InterServer Doesn't Care About DMCA

Apr 27, 2009

About: interserver.net

Mods, Please put this in correct section.

There is a website hosted on a server provided by interserver.net. This website is copying lot of data, which is copyrighted information of my client.

I have filed DMCA against the guy who is copying with interserver.net, but they have not responded for 5 days.

The guy running the site has given fake contact information and whois is private. The hosting company is also with some fake contact information.

And, the server provider doesn't respond.

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Pc-core.net Doesnt Care

Jan 28, 2009

so for over 3 weeks now pc-core.net had some problems with their servers and my accounts were just lost and no one answers my support tickets they just erase them, they disabled my account to support so i can only submit support tickets and click the link on the email.

they told me to email cshelpdesk.com to get my account moved to a new server and cshelpdesk is just telling me im SOL. they dont have access to the server i was at and basically to F off.

is there anything i can do? im basically just being ignored and they dont even have a number to them.

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Oct 15, 2009

I had bought a $39 atom server from Interserver for a personal project that lasted several months and just wanted to give them a "great job" for the great service/support I got from them, even considering it was an unmanaged server for $39/mo.

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Host-care.com

Nov 2, 2009

I realize this is an old thread but felt I should put my two cents in as a "host-care" customer.

I quoted out host-care due to the fact I don't actually purchase my hosting from them. They appear to be a provider for other web-hosting companies as I bought my hosting from a seperate vendor. I have also had my account suspended once before due to a problem in my scripting where a while loop continued running.

After 24 hours my site was back up and I had found the error and corrected it. The host-care.com website is the support site for my hosting company and if my hosting company is unable to solve the problem I am able to contact host-care directly.

To me it sounds like the original poster didn't read the TOS before jumping right in and didn't properly test his site before uploading.

All in all I've been with host-care about 2 years now and am happy with them.

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Jul 15, 2008

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HostNine - They Do Seem To Care

Jun 29, 2008

On Thursday, I posted a review (on anther host review site)* of H9 which was not very complimentary to say the least. To my surprise on Friday morning I had an email from Ben Gabler the Operations Manager with H9 and his email expressed some concerns about what I had written. He asked if he could call me to discuss my problems and to cut a long story short, we spent 45 minutes on the phone on Friday afternoon and he gave me the impression that he is a guy who is really concerned that all H9 customers get what they want in terms of both price and service.

Ben's call came at a very opportune moment as on Friday morning I had spent several hours with my new hosting company trying to get tech support from a supposedly 24/7 tech support team - it just didn't happen - and 48 hours later, it still hasn't!

He gave me several good reasons to have another go with H9 - none of them monetary! One of the things we discussed at length was tech support. Ben explained to me why they were trying to get customers to use tickets rather than the telephone, the reasons are to long to go into here but I do now believe that for 99% of everyday problems it is actually better to use a ticket system rather than the phone. I am surprised at my own reaction here because I far prefer to pick the phone up than tap away at the keyboard, but as Ben pointed out, with a ticket system, you have a full trail of what was said by by yourself and the person dealing with the ticket - ain't no arguing with that!

I have to say that I was very impressed that he looks at the reviews posted here and he was concerned enough about my complaint to actually do something about it personally.

So, I decided to give H9 another try. During the early hours of Saturday morning, H9 transferred several accounts from the other web hosting company to my H9 account, For the most part the transfers went without a hitch and the one problem there was was sorted within 10 minutes of my seeing and reporting it to H9.

So from a good start to a patchy week, I have come back to being a very satisfied customer.

If no one objects, I'll post regular updates here.

Tim

*I have since tried to add a correction to the review that I wrote but is seems that it can’t be done and I have had no reply to the email I sent to the site’s admins asking to add to the review. That is why this is being posted here.

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Apr 28, 2009

I have emailed leaseweb's abuse department with a link to one of the biggest french warez forums, they asked me to provide direct links to illegal contents and proof that I own it.

I emailed them links to windows, photoshop, movies, mp3, video games and stated that I don't own those but its clearly illegal. Here is the answer I got from them:
"I am only going to take action if I receive a complaint from the legit
owner."

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InterServer Setup Time

Sep 29, 2009

experience with InterServer, may I know how long it took for your servers to be set up?

I had order a server, received an order confirmation email. Then I paid through PayPal and that was the end of it. No payment confirmation.

My order status in the member page is still "pending".

Is this normal? I've only order about slightly more than a day ago.

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InterServer.net NJ/NY Colocation Review

Jan 1, 2008

Summary
I just wanted to create a quick post here letting everyone know that we've been with InterServer.net for about 7 months now and everything has been wonderful. The datacenter is beautiful, the support team is brilliant, uptime is fantastic, and the prices are quite a steal.

Datacenter
I personally drove our server to InterServer up in Secaucus back in May '07. It was quite a trip as they are so close to New York and we are located in South Jersey. When I arrived, I rolled down my window and asked the gentlemen who was walking inside if I was at the right place. He replied "Yes this is Interserver are you Richard?". To my surprise, I hadn't been there but a few seconds and was already speaking to the owner (whom I'd been communicating with through tickets prior to coming up). He quickly brought me into their NEW datacenter so that I could put our beast of a server on the rack and get it back online. As soon as I had it up, he had a KVM cart rolled over and was already working on getting things setup. The server was back online in less than 15 minutes of me walking in the door. While he worked, I observed the new facility. It's large, clean, and cool -- perfect combination. Because I had to get going, I couldn't stay for a tour of their other datacenter but I'm sure that it was equally as nice.

Support Team
On a number of occasions I have needed help getting hardware worked on as well as some software tweaks. John & team have always been very quick to resolve my tickets. They are very professional and fast regardless of whether I'm dealing with them through their helpdesk or the telephone. Whenever I call they are very nice and helpful and I really feel that they care about their customers.

Uptime
In all the time I've been with them their network has been just about FLAWLESS. There has been maybe one outage which didn't last long at all, which was a huge change of pace from my previous provider (Burst.net) who would have frequent and long-lasting outages.

Aside from that one minor hiccup in the 7 month period, the network is always EXTREMELY fast. I love the way their network is setup and it has very intelligent routing.

Whenever there is the slightest network congestion, their routers re-route traffic so that everything stays smooth. Because they share a lot of premium New York bandwidth, I feel that InterServer is a GREAT alternative to expensive colo providers like Voxel where you could spend a small fortune because they're in New York.

Bottom line: If you're looking for NY/NJ colocation or even just a dedicated server in that area, I highly recommend InterServer.

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Between the two, who would you choose and why?

For the sake of argument, the price is the same and you are making the decision based off being in my location, not your own.

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I setup Apache 2.2.21 on a Win7 (32-Bit) Desktop with SVN 1.5.6 and WebSVN 2.3.3.

My problem lies with navigating to view the repository thru websvn.

I only want my users to be able to access the websvn thru this url, 'myservername/websvn' but they are able to access it thru other variations of the url, eg.'myservername/WebSvn', 'myservername/wEbSvN', 'myservername/WebSVN'.

I am using CheckCaseOnly but it still does not solve the problem. Here's the code of my config file for websvn,

#Alias /websvn/ "C:/Program Files/Apache Software Foundation/Apache2.2/htdocs/websvn/"
<Directory /websvn/> Options FollowSymLinks CheckCaseOnly on
#Redirect any requests to this page to the page u want FallbackResource listing.php Order allow,deny Allow from all <IfModule mod_php4.c>

[Code] ....

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Jun 8, 2009

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ThePlanet DMCA

Jun 8, 2009

First off thank you WHT for providing these forums and please forgive me for my first post being a huge rant!

We have contacted ThePlanet multiple times with DMCA requests to have a website remove illegal copies of our software from their website. The website is (*****.com *removed link*), and ThePlanet hosts them.

This issue has been ongoing for over 10 days, our original DMCA from them was ignored.

We resent another on Tue June 2, 2009, that one was responded to. Either no one from ThePlanet bothered to visit the warez website or they encourage warez on their networks because the website is still up; they initially removed links to our software but added new ones hours later.

We contacted ThePlanet again hours later with our email again to be disregarded. We sent another reply last Friday, ThePlanet responded back that our email was not in proper DMCA format; but do not bother to see the entire website is nothing but warez. Do these guys just not care that warez is on their network? I didn't realize the economy has gotten so bad they now cater to warez websites.

Visit the website and see that is has full ISO copies of Windows and other software, has full dvdrip movies and copies of games, as well as crack patches and keygenerators.

Why is it that ThePlanet allows these websites to operate and that their AUP is a total joke? Obviously if you want to distribute warez ThePlanet seems like the best place to do it.

We also hosted our websites on ThePlanet but intend to cancel service with them due to this issue. I encourage anyone that is a software developer and uses ThePlanet to also dump their service.

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Sep 17, 2008

I contacted HostGator a few days ago in regards to a website being hosted on their network. The blog post had a link to a decompiler that would decompile applications written by a certain program. The responses I received from Richard F. (Network Security Administrator) of HostGator was not what I expected.

At first, Richard F. wants to see the EULA of the software that the decompiler is made for. So, I send him the URL and even quote the EULA. It states, "Neither you nor any third party may modify, adapt, decompile or reverse engineer the Games." In addition, I pointed Richard to the author's blog where the author is not happy about the decompiler as people can use it to steal and ripoff games and applications written with this software. Richard F. then defends the decompiler by stating the following:

"Well, this is a complicated situation. Having the decompiler available is in itself not any violation of the EULA. However, if someone uses it then it's a violation of that EULA. Making the decompiler available solely as a source of information is not in any way infractionary, this has been held up in court cases with companies such as Microsoft."

It seems he is trying to use some alleged loophole of having it available for "information purposes only" does not make it illegal or a violation of HostGators TOS/AUP. I then notify him that it is also a DMCA violation as the only reason for reverse engineering per the DMCA is if the software is no longer available nor the author available. Neither of these conditions are met as the software that is decompiled is still being made and the community that uses the software is active. Richard F. then makes the following illogical analogy:

"Yes it could be seen as a violation of the DMCA. However, again, as an informational source, it is not in any violation. If we wanted to go on a tangent and say that this tool was written in, say C#, we could then hold Microsoft liable for creating both the C# language and an IDE to allow someone to write this tool. But they're not liable for what is created with or done with their tools, they merely provide them. This is where we are in this situation. Simply providing the information is not illegal."

Firstly, no one ever went on any tangent. Next, his analogy makes no sense. The fact of the matter is that the website being hosted on HostGator's network is distributing a decompiler that circumvents security measures in a program. People that use this particular software to compile their games and applications can have their source code revealed by a person simply running this decompiler.

I guess Richard F. is not used to dealing with techniaclly adept people. Therefore, he pulls a bunch of technical BS out of his gator butt and expects me to believe it.

I have forwarded this issue to The Planet as well as to the author that made the software being decompiled. I have notified him of HostGator condoning the use and distribution of this decompiler. I think it's pretty sad when a hosting company starts to defend immoral and unethical activities. And to think, this joker is actually has the position of "Network Security Administrator." He sounds like some kid barely out of high school computer science class.

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Apr 25, 2009

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Does anyone know of a dedicated server hoster who does not jump the gun and shut down sites from a little Cease and Desist letter for around 299 EUR a month?

The site gets roughly in the thousands of hits per day.

(Off-shore hosting is fine too)

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Oct 25, 2009

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So this what I got in reply after 2 weeks-

Quote:

Please review our DMCA procedures which follow the OCILLA. Also note, the sworn statements and all other information listed on our DMCA page are not only required but mandatory for any DMCA report. This will allow you to specifically identify the intellectual property that you own and is being infringed upon, which is required by law.

There are many verified third party DMCA/COPYRIGHT agencies who act on behalf of the intellectual property holders who can verify and submit these claims on behalf of the intellectual property owners. This will insure that legally, the intellectual property owner and the ISP is protected in the event of an account termination.

Softlayer DMCA information [url]

[url]

[url]

And they didnt took any actions against that site and what I see is that warez site is operating till now on softlayer servers. Looks like softlayer didnt warned the site admins too. 1 month passed after my complaint and its still operating.

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Dec 6, 2008

We recently discovered another host had stole parts of our page and use it as theirs. Right now we are currently looking to contact it's service provider to submit the DMCA complain. However we have no success of contacting their provider XO. So now we are looking to contact their actual provider (reseller of XO) but we were unsuccessful in finding such info. If anybody here could give us a hand?

The site in question.[url]compare to ours[url]
as you can see the table is identical.

Their IP- 209.31.114.36
XO Communications XOXO-BLK-11 (NET-209-31-0-0-1)
209.31.0.0 - 209.31.255.255
SECURE-24 XOXO-209-31-112-0 (NET-209-31-112-0-1)
209.31.112.0 - 209.31.115.255
# ARIN WHOIS database, last updated 2008-12-05 20:12
Have sent in a claim as instructed on this page [url], but havn't heard a reply yet.

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Dec 10, 2008

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I have sent DMCA take down notices to theplanet, following their procedure (which is the standard legal procedure) but they have not done anything to the perpetrator. He has managed to spring up 2 websites already, and is no doubt planning to launch more.

Not sure if anyone else has been in this type of situation but I need to get something done about this. I have no doubt in my mind that even if theplanet did shut his sites down, or at least wiped the infringing software from the disks, he would jump over to another host and do the same thing again. My company doesn't have time to waste chasing him around, however the software he has contains a lot of proprietary code that we created and was never intended to be public.

So far both of the domains that he is using have Network Solutions as the registrar. Does Netsol assist with this kind of thing? Hopefully someone with similar experience can chime in with some advice.

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Mar 23, 2009

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# Lists of ports in the following comma separated lists can be added using a
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# Allow incoming TCP ports
TCP_IN = "53,1116,80"

# Allow outgoing TCP ports
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csf: v4.56 (generic)
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am not useing any of control panel or ftp ...

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Jun 17, 2008

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Good morning,

Thank you to trust us, there is not my point of view or that of my colleague problem of the kernel compilation on your server or a file corrupted, and your Apache web server is functional, Status of the launch; after this command, via ssh:
/ etc / init.d / httpd start
Starting httpd: [OK]

We see that the port is open 80:
netstat-tanpu | grep 80
tcp 0 0 0.0.0.0:7080 0.0.0.0: * LISTEN 3071/lshttpd
tcp 0 0 0.0.0.0:80 0.0.0.0: * LISTEN 14349/httpd

From the outside, at this precise moment, we are able to establish a connection on port 80:

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Trying 91.121.148.X ...
Connected to ks357687.kimsufi.com.
Escape character is'^]'.
Get
<! DOCTYPE HTML PUBLIC "- / / IETF / / DTD HTML 2.0 / / EN">
<html> <head>
<title> 501 Method Not Implemented </ title>
</ head> <body>
<h1> Method Not Implemented </ h1>
<p> get to / not supported. <br />
</ p>
<hr>
<address> Apache/2.2.8 (EL) Server at ks357687.kimsufi.com Port 80 </ address>
</ body> </ html>
Connection closed by foreign host.

If I stop the Apache server:

/ etc / init.d / httpd stop
Stopping httpd: [OK]

More than 80 active port or connection possible from the outside:

In this case the connection of the exterior evidemment is not possible:

Telnet ks357687.kimsufi.com 80
Trying 91.121.148.X ...
telnet: Unable to connect to remote host: Connection refused

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I have checked that this OS support up to 32GB . Why it doesn't detect all 4GB ?
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Mainboard : Intel chipset 915GL

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Sep 26, 2007

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But, using [url], the site is loaded ok, withouth any problems.

DNS zone shows:

Code:
; cPanel 11.11.0-BETA_16977
; Zone file for site.com
$TTL 14400
@ 86400 IN SOA mydns1.wolo.com. admin.hostingserver.com. (
2007092601 ; serial, todays date+todays
86400 ; refresh, seconds
7200 ; retry, seconds
3600000 ; expire, seconds
86400 ) ; minimum, seconds

site.com. 86400 IN NS mydns1.wolo.com.
site.com. 86400 IN NS mydns2.wolo.com.

site.com. IN A IP_ADDRESS

localhost.site.com. IN A 127.0.0.1

site.com. IN MX 0 site.com.

mail IN CNAME site.com.
www IN A IP_ADDRESS
ftp IN A IP_ADDRESS
Apache virtual host code

Code:
<VirtualHost IP_ADDRESS>
ServerAlias www.site.com
ServerAdmin webmaster@site.com
DocumentRoot /home/siteuser/public_html
ServerName site.com

<IfModule mod_suphp.c>
suPHP_UserGroup siteuser siteuser
</IfModule>
<IfModule mod_php4.c>
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<IfModule mod_php5.c>
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Group siteuser
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CustomLog /usr/local/apache/domlogs/site.com combined
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Jun 26, 2007

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After trying to send mail unsuccedfully several times, this is the error I am getting.

Hi. This is the qmail-send program at yahoo.com.
I'm afraid I wasn't able to deliver your message to the following
addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

:
Sorry, I couldn't find any host by that name. (#4.1.2)
I'm not going to try again; this message has been in the queue too
long.

--- Below this line is a copy of the message.

Quote:

Originally Posted by copy of email

Return-Path:
Received: (qmail 90296 invoked by uid 60001); 25 Jun 2007 04:05:27
-0000
DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws;
s=s1024; d=yahoo.com;

h=X-YMail-OSG:Receivedate:Fromubject:To:MIME-Version:Content-Type:Content-Transfer-Encoding:Message-ID;

b=GYMZ4utbLEJMc+EXHdW5Ng5ZJeCArXAubpEaUtZzZz77STh9HAGNhrFDjgfqNJ5BdE/
SAlCQ78wseeWPTqUFlalE246OSls0L2tnadTvmxHAQiALfIJ/efHw980subD/VVk6c3NZXGKaKn3vQwJ57bHW5a6qsWjazjl6BXp5Q20=;
X-YMail-OSG:
1iaqBZkVM1mfqTKSQPqhJwf61.zXtBuozzwn.p275yXXF_KgFA8taeSyThc.P1xawEKTuVIB
Vgxk18AHBp_TxSZD753CsOSTbU56JD1OgWwBl8GCwZNxI6YhJHPfyg--
Received: from [203.177.91.252] by web32604.mail.mud.yahoo.com via
HTTP; Sun, 24 Jun 2007 21:05:26 PDT
Date: Sun, 24 Jun 2007 21:05:26 -0700 (PDT)
From: *********
Subject: test
To: sales@*********.com
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="0-357102911-1182744326=:89673"
Content-Transfer-Encoding: 8bit
Message-ID: <979097.89673.qm@web32604.mail.mud.yahoo.com>

--0-357102911-1182744326=:89673
Content-Type: text/plain; charset=iso-8859-1
Content-Transfer-Encoding: 8bit

test

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Installed Apache Can Access Via LAN IP + Localhost But WAN IP Doesnt Work

Oct 30, 2008

I'm on windows vista. I've got an SDSL line into the house with a dedicated IP 62.etc. I've then got a Prestige 791R and all PC's plugged in to that. I've also got a wireless router for my Wii set up.

Basically I've set up this DHCP thingy to start at 192.etc.3 and the Wireless router is at 192.etc.1 and the Prestige is at 192.etc.2 my pc is at 192.etc.9

This is about where my knowledge stops unfortunately.

I have installed apache as the most basic default install I think you can and it seems to be working absolutely fine. I'm assuming I could also install PHP and MySQL etc and wouldn't have too much of a problem, however, my friend cannot seem to access the environment from the WAN IP and when I type in my WAN IP I get the prestige router's control panel.

I read somewhere that I needed to forward port 80, now I can 'open' ports in the prestige control panel but I did try opening port 80 in the control panel and pointing it to my LAN IP (92.etc.9) but it didn't seem to work.

I'm at a bit of a loss so if anyone could point me in the right direction I would be most grateful, just to clarify:

//localhost loads the html file 100%
//192.etc.9 loads the html file 100%
//62.WANIP internally loads my prestige routers control panel
//62.WANIP externally does not load a page (cannot be found)

If you need any more info just let me know and I'll get it.

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