Moving From 1and1, Need Some Advice

Aug 17, 2008

Hey everyone, I've been a loyal customer of 1and1 for a few years now, however some circumstances have come up that require me to upgrade to something with unmetered bandwidth with some better hardware specs, simmilar in the fashion that 1and1 in Europe does (dedicated 100mbit for 2TB or so, then downgraded to 10mbit that can be reset to 100mbit manually for no extra cost). So I was looking at 1and1.co.uk's Buisiness III server ( order.1and1.co.uk/xml/order/ServerRoot ), and I figured i could cut some corners here and there to snag me an account even though I'm in the US, but I realized that their price plus VAC makes them a bit less competitive in terms of price. I was wondering if anyone would know of some place that can offer the freedoms 1and1 offers (basically, "here's your server, here's our ToS, have a blast"), with simmilar and/or better specs as that specific package, and possibly deals internationally?

I've given the foums a good once-over (I've lurked for several years now), and have gotten a general idea, but I figured I'd ask just to get a better idea.

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I'd like to go with 1and1, using ASP.net and MS SQL Server, and the ability to setup lots of databases, websites and URLs, but I'm not keen on maintaining the server, updates, backups etc.
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I like the sound of the dedicated server, but my experience of supporting servers isn't great, so I'm wary of getting this option.

The VPS looks good, could anyone please tell me how this works? What the difference between thi sand a dedicated server? Do you need alot of server support experience to use this?

Would the normal MS hosting package be suitable? I take it its not very flexible.

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or may be mput all files.

the only problem that i have ... is, that i need SSH commands advice.

if i type [mput *] i must keep window opened. but as u understand 60gb is can be transferred during ~10-15 hours. that's why need to know, is there any command that i must type (with mput *) and close window. So, don't be online all this time and/or keep shell window opened during this tranfer.

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Dec 13, 2007

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I want to use 1and1 because when I send email on 1and1 based server, all mail to inbox. I am building Email hosting company in TURKEY. If you know other hosting company as 1and1. all email going to go inbox. I may work with him.

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Aug 31, 2009

I have been in online business for about 5 years, but only this morning found out what DDoS is. Shame on me.

Our site was attacked this morning and the host (shared hosting) has switched off the dns connection so our site is currently down along with email. We are a small firm and we are absolutely getting killed by this right now.

The tech support in this hosting company (icdsoft com) is absolutely phenomenal based on previous experiences and here is what they said throughout the day:

"Your site gets approximately 60 hits/second. Unfortunately there isn't much that can be done in such situation. We already blocked the most active IP addresses in our firewall, but this does not help, as the attack comes from many sources "

About an hour later they tried again and the following was said:

"Unfortunately we do not know how long this attack will last. At the moment there are more than 1100 requests/second towards your site."

about an hour after that the following was said:

"The attack is still going on. Currently, the incoming rate is 8MBit/sec. We will enable your site, and we will notify you when the attack is over."

My questions are the following and I will appreciate any advise as I am absolutely clueless about this:

1. What should I do at this point? Should I move the site to a dedicated server and if so, will this solve the DDOS problem?

2. Should I purchase anti DDoS package? They are extremely expensive it appears.

3. If I move to a new dedicated host, which one should i choose? we are a small site, with about 10,000 uniques per month and do not have massive budget so cost is a big factor.

4. How long will this current attack likely last? I know it's impossible to answer, but approximately how long do these things last and is it likely to repeat in the future if we leave things alone?

Any knowledgable advice on this matter will be greatly appreciated as we are hurting badly due to this and even 1 day loss of income for us is extremely serious and hurtful.

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Apr 6, 2008

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Oct 17, 2009

I have been with IGSoBe for a little over 2 months now, going on 3. And the rates seemed great. I have resold a few servers for them to clients, and everything seemed okay. The server setup times exceeded the 72 hour maximum. I have a C class of IP addresses with them which were supposed to take 7 days MAXIMUM, I was told in the *WORST* case scenario. I think I waited 3 - 5 weeks for the C class which had me at a standstill with VPS sales. Long setup times had a few clients back out. Have had a few comments about slow network in that it isn't blazing fast like some premium providers, although I haven't had a problem myself.

Each month goes by and there's a downtime about this, or a downtime about that. Well this month it has been smooth sailing, I thought all the problems must have been ironed out, and to my dismay come the 15th, the DAY AFTER paying the invoice for the server, BAM the server is offline. IGSoBe main website still up, as well as client servers so I know its not a mass issue. So I open a support ticket on the 15th. It is now the 17th and no reply to the support ticket. Earlier this afternoon I finally emailed the owner John directly and have still not got any response or acknowledgement. John is the only one that can enter the datacenter suite that he colocates in, so contacting him, or him being notified is important.

So going on 72 hours of downtime, no response or support from the provider, I am 100% sure no matter what John could offer me there's just no way I am staying with IGSoBe any longer than I have to. I just paid the invoice, so I am stuck for the rest of the month as all the income went towards the invoices. (One invoice for IP addresses, the other on a different day for the server). Dare I file a paypal dispute? My concern is also my clients data, about 60 VPS' total, and the WHMCS client database which I do not have a recent backup locally (I know better now to keep a backup of the most important of all important data and keep it in a safe place off-site!). If I file a dispute, it is unlikely I will see any of that data again. As if cubichost.org needs any more bad reputation right?

If you do a quick search here on WHT for igsobe you will first notice plenty of complaints.

So this is the deal with IGS:

John, the man with the plan is the sole proprietor (as of earlier this year, I know IGSOBE wasn't a registered LLC in the state of FL as the website might insinuate), he is the only one that physically manages the servers, transiting from his home to the suite he leases in the fibermedia datacenter in the carrier neutral facility in Miami FL. He used to, in the past, transit to and from the datacenter 2 times a day to set up servers, handle reboots, OS reloads, and that sort of thing. Recently, we had a client with a pentium 4 who needed a root password reset, this was on the 7th of this month, it is now the 17th and the password has still not been reset. I am in fear of losing this client because of this which would not help in our hopes to grow and succeed as a provider. I also have admin access in WHMCS at IGSOBE as a sales agent, and have noticed no one else logs in anymore, ESPECIALLY not John. Also, no one is hardly on LiveZilla chat or in IRC anymore.

I hope all goes well for John, I hope he can pull his act together and get IGSoBe back to working order. I would stay loyal but this is not the first time this has happened and I have to go. I have to make a good name for cubichost. I would suggest for the present time though, to stay away from igs!

So by the 7th of next month, hopefully earlier though I plan to make a move to BURST.NET which will hopefully go well I hear great things about them. Only a few bad things, mostly from > 1 year ago.

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Details on what I need :

Two IBM Xeon+ servers having 2 GB RAM 250 GB HDD with fedora core 4 installed and live ip(public Ip) on those two boxes.

2Mbps direct line in one server.

Both boxes Should be in local LAN.

Would you recommend a Core2Duo server over the Xeon+ ?

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What I need:

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My needs are:

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GeekStorage - looks great, LiteSpeed is appealing, people behind it look experienced, I was almost signing for it when I was caught by several issues with long downtimes (over 24h) during the last 2 months;

MediaLayer - also offers LiteSpeed, good comments by many on here, but no listed prices - why hidding the prices? are they trying to screw our bucks? that doesn't sound good to me;

HostGator and LunarPages - very popular, but they don't seem the thing for me, maybe for those with blogs, forums, or GoogleAds oriented websites, I get puzzled how can they offer 600GB for $7.95/month !?

FusedNetwork, Steadfast, DowntownHost and many others - seem to be oriented to lower storage and higher traffic, the opposite of my case.

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Sep 19, 2007

Well, my current hosting at streamline.net is expiring in a couple of months and I don't want to stay with them for a minute longer.

I have about 5 domains that I require hosting for, and another few which will be aliases to these domains.

I had a look at fasthosts.co.uk and would need a separate hosting package for each domain.

I then looked at 1and1's virtual private servers. These hopefully fit the bill as it is quite cheap at £15/pm.

http://order.1and1.co.uk/xml/order/VpsRoot

I was wondering if this fits my needs. Would I be able to host several websites here? Or just one domain?

Also, they say that I have root access, will I be able to do just about anything on there then? E.g. install imagemagick, edit php.ini, enable wildcard DNS and use mod_rewrite for subdomains... etc.

Given that I have root access to the VPS, how can it be that they say the max number of email accounts is 150, what else is restricted?

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The problem: when I try to change the primary and secondary name servers for klenwell.com at 1and1.com using the form provided by the 1and1 control panel, I get the following error message:

The name server is not sufficient or hasn't been approved.Subdomains of the original domainname as name servers for the original domainname need a fixed IP! Please refer to the FAQ (keyword: Glue domain)!

So I enter the IP address and I get the following error message:

The name server is not sufficient or hasn't been approved.

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I was prepared for this and hoping to get passed up to someone who knew what she was doing. But before that could happen, after going around in circles with Level 1 support for about 10 minutes, I mysteriously got disconnected! (I guess I had used up my time quota.)

Am I SOL here? It seems like a chicken-and-egg problem. I can't change the DNS settings until 1and1 is able verify that my nameserver domains are valid. But they won't be valid until 1and1 changes them. And 1and1 support seems totally incapable of providing any help.

I know I could use a free third-party service, but I wanted to have some practice running my own nameserver. Also I want to be able to add subdomains myself. (Right now, I have to manually add them through 1and1.com and am limited to 5.)

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