Can't Get In To My Geekstorage Reseller C Panel...advice Please
Jul 4, 2008
I am wondering if any of you guys can give me some advice. I can not access my geekstorage reseller hosting panel nor will any of the sites come up on the net for me.
I think everyone else can see them but I can't access them. Geekstorage says they my IP is on the allow list and I am not blocked from their end. They said it was with my ISP.
I have embarq dsl. I called embarq this morning and they said that my ip was not blocked any way shape or form on their end. He was even able to pull up my cpanel and some of my sites. Also I can pinged from my computer to my control panel and it went through. I have done system restore on my machine thinking maybe windows update had caused something but that is not the case. Any advice would be greatly apprecaited. I have been with geekstorage several months and never had an issue accessing my accts.
View 14 Replies
ADVERTISEMENT
Oct 20, 2007
Everytime I try to see the bandwidth in the reseller panel, i got this failure:
Code:
"Proxy Error
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /reseller/services/bandwidth/show_bandwidth.
Reason: Error reading from remote server"
I already restarted epld, httpd, named, and mysql daemons and the error stills...
Im using Ensim Pro 10.2.0 + RHE 4
View 1 Replies
View Related
Aug 17, 2008
Hey everyone, I've been a loyal customer of 1and1 for a few years now, however some circumstances have come up that require me to upgrade to something with unmetered bandwidth with some better hardware specs, simmilar in the fashion that 1and1 in Europe does (dedicated 100mbit for 2TB or so, then downgraded to 10mbit that can be reset to 100mbit manually for no extra cost). So I was looking at 1and1.co.uk's Buisiness III server ( order.1and1.co.uk/xml/order/ServerRoot ), and I figured i could cut some corners here and there to snag me an account even though I'm in the US, but I realized that their price plus VAC makes them a bit less competitive in terms of price. I was wondering if anyone would know of some place that can offer the freedoms 1and1 offers (basically, "here's your server, here's our ToS, have a blast"), with simmilar and/or better specs as that specific package, and possibly deals internationally?
I've given the foums a good once-over (I've lurked for several years now), and have gotten a general idea, but I figured I'd ask just to get a better idea.
View 6 Replies
View Related
Feb 28, 2009
I am need a VPS plan which is good enough for handling such CPU intensive programs. I had already read reviews about solarvps,wiredtree and Hostv. I really liked offers from solarvps, but I am a noob when it comes to servers so please advice me hosting talk members. Plus I need full transfer support for my website from hostgator they are ridiculously expensive.
View 10 Replies
View Related
Aug 31, 2009
I have been in online business for about 5 years, but only this morning found out what DDoS is. Shame on me.
Our site was attacked this morning and the host (shared hosting) has switched off the dns connection so our site is currently down along with email. We are a small firm and we are absolutely getting killed by this right now.
The tech support in this hosting company (icdsoft com) is absolutely phenomenal based on previous experiences and here is what they said throughout the day:
"Your site gets approximately 60 hits/second. Unfortunately there isn't much that can be done in such situation. We already blocked the most active IP addresses in our firewall, but this does not help, as the attack comes from many sources "
About an hour later they tried again and the following was said:
"Unfortunately we do not know how long this attack will last. At the moment there are more than 1100 requests/second towards your site."
about an hour after that the following was said:
"The attack is still going on. Currently, the incoming rate is 8MBit/sec. We will enable your site, and we will notify you when the attack is over."
My questions are the following and I will appreciate any advise as I am absolutely clueless about this:
1. What should I do at this point? Should I move the site to a dedicated server and if so, will this solve the DDOS problem?
2. Should I purchase anti DDoS package? They are extremely expensive it appears.
3. If I move to a new dedicated host, which one should i choose? we are a small site, with about 10,000 uniques per month and do not have massive budget so cost is a big factor.
4. How long will this current attack likely last? I know it's impossible to answer, but approximately how long do these things last and is it likely to repeat in the future if we leave things alone?
Any knowledgable advice on this matter will be greatly appreciated as we are hurting badly due to this and even 1 day loss of income for us is extremely serious and hurtful.
View 14 Replies
View Related
Jun 4, 2007
to move one of my sites from 1-st dedicated server to 2-nd dedicated server.
Of course i have shell access on both servers. As site is huge one (60gb space and 99% of files in one folder) going to tar -czvf this folder and move it.
or may be mput all files.
the only problem that i have ... is, that i need SSH commands advice.
if i type [mput *] i must keep window opened. but as u understand 60gb is can be transferred during ~10-15 hours. that's why need to know, is there any command that i must type (with mput *) and close window. So, don't be online all this time and/or keep shell window opened during this tranfer.
View 2 Replies
View Related
Jan 16, 2009
I'd like to go with 1and1, using ASP.net and MS SQL Server, and the ability to setup lots of databases, websites and URLs, but I'm not keen on maintaining the server, updates, backups etc.
I'd also like to access the web space and upload files, from any computer.
View 11 Replies
View Related
Apr 6, 2008
Can you recommend here some reliable shared host that allow Adult WordPress blog , no movies or images will be hosted at all , it will contain only linking to rapidshare links.
View 10 Replies
View Related
Oct 17, 2009
I have been with IGSoBe for a little over 2 months now, going on 3. And the rates seemed great. I have resold a few servers for them to clients, and everything seemed okay. The server setup times exceeded the 72 hour maximum. I have a C class of IP addresses with them which were supposed to take 7 days MAXIMUM, I was told in the *WORST* case scenario. I think I waited 3 - 5 weeks for the C class which had me at a standstill with VPS sales. Long setup times had a few clients back out. Have had a few comments about slow network in that it isn't blazing fast like some premium providers, although I haven't had a problem myself.
Each month goes by and there's a downtime about this, or a downtime about that. Well this month it has been smooth sailing, I thought all the problems must have been ironed out, and to my dismay come the 15th, the DAY AFTER paying the invoice for the server, BAM the server is offline. IGSoBe main website still up, as well as client servers so I know its not a mass issue. So I open a support ticket on the 15th. It is now the 17th and no reply to the support ticket. Earlier this afternoon I finally emailed the owner John directly and have still not got any response or acknowledgement. John is the only one that can enter the datacenter suite that he colocates in, so contacting him, or him being notified is important.
So going on 72 hours of downtime, no response or support from the provider, I am 100% sure no matter what John could offer me there's just no way I am staying with IGSoBe any longer than I have to. I just paid the invoice, so I am stuck for the rest of the month as all the income went towards the invoices. (One invoice for IP addresses, the other on a different day for the server). Dare I file a paypal dispute? My concern is also my clients data, about 60 VPS' total, and the WHMCS client database which I do not have a recent backup locally (I know better now to keep a backup of the most important of all important data and keep it in a safe place off-site!). If I file a dispute, it is unlikely I will see any of that data again. As if cubichost.org needs any more bad reputation right?
If you do a quick search here on WHT for igsobe you will first notice plenty of complaints.
So this is the deal with IGS:
John, the man with the plan is the sole proprietor (as of earlier this year, I know IGSOBE wasn't a registered LLC in the state of FL as the website might insinuate), he is the only one that physically manages the servers, transiting from his home to the suite he leases in the fibermedia datacenter in the carrier neutral facility in Miami FL. He used to, in the past, transit to and from the datacenter 2 times a day to set up servers, handle reboots, OS reloads, and that sort of thing. Recently, we had a client with a pentium 4 who needed a root password reset, this was on the 7th of this month, it is now the 17th and the password has still not been reset. I am in fear of losing this client because of this which would not help in our hopes to grow and succeed as a provider. I also have admin access in WHMCS at IGSOBE as a sales agent, and have noticed no one else logs in anymore, ESPECIALLY not John. Also, no one is hardly on LiveZilla chat or in IRC anymore.
I hope all goes well for John, I hope he can pull his act together and get IGSoBe back to working order. I would stay loyal but this is not the first time this has happened and I have to go. I have to make a good name for cubichost. I would suggest for the present time though, to stay away from igs!
So by the 7th of next month, hopefully earlier though I plan to make a move to BURST.NET which will hopefully go well I hear great things about them. Only a few bad things, mostly from > 1 year ago.
View 14 Replies
View Related
Mar 25, 2008
I've never purchased a dedicated server before, so I was wondering on what some of the more experienced members here thought.
This server I'm getting needs to be able to run VoIP (all details below), and maybe some E-commerce Software.
Details on what I need :
Two IBM Xeon+ servers having 2 GB RAM 250 GB HDD with fedora core 4 installed and live ip(public Ip) on those two boxes.
2Mbps direct line in one server.
Both boxes Should be in local LAN.
Would you recommend a Core2Duo server over the Xeon+ ?
View 8 Replies
View Related
Apr 4, 2007
I am planning on launching an mp3 site for a music studio. the problem now is, i dont know what type of bandwidth usage to expect from users and i dont want my client to think its my fault. (some of them dont really want to know the technical basics)
To give a hint of the advice i am looking for,: say i have 300 different mp3 files at 3.0 mb per size what size of hosting and bandwidth should i look for that can cater for upwards of 100,000 users who will listen to up to 6 hrs of music on the site.
View 5 Replies
View Related
Jan 22, 2009
I'm looking to host my own website(s), money isnt really an issue, but I'd like some advice on which package would be most suitable. I can't upgrade to different platforms, so I need to get the right package from the start.
I like the sound of the dedicated server, but my experience of supporting servers isn't great, so I'm wary of getting this option.
The VPS looks good, could anyone please tell me how this works? What the difference between thi sand a dedicated server? Do you need alot of server support experience to use this?
Would the normal MS hosting package be suitable? I take it its not very flexible.
View 9 Replies
View Related
Sep 4, 2008
After 7 years with Rackspace I have decided to leave for better and cheaper service elsewhere. The final straw (after a couple of years of tolerating increasing prices and decreasing support) was a ridiculous quote from them for adding 1Gb of RAM.
I have read in the Forums about people having similar feelings, and there is advice here about where to go to instead. But I am a *total layman*, needing as many support services as possible (rebooting, backing up, etc.) so that I don't have to worry about anything really. So a lot of the advice here is over my head! Can anyone suggest where I should take my business?
View 14 Replies
View Related
Mar 4, 2008
Seven days ago, I purchased a HiVelocity server. A week later and I am still waiting. It has had non-stop problems.
HiVelocity have agreed (after my asking, nothing was offered) to move my start date forward so I don't pay for this downtime, nonetheless, after a week of this I am beginning to feel some other effort is required on there part.
What's normal after a weeks setup time and still no working server? Refund? Upgrade to better working machine? Or just chargeback?
View 14 Replies
View Related
May 9, 2008
I run a fairly large but low traffic oscommerce site that is currently hosted on ipower.
I exceed the "max_questions" variable they have limiting sql queries.
I have already created a bunch of users and it helps but it's still not perfect.
What I need:
• No SQL Limits.
• Ability to host up to 10 domains.
• 5 gigs of storage (user uploads).
• 20 gig/month of bandwidth.
• Fast network.
• Access to techs that know what they are doing.
• 10-20 emails
• A nice user friendly panel to handle everything.
• Looking to keep price around $10-$20 a month.
I would love to have a slice of the CPU and memory like a VPS but I don't know linux and it's a little scary.
View 14 Replies
View Related
Sep 5, 2007
I am running FC2 with cPanel.
My server stopped responding to everything from http to ping and I had to do a hard reboot on it.
Now, I'd like to figure out what happened but am not sure where to start. I've been sifting through /var/log/messages but can't pin point what I'm looking for.
View 6 Replies
View Related
Apr 2, 2008
I'm looking for quality hosting at the right price for a small business. I have been searching these forums, but just got no conclusion, and would appreciate any advice concerning 'features' and 'providers' that I shall look at or avoid.
My needs are:
- very reliable email, with IMAP, good spam filtering, and ability to handle Challenge Response type system;
- rSync and storage of company internal documents (intranet like);
- host a small static website of a small b2b company, with little but valuable traffic;
- handle multiple (non limited) addon domains;
- for the near future: mysql, Ruby on Rails (need to explore it), Python and a good Content Management System;
- good stats tracking tools -- ability to log a list of sessions would be great;
- control panel doesn't matter, ssh would be nice;
- datacenter location doesn't matter too much, connectivity, reliability, and uptime do;
- 5~10GB storage mainly email and internal docs;
- 1GB traffic mainly email;
- preferably with a community forum - I trust more on those who have it, and have nothing to hide;
Do you think I can get something reliable for under $10/month or $100/year ?
I have found these options:
GeekStorage - looks great, LiteSpeed is appealing, people behind it look experienced, I was almost signing for it when I was caught by several issues with long downtimes (over 24h) during the last 2 months;
MediaLayer - also offers LiteSpeed, good comments by many on here, but no listed prices - why hidding the prices? are they trying to screw our bucks? that doesn't sound good to me;
HostGator and LunarPages - very popular, but they don't seem the thing for me, maybe for those with blogs, forums, or GoogleAds oriented websites, I get puzzled how can they offer 600GB for $7.95/month !?
FusedNetwork, Steadfast, DowntownHost and many others - seem to be oriented to lower storage and higher traffic, the opposite of my case.
I know I can get dedicated storage services, but a large amount of my storage need is for email which need to be synchronized through IMAP. BTW, can IMAP be used to synchronize files beyond messages?
View 9 Replies
View Related
Mar 8, 2008
I recently switched over to SoftLayer for dedicated hosting and the servers are great. However we've been getting hit on and off with massive (50-80%) packet loss, which has been crippling our performance and causing all sorts of problems
I put in a support ticket and they linked me to the Internet Health Report website and said it was due to one of their bandwidth providers (I think Global CrossinG) and not on their internal network and to be patient as it could take time to resolve
Are any other SoftLayer customers going through this? Is this an unusual occurrence? I feel like if it was really one of their partners that it would be affecting a lot of their customers and it would be a high priority issue right?
I'm kind of stuck on what to do; I just invested a lot of energy into moving content onto these new servers and am concerned about whether to wait it out or whether to start finding a new company. This kind of packet loss is really unacceptable...
View 14 Replies
View Related
Feb 11, 2009
I signed up for geekstorage.com in January. I use the account mainly for sandboxing new development, but I also maintain my website on my account. My website is not a real issue right now because my portfolio is not up right now, and I am not super worried about it.
Anyways, working on a clients website on my account, and for the last few days, I have experienced ftp outages, slow connections, and sometimes httpd outages. I informed them of this a couple of nights ago, and they said they were aware of the problem. Same thing was happening the next day, so I updated the ticket. They said they were working on the issue and it would be fixed in 24 hours.
The response time was good, but I also still feel in the dark. Its been a real issue trying to do updates to the clients site, when I am unable to connect to the ftp for sometimes 5 minutes or more.
I am considering switching hosts, but I went with geekstorage because I heard good things about them, and I also paid for 3 months in advance.
I understand there will be problems sometimes, but I just still kinda feel a bit disappointed.
Any comments from current or past geekstorage customers, would be helpful. I am really trying to decide if I should wait it out longer, or just bail now, and get my refund.
View 9 Replies
View Related
Apr 8, 2009
Just wanted to share some positive feedback about Geekstorage..
I'm not qualified to provide a proper "review" or anything, just another schmo customer; but a happy one.
When shopping for my VPS provider I needed access to good server resources and good quality bandwidth at a fair price.. They keyword is Fair not cheap. I believe that you get what you pay for and if you're shopping for the cheapest product you're going to get the cheapest service..
Since being with Geekstorage I've been very happy with my products performance (VPS35, VPS50, and back to VPS35), and with the communication I get from both billing and technical support. Tickets are usually answered within 4 hours of my submitting them.
View 5 Replies
View Related
Jul 31, 2008
GeekStorage's support is awesome. They usually answer within 10 minutes and so far (only been with them for 2 weeks!) they have solved every issue perfectly.
The quality of their support and their attention to detail is the best I have seen in the past 5 years.
View 5 Replies
View Related
Oct 28, 2009
I was looking for a Virtuozzo VPS for some testing purposes some time back.
Thought to give Geekstorage unmanaged VPS a try.
After ordering I opened a ticket to get an update on the status. After more than 3.5 hours I got a response and they sent the details needed to verify the order.
After around 4 hours I was told it would be ready that day. I was very happy as everything went smoothly till then.
Ticket response time is some 2hours-8hours on average from my experience, that is the good part there.
After I saw the VPS login details I went to the cPanel but ...
1. The cPanel was outdated (2-3 versions back do not remember exactly).
2. I tried from more than one connection and from more than one computer to make sure it was not any error on my part, but the cPanel would either time out or take a dead-long time to open.
cPanel either not opening or taking a long time to open can not be accepted on a VPS even if it can be accepted on shared hosting/reseller hosting.
I reported it to them in ticket, their answer was "It is possible to see slowdowns on cPanel access during peak hours" (on a VPS)
So i told them to cancel it and provide a refund. A week went away after that I did not say them anything, but the ticket got closed after a week without any reply or refund.
I then updated the ticket again. And they refunded me excluding $18.
I almost forgot about that in 1 week as I remain busy with other stuff and the price was not that amount, but I got an email after a week saying the ticket was closed. I checked to see no one replied or refunded when I 'poked' them again.
View 7 Replies
View Related
Mar 28, 2009
I joined GeekStorage a few months ago. (January Approx) and was extremely excited as I had been reviewing hosts for around six months while developing my site, and GeekStorage was always in the fore front of my mind.
Signing up was great, and in the first month I didnt use the space as more development was needed. Whenever I did have an issue or question it was always answered promptly and proffessionally.
However, Beginning in March I began using my webspace alot, not resource wise but frequenting it and trying to start my community. This is when the problems arose.
My site would load extremely slowly. I was the only user on it, and only had vBulletin installed. I thought maybe its vBulletin so I uninstalled it, removed everything I had uploaded and then accessed the site. Even the file folder page loaded slowly at that point.
Upon sending in a ticket I was informed that nothign was wrong and maybe it was on my end....Not what I want to hear when I can load other major sites quite quickly and im on a more than capable cable modem.
Then things became progressively worse, I would say in the last week I have gotten numerous server timeouts, just today my co-owner and I waited for two minutes before the background to the page even came up.
And my last ticket was not even responded to. Its been over a week for that.
So my review of GeekStorage is stay away. I have seen numerous people have slow loading problems and sometimes people reply with oh its probobly growing pains. Well when I go to a new restaurant and I get a cold meal because they just opened and are floaded with guests and not enough waiters, I dont go back.
I feel that they have done nothing to look into the problem. Even a post on their "geekmunity" by another user on the "Zeus" server has gone unanswered as to why the serverload is high.
I will now be looking into a dedicated server so if something goes wrong It is my fault and not because a company is overselling and being reactive instead of proactive.
View 12 Replies
View Related
Feb 5, 2009
I am hosted with Media Temple, but looking to get out from under their slow grid system. I am on their (dv) service but was looking around on Geek Storage's reseller web hosting.
Few Questions:
How is their support response time?
Knowledgeable Support Staff?
Kind friendly service?
Fast Setup?
Things I like that I don't like about MT
GS, utilizes cPanel which I love, plesk I hate, and mt for some reason uses plesk.
So what are your thoughts on GS?
View 11 Replies
View Related
Jan 6, 2009
After my bad experiences with the other provider, I decided to go with GeekStorage.com for my hosting needs. I found plenty of positive reviews for them but so far, it doesn't look good :-/
The support was fast enough, but not really helpfull.
My basic problems, so far, are:
1. The VPS is _really_ slow. Simple operations like listing (ls) the contents of directories with 4-5 files takes around 1~1.5seconds. Editing /etc/vim/vimrc with vim takes around 3 seconds (to open, I mean).
2. While trying to install phpmyadmin from the default ubuntu repository took me almost 10 minutes, from downloading to installing the packages. Something my old Dual P3 (yes, pentium 3) did in less than 2 minutes. Accessing the phpmyadmin page (with a web browser) took around 3 seconds, and no, I don't mean loading the database scheme and stuff, just the login screen. It just stood there for 3 seconds, then instant load. No, it wasn't a DNS problem. My browser was just hanging at "Waiting..."
3. Bandwidth is _really_ low. Tried downloading different files located all around the world and I never seen more than 300k/s, max. Sometimes it drops to a painfull 150k/s and just stays there.
4. Timeouts. First night they got my VPS up I had small downtime periods. I was trying to edit the DNS files and I had like 20 disconnects in 1 hour. The connection was working for 2 minutes, then *poof* dropped for another 2 minutes.
5. The virtualization. I can't install simple software as pureftpd. All I get is "Jan 4 20:38:21 vps pure-ftpd: (?@?) [ERROR] Unable to switch capabilities : Operation not permitted". Tried different workarounds (trying to avoid recompilation with --without-capabilities) but nothing worked.
As answers, all I got so far is:
- for the connection problem:
"Could you please provide the results of a traceroute when this problem is occurring? We will forward it to the DC and see if they can determine any network issues. Thank you, and apologies for the trouble."
Got the answer 1 hour after I asked them if there's something wrong, but it was too late... the problems were gone, for the moment.
- the slow response from the vps:
"2-3 seconds is understandable during peak hours, however we have not seen this issue come up on node3 since the server was rebooted recently. If the issues arise again
please let us know, we will check on the cause."
I *almost* understand about the peak hours, but it's not normal. I remember this was an issue with *shared* hosting. This was one of the reasons I got a VPS in the first place.
Basically they're telling me that during peak hours my customers will have to wait 3 seconds for my websites to load. You know what the average user does after waiting that many seconds for a page to load? Closes the browser or types another address.
I have the VPS512 plan (the $55 one + $3 safetyweb protection) + extra 50% bandwidth and disk space. My VPS is located on NODE3.
Anyone else experiencing the same issues (maybe on another node?) I'm still hoping for this issues to go away, maybe it's something temporary, but if this happens for the whole week, I'll definatelly ask for money back (they have a 60day return policy).
View 14 Replies
View Related
May 22, 2009
I originally signed up with Geekstorage in November with one of their specials. They got me hooked with the "Geek" theme they had, thinking these guys know what they are doing and that was first mistake.
I signed up for the VPS 512 for $55/month, which was decent but not an amazing deal.
This was the special:
The VPS 512 includes...
* 40 GB NAS & RAID Protected Storage (50% more... 60 GB Storage!)
* 400 GB Premium Bandwidth (50% more... 600 GB Premium Bandwidth!)
* 512 MB Guaranteed RAM (FREE Upgrade... 640 MB Guaranteed RAM)
* 1,536 MB Burstable RAM
* Only $55.00/month (Get 50% OFF your first invoice! Use coupon: WHT50MORE)
Since the beginning, my VPS was slow, but they kept telling me that their on and getting it fixed. The server was fast one day and really slow the next and it still is til today. And when I say really slow, I mean really slow; cpanel would take over a min to load, and sometimes I would finish typing up a support ticket before it finished loading. Now as far as support, at first they were very responsive (at least when you're within their 60 days money back guarantee), within 20-30 mins tops. Then after they 60 days, it went to 60 mins, then 2 hours, you get the idea.
I'm a very patient person, and they gave them several months to fix the server issue but that still was not the reason I canceled. I purchased a domain from Godaddy and when I changed the nameserver to our vps, the site was propagated for a couple of hours and then unpropagated, then in the morning was propagated, and then unpropagated. This was the first time that I have had this happen. So I put in support to check to see what was going on, and the support gave me a canned answer, it take 24-72 hours to propagated, but that was not what I was asking, in fact I even mentioned in the ticket from the beginning I know that it takes 24-72 hours. I then asked them again as to what was going on and again he responded with the same answer. So being a little fed up with this, I decided to changed the nameserver to my friends server to see what happens and long and behold within 3 hours everything was up.
Now, I not blaming them for what was going on with the nameserver issue, but it's when I responded back to them that it's working on my friends server and not on mine, they straight out said that I should of provided the domain name and tried to pin it on me.
Again, I don't disagree with that but how was i supposed to know support wanted the domain name, when they didn't even ask for it, which they had a couple of times to do so. And after mentioning that to them, all they could say is if they could cancel my account, that's a great why of saying thank you for your business.
Bottom line, being a paid customer and tech trying to put blame on customers, isnt my definition of customer service. Not professional and bad for business
Pros: Ok price package, but not great
Cons: Bad support, live chat that's never online, a phone number to call that always goes to voicemail, really slow server
After several hours of reading reviews and comparing hosting companies, I narrowed it down to Knownhost and Servint. I ended up going with Servint and I'm extremely happy with the support, price and speed of hosting.
I went with the essential VPS:
30 GB Disk Space
1 TB Monthly Transfer
768 MB Guaranteed (1.5 GB Burst RAM)
CentOS 5 Operating System
4 IP Addresses
Unlimited Domains and User Accounts
FREE Virtuozzo Power Panel
FREE nightly backups
FREE cPanel or Plesk 9 Available [details]
No set-up fee
$49 monthly
I can say my site loaded 10-20 times faster than it did with Geekstorage and their support is amazing, you can email, call or support ticket. They respond to support tickets normal within 10 mins and most of the time less than 5.
Compared to Geekstorage, I get better support, really fast servers, and more bandwidth. Also, I after I switched to Servint, I put in a request to have my hosting canceled, but didnt get any kind of confirmation saying they received it or anything. I put in a support ticket to billing asking if they received it but no response. Then I put in a regular support ticket asking the same thing, no response. Now, it's almost two days since I put the tickets in, I decided to put a post in their forum, and soon as I register and was waiting for admin approval from admin to be able to post, I get an email from Jay saying that they are in the process.
Btw, with Servint same thing happened with another domain, but the difference between Geekstorage and Servint was ... Servint's first response was "what's the sites address?" instead of a canned answer.
View 2 Replies
View Related
Dec 2, 2008
I'm thinking of getting a small shared account with GeekStorage, just wanted to see if any others were happy with them? A quick search revels a few negative threads about load/downtime but most seem quickly resolved.
View 12 Replies
View Related
Nov 11, 2008
I am in the market for a VPS. I am looking to be with a stable company, and although I desire the best possible value, I also need a solid, stable product, and this will be used for a business project. It seems to me GeekStorage is newer on the scene, but I have not been afraid to use a brand new company before. Wiredtree obviously has a very good reputation on WHT and other places across the web, but there isn't much on GeekStorage, and what there is is mixed. However GeekStorage has some very active forums on their site, and the people seem to be knowledgeable. Their offers seem to be very similar, although GeekStorage gives a little more RAM at a little lower price (with their current special). Also they do offer DirectAdmin, although I think I am going to go back to cPanel anyways.
Any GeekStorage customers out there willing to pipe in, Wiredtree customers welcome as well.
View 14 Replies
View Related
Sep 7, 2008
In the beginning everything was fine, must say Norman at geekstorage is a great guy, but the other guy Jay Higdon is a total piece of work. One of the worst people i have ever tried working with.
I got hosting with them about a week ago, norman helped me setup the site to work, but not fully, main feature of the site failed due to server setup errors. In the beginning when i got the host there was tons of whm erros and errors on server that norman needed to fix.
Anyway my complaint is this, today I sent a ticket and explained that i will need to migrate my site to a different host but after when its done i will email them again and tell them its done so they can cancel my account. About 5 min later i try to log into my site, and none of my sites are working. I tried emailing Jay, which was the person working at the time and asking him what did he do, and that i said i need to migrate the site to another server.
I never got a reply, got my refund (-$18), but all my work is gone and i cannot get in touch with Jay. When i open a ticket, i get a message from him that ticket was deleted.
I know there is lots of happy people with this service but this is a warning, if you try cancel with them they will treat you like a piece of garbage. Now, im out of a server, all my work is gone, geekstorage is ignoring all my messages to even get my backups, cause i know they have them (i had the addon safetyweb where they make 2 backups a day)
View 14 Replies
View Related
Aug 19, 2008
It seems as if there are no reviews of GeekStorage on here. Has anyone had any experience with GeekStorage VPS's?
[url]
I'm looking for a new VPS and they have caught my eye, but with no reviews I'm a little hesitant to switch over to them...
View 14 Replies
View Related
Sep 30, 2008
I just signed up with geekstorage.com for vps server. Any one having experience with them?
View 1 Replies
View Related
