I have been with IGSoBe for a little over 2 months now, going on 3. And the rates seemed great. I have resold a few servers for them to clients, and everything seemed okay. The server setup times exceeded the 72 hour maximum. I have a C class of IP addresses with them which were supposed to take 7 days MAXIMUM, I was told in the *WORST* case scenario. I think I waited 3 - 5 weeks for the C class which had me at a standstill with VPS sales. Long setup times had a few clients back out. Have had a few comments about slow network in that it isn't blazing fast like some premium providers, although I haven't had a problem myself.
Each month goes by and there's a downtime about this, or a downtime about that. Well this month it has been smooth sailing, I thought all the problems must have been ironed out, and to my dismay come the 15th, the DAY AFTER paying the invoice for the server, BAM the server is offline. IGSoBe main website still up, as well as client servers so I know its not a mass issue. So I open a support ticket on the 15th. It is now the 17th and no reply to the support ticket. Earlier this afternoon I finally emailed the owner John directly and have still not got any response or acknowledgement. John is the only one that can enter the datacenter suite that he colocates in, so contacting him, or him being notified is important.
So going on 72 hours of downtime, no response or support from the provider, I am 100% sure no matter what John could offer me there's just no way I am staying with IGSoBe any longer than I have to. I just paid the invoice, so I am stuck for the rest of the month as all the income went towards the invoices. (One invoice for IP addresses, the other on a different day for the server). Dare I file a paypal dispute? My concern is also my clients data, about 60 VPS' total, and the WHMCS client database which I do not have a recent backup locally (I know better now to keep a backup of the most important of all important data and keep it in a safe place off-site!). If I file a dispute, it is unlikely I will see any of that data again. As if cubichost.org needs any more bad reputation right?
If you do a quick search here on WHT for igsobe you will first notice plenty of complaints.
So this is the deal with IGS:
John, the man with the plan is the sole proprietor (as of earlier this year, I know IGSOBE wasn't a registered LLC in the state of FL as the website might insinuate), he is the only one that physically manages the servers, transiting from his home to the suite he leases in the fibermedia datacenter in the carrier neutral facility in Miami FL. He used to, in the past, transit to and from the datacenter 2 times a day to set up servers, handle reboots, OS reloads, and that sort of thing. Recently, we had a client with a pentium 4 who needed a root password reset, this was on the 7th of this month, it is now the 17th and the password has still not been reset. I am in fear of losing this client because of this which would not help in our hopes to grow and succeed as a provider. I also have admin access in WHMCS at IGSOBE as a sales agent, and have noticed no one else logs in anymore, ESPECIALLY not John. Also, no one is hardly on LiveZilla chat or in IRC anymore.
I hope all goes well for John, I hope he can pull his act together and get IGSoBe back to working order. I would stay loyal but this is not the first time this has happened and I have to go. I have to make a good name for cubichost. I would suggest for the present time though, to stay away from igs!
So by the 7th of next month, hopefully earlier though I plan to make a move to BURST.NET which will hopefully go well I hear great things about them. Only a few bad things, mostly from > 1 year ago.
I will like to review Igosbe.com and express my views. Also, I might have been at fault so forgive me if my review seems a bit too much. And sorry for this long post as I am trying to post everything. (Sorry for taking your time)
Ok, lets start from the beginning.
I ordered a dedicated server on 3rd September (late night). There was some issue with their payment setup as I was getting error on PayPal. Anyway, they sorted it out after a while and payment was made. I got my server details after 10 hours. (Thats pretty quick for a dedicated server)
After less than 24 hours, on 4th September I got the first downtime. It seems like they were upgrading their uplink bandwidth and caused some configuration problem with the router. That lasted for about 1:00 hours. (Ok no problem)
On 7th September, all of sudden server went offline. I tried to SSH but server was not responding (Request time out). @ 07/09/2009 12:43 (EST) I sent my ticket asking them to look into the issue.
@ 07/09/2009 14:32 (EST) I got their first reply stating .....
I ordered a server from them about two weeks ago and it still isn't up yet. I've emailed support multiple times with no replies. Are they even a real company or are they just scamming people's money?
Hey everyone, I've been a loyal customer of 1and1 for a few years now, however some circumstances have come up that require me to upgrade to something with unmetered bandwidth with some better hardware specs, simmilar in the fashion that 1and1 in Europe does (dedicated 100mbit for 2TB or so, then downgraded to 10mbit that can be reset to 100mbit manually for no extra cost). So I was looking at 1and1.co.uk's Buisiness III server ( order.1and1.co.uk/xml/order/ServerRoot ), and I figured i could cut some corners here and there to snag me an account even though I'm in the US, but I realized that their price plus VAC makes them a bit less competitive in terms of price. I was wondering if anyone would know of some place that can offer the freedoms 1and1 offers (basically, "here's your server, here's our ToS, have a blast"), with simmilar and/or better specs as that specific package, and possibly deals internationally?
I've given the foums a good once-over (I've lurked for several years now), and have gotten a general idea, but I figured I'd ask just to get a better idea.
I am need a VPS plan which is good enough for handling such CPU intensive programs. I had already read reviews about solarvps,wiredtree and Hostv. I really liked offers from solarvps, but I am a noob when it comes to servers so please advice me hosting talk members. Plus I need full transfer support for my website from hostgator they are ridiculously expensive.
I have been in online business for about 5 years, but only this morning found out what DDoS is. Shame on me.
Our site was attacked this morning and the host (shared hosting) has switched off the dns connection so our site is currently down along with email. We are a small firm and we are absolutely getting killed by this right now.
The tech support in this hosting company (icdsoft com) is absolutely phenomenal based on previous experiences and here is what they said throughout the day:
"Your site gets approximately 60 hits/second. Unfortunately there isn't much that can be done in such situation. We already blocked the most active IP addresses in our firewall, but this does not help, as the attack comes from many sources "
About an hour later they tried again and the following was said:
"Unfortunately we do not know how long this attack will last. At the moment there are more than 1100 requests/second towards your site."
about an hour after that the following was said:
"The attack is still going on. Currently, the incoming rate is 8MBit/sec. We will enable your site, and we will notify you when the attack is over."
My questions are the following and I will appreciate any advise as I am absolutely clueless about this:
1. What should I do at this point? Should I move the site to a dedicated server and if so, will this solve the DDOS problem?
2. Should I purchase anti DDoS package? They are extremely expensive it appears.
3. If I move to a new dedicated host, which one should i choose? we are a small site, with about 10,000 uniques per month and do not have massive budget so cost is a big factor.
4. How long will this current attack likely last? I know it's impossible to answer, but approximately how long do these things last and is it likely to repeat in the future if we leave things alone?
Any knowledgable advice on this matter will be greatly appreciated as we are hurting badly due to this and even 1 day loss of income for us is extremely serious and hurtful.
to move one of my sites from 1-st dedicated server to 2-nd dedicated server.
Of course i have shell access on both servers. As site is huge one (60gb space and 99% of files in one folder) going to tar -czvf this folder and move it.
or may be mput all files.
the only problem that i have ... is, that i need SSH commands advice.
if i type [mput *] i must keep window opened. but as u understand 60gb is can be transferred during ~10-15 hours. that's why need to know, is there any command that i must type (with mput *) and close window. So, don't be online all this time and/or keep shell window opened during this tranfer.
I'd like to go with 1and1, using ASP.net and MS SQL Server, and the ability to setup lots of databases, websites and URLs, but I'm not keen on maintaining the server, updates, backups etc. I'd also like to access the web space and upload files, from any computer.
Can you recommend here some reliable shared host that allow Adult WordPress blog , no movies or images will be hosted at all , it will contain only linking to rapidshare links.
I am wondering if any of you guys can give me some advice. I can not access my geekstorage reseller hosting panel nor will any of the sites come up on the net for me.
I think everyone else can see them but I can't access them. Geekstorage says they my IP is on the allow list and I am not blocked from their end. They said it was with my ISP.
I have embarq dsl. I called embarq this morning and they said that my ip was not blocked any way shape or form on their end. He was even able to pull up my cpanel and some of my sites. Also I can pinged from my computer to my control panel and it went through. I have done system restore on my machine thinking maybe windows update had caused something but that is not the case. Any advice would be greatly apprecaited. I have been with geekstorage several months and never had an issue accessing my accts.
I am planning on launching an mp3 site for a music studio. the problem now is, i dont know what type of bandwidth usage to expect from users and i dont want my client to think its my fault. (some of them dont really want to know the technical basics) To give a hint of the advice i am looking for,: say i have 300 different mp3 files at 3.0 mb per size what size of hosting and bandwidth should i look for that can cater for upwards of 100,000 users who will listen to up to 6 hrs of music on the site.
I'm looking to host my own website(s), money isnt really an issue, but I'd like some advice on which package would be most suitable. I can't upgrade to different platforms, so I need to get the right package from the start.
I like the sound of the dedicated server, but my experience of supporting servers isn't great, so I'm wary of getting this option.
The VPS looks good, could anyone please tell me how this works? What the difference between thi sand a dedicated server? Do you need alot of server support experience to use this?
Would the normal MS hosting package be suitable? I take it its not very flexible.
After 7 years with Rackspace I have decided to leave for better and cheaper service elsewhere. The final straw (after a couple of years of tolerating increasing prices and decreasing support) was a ridiculous quote from them for adding 1Gb of RAM.
I have read in the Forums about people having similar feelings, and there is advice here about where to go to instead. But I am a *total layman*, needing as many support services as possible (rebooting, backing up, etc.) so that I don't have to worry about anything really. So a lot of the advice here is over my head! Can anyone suggest where I should take my business?
Seven days ago, I purchased a HiVelocity server. A week later and I am still waiting. It has had non-stop problems.
HiVelocity have agreed (after my asking, nothing was offered) to move my start date forward so I don't pay for this downtime, nonetheless, after a week of this I am beginning to feel some other effort is required on there part.
What's normal after a weeks setup time and still no working server? Refund? Upgrade to better working machine? Or just chargeback?
My server stopped responding to everything from http to ping and I had to do a hard reboot on it.
Now, I'd like to figure out what happened but am not sure where to start. I've been sifting through /var/log/messages but can't pin point what I'm looking for.
I'm looking for quality hosting at the right price for a small business. I have been searching these forums, but just got no conclusion, and would appreciate any advice concerning 'features' and 'providers' that I shall look at or avoid.
My needs are:
- very reliable email, with IMAP, good spam filtering, and ability to handle Challenge Response type system;
- rSync and storage of company internal documents (intranet like);
- host a small static website of a small b2b company, with little but valuable traffic;
- handle multiple (non limited) addon domains;
- for the near future: mysql, Ruby on Rails (need to explore it), Python and a good Content Management System;
- good stats tracking tools -- ability to log a list of sessions would be great;
- control panel doesn't matter, ssh would be nice;
- datacenter location doesn't matter too much, connectivity, reliability, and uptime do;
- 5~10GB storage mainly email and internal docs;
- 1GB traffic mainly email;
- preferably with a community forum - I trust more on those who have it, and have nothing to hide;
Do you think I can get something reliable for under $10/month or $100/year ?
I have found these options:
GeekStorage - looks great, LiteSpeed is appealing, people behind it look experienced, I was almost signing for it when I was caught by several issues with long downtimes (over 24h) during the last 2 months;
MediaLayer - also offers LiteSpeed, good comments by many on here, but no listed prices - why hidding the prices? are they trying to screw our bucks? that doesn't sound good to me;
HostGator and LunarPages - very popular, but they don't seem the thing for me, maybe for those with blogs, forums, or GoogleAds oriented websites, I get puzzled how can they offer 600GB for $7.95/month !?
FusedNetwork, Steadfast, DowntownHost and many others - seem to be oriented to lower storage and higher traffic, the opposite of my case.
I know I can get dedicated storage services, but a large amount of my storage need is for email which need to be synchronized through IMAP. BTW, can IMAP be used to synchronize files beyond messages?
I recently switched over to SoftLayer for dedicated hosting and the servers are great. However we've been getting hit on and off with massive (50-80%) packet loss, which has been crippling our performance and causing all sorts of problems
I put in a support ticket and they linked me to the Internet Health Report website and said it was due to one of their bandwidth providers (I think Global CrossinG) and not on their internal network and to be patient as it could take time to resolve
Are any other SoftLayer customers going through this? Is this an unusual occurrence? I feel like if it was really one of their partners that it would be affecting a lot of their customers and it would be a high priority issue right?
I'm kind of stuck on what to do; I just invested a lot of energy into moving content onto these new servers and am concerned about whether to wait it out or whether to start finding a new company. This kind of packet loss is really unacceptable...
Since Sunday the CPU has been really high. Sunday was the worst though as my site was unavailable by some members and slow by others. I did open a support ticket and was told some one was doing a back up and after it was done things would go back to normal. Well Monday though today the site was fine and running fast again but the cpu is still pretty high.
Quote:
(page load time) 0.1192 sec (CPU load) 8.05, (sql) 11 queries (GZIP Enabled ) Time is now: 21st November 2007 - 12:04 PM
That is what it says on the bottom of my forum.
I am not sure if I should contact them again or just let it go since the site is loading fine.
Quote:
(page load time) 0.0354 sec (CPU load) 1.43 (Sql) 11 queries (GZIP Enabled ) Time is now: 21st November 2007 - 12:09 PM
I have been researching i3d.net as a dedicated provider.
I have searched the archives and in order to take a final decision I would like to kindly ask some current clients and even past clients of i3d.net to share some insight on the quality of this provider and it's network.
I have clients that I host that can't email certain domains which I know do exist.
The support people are telling me that the domain name doesn't resolve, yet the MX records and everything are correct for the particular domain that these people are either sending email to or receiving email from.
For example:
If a user I host sends and email to user@domainx.com ... they receive one of two messages:
retry timeout exceeded
or
retry time not reached for any host after a long failure period
If user@domainx.com sends and email to anyone that host, they receive a bounce back with a message saying that mail delivery was delayed for xx hours and will try for up to 5 days. It will eventually fail.
domainx.com is perhaps one of the largest ISPs in Canada and my host is telling me that everything is working OK because they can send / receive mail from gmail to my customers.
I've been happily hosted in Equinix Ashburn for over a year now, so I haven't been looking into price changes over the past months. However, my colo provider suddenly decided to raise prices by 20% on me, saying that space and bandwidth has become scarce over the past year and their own cost went up by 75%. So they are asking me to lock the new hiked price by signing a new contract, otherwise I won't be able to get such offer from them or any other provider in that location.
Before signing anything, I'm trying to get a feel of the current prices. I see a lot of ads in here for same bw and space, but I'm sure there are variations in the level of service they provide, depending on the colo company, location, bw providers, package type, etc... So, just as crude estimate, can you please tell in general whether prices/costs has went up or down or stayed the same since last year, and by how much?
And if someone has experience with Equinix/Ashburn, what would be a reasonable price for a dedicated 100Mbps/4U colocation with a quality bandwidth provider?
both concerns with programming,hosting and domain as well.
Have we had any solution for a website with multi hosting? I mean how to prevent it from being down by transfering it to another host. I know that it is about A record. If my site down, i should immediately change A record point to another IP of a backup server. However, it still takes time.
Does anyone know of a tool (I've seen it before but forgot the name) which is a bar like 100x30 in pixel and when you click it, a box popups allowing you to select facebook, orkut, myspace, wordpress, etc etc, and you can blog the current site url you are surfing?
