Exceeding Database Quota Advice On New Host

May 9, 2008

I run a fairly large but low traffic oscommerce site that is currently hosted on ipower.

I exceed the "max_questions" variable they have limiting sql queries.

I have already created a bunch of users and it helps but it's still not perfect.

What I need:

• No SQL Limits.

• Ability to host up to 10 domains.

• 5 gigs of storage (user uploads).

• 20 gig/month of bandwidth.

• Fast network.

• Access to techs that know what they are doing.

• 10-20 emails

• A nice user friendly panel to handle everything.

• Looking to keep price around $10-$20 a month.

I would love to have a slice of the CPU and memory like a VPS but I don't know linux and it's a little scary.

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We're Exceeding CPU Usage

Apr 24, 2008

Some friends and I have started a Movie Site at [url].

We currently are averaging around 14,000 Unique Visitors per month.

We run wordpress with several plugins, a flash player for podcasts and an image rotator.

We have lots of bandwidth and don't have a problem there but we have a big problem with CPU usage.

If we enable the WP and Super Cache plugin then the site pretty much instantly gets the Exceeding CPU Usage.

We are considering switching hosts (we are currently with HostMonster) but I am unsure of who to switch to. With only 14,000 Unique visitors we won't make much at all in advertising and since this is a hobby most of us are unable to put large amounts of cash into hosting.

here is the error page but I'm sure you all have seen it before...

This Account Has Exceeded Its CPU Quota

Please contact this site's webmaster.

Wait a few minutes and use your browser's "Back" button or click here to try again.

If you are the webmaster, your account may have gotten this error for one or more of the following reasons:

* Your account has used more than its share of the cpu in the past 60 second sliding window.
* Your account has too many concurrent processes running simultanously.
* Your account has consumed too much memory.
* Your site was recently very busy trying to run inefficient scripts.

The solution would be to optimize your applications to use less CPU.
Adding appropriate indeces to your SQL tables can often help reduce CPU.
Using static .html documents instead of painful .php scripts will practically eliminate CPU usage.

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Jun 6, 2007

I just moved data centres here in the UK. I've paid for a 47U rack with 8amps of power. I plugged everything in and the meter is reading 8.9 - 9.1 amps. Seems fine at the moment, should I be worried about it tripping or is it just a case of if they find out they'll hike my bill up?

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Jun 27, 2007

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Also how could i set a maximum quota for an ftp account ?? provided that i have no cpanel im on GoDaddy host

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Dec 10, 2007

Hello,

Lunarpages and jerked me around enough times that I'm considering other options. I won't go into too many details, but they recently moved me to a new server that was configured completely different and my forum ended up being down for 4 days. During that time, their support was non-existent. Now, they keep sending me emails that I'm exceeding my alloted CPU usage. They want me to upgrade.

Admittedly, I am using their lower end hosting, which I think I paid $100 for the year or something.

After the way I've been treated, I can't imagine spending another dime at Lunarpages. So I'm looking for new hosting options. My forum is growing, but it certainly isn't a large forum. I have about 30-40 new members join each day and I usually have about 1,000 active members. I'm running vbseo and a few mods, but my unique hits per day is probably around 2,000 uniques per day for the forum give or take. My forum does use quite a bit of bandwidth as people upload songs they have recorded and submit them for review frequently.

I've considered the notion of having a server built for me and paying $100 per month for colocation and being done with it, but I'd prefer to avoid this cost, if possible.

Any suggestions?

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Oct 31, 2008

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I was wondering if there is a way I can obtain my database another way as I am thinking of changing hosts.

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Aug 17, 2008

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I've given the foums a good once-over (I've lurked for several years now), and have gotten a general idea, but I figured I'd ask just to get a better idea.

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Aug 31, 2009

I have been in online business for about 5 years, but only this morning found out what DDoS is. Shame on me.

Our site was attacked this morning and the host (shared hosting) has switched off the dns connection so our site is currently down along with email. We are a small firm and we are absolutely getting killed by this right now.

The tech support in this hosting company (icdsoft com) is absolutely phenomenal based on previous experiences and here is what they said throughout the day:

"Your site gets approximately 60 hits/second. Unfortunately there isn't much that can be done in such situation. We already blocked the most active IP addresses in our firewall, but this does not help, as the attack comes from many sources "

About an hour later they tried again and the following was said:

"Unfortunately we do not know how long this attack will last. At the moment there are more than 1100 requests/second towards your site."

about an hour after that the following was said:

"The attack is still going on. Currently, the incoming rate is 8MBit/sec. We will enable your site, and we will notify you when the attack is over."

My questions are the following and I will appreciate any advise as I am absolutely clueless about this:

1. What should I do at this point? Should I move the site to a dedicated server and if so, will this solve the DDOS problem?

2. Should I purchase anti DDoS package? They are extremely expensive it appears.

3. If I move to a new dedicated host, which one should i choose? we are a small site, with about 10,000 uniques per month and do not have massive budget so cost is a big factor.

4. How long will this current attack likely last? I know it's impossible to answer, but approximately how long do these things last and is it likely to repeat in the future if we leave things alone?

Any knowledgable advice on this matter will be greatly appreciated as we are hurting badly due to this and even 1 day loss of income for us is extremely serious and hurtful.

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Of course i have shell access on both servers. As site is huge one (60gb space and 99% of files in one folder) going to tar -czvf this folder and move it.

or may be mput all files.

the only problem that i have ... is, that i need SSH commands advice.

if i type [mput *] i must keep window opened. but as u understand 60gb is can be transferred during ~10-15 hours. that's why need to know, is there any command that i must type (with mput *) and close window. So, don't be online all this time and/or keep shell window opened during this tranfer.

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Jan 16, 2009

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I'd also like to access the web space and upload files, from any computer.

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Apr 6, 2008

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Oct 17, 2009

I have been with IGSoBe for a little over 2 months now, going on 3. And the rates seemed great. I have resold a few servers for them to clients, and everything seemed okay. The server setup times exceeded the 72 hour maximum. I have a C class of IP addresses with them which were supposed to take 7 days MAXIMUM, I was told in the *WORST* case scenario. I think I waited 3 - 5 weeks for the C class which had me at a standstill with VPS sales. Long setup times had a few clients back out. Have had a few comments about slow network in that it isn't blazing fast like some premium providers, although I haven't had a problem myself.

Each month goes by and there's a downtime about this, or a downtime about that. Well this month it has been smooth sailing, I thought all the problems must have been ironed out, and to my dismay come the 15th, the DAY AFTER paying the invoice for the server, BAM the server is offline. IGSoBe main website still up, as well as client servers so I know its not a mass issue. So I open a support ticket on the 15th. It is now the 17th and no reply to the support ticket. Earlier this afternoon I finally emailed the owner John directly and have still not got any response or acknowledgement. John is the only one that can enter the datacenter suite that he colocates in, so contacting him, or him being notified is important.

So going on 72 hours of downtime, no response or support from the provider, I am 100% sure no matter what John could offer me there's just no way I am staying with IGSoBe any longer than I have to. I just paid the invoice, so I am stuck for the rest of the month as all the income went towards the invoices. (One invoice for IP addresses, the other on a different day for the server). Dare I file a paypal dispute? My concern is also my clients data, about 60 VPS' total, and the WHMCS client database which I do not have a recent backup locally (I know better now to keep a backup of the most important of all important data and keep it in a safe place off-site!). If I file a dispute, it is unlikely I will see any of that data again. As if cubichost.org needs any more bad reputation right?

If you do a quick search here on WHT for igsobe you will first notice plenty of complaints.

So this is the deal with IGS:

John, the man with the plan is the sole proprietor (as of earlier this year, I know IGSOBE wasn't a registered LLC in the state of FL as the website might insinuate), he is the only one that physically manages the servers, transiting from his home to the suite he leases in the fibermedia datacenter in the carrier neutral facility in Miami FL. He used to, in the past, transit to and from the datacenter 2 times a day to set up servers, handle reboots, OS reloads, and that sort of thing. Recently, we had a client with a pentium 4 who needed a root password reset, this was on the 7th of this month, it is now the 17th and the password has still not been reset. I am in fear of losing this client because of this which would not help in our hopes to grow and succeed as a provider. I also have admin access in WHMCS at IGSOBE as a sales agent, and have noticed no one else logs in anymore, ESPECIALLY not John. Also, no one is hardly on LiveZilla chat or in IRC anymore.

I hope all goes well for John, I hope he can pull his act together and get IGSoBe back to working order. I would stay loyal but this is not the first time this has happened and I have to go. I have to make a good name for cubichost. I would suggest for the present time though, to stay away from igs!

So by the 7th of next month, hopefully earlier though I plan to make a move to BURST.NET which will hopefully go well I hear great things about them. Only a few bad things, mostly from > 1 year ago.

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Mar 25, 2008

I've never purchased a dedicated server before, so I was wondering on what some of the more experienced members here thought.

This server I'm getting needs to be able to run VoIP (all details below), and maybe some E-commerce Software.

Details on what I need :

Two IBM Xeon+ servers having 2 GB RAM 250 GB HDD with fedora core 4 installed and live ip(public Ip) on those two boxes.

2Mbps direct line in one server.

Both boxes Should be in local LAN.

Would you recommend a Core2Duo server over the Xeon+ ?

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Jul 4, 2008

I am wondering if any of you guys can give me some advice. I can not access my geekstorage reseller hosting panel nor will any of the sites come up on the net for me.

I think everyone else can see them but I can't access them. Geekstorage says they my IP is on the allow list and I am not blocked from their end. They said it was with my ISP.

I have embarq dsl. I called embarq this morning and they said that my ip was not blocked any way shape or form on their end. He was even able to pull up my cpanel and some of my sites. Also I can pinged from my computer to my control panel and it went through. I have done system restore on my machine thinking maybe windows update had caused something but that is not the case. Any advice would be greatly apprecaited. I have been with geekstorage several months and never had an issue accessing my accts.

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Apr 4, 2007

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To give a hint of the advice i am looking for,: say i have 300 different mp3 files at 3.0 mb per size what size of hosting and bandwidth should i look for that can cater for upwards of 100,000 users who will listen to up to 6 hrs of music on the site.

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Jan 22, 2009

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I like the sound of the dedicated server, but my experience of supporting servers isn't great, so I'm wary of getting this option.

The VPS looks good, could anyone please tell me how this works? What the difference between thi sand a dedicated server? Do you need alot of server support experience to use this?

Would the normal MS hosting package be suitable? I take it its not very flexible.

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Sep 4, 2008

After 7 years with Rackspace I have decided to leave for better and cheaper service elsewhere. The final straw (after a couple of years of tolerating increasing prices and decreasing support) was a ridiculous quote from them for adding 1Gb of RAM.

I have read in the Forums about people having similar feelings, and there is advice here about where to go to instead. But I am a *total layman*, needing as many support services as possible (rebooting, backing up, etc.) so that I don't have to worry about anything really. So a lot of the advice here is over my head! Can anyone suggest where I should take my business?

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Mar 4, 2008

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What's normal after a weeks setup time and still no working server? Refund? Upgrade to better working machine? Or just chargeback?

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My server stopped responding to everything from http to ping and I had to do a hard reboot on it.

Now, I'd like to figure out what happened but am not sure where to start. I've been sifting through /var/log/messages but can't pin point what I'm looking for.

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Apr 2, 2008

I'm looking for quality hosting at the right price for a small business. I have been searching these forums, but just got no conclusion, and would appreciate any advice concerning 'features' and 'providers' that I shall look at or avoid.

My needs are:

- very reliable email, with IMAP, good spam filtering, and ability to handle Challenge Response type system;

- rSync and storage of company internal documents (intranet like);

- host a small static website of a small b2b company, with little but valuable traffic;

- handle multiple (non limited) addon domains;

- for the near future: mysql, Ruby on Rails (need to explore it), Python and a good Content Management System;

- good stats tracking tools -- ability to log a list of sessions would be great;

- control panel doesn't matter, ssh would be nice;

- datacenter location doesn't matter too much, connectivity, reliability, and uptime do;

- 5~10GB storage mainly email and internal docs;

- 1GB traffic mainly email;

- preferably with a community forum - I trust more on those who have it, and have nothing to hide;

Do you think I can get something reliable for under $10/month or $100/year ?

I have found these options:

GeekStorage - looks great, LiteSpeed is appealing, people behind it look experienced, I was almost signing for it when I was caught by several issues with long downtimes (over 24h) during the last 2 months;

MediaLayer - also offers LiteSpeed, good comments by many on here, but no listed prices - why hidding the prices? are they trying to screw our bucks? that doesn't sound good to me;

HostGator and LunarPages - very popular, but they don't seem the thing for me, maybe for those with blogs, forums, or GoogleAds oriented websites, I get puzzled how can they offer 600GB for $7.95/month !?

FusedNetwork, Steadfast, DowntownHost and many others - seem to be oriented to lower storage and higher traffic, the opposite of my case.

I know I can get dedicated storage services, but a large amount of my storage need is for email which need to be synchronized through IMAP. BTW, can IMAP be used to synchronize files beyond messages?

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Mar 8, 2008

I recently switched over to SoftLayer for dedicated hosting and the servers are great. However we've been getting hit on and off with massive (50-80%) packet loss, which has been crippling our performance and causing all sorts of problems

I put in a support ticket and they linked me to the Internet Health Report website and said it was due to one of their bandwidth providers (I think Global CrossinG) and not on their internal network and to be patient as it could take time to resolve

Are any other SoftLayer customers going through this? Is this an unusual occurrence? I feel like if it was really one of their partners that it would be affecting a lot of their customers and it would be a high priority issue right?

I'm kind of stuck on what to do; I just invested a lot of energy into moving content onto these new servers and am concerned about whether to wait it out or whether to start finding a new company. This kind of packet loss is really unacceptable...

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QUOTA

Jun 28, 2007

I've a dedicated with VERY high-end specs
16gb ram
SCSI RAID10
SATAII RAID5
CentOS 4.5 x86_64
Kernal 2.6.9-55.ELsmp
cPanel

However, it has a serious problem, which is with any quota process such as, modifying accounts' quota/creating new account with specific quota(if set to unlimited no problem occurs)/restoring account from a backup file even its a 10mb file when it reaches the quota check section. When any of those happens the load goes Very high 50+ and even can hang the server for sometime if there is a big backup to restore so its quota is big . and the top process that appears at 'top' is quotaon 105% CPU.

When I reboot the server and it come back online I can do any quota process with no issues at all for few hours after a reboot then if I do any quota concerning action the problem happens again!

The DC said its not a hardware problem while I was suspecting it is!

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Quota

Sep 1, 2007

I am trying to add a new user and here's what I'm doing:

Code:
login as: root
root@server.ip.address.here's password:
Last login: Fri Aug 31 18:54:25 2007 from my.last.ip
[18:56:05][root@chii]~$ useradd -d /home/chiisana_alf -G chiisana_crew chiisana_alf
[18:56:31][root@chii]~$ passwd chiisana_alf
Changing password for user chiisana_alf.
New UNIX password:
Retype new UNIX password:
passwd: all authentication tokens updated successfully.
So far so good; right?

Next:

Code:
[18:56:40][root@chii]~$ cd /home
[18:56:46][root@chii]/home$ ls -lha
total 52K
drwx--x--x 13 root root 4.0K Aug 31 18:54 .
drwxr-xr-x 22 root root 4.0K Aug 31 17:45 ..
drwxr-xr-x 5 root root 4.0K Aug 31 00:38 .cpan
drwx------ 3 root root 4.0K Aug 31 00:37 .cpcpan
drwx------ 2 root root 4.0K Aug 29 12:04 MySQL-install
drwx--x--x 10 chiisana chiisana 4.0K Aug 30 09:54 chiisana
drwx------ 2 root root 4.0K Aug 31 18:54 chiisana_alf
drwx------ 4 chiisana_edo chiisana_edo 4.0K Aug 31 15:43 chiisana_edo
drwx------ 4 chiisana_mrpc chiisana_mrpc 4.0K Aug 31 00:36 chiisana_mrpc
drwx------ 4 chiisana_neo chiisana_neo 4.0K Aug 31 01:42 chiisana_neo
drwx------ 3 root root 4.0K Aug 31 10:01 cpapachebuild
drwxr-xr-x 3 root root 4.0K Aug 28 15:25 cpins
drwx------ 2 webadmin webadmin 4.0K Nov 10 2006 webadmin
[18:56:48][root@chii]/home$
What the? root? That's not right....

Code:
[18:56:48][root@chii]/home$ chown chiisana_alf:chiisana_alf chiisana_alf/
chown: changing ownership of `chiisana_alf/': Disk quota exceeded
Er....

Code:
[18:58:54][root@chii]/home$ du -h chiisana_alf/
4.0K chiisana_alf/
[18:59:10][root@chii]/home$ df -h
Filesystem Size Used Avail Use% Mounted on
/dev/vzfs 100G 3.4G 96G 4% /
/tmp 100G 3.4G 96G 4% /var/tmp

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Quota

Aug 10, 2007

I am running cPanel and all the quotas are showing as unlimited and 0mb space used, I have tryed the rebuilt quotas in cPanel but this has no effect, can anyone shed some light on this?

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