I have found an webhosting company which offers on call support in India. I am searching for a good webhost which can provide me round the clock support.I have searched for that company in this forum and i couldnt find the details of it. So can you people help me to find out a hosting company which gives on-call support in India?
It would be good if i can find a hosting company which provide on call support within 5 days.
Anyone knows where to get a dedicated administrator through outsourced support, from India or Pakistan at good prices?
View 7 Replies View RelatedI have a managed dedicated box in Liquidweb for nearly 1 year and never call them by phone. Don't get me wrong, they have very good server and support via ticket so far until recently the server is getting ddos attack and have to be null route an ip address on the server.
I have a ticket about this issue and communicate back and forth however the ddos attack is very strong and the null route have to be continue. After many hours of null route, I decided to request to remove it to see if the ddos attack have been gone. As usual I submit the request through the old ticket but not getting any response after more than 30 minutes. I think the person in charge might be busy so I lift up my phone and call to Liquidweb for reminder of the message in the ticket.
Surprisingly the person who pick up the phone ask for the password of my account or the last 4 digits of my credit card number. I told him that I don't pay by credit card (I used paypal to pay) and he keep asking me my Liquidweb account password for verification purpose. I was stucked there because I don't know whether it is correct step to giveaway my Liquidweb account password? I finally told him that I will open a new ticket to remind them to reply to the message in the old ticket and hang up the phone.
Any Liquidweb customer here who have called them via phone support? Kindly share your experience here. Is the procedure to get account password for verification was one of the correct steps?
Is there any companies that offer live support online or over the phone for hosting problems.
In other words
Can i hire a company that helps customers out with their problems online or over the phone?
This question is mainly for the client, but anyone is welcome. I am curious how important is phone support when you are looking for a host. Does the host need to have one or not or does it even matter?
Support also includes billing and sales.
One of my hosts I am using is Cobrahosts. It looks like that they not giving support anymore, because their url [url] goes to 1 & 1. Also they don't reply to emails I send and their phone number is out of service. I am still paying them and my sites with them are online. Anyone can help me out with a contact number? Many
View 9 Replies View RelatedI would like to know a good reliable vps with online and phone support 24x7.
View 2 Replies View Relatedcan anyone recommend a good windows VPS provider from India?
View 14 Replies View Relatedhey anyone tell me the best hosting peoples in india..
View 11 Replies View RelatedI was wondering if anybody has experience dealing with Dell India for servers, racks etc. I find it very hard to get decent pricing, including trying to get them to match Dell UK/US/Canada quotes. Is this normal?
View 14 Replies View RelatedIndia's Best Web Hosting Plan - 5 GB Space, Free Domain Name,
10 GB Mail Space Free, 100 GB Data Transfer, 100 Email Accounts
Just check it out at quick2host.com/web-hosting/windows-hosting/windows-gold-plan.asp
I have a site named www.webeye4u.com
Can anyone from India open this website?
I am not able to open it in India but can open from a US Proxy.
I am not sure whether if its ISP problem or a problem at the US datacentre.
We are India based web hosting company and we have daily requirement of dedicated servers.
We would like to discuss regarding US or India based servers. Which servers are better as per performance basis and benefit.
I know bandwidth is a big issue in India. Also also want to discuss, on what basis the US bases dataceter calculate the bandwidth. Because some Indian datacenter guys says that the US bases dataceter don't give bandwidth as per their mentioned terms.
Also what is hardware reliability of rented servers in US
Which DC have good ping for India,lot of us based dc have big ping value in india,any one suggest good one.
View 12 Replies View RelatedFor india overall, is bandwidth mostly inbound or outbound?
In other words, is there more data (via internet) coming out of the country or into the country?
Link to stats preferably.
I am having few of my AMD X2 machines free and I am having Static IP too.
So can I make my office one Data Center?
Will I get clients for buying dedicated servers from India?
After a lot of searching I found VSNL as one of the data centres in India. But I couldn't find any other datacentres..?
View 7 Replies View RelatedMy tax consultant tells me to deduct TDS for server rental services from SoftLayer.
SoftLayer in turn can claim the deducted amount back from US govt. This is the understanding between India and US govt, as my tax consultant says.
But I am unable to convince SoftLayer. Needing inputs from Indian firms who are having dedicated servers at US. Curious to know how to handle this TDS issue.
I see a lot of dedicated server companies providing the "same" types of servers but what about phone servers?
I'm looking for a server that can be used as a PBX System, auto-dialer and predictive dialer with a good per minute long distance rate. We're currently paying 3.5 cents per minute and at around 16,800 calls per day (35 calls per minute / 8 hours per day) on an outbound campaign it gets pretty expensive.
If there are no dedicated server companies that can provide this I'm not opposed to purchasing a dialer system and co-locating it. Again, would need a co-location company with good phone rates.
I am currently using WHMCS and am interested in integrating mobile billing (phone or sms) into my payment options. Does anyone know of a payment process that allows phone billing that can be integrated with WHMCS?
View 2 Replies View RelatedIs there any service out there that provides a method for a registration to have phone activation codes? Basically the user would enter their phone number as part of a submission form, and the service would phone that number giving a code, then they have to enter that code to validate the rest of the process. Kinda like paypal.
Does anything like this exist, and is it affordable?
Captchas just don't cut it anymore, I'm thinking of consolidating all of my forums/services into one main account system, and use phone activation + a series of advanced captchas or something. This would also make it easier to ban as I would just perma ban the phone number too.
Any other idea to 1: stop bots, 2: perma ban someone? (need a unique piece of ID that can be validated)
Does anyone know if Line3 are just having phone problems or is it something more serious? The only phone number on their web site is unobtainable and has been for some hours.
Also, they're not answering online support queries.
I'm thinking to implement a solution for our VOIP system so that automatic calls should be done several times a day and to check that someone is responding or that it's ringing.
We are using AsteriskWin32 for now and for our needs it's working great.
i have read somewhere you can logon to your server via ssh on your mobile phone. Anyone know what software is needed and how to do this? I'm off on holiday at some point and i could do with an emergency backup plan! I use a Sony ericcson p900 (oldschool i know!)
My 2nd question is:
What enables/disdabled php to access files outside of root? On my current vps, i can't include files like using ../ or full paths to files/folders outside of the public web folder.
We have a client looking for just 1u and 1Mbps in each location.
View 7 Replies View RelatedI am having a bit of trouble from a guy and he has managed to get my full details from my domain name even though I have them set private, how has he done this?
View 12 Replies View RelatedWithin the past five days, we've received dozens of phone calls and email complaints about spam text messages. People are getting phone messages that read something like this,
"Gabrielle (different name each time) wanted you to see her blog Gabrielle.flapwhat.com"
The websites point to various Canadian Pharmacy sites hosted in China.
The texts will have a FROM address of XXXXX@vpls.net, but those names obviously don't exist at our company. Most of the victims are on Sprint and now the texts are being sent to Verizon customers also.
We've discovered that Sprint and Verizon have websites where anyone can type in a message to a phone. In addition, Sprint (not sure about Verizon), has a standardized email address for phones that looks something like NUMBER@messaging.sprintpcs.com. This appears to be an open-relay server that can take any from address and in this case they are putting in our domain (vpls.net).
We've talked to the FBI and Sprint. We've also sent a complaint to the Chinese hosting provider, but have received nothing back. Sprint has stonewalled us saying they have no system of recording were the texts are being sent from.
Just a heads up for other hosting providers if you run into this. We've burned many hours trying to stop this and in answering complaints.
Issue #1
Has anyone else noticed that JUST WHEN YOU NEED TO GET AHOLD OF MIDPHASE their %^&*() phone system goes down.
I swear they've programmed the ^&*( thing that way!
Either "we're sorry, that option isn't available right now" (which is the Tech Support option) or you can't even get through.
Does anyone else find this issue with them?
And of course, their 24/7 online chat service just keeps on saying
"All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly."
Some days ya can't win for losing!
Issue #2
Some idiot on the same shared server that I'm on has done something that has now blacklisted the IP my account sits on and I'd like to know what the normal time is to get something like this taken care of should be.
I was told it would only "take a couple of hours". Well, we're now pushing 12+ hours and it's still not taken care of.
Midphase indicated that it was an issue with another account on the same shared server.
Yes. It's probably my own fault for using a shared account and it's part of the risk I'm sure I take, but my gosh, this sure seems to be taking longer than I expected.
Meanwhile, the Black List gods have my emails held hostage. I can't send ANY emails out from my account because all the ISP's out there show the IP address my account rides on as black-listed because some dufas brain that shares' the IP address must have done something really stupid. Guild by association with the moron!
I am trying to get a feel out there if cPanel users would pay for a service say $5.00 - $10.00 a month where they can call in to a number and have access to their system. They would be able to reboot the server, restart services, stop and start services, get server statistics etc.
View 5 Replies View RelatedHas anybody heard of Flash Support and Real AudioVideo Support? MMHosting.com offers this kind of support and I wonder if it's effective?
What do you think of it?
please recomend me any vps providers in india, rusia, china and other offshore states.
i want >256MB RAM, >2GB HDD, pay via paypal, >300GB bandwidth, one or two IPs