Host-care.com
Nov 2, 2009
I realize this is an old thread but felt I should put my two cents in as a "host-care" customer.
I quoted out host-care due to the fact I don't actually purchase my hosting from them. They appear to be a provider for other web-hosting companies as I bought my hosting from a seperate vendor. I have also had my account suspended once before due to a problem in my scripting where a while loop continued running.
After 24 hours my site was back up and I had found the error and corrected it. The host-care.com website is the support site for my hosting company and if my hosting company is unable to solve the problem I am able to contact host-care directly.
To me it sounds like the original poster didn't read the TOS before jumping right in and didn't properly test his site before uploading.
All in all I've been with host-care about 2 years now and am happy with them.
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Jun 29, 2008
On Thursday, I posted a review (on anther host review site)* of H9 which was not very complimentary to say the least. To my surprise on Friday morning I had an email from Ben Gabler the Operations Manager with H9 and his email expressed some concerns about what I had written. He asked if he could call me to discuss my problems and to cut a long story short, we spent 45 minutes on the phone on Friday afternoon and he gave me the impression that he is a guy who is really concerned that all H9 customers get what they want in terms of both price and service.
Ben's call came at a very opportune moment as on Friday morning I had spent several hours with my new hosting company trying to get tech support from a supposedly 24/7 tech support team - it just didn't happen - and 48 hours later, it still hasn't!
He gave me several good reasons to have another go with H9 - none of them monetary! One of the things we discussed at length was tech support. Ben explained to me why they were trying to get customers to use tickets rather than the telephone, the reasons are to long to go into here but I do now believe that for 99% of everyday problems it is actually better to use a ticket system rather than the phone. I am surprised at my own reaction here because I far prefer to pick the phone up than tap away at the keyboard, but as Ben pointed out, with a ticket system, you have a full trail of what was said by by yourself and the person dealing with the ticket - ain't no arguing with that!
I have to say that I was very impressed that he looks at the reviews posted here and he was concerned enough about my complaint to actually do something about it personally.
So, I decided to give H9 another try. During the early hours of Saturday morning, H9 transferred several accounts from the other web hosting company to my H9 account, For the most part the transfers went without a hitch and the one problem there was was sorted within 10 minutes of my seeing and reporting it to H9.
So from a good start to a patchy week, I have come back to being a very satisfied customer.
If no one objects, I'll post regular updates here.
Tim
*I have since tried to add a correction to the review that I wrote but is seems that it can’t be done and I have had no reply to the email I sent to the site’s admins asking to add to the review. That is why this is being posted here.
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Apr 28, 2009
I have emailed leaseweb's abuse department with a link to one of the biggest french warez forums, they asked me to provide direct links to illegal contents and proof that I own it.
I emailed them links to windows, photoshop, movies, mp3, video games and stated that I don't own those but its clearly illegal. Here is the answer I got from them:
"I am only going to take action if I receive a complaint from the legit
owner."
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Jan 28, 2009
so for over 3 weeks now pc-core.net had some problems with their servers and my accounts were just lost and no one answers my support tickets they just erase them, they disabled my account to support so i can only submit support tickets and click the link on the email.
they told me to email cshelpdesk.com to get my account moved to a new server and cshelpdesk is just telling me im SOL. they dont have access to the server i was at and basically to F off.
is there anything i can do? im basically just being ignored and they dont even have a number to them.
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Apr 27, 2009
About: interserver.net
Mods, Please put this in correct section.
There is a website hosted on a server provided by interserver.net. This website is copying lot of data, which is copyrighted information of my client.
I have filed DMCA against the guy who is copying with interserver.net, but they have not responded for 5 days.
The guy running the site has given fake contact information and whois is private. The hosting company is also with some fake contact information.
And, the server provider doesn't respond.
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Feb 25, 2013
I setup Apache 2.2.21 on a Win7 (32-Bit) Desktop with SVN 1.5.6 and WebSVN 2.3.3.
My problem lies with navigating to view the repository thru websvn.
I only want my users to be able to access the websvn thru this url, 'myservername/websvn' but they are able to access it thru other variations of the url, eg.'myservername/WebSvn', 'myservername/wEbSvN', 'myservername/WebSVN'.
I am using CheckCaseOnly but it still does not solve the problem. Here's the code of my config file for websvn,
#Alias /websvn/ "C:/Program Files/Apache Software Foundation/Apache2.2/htdocs/websvn/"
<Directory /websvn/> Options FollowSymLinks CheckCaseOnly on
#Redirect any requests to this page to the page u want FallbackResource listing.php Order allow,deny Allow from all <IfModule mod_php4.c>
[Code] ....
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Apr 11, 2008
I'm configuring a website for a client who has moved their web hosting to downtownhost, but is keeping their email hosting with their current provider. They do not want to configure an MX entry on DTH to autoforward email back to their current provider because they don't want their email to pass through DTH.
In order to do this, do I keep the nameserver entries on the current provider the same, and configure an http redirect to point to DTH? Or is there something else I should configure on the current provider?
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May 21, 2009
I'm wondering if you can tell me something about your experience with a host/server in a different country or overseas.
My webpage will be mostly frequented by Australians.
What do you think is the advantage and the disadvantage of having a host in your own country and having one overseas?
I'm thinking about stability, traffic speed, peak hours in different time zones, customer service, ....
What are your experiences?
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Aug 3, 2008
I was with Blue Host and their support and service was pretty bad. Servers going down all the time, and chat support was terrible. Then I moved to Host Monster and received the same kind of service/support. I later then figured out that Blue Host and Host Monster is runned by the same people. For example, I opened up a tech support ticket with Host Monster and then they replied signing their signature with Blue Host. So I got the same service: terrible tech support and servers kept going down. Now I'm looking for a new web hosting. I a few people here gave Host Gator some good reviews. I hope Host Gator is not run be the same people that runs Blue Host and Host Monster.
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Jul 8, 2008
Does anyone have a preference for Host Excellence compared to Blue Host?
Do you think their basic offers are the same?
This is for just a couple of simple domains and sites to be hosted.
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May 27, 2008
with this being my first website goddady's website tonight or there blog site plan seem pretty good as I do not know how to build a professional looking website nor do I have a knowledge of HTML. Are there other hosts that offer better services such as these?
Also I would want to register with 1&1 as to register privately is free but with godaddy it costs around $15 and I've heard of godaddy stealing persons domains when they haven't even expired yet i.e. familyAlbum.com?
Is it allowed for instance to register my domain name with 1&1 and host my site with godaddy?
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Jun 16, 2008
If you had to chose either Host Gator or Hawk Host which would you go with and why? Don't bring any other hosts into consideration just compare these two. This would be for a standard website, forum, and a few downloads if it makes a difference...nothing too fancy.
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Dec 12, 2007
I have just made a personal website using photoshop, html, css and php. My site contains an index page, a gallery page with 8 photos, a contact page with a form and an extra page with some quotes. I am planning to use a paid host for the first time. Based on feedbacks from some of my sitepoint friends, I decided to go in for shared hosting. I thought of using Hostdogs.com as they have the option of a monthly billing cycle. I thought that I have the option of changing my host after a month if I am not happy with them. I have also read a lot about Hostgator.com. A lot of sitepoint members seem hooked to it.
1. Can anyone give an opinion as to which host I should go in for? Hostdogs also give a free domain. Is there any reason I should go in for Hostgator instead of Hostdogs?
2. One more question, I have heard that once I have a site running, I can earn money through the advertisements placed on it? How do I place advertisements on my site?
3. One last and very important question is whether it is right to go in for shared hosting at this point of time. I just read this
Quote:
When you look for a suitable host, be sure to check out the amount of bandwidth that will be available to your site. Even a site that doesn't require a great deal of data transfer per month could run slowly if you're hosted on a shared server; particularly if you are on the same server as a more popular or bandwidth-intensive site.
The more sites hosted on a server, the more likely they are to compete with each other for available resources, including bandwidth. This is why you may notice a reduction in server response times during busy periods, or during a sudden peak in traffic at a busier site on a server that you share.
This made me wonder whether I should go in for shared hosting. But then mine is a personal home page which may not have so much of traffic.
4. What does the paragraph below mean? How does one handle ones registration manually?
Self-Management (no cost)
Select this option if you prefer to handle your registration manually.Your web host can establish service with any Top-Level Domain (TLD), international or domestic.
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Dec 31, 2007
I will be setting up a site which uses ASP.NET 1.1. I know versions 3.0/3.5 are available, but they are not yet V2.0 compliant. Anyway thst is not the issue - just context.
Would like your advice as to whether it would be better to host this site with a company who looks as though they are specialising in ASP; such as DiscountASP, or Softsyhosting, or go with a general Windows hoster such as Steadfast, Fluidhosting, or 3Essentials?
I know nothing about ASP, so I don't know whether it is not at all neccessary to have a host specifically knowledgable about it, as I am unlikely to ever have problems with it, OR; I will most certainly have to address ASP issues sometime, so it would be essential to have support who really knows ASP.
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Mar 3, 2005
I got the beta of vis studio 2005 about a month ago and happily started coding away. I recently told my host to convert to asp.net 2.0 so I could upload the stuff and have it work and he said he couldnt until the non beta comes out.
Is there anyone out there at the moment who will host asp.net 2.0?
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Jan 21, 2009
company that will do Web Hosting along with FTP hosting in 1 package?
Looking for full support for SQL, PHP, etc.
FTP Support would be for 2 people in different states to share files for work.
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Feb 10, 2009
I just want to ask the community of WHT a series of questions about shared and reseller hosting and what you would like out of a shared/reseller host.
What do you look for in a web host (in terms of shared and reseller hosting).
Do you prefer cheap "unlimited" and "unmetered" plans?
Would you like support through live chat, phone, or helpdesk?
What kind of price range would you consider reasonable for a shared hosting plan? a reseller plan?
Would a community forum with support staff and other clients be a plus to you?
Does the site's design and the software it utilizes be a concern to you?
In your opinion, what would make you choose a specific web hosting company over any other?
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Oct 26, 2009
Anyone have a recent bad experience with 247-host.com?
I'm considering moving my website there.
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May 4, 2008
Is there any disadvantages to hosting on a US based host? When I'm currently in the UK, I'm planning on a website with a huge amount of content, and so far only the US hosts seem to offer enough bandwidth for the price? I've checked out a lot of UK Hosts but they all seem to be considerably lower than the US bandwidths.
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Nov 23, 2008
whose your host,what do you think about your hosting company.
are you satisfied with your host?
Actually i was looking to switch hosting companies,and wanted to know which is reliable?
Im looking for a VPS,with 1-2 GB of ram and 2.5 Ghz of Processor
Budget=35$-50
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Sep 18, 2008
I have been with a lot of web hosting providers and I even gave my experiences a few days ago with heart internet, but 'JUST HOST' justhost.com rocks!! Can you imagine, I tried calling them and lines were busy, and submiitted a form online asking them to call, and I was called in under 3 minutes. The servers are fast, I uploaded my entire website in a few minutes. And what they offer for £3.95p/m is just unbelievable.They even offer a free domain, but make sure you claim it at point of buying or you cannot do this after.
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Apr 25, 2007
I'm currently on a VPS server at JaguarPC. In 1 week time I upgraded my account from shared hosting, to semi-dedicated hosting and then to VPS because my script was affecting other users on the server. I always thought that a VPS is like a server. With this I mean that I thought that I will be the only one affected if my scripts are using too many resources. But I was just informed by JaguarPC that users on a VPS server can affect each other.
I'm currently looking around to see if there are any reliable VPS host out there where my performance is not affected by my neighbors, and the performance of my neighbors not affected be me? Are there VPS hosts like this out there?
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Nov 25, 2007
I know this can be done because I was told that you can host yourself right from your own desktop computer. But how? I have XAMPP installed and I have my own domain name, but how do I set it all up to be accessed on the web?
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Jun 6, 2007
I operate a Web Hosting service, and I'm interested in finding out what people really want in a web host. Post your suggestions here.
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Aug 13, 2007
i am after cheap offshore VPS hosting?
I have searched the forum but nothing has suited me.
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Oct 16, 2007
I have TOR (Vidalia Bundle) running on my PC (Windows XP) without any problems.
I have installed a website application on my server (Linux web host) that supports a Proxy ip address and port.
I would like to know if anyone has been able to configure TOR so that it can talk to my web host?
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Aug 25, 2007
after all the frustration with the previous host. time to find a new on.
i got more than 10 sites but less than 20. all in asp.net + sql, there are all online-stores. thus i do want a account which can host all my sites(domains), regarding the space, 1~5 GB total is good enough. i don't think i need those 300GB - well, if it's, why not. The host should be fast and stable...
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Aug 23, 2009
This is a big company, that offers a lot of features for a relatively small price (with discounts readily available). They have a positive image. Customer service seems cheery. Unlimited storage and bandwidth is a definite plus. I signed up with them in November 2008, and mostly did not encounter problems with them until late July other than slow server access via my base from South America. Sign up and set up went relatively smooth. I had no major problems other than my page loading slowly, which I partly improved by making several adjustments to my Joomla site, but even after optimization the page still has its moments of slowness.
In an earlier post in this forum, I detailed the first issues. There were two main problems: one, my articles pages were showing up blank in PhP5, and two, I was unable to enter my Joomla Administrator at times. On the first issue, it turned out partly due to PhP5 not performing properly, and later, a plugin that should have been de-activated. The second issue, am still not sure, and its happening again.
One week ago, after just a few precious days of my site functioning normally, the bad luck poured on further still. I was hit this time by the NobodyCoder hacker. What an incredible coincidence of bad luck! Made me wonder, given the tone of some of my prior complaints, but then I did see that other Lunarpage customers were also hit on the same day as me, and some of them, on the same server.
Two days after the hacker struck, and no response to my emails, I finally got someone from Lunar to give me some time after I complained publicly in their forum page. A customer service supervisor took the unprecedented step of calling me.
First, though Lunarpages harps on its customers being at fault, through faulty scripts and such, I learned of some security measures that Lunarpages fails to inform its customers about that could conceivably help with such issues -- especially on shared servers -- such as the really helpful step of activating "suphp." When we were talking, the customer service rep was inside my Cpanel and I asked him if he would go ahead and make that change for me. He said he would do that, and that he was doing so while we talked. I was disappointed to see after the conversation that he had lied to me and had not make that change for me. Beyond this blatant display of dishonesty, I moreover pointed out to the customer service rep that I had read mod_security for Apache should be activated and configured -- he assured me that it was. I looked after our conversationm it in fact wasn't and that there was nothing about this to be found in their Knowledge base.
Concerning the hacker who messed up my site, it appears that multiple sites have been hit, particularly on my server. The customer service rep rightly agreed with me that this hack is obviously not targeting sites individually but sending it out en masse via a robot or program. Given that, and that many sites on my server have been hit, it would appear the hacker has found a way to exploit sites on their server (s). However, the response from Lunarpages support people again has so far has been mainly to tell people to do virus scans of their computers and change passwords, all of which helpful but likely don't do much to tackle the real issue.
The net result is that while the security issue appears to have been a broader, server wide security breakdown, the Lunarpages company has sidestepped any responsibility in the matter and done little to help customers get out of this mess. One wonders if it will happen again once my site goes back online (because of their slow server it took me about 3 days to upload the backup.) In general, though their customer service reps are generally polite, they react slowly to customer issues and often are completely ineffective.
I am looking for a new web host.
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May 25, 2008
I know that this post will get deleted like the last ones but I'm tired of getting spam from a Rackspace customer. sendemedia.com keeps claiming that I "agreed to receive information from Consumerbase and our partners". Bull. I would never sign up for intentional spam. Additionally, they're using an email address that I haven't used in literally 5 years that only gets spam any more.
But I report them every time to rackspace.com. And, apparently, given that they never do anything about it, rackspace.com is just fine with the spam.
Don't host with them! WHT will likely delete / water down this post but if you read this do not support rackspace!
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Apr 13, 2008
i got a adult blog(wordpress),sometime i will put some torrent files on my blog,i use lunarpages share host before,recently,traffic up to 3000uv/day,share host can't hadle it,so i wanna upgrade to VPS,lunarpages ask me 39.9$/m,just wanna know is there any other choice for me.
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Jan 29, 2008
I am looking for a host for a small business. The client has requested that the host be completely free of any adult content. I usually use DreamHost but I am not sure how to check if they host any adult sites or not.
The site will be an online catalogue with shopping cart.
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