Phone System Checking
Jun 14, 2007
I'm thinking to implement a solution for our VOIP system so that automatic calls should be done several times a day and to check that someone is responding or that it's ringing.
We are using AsteriskWin32 for now and for our needs it's working great.
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Mar 23, 2009
Issue #1
Has anyone else noticed that JUST WHEN YOU NEED TO GET AHOLD OF MIDPHASE their %^&*() phone system goes down.
I swear they've programmed the ^&*( thing that way!
Either "we're sorry, that option isn't available right now" (which is the Tech Support option) or you can't even get through.
Does anyone else find this issue with them?
And of course, their 24/7 online chat service just keeps on saying
"All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly."
Some days ya can't win for losing!
Issue #2
Some idiot on the same shared server that I'm on has done something that has now blacklisted the IP my account sits on and I'd like to know what the normal time is to get something like this taken care of should be.
I was told it would only "take a couple of hours". Well, we're now pushing 12+ hours and it's still not taken care of.
Midphase indicated that it was an issue with another account on the same shared server.
Yes. It's probably my own fault for using a shared account and it's part of the risk I'm sure I take, but my gosh, this sure seems to be taking longer than I expected.
Meanwhile, the Black List gods have my emails held hostage. I can't send ANY emails out from my account because all the ISP's out there show the IP address my account rides on as black-listed because some dufas brain that shares' the IP address must have done something really stupid. Guild by association with the moron!
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Apr 29, 2008
I always recieve this email: from lfd
Time: Tue Apr 29 03:40:13 2008
Possible detection of "Random JS Toolkit"
Failed to create test directory /etc/csf/1: No space left on device:
See [url] for more information
I do this to test if my server is infected:
mkdir /home/1
it created without any problems
and I used tcpdump and I got this:
<script type="text/javascript" src='jscripts/ips_ipsclass.js'></script>
<script type="text/javascript" src='jscripts/ipb_global.js'></script>
<script type="text/javascript" src='cache/lang_cache/en/lang_javascript.js'></script>
<script type="text/javascript" src='jscripts/ips_xmlhttprequest.js'></script>
<script type="text/javascript" src='jscripts/ipb_global_xmlenhanced.js'></script>
is that mean the server is infected? but these scripts are for the IPB forum board so why I still recieve this email?
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Jan 7, 2009
I see a lot of dedicated server companies providing the "same" types of servers but what about phone servers?
I'm looking for a server that can be used as a PBX System, auto-dialer and predictive dialer with a good per minute long distance rate. We're currently paying 3.5 cents per minute and at around 16,800 calls per day (35 calls per minute / 8 hours per day) on an outbound campaign it gets pretty expensive.
If there are no dedicated server companies that can provide this I'm not opposed to purchasing a dialer system and co-locating it. Again, would need a co-location company with good phone rates.
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Aug 4, 2009
I am currently using WHMCS and am interested in integrating mobile billing (phone or sms) into my payment options. Does anyone know of a payment process that allows phone billing that can be integrated with WHMCS?
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Oct 7, 2009
I have found an webhosting company which offers on call support in India. I am searching for a good webhost which can provide me round the clock support.I have searched for that company in this forum and i couldnt find the details of it. So can you people help me to find out a hosting company which gives on-call support in India?
It would be good if i can find a hosting company which provide on call support within 5 days.
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Apr 30, 2009
Is there any service out there that provides a method for a registration to have phone activation codes? Basically the user would enter their phone number as part of a submission form, and the service would phone that number giving a code, then they have to enter that code to validate the rest of the process. Kinda like paypal.
Does anything like this exist, and is it affordable?
Captchas just don't cut it anymore, I'm thinking of consolidating all of my forums/services into one main account system, and use phone activation + a series of advanced captchas or something. This would also make it easier to ban as I would just perma ban the phone number too.
Any other idea to 1: stop bots, 2: perma ban someone? (need a unique piece of ID that can be validated)
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May 12, 2008
Does anyone know if Line3 are just having phone problems or is it something more serious? The only phone number on their web site is unobtainable and has been for some hours.
Also, they're not answering online support queries.
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Apr 21, 2007
i have read somewhere you can logon to your server via ssh on your mobile phone. Anyone know what software is needed and how to do this? I'm off on holiday at some point and i could do with an emergency backup plan! I use a Sony ericcson p900 (oldschool i know!)
My 2nd question is:
What enables/disdabled php to access files outside of root? On my current vps, i can't include files like using ../ or full paths to files/folders outside of the public web folder.
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Aug 19, 2008
I have a managed dedicated box in Liquidweb for nearly 1 year and never call them by phone. Don't get me wrong, they have very good server and support via ticket so far until recently the server is getting ddos attack and have to be null route an ip address on the server.
I have a ticket about this issue and communicate back and forth however the ddos attack is very strong and the null route have to be continue. After many hours of null route, I decided to request to remove it to see if the ddos attack have been gone. As usual I submit the request through the old ticket but not getting any response after more than 30 minutes. I think the person in charge might be busy so I lift up my phone and call to Liquidweb for reminder of the message in the ticket.
Surprisingly the person who pick up the phone ask for the password of my account or the last 4 digits of my credit card number. I told him that I don't pay by credit card (I used paypal to pay) and he keep asking me my Liquidweb account password for verification purpose. I was stucked there because I don't know whether it is correct step to giveaway my Liquidweb account password? I finally told him that I will open a new ticket to remind them to reply to the message in the old ticket and hang up the phone.
Any Liquidweb customer here who have called them via phone support? Kindly share your experience here. Is the procedure to get account password for verification was one of the correct steps?
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Jun 1, 2008
Is there any companies that offer live support online or over the phone for hosting problems.
In other words
Can i hire a company that helps customers out with their problems online or over the phone?
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Jan 26, 2009
This question is mainly for the client, but anyone is welcome. I am curious how important is phone support when you are looking for a host. Does the host need to have one or not or does it even matter?
Support also includes billing and sales.
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Nov 14, 2008
I am having a bit of trouble from a guy and he has managed to get my full details from my domain name even though I have them set private, how has he done this?
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Mar 12, 2007
One of my hosts I am using is Cobrahosts. It looks like that they not giving support anymore, because their url [url] goes to 1 & 1. Also they don't reply to emails I send and their phone number is out of service. I am still paying them and my sites with them are online. Anyone can help me out with a contact number? Many
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Apr 8, 2009
Within the past five days, we've received dozens of phone calls and email complaints about spam text messages. People are getting phone messages that read something like this,
"Gabrielle (different name each time) wanted you to see her blog Gabrielle.flapwhat.com"
The websites point to various Canadian Pharmacy sites hosted in China.
The texts will have a FROM address of XXXXX@vpls.net, but those names obviously don't exist at our company. Most of the victims are on Sprint and now the texts are being sent to Verizon customers also.
We've discovered that Sprint and Verizon have websites where anyone can type in a message to a phone. In addition, Sprint (not sure about Verizon), has a standardized email address for phones that looks something like NUMBER@messaging.sprintpcs.com. This appears to be an open-relay server that can take any from address and in this case they are putting in our domain (vpls.net).
We've talked to the FBI and Sprint. We've also sent a complaint to the Chinese hosting provider, but have received nothing back. Sprint has stonewalled us saying they have no system of recording were the texts are being sent from.
Just a heads up for other hosting providers if you run into this. We've burned many hours trying to stop this and in answering complaints.
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Apr 24, 2008
I am trying to get a feel out there if cPanel users would pay for a service say $5.00 - $10.00 a month where they can call in to a number and have access to their system. They would be able to reboot the server, restart services, stop and start services, get server statistics etc.
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Aug 15, 2007
I would like to know a good reliable vps with online and phone support 24x7.
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Nov 18, 2007
My server is a linux based o
How I can check all the databases on my server to see which of the DBs are corrupted?
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May 20, 2009
My server load is high, i checked and see everuthing is ok.
I think my sata disk cannot support my hard disk traffic.
Is it posible to check wich file used more hard disk traffic? (rpm speed)
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Nov 28, 2007
I am looking at a VPS of one friend, using OpenVZ. It has 256MB RAM, but it always goes down, and the host asks my friend to upgrade to larger RAM. I have read that if UBC setting is too low, the VPS could not use all allocated RAM, not sure if it's correctly or not, but is there anyway to check?
This is some info ...
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Jun 21, 2007
I have it installed on server, but sometimes it's dead, but no warning from system. It will prevent emails working then. So I wonder if there is any way to check clamav? when it's not working, system will release an email to the admin?
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Aug 9, 2008
is there any method to check if all the memory on a server is working?
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Apr 23, 2008
I have opened up ports 5151 and 123 via iptables. From outside the box, is there a way I can verify that these ports are open?
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Mar 5, 2007
How can figure out which functions are active on my server?
I have root access and the server is Linux.
I want to know wheather the function "fsockopen" is open or not.
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Jan 18, 2007
I'm on shared hosting (apache) and would like to closer inspect my log files. 2 questions I have at the moment.
1. Where can I typically find my log files for downloading?
2. Is there any good (free) software I can use locally (Windows desktop) that can manage these logs i.e. stats, searches etc? At the moment I mainly want to run a search on the log files.
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Feb 13, 2008
Is there a way to track outgoing mail that's sent from a Linux server? I'm running on Fedora 8 now, and would like to confirm and check mail that's being sent out by a PHP application.
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Aug 5, 2009
Searching G, I find these for running checks on blacklisted ips:
http://whatismyipaddress.com/staticp...ss-blacklisted
http://www.mxtoolbox.com/blacklists.aspx
Which both seem to be for blacklisted email servers. But what about checking if the ip has been blacklisted for other reasons ( business practices, reports of complaint, adult sites, etc)
What is a decent check?
This is for checking on newly assigned dedicated ip's ( or other) before applying them to domains on a new account.
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Nov 21, 2008
Checking a domain for RBL listing
How can I check if my domain is listed in the RBL listing?
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Apr 3, 2008
I'd like to look at what my HELO configuration is but don't know how or where to look.
I am using a dedicated Linux/cPanel server. I'd like to make sure the HELO is configured correctly. My mailing software is EXIM.
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