhere else. I'm looking for those with experience with their company's VPS hosting.
I am presently a shared hosting customer with them on their Linux plan and would prefer to keep with Linux over windoze.
im planning to buy dedicated i have a budget of 300 usd per month
so i got 2 option
1) To Go with Fdc
100Mbit Burstable Unmetered Dedicated Server #1
CPU - Core2Quad 6600
Memory - 8GB RAM Hard Disk Space - 1x500GB HDD
100Mbit port - full duplex
$ 299 /month / But many people says thats fdc is not good , they have fake hardwares , and not a good support at all / and their all time excuses is HARDWARE FAILURE