Provider With DMCA Complain
Dec 6, 2008
We recently discovered another host had stole parts of our page and use it as theirs. Right now we are currently looking to contact it's service provider to submit the DMCA complain. However we have no success of contacting their provider XO. So now we are looking to contact their actual provider (reseller of XO) but we were unsuccessful in finding such info. If anybody here could give us a hand?
The site in question.[url]compare to ours[url]
as you can see the table is identical.
Their IP- 209.31.114.36
XO Communications XOXO-BLK-11 (NET-209-31-0-0-1)
209.31.0.0 - 209.31.255.255
SECURE-24 XOXO-209-31-112-0 (NET-209-31-112-0-1)
209.31.112.0 - 209.31.115.255
# ARIN WHOIS database, last updated 2008-12-05 20:12
Have sent in a claim as instructed on this page [url], but havn't heard a reply yet.
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Nov 16, 2008
We got a trouble with their service and they don't reply our complain message looking for a good solution. Up till now we still waiting for their respond..Asish...WHERE ARE YOU...!
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Apr 23, 2008
We just receive few orders in past month for servers advertised here and most of them was a fraud order. Just was surprised with a number of fraud sourced from WHT advertising. Anyone have a same bad experience?
And what do you think about "quality" of customers who order server's advertised on WHT? Are they honest, clean and loyal to host?
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Oct 2, 2007
If I use say two SAS 36gig 15k rpm drives 16mb cache - identical specs but different drive manufacturer's / models, do you guys think I would run into anything wierd? I've never really tried it. Is matching absolutely required? Never know..I doubt seek times different by a millisecond would cause issues but I just want to check.
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Jun 8, 2009
Im trying to get abit more information, if the DMCA is a US law/ agreement whats the british version or european version?
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Jun 8, 2009
First off thank you WHT for providing these forums and please forgive me for my first post being a huge rant!
We have contacted ThePlanet multiple times with DMCA requests to have a website remove illegal copies of our software from their website. The website is (*****.com *removed link*), and ThePlanet hosts them.
This issue has been ongoing for over 10 days, our original DMCA from them was ignored.
We resent another on Tue June 2, 2009, that one was responded to. Either no one from ThePlanet bothered to visit the warez website or they encourage warez on their networks because the website is still up; they initially removed links to our software but added new ones hours later.
We contacted ThePlanet again hours later with our email again to be disregarded. We sent another reply last Friday, ThePlanet responded back that our email was not in proper DMCA format; but do not bother to see the entire website is nothing but warez. Do these guys just not care that warez is on their network? I didn't realize the economy has gotten so bad they now cater to warez websites.
Visit the website and see that is has full ISO copies of Windows and other software, has full dvdrip movies and copies of games, as well as crack patches and keygenerators.
Why is it that ThePlanet allows these websites to operate and that their AUP is a total joke? Obviously if you want to distribute warez ThePlanet seems like the best place to do it.
We also hosted our websites on ThePlanet but intend to cancel service with them due to this issue. I encourage anyone that is a software developer and uses ThePlanet to also dump their service.
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Sep 17, 2008
I contacted HostGator a few days ago in regards to a website being hosted on their network. The blog post had a link to a decompiler that would decompile applications written by a certain program. The responses I received from Richard F. (Network Security Administrator) of HostGator was not what I expected.
At first, Richard F. wants to see the EULA of the software that the decompiler is made for. So, I send him the URL and even quote the EULA. It states, "Neither you nor any third party may modify, adapt, decompile or reverse engineer the Games." In addition, I pointed Richard to the author's blog where the author is not happy about the decompiler as people can use it to steal and ripoff games and applications written with this software. Richard F. then defends the decompiler by stating the following:
"Well, this is a complicated situation. Having the decompiler available is in itself not any violation of the EULA. However, if someone uses it then it's a violation of that EULA. Making the decompiler available solely as a source of information is not in any way infractionary, this has been held up in court cases with companies such as Microsoft."
It seems he is trying to use some alleged loophole of having it available for "information purposes only" does not make it illegal or a violation of HostGators TOS/AUP. I then notify him that it is also a DMCA violation as the only reason for reverse engineering per the DMCA is if the software is no longer available nor the author available. Neither of these conditions are met as the software that is decompiled is still being made and the community that uses the software is active. Richard F. then makes the following illogical analogy:
"Yes it could be seen as a violation of the DMCA. However, again, as an informational source, it is not in any violation. If we wanted to go on a tangent and say that this tool was written in, say C#, we could then hold Microsoft liable for creating both the C# language and an IDE to allow someone to write this tool. But they're not liable for what is created with or done with their tools, they merely provide them. This is where we are in this situation. Simply providing the information is not illegal."
Firstly, no one ever went on any tangent. Next, his analogy makes no sense. The fact of the matter is that the website being hosted on HostGator's network is distributing a decompiler that circumvents security measures in a program. People that use this particular software to compile their games and applications can have their source code revealed by a person simply running this decompiler.
I guess Richard F. is not used to dealing with techniaclly adept people. Therefore, he pulls a bunch of technical BS out of his gator butt and expects me to believe it.
I have forwarded this issue to The Planet as well as to the author that made the software being decompiled. I have notified him of HostGator condoning the use and distribution of this decompiler. I think it's pretty sad when a hosting company starts to defend immoral and unethical activities. And to think, this joker is actually has the position of "Network Security Administrator." He sounds like some kid barely out of high school computer science class.
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Apr 25, 2009
my host freaked up when getting a letter from a company about DMCA, and quickly shut my site down.
Does anyone know of a dedicated server hoster who does not jump the gun and shut down sites from a little Cease and Desist letter for around 299 EUR a month?
The site gets roughly in the thousands of hits per day.
(Off-shore hosting is fine too)
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Oct 25, 2009
I have sent a DMCA notice to softlayer because I saw warez forum thats abusing USA laws and they are giving away lots of hacked rapidshare accounts to its users. So I have made my complaint but I didnt said what infringed my copyrights. And softlayer can see the warez site and decide them selves.
So this what I got in reply after 2 weeks-
Quote:
Please review our DMCA procedures which follow the OCILLA. Also note, the sworn statements and all other information listed on our DMCA page are not only required but mandatory for any DMCA report. This will allow you to specifically identify the intellectual property that you own and is being infringed upon, which is required by law.
There are many verified third party DMCA/COPYRIGHT agencies who act on behalf of the intellectual property holders who can verify and submit these claims on behalf of the intellectual property owners. This will insure that legally, the intellectual property owner and the ISP is protected in the event of an account termination.
Softlayer DMCA information [url]
[url]
[url]
And they didnt took any actions against that site and what I see is that warez site is operating till now on softlayer servers. Looks like softlayer didnt warned the site admins too. 1 month passed after my complaint and its still operating.
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Nov 13, 2008
Does anyone have the abuse/DMCA complaint email for OVH as I need to file a complaint but cant find it.
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Dec 10, 2008
How well does ThePlanet.com handle DMCA complaints?
Recently got shafted by a client for over $30K (3 months of work plus our own out of pocket expenses). To make matters worse, this crook took the PHP source code which my company offers as a hosted solution and installed it on a dedicated server at Theplanet.com.
I have sent DMCA take down notices to theplanet, following their procedure (which is the standard legal procedure) but they have not done anything to the perpetrator. He has managed to spring up 2 websites already, and is no doubt planning to launch more.
Not sure if anyone else has been in this type of situation but I need to get something done about this. I have no doubt in my mind that even if theplanet did shut his sites down, or at least wiped the infringing software from the disks, he would jump over to another host and do the same thing again. My company doesn't have time to waste chasing him around, however the software he has contains a lot of proprietary code that we created and was never intended to be public.
So far both of the domains that he is using have Network Solutions as the registrar. Does Netsol assist with this kind of thing? Hopefully someone with similar experience can chime in with some advice.
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Feb 27, 2009
I just had the pleasure of having my entire host containing multiple sites,being suspended by Godaddy because someone sent them a notice of infringement. Even though I had resolved the issue with the copyright holder 8 hours before Godaddy suspend the host.
Which brings me to my question, anyone know of a host that's reliable, well priced and not effected by the DMCA?
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Mar 23, 2009
We run into DMCA problems (Windows Media Streaming) 3-4 times a year and most of these requests come for content that are not even governed by US laws.We currently have Ecatel and they have been good with DMCA but their quality has been a major drawback (Stream buffering big time, even for a dedicated server)
We are looking for a Windows server 2003 streaming server with at least 100Mbps dedicated unmetered connection (will upgrade to 500 or even 1Gbps dedicated if the quality is reasonable).
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Apr 27, 2009
About: interserver.net
Mods, Please put this in correct section.
There is a website hosted on a server provided by interserver.net. This website is copying lot of data, which is copyrighted information of my client.
I have filed DMCA against the guy who is copying with interserver.net, but they have not responded for 5 days.
The guy running the site has given fake contact information and whois is private. The hosting company is also with some fake contact information.
And, the server provider doesn't respond.
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May 8, 2009
i am considering moving over from a dedicated server to a VPS solution, but host files via a CDN provider.
Can people give me their experiences of CDN providers please.
In particular i am looking at:
The prices they are paying
The quality of their bandwidth
The speeds they are getting (average)
Is your provider a reseller of another
Am looking to make available a variety of files from PNG, PSD, Vector and ISO files. Some of the files are as big as 10GB in size. I know some providers only manage certain file types.
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Jan 22, 2008
I've shortlisted 5 VPS providers for hosting a user-generated news site, please post your insights on them, particularly on these issues
1.Support
2.Upgrade features and scalability
3.Performance
1.mxhub.com - 12GB 250GB 128M Ram $19/mo
2.dediwebspace.com - 30GB 400GB 256 MB (Gauranteed) $20/mo
3.jaguarpc.com - 10GB 150GB 128MB (Gauranteed Ram) 512MB (Burstable) $20 /mo
4.knownhost.com - 10GB 256 MB(768 MB Burstable) 200GB b/w $30/mo
5.vpslink.com - 20GB 500GB bw 512MB Ram $40/mo.
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Oct 28, 2008
Anybody know a very good Xen VPS provider in the UK? All I can find (and I have look around a lot) is either a brand of VaServ or has a website is completely built with images and is just too stupid to be of a real hosting company.
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Dec 1, 2008
if we can really know the #1 provider in the world.
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Oct 12, 2007
I got a VPS, I have
ns1.mydomain.com 123.123.123
ns2.mydomain.com 123.123.124
For all my sites I used the first Ip until recently I tried to use the second ip for a particular site
Every thing went alright, I thought my site with second ip is working until yesterday I received a Call from India and the guy told me that he could not view my website because he got some thing like Network error DNS failed
I checked my site it was loading, I asked my provider and he says nothing is wrong and he can view my site
I checked
[url]
I got this Error
ERROR: Although you have at least 2 NS records, they both point to the same server, resulting in a single point of failure. You are required to have at least 2 nameservers per RFC 1035 section 2.2.
I talked with my provide but the response was this
''''''''''
This message will show up always when dnsstuff is able to detect that both nameserver names are pointing to the same physical system. This message doesn't affect connectivity and/or performance.
'''''''''''''''''''
Do I have two IPS or One IP Is this a common practice? I do not want to feel suspisious of the host and those guys are nice and supportive
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Jul 21, 2007
Is Xen really as good as claimed?
Who is the best provider with Xen VPS offerings.
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Apr 18, 2009
im interested in selling SSL certificates, but i dont want to resell them, i'd like to sign them myself. What is out there to do this and how would i go about doing it?
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Jan 25, 2009
I am looking for a VPS to host some personal sites.
Data is very important.
My budget is under 20 dollar per month. DirectAdmin is preferred. ( No lxadmin or webmin)
The VPS provider must be in business for more than 1 year.
Anybody know such a provider?
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Mar 23, 2009
What is the best hosting provider? Host Gator?
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Jan 13, 2009
I've been having a rough morning with my hosting.
They're claiming that the problem is with the upstream provider.
So I had a question for all you smarter than a 5th grader guys.
When there's a problem with the upstream provider, shouldn't all my IPs go down?
I have a /24 with hosted with these guys, but some IPs are up while others keep going up/down.
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Apr 8, 2009
Does anyone have experience with a good IRC VPS provider? I want to run an couple of BNC's. Unmanaged is fine. My budget for this would be $20/month.
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Oct 2, 2009
I've been thinking about getting a dedicated server in the EU, as the UK is just to expensive to rent a dedicated server.
I've read reviews of the two hosts I found on the net (OVH and 1&1) and none were all that favourable. (Especially 1&1 heh)
anyone recommend some alternative EU providers? or perhaps any reasonable priced UK services?
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Dec 30, 2008
Has anyone else here experienced terrible support responses.
Over a week ago I submitted a request to resubmit new CSR requests for 2 SSL certificates. I've ended up emailing 2 departments and trying to phone for a response.
When I phone the only response I've ever had is an answering message saying leave a message or email for a faster response!
The only email response I've ever had is a single reply saying I need to email a different department and a request has been forwarded to the correct department.
I aprreciate these are budget products but this is a dreadful support level and I'm seriously thinking I'll never purchase any of this company's products again, what if I purchase on a clients behalf, delays like this arent going to look good at all. I also appreciate its a seasonal period but come on, over a week!
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Mar 9, 2008
I have a budget of around $400/m for a Dedicated Servers in LA. I Understand there are a lot of options but I was hoping you guys could point me in the correct direction for the best global connectivity. Im assuming since LA is so diverse in its x connects there should be one provider out there with outstanding bandwidth and a lot of connects to different providers.
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Jan 18, 2008
I have been researching the vps market for a month or so now and have started to compile a list of questions to put to vps providers who get short listed. I would love some contributions!
1) What is the cpu and how is cpu capacity distributed, by account number limits, by assigning a certain number of mhz, is the asisgned capcity burstable?
2) ram is usually clearly advertised but who scalable is it? Can you add just extra ram or do you need to upgrade to the next package. Is it burstable and with what constraints.
3) are there any limits for the number of processes (shared hosting providers may limit processes to only a few, 15 for instance before terminating them). This isnt advertsised but need to be answered for dynamic sites with high traffic.
4) Number of simaltanious connections, both from individual Ips to the sites/account or to pop3 accounts. If the pop3 account sim con is low its will be annoying when trying to donwlaod email from several of your sites at the same time....attempts after the X number will fail.
5) Will your account have assigned bandwidth or will you just be sharing whatever connection 10/100mbps with the other uses on the server. This isnt such a big deal as a lot of servers will be streched to output 100mbps of data. If the connection is a 10mbps one then its much more important.
6) if you're used to a certain type of control panel make sure they have it and at what possible extra cost.
7) Check their terms and conditions for liability regards lost data. I chose a hosting company beofre because of their superior back up system, turns out they didnt use it and I lost 5 weeks of data (about $4000 loss for me). Their t & C avioded libility for any losses inspite of the fact that they advertises the b/u facility as a special feature.
8) quiz them on "Monitoring" and "Management". Us hosting novices may see these as the same thing but hosting companies do not. Monitoring is knowing that something is wrong, management is doing something about it. Many vps providers advertise full management but wait to be asked to fix problems that could have been lossing you money for days till one of your kind users lets you know.
9) What is their infrastructure...power, location, connectivity redundency like (ie how many T1,2 or 3 do they have and is that enough).
10) Support. Is it in house or outsourced....the later is bad as they are usually given little power to do anything and you have to wait longer for an inhouse guy to get off his lazy boy.
11) Do they limit the number of emails per period (ie like 500 per hour). This wont affect some but for those of us who have large memberships to send newsletters to this is a non starter.
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Sep 2, 2008
I am currently on shared hosting (i will not mention who with) however since I have been with them my site has been down about 4 times. The good thing is my site hadnt launched it was just a placeholder page so nothing critical.
Due to the above issues, I think i might want to get a VPS, it is essential there is no downtime, its a new site and I dont want our reputation to suffer due to downtime.
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Dec 4, 2008
One of my client is ask me what is the difference between an INDIAN hosting provider
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